I came in looking to get two simple grommets done on a leather bag after being quoted $45 by…read moreanother place in Alexandria. The staff at kiko's took my bag and offered to do it for $16 and it was done by the end of the day. I respect that they were willing to do it for a reasonable price, and on top of that they were professional and polite. Come here first if you're looking to get any leather work done before you overpay somewhere else. I will be back!

Excellent work. Couldn't be any nicer. Never oversells and gets the job done quickly and…read morereasonably. The only place I will take my shoes.

"5" would be perfect:…read more This place is near my place, and they did some great sewing work last year on 2 polo shirts I brought in; the job was fast and sturdy and clean. However, I just brought in a house key to be copied, and it did not work. $5 is a good price for a key, but it did not work, PLUS the man did not offer a receipt and I felt he might get mad if I asked for one. But I left a message on the store answering machine that I will be there (I said Sunday), but Mondy. I'll see if he will give me my money back.

Excellent customer service, nice and attentive people work there. They cleaned my wedding and…read morereception dresses and I received them in "like new" condition. Prices are good too. I recommend this cleaner!

Have used this business twice to repair my boots Everyone is friendly. Fast and thorough repair.read more

Casmera should not be called a shoe repair shop. They should be called 'leather repair.' Over the…read morelast four months I have had three separate leather items repaired, cleaned and re-stiched/seamed. I had a leather jacket and two purses repaired. Bar none, the repairs were the best I have ever had done anywhere! The quality was outstanding! Their attention to detail is not something I see anymore. On all three repairs they found extra items that needed TLC and did them without extra charges. The staff is always friendly too. I would rate them 4 & 1/2 stars on their workmanship if I could. I would give Casmera 5 stars if they were not so in demand and took longer than expected for all the jobs. That is a great problem to have. Also, striving toward better communication with their customers about the repairs would definitely give them five stars. Don't go anywhere else. Go to Casmera. They were out of the way for me, but so worth it!

So happy to see this place under NEW MANAGEMENT!!! Quick,…read moreefficient, and friendly service. I took in 2 pairs of shoes on a Monday and they were done next day. The staff was courteous and helpful. My shoes looked like new. They came back polished and clean. I only wanted the heels repaired, but they actually fixed a part of one shoe's insole and it was still the same price. Since I work in the same building the cobbler told me that now they have pick up and drop off service. Also he told me that I can just send him picture of any leather goods that needs repair and he will give me an estimate over the phone. Very cool. I will certainly be bringing my other shoes here.

Brought in several pairs of boots and pumps for stiletto heel tip replacement and the workmanship…read moreitself appears fairly solid and completed on time. However, I want to flag a pricing issue for others. Before bringing in the items, I called and was quoted approximately $7-$10 per pair. At drop-off, the pricing presented was $22-$30 per pair. I raised the discrepancy immediately, but was told the prior quote was incorrect and no adjustment or accommodation was offered. I proceeded given the number of items already in hand, but followed up again afterward and was not able to reach a resolution. If you plan to use this shop, I would strongly recommend confirming pricing in writing before proceeding, particularly for multiple items. Sharing this so others can make informed decisions.

I carried my broken suitcase into the store and although I was the only customer inside, I felt…read moreignored long enough as to wonder if the man sitting down was a customer and not the repairer. He and the woman behind the counter were trading news. Finally, they acknowledged me, took a very quick look at what I wanted done, said it would cost $200+, and indicated it likely wasn't worth me paying to have it fixed since it would cost the same as a new suitcase. I needed a complete wheel replacement and asked about them fixing the collapsible handle that had started getting stuck. The cost for just the handle, oh my! I really appreciate that they didn't waste more than five minutes of my time. I didn't feel like they wanted any of my business though.

I had a belt that my son bought me when he went to Europe. It broke. I would normally throw…read moresomething like that out, but given that my son bought it for me and had some sentimental value, and I brought it to Bedo's a couple of days before Thanksgiving. I was told it would be done in two weeks and I never got a call. I dropped by today out of curiosity and I saw they're closed for the entire month of December. That would've been nice to know when I dropped it off. I still don't have it back. I haven't gotten a call. I haven't gotten a text. At least they were nice enough to put a sign up on their door saying they're closed for the entire month. I'll update once I get it back.

I recently had a pair of Florsheim Yuma Loafers, which I purchased in 1983, completely restored by…read moreSteve Doudaklian, who owns Bedo's Leather Works. The shoes were in miserable condition. He painstakingly refurbished them, replacing the heel and every other component that showed any sign of deterioration. He featured my shoes in one of his latest videos. Rarely do you see such a wondrous piece of art. I'll have these shoes for the rest of my life. Thank you so much, Steve and Bedo's Leatherworks.

High quality local business. His cleaning and repairs give new life to worn shoes and leather…read moreproducts. Reasonable prices and great value.

I brought my husband's favorite pair of dress shoes here because our cat had scratched one of the…read moreshoes it was obvious that is what needed to be repaired. I returned to pick up the shoes and they were not repaired only polished. The store owner was very u professional and argued with me that I said only polish and I never said polish I just assumed he would see the damage and repair the shoe! The color was also different and When I told him that he decided I didn't want the shoes and kept them 0/5 stars. Do not go here!

1st time at this cleaners and I will definitely be returning! I took 11 vintage blazers that I had…read morethrifted this summer. Service Requested: Dry Clean. They were ready in less than a week. All ready to wear for work this fall! $14 or so a blazer. Great value! Very kind & helpful service. Recommend!

I've received excellent service from the very first day here. Sarah is kind and I always enjoy the…read moreshort interactions here. Highly recommend!