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    Forever Homes NTX

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

    Services - Forever Homes NTX

    Home theater calibration

    Home theater installation

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    3 years ago

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    The Design Studio

    The Design Studio

    4.4
    (7 reviews)

    This is the third time we've used the Design Studio- initially we used them for a kitchen remodel…read moreand a family room remodel in my prior home. This latest job involved a combination of decorating (lighting, artwork, furniture, blinds, etc) in my family room and dining room, as well as the reconstruction/remodel of our fireplace. While the furniture and artwork where beautiful, Tammy was also able to replace an undersized, very outdated tiled fireplace with a floor to ceiling (18') stone fireplace that involved demo, stonework, wall repair and building a new hearth too. It all looks beautiful, met my budget and will definitely add value to my home. She was able to push to get the job completed prior to the holidays and it was done very well. No issues or rework. The wood mantle and the hearth ( a beautiful herringbone pattern) matched my existing flooring perfectly, which was hard for them to do. I won't hesitate to use the Design Studio again when we remodel our bathroom later this year.

    I wish Yelp had a negative star rating. The number of positive reviews here is surprising; we had a…read morevery different experience with this company. We hired The Design Studio to remodel our master bath in 2023; the work entailed removing the tub, enlarging the shower, adding a steam unit to the shower, tile and a bidet toilet. We were told the job would take 3-4 to complete; it was finally finished 3 1/2 months later. Construction delays happen, I understand that, but the delay became least of our problems. We had inspectors and contractors come back and we then realized we had much larger issues, which landed us in a lengthy, painful legal battle with this person. Most of the issues were around the shower glass and steam unit. The glass was to be floor to ceiling and 10 ft. high; it was installed incorrectly after many delays and breaking of the glass at one point. Rather than take responsibility for her subs she blamed them for everything and withheld payment to them to the point that one sub threatened to put a lien on our house. The steam unit took over an hour to get to temperature; we were told that was normal. Only after hiring an inspector did we learn that the steam unit was woefully underpowered for the size of the space, it should have been four times the output that this one was. The glass and steam unit were only part of our problems, we have incorrect wiring, substandard hardware and poor workmanship and mold beginning to form. Prior to discovering the full scope of work that would have to be torn out and re-done all I asked for from the Design Studio was a refund of the cost of the glass, we would get it replaced on our own. We were offered next to nothing in return so we decided to take it to court, a decision that we regret. We are not the type of people to sue, it is not something we have ever considered. We spent over 3 years in the system with delayed court dates, failed mediation and a large amount of money in legal fees. When we finally got our day in court the trial never started. The judge asked why we hadn't settled then suddenly she was ready to settle, AFTER THREE YEARS!!! After a very short negotiation between attorneys, we came to a settlement. The agreed settlement was far from what we had spent but at least it was over, at least we thought. When the time came for her to sign the judgement, she informed the judge that she would be filing for bankruptcy, leaving us with nothing except an expensive bathroom that needs to be remodeled correctly and a large dent in our bank account. I hope this helps someone make an informed decision when hiring a contractor, all of this and more are in writing in emails, text messages and public records. Be very cautious of The Design Studio, Tammy Hamilton or Hammertown, her company that she previously bankrupted.

    Forever Homes NTX - hometheatreinstallation - Updated June 2026

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