I was absolutely delighted with the service provided by Frithrugs. The customer service was second…read moreto none with full updates about my order. Interestingly I ordered the rug at lunchtime on Wednesday and it was delivered at approximately 10.30 the next day. I cannot praise you enough and have told my colleagues at work how impressed I have been!

Daylight robbery and rubbish customer service from beginning to end. I ordered a rug worth £ 850…read morefor next day delivery (to be delivered on a Friday), only to be told AFTER placing the order it wouldn't be delivered until Tuesday because the rug was somewhere else. Fine. Tuesday comes and goes and nobody turns up (I paid extra to have it delivered by 10:30 am too, and not even this was refunded as a matter pf principle). I call them and they said oh ok, we'll deliver it tomorrow then !!!!!!! Anyway, it arrives on Wednesday and after unpacking it, I realized it was wrong for my living room so I phoned them to organize a return. The rug was properly rolled up tightly AND tied with string securely. I was not able to reuse the orignal packaging as this was a very tight plastic wrapping which you could only cut to be able to get the rug out Total con, now that I think about it. Anyway, long story short, they receive it and send me an email saying the rug was loose. soiled and not in sellable condition so I would not be refunded my money. Clearly this was a complete exaggeration AND not our fault given it was impossible to reuse their packaging and the courier must have slightly dirtied the sides. Absolute liars and ridiculous customer service. We called them and an idiot named Paul said to write an email stating the facts and he would speak about it to his manager so we did, only to receive in return a one liner email saying nothing has changed, we won't refund you. We even offered to have the rug cleaned professionally (and believe me, it could have probably been brushed off!) When my partner called to speak to the manager the idiot Paul said he wouldn't pass him the phone nor give him his name!!!!!! What kind of thieving operation is this?????? NEVER buy anything from these bandits.

What a treasure of a find ! We own a hotel on the sea front promenade in Llandudno and as we are…read morealways refurbishing we would not think of going else were for our furniture. You are always greeted with a smile and the family are so very helpful and give great advice to help you meet your needs , Delivery is always worked to fit in with your busy time table and is handled with utmost care and attention.

From the owner: Furniture4All is a family business located in Llandudno North Wales…read more The first shop opened in 2008 and moved to its present location in 2009 we have seen growth year on year and expanded from our original product lines to include lighting and more recently a fantastic selection of rugs. Members of the family cover all aspects of the business from ordering and customer relations through to sales and delivery. Our customer base includes the general public for Llandudno and the surrounding area and local businesses such as Hotels, Guest Houses, Rest Homes etc. We have been supplying the local area with quality oak and pine furniture with a white glove service as standard. We have recently expanded by launching a website which offers our customer from near and far the opportunity to browse and purchase our products from the comfort of their own homes.

I went into the shop on Saturday & I was not impressed. The display was just a load of carpet rugs…read morechucked up a wall & very poor presentation. There were no staff & the staff that were there just could not be bothered to help or assist us. I would not recommend using this company at all.

Absolutely awful customer service. Wouldn't finish the work over the sake of a few quid when they…read morehave had the majority of the money for best part of a week and then expect us to wait until the following day for parts they didn't have prepared. Charged for parts that apparently do not exist! Wickes have the bits for future reference guys, although I would expect supposed 'professionals' to know this already. Finished off poorly. Charged for other parts not received and all the mess and rubbish left behind. Can't rate lower than 1 star. Stay clear!

This is a scam company. Carpet never received, never responded. Total time wasting idiots.read more

I needed a rug that was going to be both luxurious and durable. So I thought I would go for a…read moreshaggy rug from this page www.therugretailer.co.uk/shaggy-rugs.html Got to say I was really happy with the service I received. Wasn't too sure about the size of the rug I should buy so I gave them a call and they talked me through the process of measuring the size I would need for it to fit properly. My shaggy rug arrived and it fits perfectly. As stated before I needed it to be durable and it definitely is as my Alsatian has turned it into his bed already.

Rapid DIY is a department store with a difference - it's family run and owned which is nice to see…read morein the days of B&Q and Argos monopolising the market. It's located where John Lewis used to be, right underneath the Radio City tower, impossible to miss. They used to concentrate on selling DIY and hardware, however now they sell everything under one roof, from linen curtains to carpets to the traditional DIY. The store has been recently refurbished, and now has a cafe instore which even sells the traditional scouse! Everything is a reasonable price, considering it is an independent store and in my opinion is on track to compete with the big names in the business.

Rapid DIY is a brilliant all round department store serving several floors that once used to be the…read morehome of John Lewis. It has now expanded greatly and made the most of the former (and well recognised) George Henry Lee building. Rapid is now right in the heart of the city centre with many entrances you can't fail to walk past. The massive improvement is that the building is now fully refurbished to give customers an even better, brighter shopping experience all under one roof! It is still going to expand further in the not so distant future which is also great news. Additionally, there is a fantastic Signature Cafe in store serving hot and cold wholesome Liverpool favourites, including scouse (one of my favourites)! As a whole, Rapid is great value for money and has a huge range of quality goods. You won't be disappointed.

I think it's fair to say that flooring is not a massive passion of mine, nor is it a passion for…read moremany people. For most people, going to flooring shops is almost certainly out of necessity rather than some kind of obsession with carpets and laminate flooring. But if you were that way inclined when it came to carpet and flooring, then Southport Carpet and Flooring Centre would be like some kind of dream world to you. Boasting the largest selection of carpets an flooring in the local area, the Carpet and Flooring Centre offers its customers a very impressive and varied selection of flooring to choose from, meaning you should be able to find something whether it's for your kitchen, your bedroom or your living room. Their prices are pretty reasonable and competitive for the area and the staff there are helpful enough if you have any questions. The shop itself is pretty large, meaning they can fully showcase the range of products they have on offer and there's also a website too if you want a more casual browse of their products, which is worth checking out.

Steve(owner) came around to my house and sorted out all the measuring and estimates for me so I…read moredidn't have to worry. Not only did he bring samples for us to choose from, but he brought them late into the evening when we were free. Could not argue the value and service from a great local place.