Movers arrived around 8:35, got into the house around 8:45 to start doing work…read more Marked their start time at 8:30, finish 12:15, my hunch was they bill on 30 minute increments and since they worked 3.5 hours instead of 3.75, they were trying to round up for another hour. The person who arranged my move, Matt, later tried to claim they billed me 4 hours, because there was 30 minutes of travel time....yet that was not on the actual bill anywhere. If they included travel time to the job-site, they should have billed me for 4.5 hours, if they actually started at 8:30, or if they were supposed to include travel time, their start time should have been 8:00, not 8:30. Seems like Matt was just trying to cover his butt. Workers did complete their job, mostly competently. I had requested a full service pack and load, as confirmed in the screenshot below. Workers used over 20 boxes that I purchased, bubble wrap and tape, in addition to their own supplies. And still ran out of boxes when packing the last room. They had to break into some spare boxes that I had. They did not bring a wardrobe box that I had specifically requested, and ended up having to wrap all my hanging clothes in garbage bags. Movers also ignored my instructions regarding loading the heaviest items first, they waited until the truck was mostly packed before loading on one of the heaviest items, a rolling kitchen island pictured below. They then proceeded to load another 100-200lbs of items on top of this rolling kitchen island, which caused the wheels on the bottom to break (photos below) They also caused some other minor damage, by improperly packing a bookshelf on top of about 20 boxes, and loading a box with some protruding equipment underneath it, the bookshelf was punctured. They also improperly loaded some posters, because they didn't have the proper boxes to pack them, which were damaged. According to their contract, apparently anything made out of particle board isn't covered, even if they pack it shoddily because they didn't bring the right supplies. Nice cop out on the bookshelf I reached out to Matt Skop, who was in charge of my move. I let him know of my concerns, that I would like my deposit returned, and that I felt I was overbilled by 30 minutes on labor. He proceeded to blame me as if I was somehow responsible for the fact that his moving team improperly/unsafely loaded the truck, and insinuated that I somehow damaged the things inside of the truck? Finally, despite taking a $100 deposit to book the move, they charged me the full amount on the bill, and when I reached out to Matt regarding the Deposit, he responded that he was unable to repay me the deposit, and asked for details to send the money, then stopped responding to emails entirely. I filed a complained against this company with both the Mass attorney General and the BBB, for all the good it will do. Moving team was pleasant and had they been given the proper supplies to complete the work they were assigned, I'm sure this would have been a much more pleasant experience. Do not recommend, Matt was very rude in responding to my concerns, and in addition to refusing to refund my deposit, also refused to apologize or take responsibility for any of the actions of his team, or provide any sort of refund/reimbursement for any damages despite his team doing a sub-par job, and not having the appropriate materials to complete their work. Edit: After posting tis review, Matt did finally return my $100 deposit, all other complaints still stand.

While the guys are *nice* enough, they were HOURS late at origin. Shattered a lamp while packing!…read moreHOURS late at destination. Broke a cabinet and then CHARGED me for the time it took to fix it. One of my tables is all scratched up. My jewelery cabinet has a dent in it. And there's probably MUCH WORSE because all of my stuff is still in boxes. They were so late they couldn't unpack, so I have to. $1800 to move a couple of miles! DO NOT RECOMMEND. Seriously you could do just as bad of a job as these guys and save a ton of money by renting a Uhaul.

Camilo and Eliza did an outstanding job cleaning out my attic today. 45 years worth of stuff! Some…read moreof which hadn't been touched since my wife and I moved in. It wasn't an easy job. The attic is only accessible through a cut out in the upstairs hallway with a drop-down ladder, and you have to crawl around on your hands and knees to get to stuff. It was also pretty hot up there today. Despite these difficulties, they worked diligently and got the job done in the time we had planned, plus a sofa and a gas grill moved to the dumpster to boot. But not only did they do a great job, but they were also extremely nice to work with. Very responsive . I put in a call for help on the Nextdoor Harvard site on Saturday, and the job is done today, Monday afternoon. You can read about them on this business listing, and what you read is what you get! I am very glad I hired them and I would not hesitate to do so again.

I reached out to One Call to dispose of a washing machine. Within 30 minutes I got a call back, and…read morethe following day the washing machine was gone. Professional, fair pricing, and couldn't have been nicer to work with. I will definitely use this company for my next cleanout project and I highly recommend them!

Jacob and Tesi were amazing! Not only was the response from the initial inquiry fast, Jacob and…read moreTesi came promptly on the same day and removed my furniture very quickly. I will be using them again in the future.

Overall this was a good experience. They arrived in time and the price charged was reasonable. My…read moreone criticism is that they gouged the molding around the front door when removing the couch. To be fair, there isn't much space by the front door and the couch was large.

My house has been on the market for a month, so Hingham moving dropped boxes at my door…read moreunsolicited, as an introduction/flyer. recognize the attempt at differentiation, but its been a month on the market and I already have received dozens of flyers in the mail, so I have a mover lined up. I called Hingham Moving services 5 mins after the boxes were dropped and asked them to please remove them. They just hung up on me, no apology, explanation nothing. Now all i have is boxes I dont need, with their name on it, for the trash.

I wish I could give more than 5 stars! From the first phone call to the last box off the truck this…read moreexperience was perfect. Josh in sales is so helpful and hyper responsive to any questions. The team of movers were very polite and professional. They made moving day enjoyable... yes, enjoyable! As a Coldwell Banker client were received a complimentary kitchen pack. What a time saver for us. I highly recommend Hingham Moving Services for your next move.

Our family has used this company for multiples moves in the area because we trust them so much…read more Their prices are reasonable, workers are uniformly nice and careful, and communications are clear. Their estimating is very good and they're punctual. They just handled a move-out of one of our kids to an apartment in Cambridge and everything was perfect. I should add that we had previous bad experiences with a couple of local moving companies and are so grateful that we found Intelligent Labor & Moving. We recommend them to everybody!

Have used them twice. Exceptional service! We had several hundred books to move as well as several…read morepieces of furniture that needed to be partially reassembled to move. They were right on time, super polite, and very efficient. Moved everything to the right rooms and even relocated some things when I realized they wouldn't fit. No damage to items. And the house we moved into still had very fresh wet paint - no marks on walls etc. I'm amazed at how organized they were. Even were able to help with some last minute things we weren't able to pack. Also we have four animals and they were very mindful to make sure they didn't escape or get in the way. I really hope I don't have to move for a long time, but if I do, I'll be using them! I shopped around and got the best quote from them premove as well.

I hired Luna's Family Moving to empty out a large Storage unit and bring to a new storage unit…read morecloser to my home. They had lower rates and were going to bring 3 movers and two big trucks. They showed up on time, worked quickly and efficiently, and came in under quote! Made suggestions to me as we went how best to do this. Suggestions were spot on and it was the easiest move I have ever had. NO STRESS, UNDER BUDGET. This crew was a pleasure to work with in many ways and I will call on them again. Thank you to all 3 guys who did this for me. You were ALL so professional and really so pleasant to have around. Would use their services next time for certain. They cared about my move!

Ive used Lunas family moving I think 5 times now, moving from apt to apt in MA! My fiance & I are…read moreabout to use them again finally to move to our new house, we called last minute and he was able to accomodate! I highly recommend this company to anyone moving in Greater Boston area!

Moving can be stressful, that's the way it is. What was not…read morestressful was the great customer experience with AM-PM Moving Service. The owner,Mark Williams, could not have been more courteous or helpful. It was obvious the crew were all professionals, and treated my furniture as if it were their own. The cost was less than I expected...nice! Fully insured, everything you could want in a moving service. Highly recommended.

Mark, the owner of this company is a perfect example of what a mover SHOULD be. He is accurate with…read morehis estimates and on time. His company has moved my family to two locations this far and I could not picture ever using another company. Mark put all of our worries at ease and handled some challenging and delicate pieces we had with respect and the utmost care. I would recommend AMPM moving to ANYONE looking to move and wants HONEST and PERSONABLE movers for a great rate.

My experience reflects many of the one star reviews that I wished I saw before booking them…read more The long story short version: 1. They arrived late and didn't take accountability for arriving late. They were like, "who said we are late?". And they didn't even communicate their ETA to us. 2. No one answered the phone , the morning that our moving service was scheduled and no one reached out to us on when they would arrive. Their contract states that they would reach out with their ETA and no one did. 3. Some of our larger items were bent or broken. 4. Because they were late, they ended late in the day so we weren't able to inspect our items until the next day. 5. Customer service takes ZERO accountability. 6. We agreed with AOA on moving items out of our garage but the day of the moving, their team refused to move it and said that it would void their insurance to move these items (lawn mower, garden supplies, etc). Soooooo we had to hire another moving company the same day and get charged the extra rate for late night and expedited moving services which is expensive. We politely reached out to the company and shared our experience and nothing was done but the company giving us all of these new reasons and excuses for the service. Side note: upon arrival to our house, they were driving fast on our road and damaged our neighbors property.

Fantastic. Adi and his team assisted my mother and I with a move today. Phenomenal... on time,…read moreattentive and courteous. Will definitely work with them again in the future. 10/10