I used Owner Direct to rent a condo, directly on The Malecon in Puerto Vallarta. The transaction…read morewas smooth as silk. No problems. The gatemen were expecting us and I admit to being a bit nervous at first when booking, their perfect BBB rating put me at ease. Thanks.

We've been booking with owners around the world with other agencies and came across Owner Direct…read more We're impressed with the level of communication directly with the property owners without intermediary. Also the fees have been substantially less than the other agencies, a major deciding factor. We look forward to seeing what future plans have in store with Owner Direct

We rented a unit here on a trip to Destin. It was a popular choice on the third party rental…read morecompany we used. There was great communication from the start all the way up till the time we left. It accommodated our party of four just fine. The unit itself was immaculate and the décor gave off big time beach vibes. The condos are located right off 98 with easy access to all the restaurants and stores nearby. It is also walking distance to their own beach access which was awesome and we used it daily. Unfortunately, the weather was a little chilly so we didn't brave the big, cool pool. We did take advantage of the smaller pool next to the beach. Overall, this was a great stay for us and I would come back again!

Do not stay here. got woken up at 7am on my vacation to extremely obnoxious construction that's…read moresounds like someone is taking a jack hammer directly to the ceiling. It's so loud I couldn't hear someone trying to talk to me in the same room as me. hours and hours of jackhammer ear raping me.

I hate I didn't take pics of the house this time, but I was in relaxation mode from the moment I…read morewalked in the door. We had an excellent stay with minimal issues at the "high tide" house on Cobia. The house had a beautiful exterior and the inside was decorated simply with natural/ sutras colors - not too busy. The homes was spacious enough for our big family- 7 B/7b. Living room furniture was cozy and comfy. Liked the pillows. Kitchen was stocked with enough cookware, flatware and dishes. Two kinds of coffee pots, mixers, toaster, double oven, microwave and lots of cabinet space. [BRING TRASH BAGS, PAPER TOWELS AND DISH SOAP] Swimming pool was warm AMC there were lots of chairs, both lounge and regular in addition to a large round patio table with 6 chairs. Beds/pillows were cozy and the bedding was pretty nice. Laundry room was large and washer/dryer worked perfectly. (PACK DETERGENT) Bathrooms were spacious and all rooms had their own except two on se one floor that shared a jack n Jill. Water got HOT too. Lots of (mediocre)towels in each, including black makeup,towels - nice touch! [BRING TOILET PAPER CUZ THEIRS WASN'T SOFT] We had about 6 cars and there was plenty of space in the driveway. signs posted stating don't park on the grass (we really didn't need too) Location was perfect.close enough to walk and a very short drive. Close to shopping, restaurants and stores. Bike riding/ jogging path not far. Thermostats worked perfectly on all floors. There were a few things that were either faulty or that were concerning: 1) the stair boards were chipped and breaking apart. 2) laminate floors felt a bit uneven in certain areas- better get that checked out 3) living room rug fibers get all over your clothes- don't sit on it. 4) was there dog up in there cuz the couch had what seemed to be dog hair on it. 5) pool was heated but should've been Kicked up about 5 more degrees considering how cool it was at night. 6) downstairs toilet in bedroom made continuous post flush noise in the tank. Had to adjust flusher every time to quiet it down In spite of these issues, we still give it a 5 because we really felt at home during our stay. If you're in the area and need a large space, book it...just not when we need to book it,

Truly this was one of the worst vacation rentals/companies we have ever used. And we've been…read morerenting luxury homes for 18 years. The house was dirty and not well stocked especially for the $15K price tag for the week. The towels were worse than dish rags and very few of them. They must have gone WAY out of their way to find and purchase pillows as lumpy as the ones they provided. We never once heard from a human being and when I tried to find a housekeeper I was told it would be almost $800 for a days cleaning. Do yourself a favor and do not use this company or any of the houses they list. HUGE Disappointment

Great rentals that allow dogs. Everything you need with kitchen and pools. Rick and Debbie are…read moreawesome. We love walking to the beach. Our dogs love it here too. Lots of lizards to chase.

A great Place to stay for the entire family! Easy Street Vacation Rentals is Pet Friendly! My…read morehusband and I have been coming here for years. Houses are all in perfect shape, most have private pools and are only a short walk across the street from the beach. Kitchens are nicely appointed so a stop by the local grocery and you are set. The owners are local and live near by and they are pet lovers too!

Beautiful rental properties close the beach, excellent customer service and luxury amenities…read more.. what more could you want?

From the owner: Our Guests Sailing is a perfect example of a relaxing…read moregetaway, Shantelle's father is a captain and has taken guests to the most beautiful places while creating an atmosphere where you can leave your day to day worries behind. Our goal is to provide the same atmosphere for our guests while enjoying all the benefits that South Walton County has to offer in fine dining, family attractions and of course the white sand beaches and clear emerald water in the Gulf of Mexico. We will listen to what our guests desire and make sure they have the best vacation and come back for years as their family getaway.

Saved my vacation - very nice - helpful and quick turnaround- property was great - thanks to them!read more

Terrible experience. We rented a large home for a multi family vacation 7 months in advance. 2…read moremonths after booking they informed us that the home is no longer available on those dates and sent us a home that was nothing like the one we agreed on. We will make sure to never use this company again

ECVR is AMAZING!!! I own a beach house on 30A in Santa Rosa Beach, Florida and they have been…read moremanaging for me since the get go. Justin (my PM) is fantastic. There isn't anything that does not get handled promptly, completely, and with the utmost of integrity. It's literally automatic with these guys. In addition, they have a great pulse on the market. Over the past two years, even through the pandemic - they have been able to provide our guests with more dynamic rental opportunities to suit their needs. Whether that be longer term rentals in winter months, or weekend only vs weekly rates, etc. - they have maximized my return on investment while at the same time providing more flexibility to our guests. My house is booked almost every single day of the week through all seasons. I literally cannot say enough about Justin and the team at ECVR - they are simply the best.

BEWARE OF LAST-MINUTE CANCELLATIONS!! Our 2,100 sq ft condominium in a quiet twenty unit complex…read more was canceled less than 24 HOURS before our arrival. We were told that there were construction issues. We were offered the ONLY unit they had available which was at a completely different resort or get our money back! THE DAY BEFORE? We could not find anything on such notice comparable and the take-it-to-leave attitude by Emerald was ridiculous. There were no offers of any discount for the last-minute relocation to an inferior property or the stress that it caused my family. The condominium was a complete downgrade: * Size and Privacy: We went from a private, low-density 20-unit building with grass walk-out access to a highly crowded, high-rise complex with a smaller room. * Added Expenses: Our original booking included free beach setup. At the alternative property, we had to pay out of pocket for beach chairs and umbrellas. * Accessibility: The new location required a much longer walk from the parking lot and was not within walking distance of local establishments that we patronize, unlike our original booking. * Amenities: The unit lacked the full-sized washer and dryer that was in our original condominium, offering only a small stackable unit. The bedrooms were extremely hot at night, the front one more than 76 degrees at night. I contacted Emerald Coast afterward via email for compensatory measures but heard nothing back. I then started investigating. On Emerald Coast's Facebook page, I found a lady who had Emerald cancel on them 1 month prior their arrival because of CONSTRUCTION issues (same verbiage used for my issue) She was also given the same take it or leave it attitude and scrambled to find another property. She did but looked later at Emerald website and their condominium that was under "construction" issues was available for the same week at a $2000 higher price tag. I then called a reputable rental company in Miramar/Destin that we used many times before asking if they had another way for me to complain locally ( beside BBB) concerning the questionable business practices. She then asked who the company was and she stated "I have had a lot of people calling stating that their condominium was cancelled at the last minute and they were left scrambling to find a new condominium. Emerald SEEMS TO BE PRACTICING UNPROFESSIONAL PRACTICES. I . PLEASE DO NOT USE EMERALD COAST !!!

My family and I recently stayed here via an Airbnb booking. I love how close this is to a private…read morebeach entrance. There's a pavilion where live music was played several of the days that we were there. There's a Pickleball court and my two oldest kids went out and played on it several times. The unit we stayed in was decorated beautifully. It was very clean and comfortable. The only thing I would bring up is that they are doing construction, which can be a little inconvenient. Also, they promote that they have a gym and I would not classify what they have as a gym. It's a really small room with a couple machines. This location is great so I would consider staying here in the future.

The floors where dirty as well as the outside furniture we only got 2 rolls of tissue for 4 nights…read morethe only thing I loved was the view and being close to the beach the whole complex though needs an update and the gate people could have had better customer service and the way I saw how they embarrassed this black family at the pool just unbelievable .

My husband and I stayed with Five Star Properties twice last summer. The views in both places - a…read morehome and a condo - were breath taking. Both rentals also had pool access, the home a private, heated pool that we greatly enjoyed. In addition to the properties though, the staff was excellent! We had trouble finding the first location because our gps was down and customer service guided us over the phone to the property. We also had a complementary fresh sweet bread and bottled waters left for us during our second stay. I highly recommend a stay with Five Star Beach Properties - they make the booking process (over the phone or via their user friendly website) easy, the properties are one of a kind with state of the art amenities and great views, and the customer service is fantastic.

Booked White Sands directly through Five Star in June for a September week in Destiny by the Sea…read more In July they cancelled - the home was leaving their program - and offered Storybook as the only comparable option for our dates. I took it the same day. What I didn't know then is how much their listings move. At the time I accepted, Storybook's page on their own site was headed "Storybook - Pet-Friendly Vacation Rental in Destiny by the Sea with Private Pool," with "Pet-Friendly Property" as the first item under Favorite Features. Today that same page drops the pet-friendly language entirely and the amenities list reads "No Pets Allowed." Both versions are archived and public. When I raised it, the response was that there was "no indication on the original reservation" I'd be traveling with a pet. The indication was their listing, for the home they moved me into. Nobody acknowledged it had changed. We scrambled for dog care and lost the first night of a week we'd paid for in full, and on arrival were still made to wait past 4:30 to check in. The property itself is fine. The way they handle their own mistakes is the problem.