Empire AV responded quickly to my inquiry about setting my hard-of-sight mother up with a voice…read morecontrolled system in her new home. Eric was incredibly communicative and was able to get her on the schedule almost immediately. The install was seamless and he was incredibly patient with my mom in setting up the system. Very good experience!

Very disappointed with the performance of the system package that cost me over $10,000 (I purchased…read moretheir premium/top level speaker package and a number of other items they recommended). Before the installation, I shared my concerns below with the sales person/installer: 1. The size of the inwall speakers the recommended would not likely reproduce the full range of sound desired (especially midrange frequencies) 2. The soundstage produced by the front three speakers needed to anchor vocals to the faces onscreen - not localized to a speaker (especially not to the center channel located below screen). 3. I wanted clean but very strong bass performance that you could feel but not localize to a point in the room. After the installation I received a full demo and sure enough - they failed on all three points. - There is minimal midrange reproduction - The voices are localized on the center channel speaker (despite adjustments) - The powered subwoofer cost over $1,000, but lacks any real impact and it is easy to place where it is in the room I spent time afterwards with the installer sharing my concerns and asking for adjustments to be made. He made some efforts, but the equipment and configuration still produces very, very thin sound reproduction. There is no full range of deep rich sound in action movies (vehicle engines, explosions, etc.). Music on soundtracks sounds like it is playing out of a hand held radio. I told him I was not satisfied and not happy. All he could offer was to sell me additional speakers (left and right tower cabinet speakers and a second subwoofer), and he would give me credit back for two of the in wall speaker The amp is likely not adequate - should have gone with something higher current (Denon, Marantz or similar?). I trusted my money with their expertise/recommendations, and really feel like I failed to pick the right Home Theater company to accomplish a simple HT set up. The room is a dedicated HT room, only 14'x21' with 10' ceilings. I should have done more research. Lastly - on a personal note, I believe how an installer approaches "wire management" (see photos - no methodology) is an indicator of their attention to detail what standard they set for themselves. There is also a photo of their teeny tiny "premium" in wall speaker.

Abigail and PJ were awesome! From quote to installation, I was impressed with her communication,…read morepunctuality and attention to details in perfectly mounting my 75 inch tv and connecting with a soundbar. She even provided recommendations for the wires I needed for my setup. I wish I would have done sooner and highly recommend her for all your A/V needs!

Abigail did a great job! I needed a TV and soundbar mounted, with a sub connected. Before…read morescheduling, she always replied to any message that I sent. When she did arrive, she walked through where I wanted everything mounted. She asked how high I wanted the TV mounted, how far down the soundbar mounted, and if there were any other things that needed to be installed. She was able to get everything mounted, wires ran through the walls, and all items set up. She provided me a great quote and did a great job! I have more projects that are coming up that I will have her assist with. Get in touch with her because Abigail will do a great job!

Omg. This company is a god saver ! I've unfortunately went through far too many av companies…read morethat cloaked to know how to install and fix systems- but only cost actually installed my equipment correctly! And get this- he installed it on superbowl Sunday!

Clay was awesome from the first communication. He agreed to come look at the project and gave me a…read morequote that same day. He recommended equipment that would meet my needs and then worked with me to tweak the final equipment list based on my input. The installation was straightforward and done very well. Communication with Clay was great! I will use him again for AV services.

AJ was awesome to work with! He helped install my Ring cameras perfectly. Everything looks clean…read moreand flush. Super down-to-earth, great communication, and he really knows his stuff. He even suggested ways to improve my original setup. Polite, fair pricing, HIGHLY recommended!

AJ came out and provided an extremely professional evaluation of our home and the security project…read morewe needed implemented. His pricing was very fair, and he asked really good questions that we hadn't previously thought of and hadn't been asked by other vendors we were considering. He is concise, to the point, and doesn't upsell. Really great experience!

Brian was recommended to me by a friend who had their home fully set up with extensive audio,…read morevisual a few years ago. Our wi-fi didn't reach into our yard or quite a bit of the house. We had added an extender, but that really didn't do much. Brian came by, scoped out the house and other technical stuff. I got a written bid the next day with a few options. We went with what he thought would do the best job. He quickly scheduled us and he and his team were professional, they wore masks and booties, they communicated well as a team and with me as needed. I would recommend them!

Since August 6, 2024, I have been reaching out to Yes Installation for help with replacing a…read morecamera. I received inconsistent responses until September 4, 2024, when I had to repeatedly call and text. Eventually, their Denver office dismissed me, claiming they no longer service my camera system, despite having replaced the cameras just three months prior. They even texted me that my camera system would be available soon. Now, they say they have no cameras because my system is "too old," even though it's a brand new Lorex system installed in 2023. After a month of inquiries, I received a sarcastic comment from the person responsible for ordering cameras, stating that they no longer service such old models. Why provide me with misleading information for an entire month? How can you claim not to service them when you just did three months ago? I strongly advise against doing business with them; you will only encounter frustration. I have text message evidence of our communication and wish I could have recorded our phone call, as it was both disrespectful and unprofessional.

Ordered a complete Home Theater package from DFW HOME THEATER and they just finished the pre-wiring…read moreon our new home build HT room. To this point, I'm very impressed! Easy to work with, professional, and they've answered all my questions. When they've finished, I'm looking forward to the updated review.

From my initial consultations with DFW home theater with Dennis to the delivery of the first set of…read moregear, I've enjoyed every moment dealing with this company. All these guys are skilled, polite, friendly, and efficient. It was actually a real pleasure to have their crew working in the house. Look forward to doing more projects with them.

I've known Matt for 10 years. We have done several jobs together, including my home and my parents…read morehome...and a number of commercial projects. Never had a contractor experience this good. If you need AV work, this is who you go to. Thanks so much Matt.

From the owner: Audio Video Solutions is a leading provider of home automation, structured wiring, distributed…read moreaudio/video, security, home theater, lighting, and more. We are committed to staying at the forefront of technology and catering to the evolving needs of our valued customers. With our expertise in installation, we ensure seamless integration of advanced technologies into your home. Our team specializes in home automation systems, allowing you to effortlessly control various aspects of your living environment. From lighting and security to audio/video distribution, we provide the necessary tools and controls for you to enjoy your home to the fullest. At Audio Video Solutions, we prioritize customer satisfaction above all else. We understand the importance of delivering exceptional service, and our dedicated professionals are here to assist you every step of the way. We take pride in providing top-notch support and guidance, ensuring that your technology experience is hassle-free and enjoyable. Whether you're looking to enhance your home theater or create a smart, connected living space, Audio Video Solutions has the solutions you need. Our team of experts is well-versed in the latest advancements in the industry and can help you design and implement a customized solution tailored to your specific requirements.

Custom Media did EXCELLENT work on our very CUSTOM smart home with Media room, Security cameras,…read moreSound system, TVs, and even Lutron. Aaron was happy to follow up years later with maintenance for a small service fee.

From the owner: Home Theater, Whole Home Music, Centralized A/V, Automation, Lighting Control, Motorized & Outdoor…read moreSystems