We worked with Michele Warneke and Sandy Garrett to find our vacation property in Miramar Beach…read moreand Santa Rosa Beach area. They were great since the beginning. They were very responsive and helped us with a virtual tour since we are out of town. They checked several properties for us until we found out our hidden gem. They know the area pretty well, also they know everything related to short term rentals, which was key for us. They also helped us after closing finding some contractors on the area that could help us with landscaping for our property and original wall paint from the builder. Thanks Michele and Sandy for all your help!

From the owner: Owning a beach home is easier than you think!read more

We are a military family that owned a home in Crestview, FL. We reached out to Assurance Realty for…read moreProperty Management shortly after we moved. I can't even begin to put into words how absolutely phenomenal they were! We worked with Kim specifically as our property manager and she was so great. We really liked how their process was set up. If there were any concerns with the property, Kim told us immediately. We ended up moving overseas for 3.5 years and during that time frame, we switched tenants. I can't imagine dealing with all of that while being overseas. We experienced minor tornado damage to the property and Kim was on top of it. She was always open and honest. She kept things fair for both us as the owners, as well as our tenants. We fully trusted Kim and never once had to worry about anything. It was such a huge load off to know we had that! She really was such a blessing. We decided to sell the property in 2021 and got teamed up with Donna. Donna was just as incredible as Kim from the very beginning to the very end. She made the entire selling process super easy. She was open and honest about our options and walked us through every step and answered every question we had. We live out of state and knowing we had someone we could trust to take care of selling the property was a relief. From our end, the selling process was easy. We know that's because Donna is such a phenomenal agent and took care of the heavy load of things on her end. In the eight years that we worked with Assurance Realty, whether on the Property Management side or the Real Estate side, we knew we could trust them completely. Honesty, integrity, and professionalism are important. Assurance Realty of NWFL, LLC goes above and beyond for their clients. I simply cannot say enough good things about them.

I can't speak highly enough of Merinda Vause. After working with 4 less than caring and engaged,…read morequick sale mentality real estate agents, I was fortunate in finding Merinda . Merinda is a true professional, very personable , easy to work, dedicated to her client, kind , knowledgeable and genuinely cares about her clients and their needs. I not only found a top notch realtor I gained a lifelong friend . I highly recommend Merinda!:)

They try to give exceptional services Devin is great mgn to…read morebook thru Properties always as described

0 stars. There are two refrigerators in this unit since the original refrigerator in the kitchen…read moredoes not operate. There are four box fans next to the second refrigerator (located in the living room). The fans are supposed to supplement for the broken AC. The ac worked ok at night, but it could not keep up during the day time while the sun is out. Luckily, my kids like to be out at the beach and pool all day. None (refrigerator and fans) of this was told or shown in the pictures while booking this reservation. The pictures on the site do not show images of the second refrigerator or the four fans on the floor. Both bathtubs are filthy! The shower curtain and bath tub walls had stains on it. There was leftover smeared toothpaste on the vanity from the previous guest. All 3 beds are filthy! The sheets had stains, pet dander, and hair all over the sheets. One of my kids is highly allergic to pet dander. When we checked in, we called RealJoy Vacations to address the second refrigerator and four fans in the unit. They told me they would call me back to fix the situation. They never called me back. This was 4:40pm. After many unanswered calls later, I was able to talk to a Candace. She was not very helpful. She said the reason why there's a second refrigerator is because the original ref in the kitchen does not operate since the seal is broken. This was 5:16pm. A few hours after that we had to call again and address the filthy sheets, dirty shower curtain, and dirty bath tubs. This was when we came back to the unit from the beach. We spoke to a Cassandra, and she asked me to take a picture and text the picture to this phone number; (850) 424-1224. She said she will speak to the prop manager to send up sheets. This was 8:45pm. I sent pictures to the number above and this phone number; (850) 974-0974. Realjoy Vacations texted me back at 9:45pm, see the pictures on what they texted me. At 10:20pm, I am still patiently waiting for clean bed sheets, and clean shower curtains. At 10:33pm, someone from RealJoy returned my call to check the status if someone is actually bringing me clean bedsheets and shower curtains. This person told me, there is a staff member at Walmart "shopping for sheets." At 11:13pm, Yasmin or Jassmin from RealJoy called me and gave me a bullshit excuse that there are cops outside of our resort and the staff member cannot get inside our resort to deliver our clean sheets and shower curtain. At 11:50pm, I opened the door and saw a hamper of sheets delivered. NO ONE RANG THE DOORBELL. And the sheets that were delivered are DIRTY! See picture! This unit had me in many inconveniences. I ran to Walmart and bought new sheets myself! RealJoy Vacations has poor communication. Terrible customer service! They have purposely not picked up my phone calls. I had to use another phone to call to get through and speak to an actual person. I have stayed at Topsl Beach Manor, Summit, and the townhomes in the past many times before. All were great memories booking through ANOTHER property management site (for over 12 years) , and never before I've ever had this happen to me. Do not book through RealJoy Vacations!

I used Owner Direct to rent a condo, directly on The Malecon in Puerto Vallarta. The transaction…read morewas smooth as silk. No problems. The gatemen were expecting us and I admit to being a bit nervous at first when booking, their perfect BBB rating put me at ease. Thanks.

We've been booking with owners around the world with other agencies and came across Owner Direct…read more We're impressed with the level of communication directly with the property owners without intermediary. Also the fees have been substantially less than the other agencies, a major deciding factor. We look forward to seeing what future plans have in store with Owner Direct

We stayed at Edgewater Beach Resort in Panama City Beach for 5 nights in June 2026, and…read moreunfortunately our experience was very disappointing. The biggest issue was that we did not have water in our unit for the first two days of our stay. That made it difficult to do even the most basic things--shower, use the restroom, or clean up after being at the beach. While the rental company did respond to my messages, they never gave us any meaningful updates or solutions. We were not told when the issue would be fixed, and we were never offered the option to move to another property or any type of reimbursement. The resort itself was nice, but the lack of support and communication during such a serious issue overshadowed everything. We expected much better service and accommodations, especially when something as essential as running water was unavailable. Overall, this was a very frustrating experience, and I would think twice before staying here again.

Would not ever rent anything from this company!! The place in orange beach Alabama is infested with…read morecockroaches and they do not care. Told us someone would be out in a few days to investigate. We told them we would not live in these conditions and wanted a refund. They told us they would give us 30% of 3 days. We were to be there 6 days. So the 3800 we paid we would get about 250 bucks back!! Do not recommend!!

We absolutely loved our stay at Katmanblu! Hayden Markowitz is an outstanding host and this house…read moreis a dream! It was the perfect location for my cousin's wedding on Rosemary Beach. Katmanblu is picture-perfect! Right out of a magazine yet comfortable and inviting at the same time. Thank you Hayden for your attention to every detail. I will definitely stay here again! Shelley Myers

From the owner: 30A Rental Properties offers a wonderful collection of the finest and most unique luxury vacation…read morerental properties on 30A. With our full-service property management, our team is here to provide the highest quality of guest relations and unmatched response time ensuring all our guests and homeowners alike feel that personalized touch that our company does so well. With our exceptional service guarantee, we work around the clock to make everything perfect.

Clean rooms, cool vibe, perfect beach setting right off the balcony! I couldn't want for more. Did…read moreI mention the stunning Gulf of Mexico view?!

I would give ZERO stars for this place and this company! DO NOT RENT FROM THEM!!! Bathroom sink…read moredidn't work and I waited 3 hours on my birthday and no one ever came. I told them I did NOT want them coming into my room without me there but they did about 20 hours later AND left the sink a disgusting mess!!! They were also VERY rude! They will not help you if you have a problem, spend a bit more and go elsewhere, they do not care and their places are not kept up either. Bathtub was also gross.

Read the reviews and see how many bookings have been canceled! This property canceled our vacation…read morerentals without any phone call or any heads up that this could happen. We booked our rentals in Feb and got an email at the end of April that they canceled our reservations. If we wanted something else we would have to pay 6000.00 more. I explained this trip was for our dad's 80th bday and flights have already been purchased and they did not care. We are stuck with no vacation and 20+ people who have paid for flights and when I asked to speak to a manager and a copy of my agreement I heard nothing. Please do not rent from this property. I guess this company really is all about ruining your vacation plans.

This management company is deceitful, fraudulent, dishonest and deceptive…read more They lied to us about the condo we rented it was under major outdoor reconstruction. They knew about the construction and rented the property when the HOA advised owners not to rent during the time period.

ECVR is AMAZING!!! I own a beach house on 30A in Santa Rosa Beach, Florida and they have been…read moremanaging for me since the get go. Justin (my PM) is fantastic. There isn't anything that does not get handled promptly, completely, and with the utmost of integrity. It's literally automatic with these guys. In addition, they have a great pulse on the market. Over the past two years, even through the pandemic - they have been able to provide our guests with more dynamic rental opportunities to suit their needs. Whether that be longer term rentals in winter months, or weekend only vs weekly rates, etc. - they have maximized my return on investment while at the same time providing more flexibility to our guests. My house is booked almost every single day of the week through all seasons. I literally cannot say enough about Justin and the team at ECVR - they are simply the best.

‼ DO NOT STAY HERE ‼ Read before booking. Save the headache…read more This guy is very unprofessional I'm writing to express my frustration and disappointment regarding the cancellation of my Destin vacation rental reservation through Airbnb, which occurred only about a month before our scheduled trip. I had booked two rooms for a group trip involving multiple adults and children, and this last-minute cancellation has created a major inconvenience for everyone involved. As most people know, finding accommodations in Destin this close to summer travel dates is extremely difficult and significantly more expensive. We are now being forced to scramble to find another place that can accommodate our entire group, all because of a cancellation that could have been handled much more professionally. What made the situation even worse was the response I received when I called to ask about the cancellation. Instead of showing understanding or professionalism, Brad laughed and made comments implying that the rate I booked was "too cheap" and that there was "no way" the property was worth that amount. I booked the property directly through Airbnb at the listed rate, so any pricing issue should have been addressed internally -- not taken out on paying customers after reservations were already confirmed. After looking through the Google reviews for Emerald Coast Rental Vacation Homes, I noticed multiple other customers describing very similar experiences involving sudden cancellations and poor communication. That raises serious concerns about how business is being conducted. I also want to address something in advance: I've seen responses to negative reviews where claims are made that the reviewer "never booked" with the company. That is absolutely not the case here. I did book these properties through Airbnb, and I have screenshots, confirmations, and documentation to fully support everything stated in this review. This experience has been extremely unprofessional and disappointing. Canceling on families and groups shortly before their vacations puts people in difficult financial and logistical situations, especially when prices increase dramatically afterward. I hope future customers are made aware of these recurring issues before trusting this company with important travel plans.

Ocean Reef took such great care of us during our stay at Beachside ll in Miramar Beach. Our unit…read morewas very clean and well supplied. Response time was very quick whenever we did have questions or concerns. We will definitely be using them again!

The positive reviews must be from friends of the company or people that just got lucky this time! I…read moream very picky about where we stay and I don't mind paying for luxury. When you walk into a luxury condo that hits you with a dog pee smell in a pet free home instantly kills the vibe. Chip on dining room chair, dusty, couch cushions sitting up and wet. Called and they sent some shady looking people who quickly swept and mopped. Chip remained and dust. Rugs worn and dirty. View not as depicted in picture. Dirty ick feel. We had a member with a pet allergy. She had a rash when we arrived home. We asked to be moved and they said they were full. We stayed busy and avoided the condo. It was sad. I emailed for compensation of half my money back and they denied ANY compensation even though they obviously knew a dog pissed in there or they wouldn't have tried to clean the couch. We had to stay out of the living room and kitchen. This place cost thousands!!!! I encourage those with bad reviews to reach out to the Florida Attorney General. That is the step I am on now. I don't intend to give up. I work so hard for my money with maybe one vacation a year and this is not right! Please beware of this company -dirty, dirty, dirty! Oh we also found a crime evidence folder in the drawer-not even sure what that was about! Costa Blanca 300