I have to tell you, I have been building model cars for over 20 years now and this place used to be a favorite of mine. The best part about this place is that its hidden, not a whole lot of attention, which means alot of stock for me.
Now to the negatives. First and foremost, they need to get a space that is atleast twice the size of what it is currently. It is way, way too small. Im not a giant man, but not small either. The back aisles are almost impossible to walk through if youre 250+. And the "main" aisle isnt much bettter. They have models from the floor to the ceiling. Problem is you cannot see any of the models below your waste unless you bend over or squat down. Again, an issue with spacing. My next problem is the organized chaos. I have never seen a place with so much inventory, Ill give them that. But that place has no walk in business, why not try to organize a bit. Lastly, and this is my biggest problem I see. They want waaaaaay too much money for a standard kit. I understand models are getting more expensive these days, I get it. But models that havent been issued for years, that arent even going to be close to collectable are marked way too high in price. Even basic kits that are $21-25 elsewhere, they have marked at $29.99. For what? Because you have it? I saw a model kit that cant sell on ebay, yes ebay, for more than $10, in that store for $45!!! Doesnt make sense.
And lose the attitude people, you shouldnt have that much confidence in your store with it being the way that it is. And you have no knowledge when it comes to models and the companies so save it, you sound idiotic when you talk about it. You people know one thing, and one thing only. And thats how to lose customers and how to not sell products. Needless to say, after buying from their establishment for about 5 years now, I will no longer be returning. Chicagoland Hobbies on Northwest highway is the way to go. If they dont have it, they can order it. If they cant order it, try ebay. Youll get whatever you want for a whole lot cheaper than going to this place. Sorry to bash you guys, but my last two visits were awful, unacceptable. read more