This company has contempt for its customers. It's poorly managed which will become a huge problem…read morefor customers who have issues with carpets. Thankfully my daughter and I did not go ahead with purchase to find out how poor this company's customer service really is. My recent and past experience of this company is negative. 4 years ago I called into the store to order hall stairs and landing carpet. The fitter was booked and never showed up. When I phoned the store they said the fitter called and no one answered . This was an absolute lie. I had been waiting on him. They booked another fitter to come out and he didn't show up. I ended up going elsewhere. Against my advise my daughter decided to give this company a chance. A fitter was booked and guess what the company hadn't changed the fitter didn't arrive and when I phoned the store they said the fitter called and no one answered. I told them that was a lie as my daughter was there sitting waiting . They gave me Brenda the managers/ owners number. I called her, she said they are always having issues with fitters and she'd go to the warehouse and she what happened and call me back. Brenda called back and said she spoke with the warehouse manager who I could hear in the background. Brenda said she wasn't sure what happened but fitters are self employed and they are a law unto themselves. They have trouble with fitters all the time. The warehouse manager said that they will book another fitter to call out first job the next fray. I asked what time is first job as my daughter has not moved into her new apartment yet and need to be there . Brenda said the warehouse opens at 8:30 and the fitters come in load up for the day and then contact customers with an ETA. The warehouse manager said first job is 9am. The next morning I went with my daughter, at 9:16 the fitter still had not showed up and no call to say the ETA. I called back to Brenda and got a lady who said she was only there to sort out accounts. However, she would go to the ware house and ask the warehouse manager to call me. At 9:47 a knock came to the door and it was the fitter Rob. I asked Rob why he was late, he said this was first Job. I told him the warehouse manager said the fitter would be here at 9. Rob said that would be impossible to do as the warehouse doesn't open til 8:45 and there is often 7 other fitters there waiting to load and get details of the jobs. He also said some mornings the warehouse doesn't open til 8:50. This business owner Brenda doesn't know what time her own warehouse opens. And the warehouse manager doesn't know the time that it takes to sort out fitters. I'm still waiting on the warehouse manager to call me back. This company is not a trustworthy company. There customer service is unacceptable. Thankfully my daughter has gone elsewhere for her carpets and Lino, as she has realised if the company are this comfortable with their staff laying and not having the professionalism to call customers back then should there be an issue with a carpet you've no hope of this company being there to sort it out. It seems this company is disorganised and poorly managed. This will effect any issues a customer may have. Thankfully my daughter experienced this before she gave them any money. Reading the majority of the reviews on here we are not alone in our experience of this company. This company may believe they can treat customers with contempt and get away with it as they are busy now. However, a poor reputation and service will catch up to them and I look forward to this company realising it.

An awful experience with Walton Flooring Centre…read more We visited Walton Flooring Centre to look for laminate flooring for our guest bedroom. We found a model we liked for a reasonable price and were told by the salesman that we could call back the following day to pay a deposit and place the order. We spent the following three days placing calls and leaving messages to try to pay the deposit. No answer at all at the shop and no returned calls. Very poor service and enough to convince us that we had a lucky miss! On the fourth day, we finally received a call back from the salesman who explained that they had been "busy!" He then had the cheek to demand that we pay the deposit as he had "ordered materials". The following day he made a threatening call saying they would go to the small claims court for the deposit! This was despite admitting that no order had been placed. AVOID LIKE THE PLAGUE!! (We ordered our flooring from a competitor who are little more expensive but are approved by the Office of Fair Trading so we feel far more secure with them.)

This company is the worst company I have ever dealt with. Do not use !!!! Laid flooring 6 weeks…read moreago and kept saying coming back to finish the silicone. Cancelled on the night twice. The initial lay of floor was a messy by them. No communication between managers or indeed floor layers. The manager at Wavertree has no customer skills, no apologies and is argumentative. If you want a good job doing and expect coutesty I suggest you look elsewhere. If a response from company is of "not correct" I am happy to post further info. Manager has no management skills!

Great choice, Great price Arrived and fitted early…read more 10/10 Staff very helpful Fitter left job clean and tidy Will use again

A few years ago we paid for a lino floor covering and adhesive for the bathroom in our home. The…read moreshop staff were very helpful and the fitters where very punctual. Within a few days it was noticed that the toilet bowl was loose. When I inspected it I noticed that the screws had been removed that where meant to bolt the pan to the floor. They had been replaced with broken screws that had paint on them that did not even match our bathroom. A short time after we had water coming through the kitchen ceiling due to a loose inlet pipe on the cistern. It was clear to me that the toilet pan was moved for no apparent reason. I removed the lino only to find that the adhesive we paid for was not even used.

United Carpets and Beds is huge and you could easily spend hours in the place contemplating whether…read moreyou want carpet on laminate They have hundreds of carpet designs, roll ends, laminate and beds at a range of prices from cheap to expensive Verys helpful staff they are always happy to help work out how much you choice will cost

Revised post Unfortunately I had a very bad experience with…read moreone of the owners called Adrain. He came round to visit my house and give me a quote. When I said I was only after cost for fit and not supply he got very belligerent with me in front of my wife and kids and stormed out of the house. When he got into his van driving off a threatened to beat me up if he saw me in warrington again. (Not a good idea im, fairly well know in warrington I won't say more than that) The other people who either own the shop or run it seem however to be very nice people and I think it is just this person in particular, hence why there are so many good reviews dav

From the owner: We are Specialists in all types of floor coverings. Carpets,Laminate, Wood, Vinyl and Rugs…read more We have specialist fitters for all the above plus Karndean and Amtico .

Rapid DIY is a department store with a difference - it's family run and owned which is nice to see…read morein the days of B&Q and Argos monopolising the market. It's located where John Lewis used to be, right underneath the Radio City tower, impossible to miss. They used to concentrate on selling DIY and hardware, however now they sell everything under one roof, from linen curtains to carpets to the traditional DIY. The store has been recently refurbished, and now has a cafe instore which even sells the traditional scouse! Everything is a reasonable price, considering it is an independent store and in my opinion is on track to compete with the big names in the business.

Rapid DIY is a brilliant all round department store serving several floors that once used to be the…read morehome of John Lewis. It has now expanded greatly and made the most of the former (and well recognised) George Henry Lee building. Rapid is now right in the heart of the city centre with many entrances you can't fail to walk past. The massive improvement is that the building is now fully refurbished to give customers an even better, brighter shopping experience all under one roof! It is still going to expand further in the not so distant future which is also great news. Additionally, there is a fantastic Signature Cafe in store serving hot and cold wholesome Liverpool favourites, including scouse (one of my favourites)! As a whole, Rapid is great value for money and has a huge range of quality goods. You won't be disappointed.

Its dead tempting isn't it to think that the big carpet shops who are on big out-of-town retail…read moreparks, have all the best stock at all the best prices? Well not so. This place is a family run firm who can compete on price with the biggest carpet retailers. But the real plus point with these chaps is that they use their own fitters and they'll obviously be able to help with technical stuff given their expertise. They have a fabulous local reputation and its well deserved in my opinion. They also have a good sized carpark which isn't obvious from the street but worth knowing about. Also they are very negotiable on price I've found and its worth haggling a bit. They have a bathroom division which I've heard good stuff about - I think its run from the same building but its actually a separate business.