I went in here to try out their shirt cleaning and it was great! Very fast service! Also took advantage of a 1/2 off price sale on all items laundered. I will definitely be back! read more

Siena Park Cleaners - Free 15 min parking while you are dropping off clothes! - Sewing & Alterations Near Me - Arlington, Virginia

I have been a regular customer here for years. Recently, the new person at the counter is saying that my shirts require dry cleaning instead of laundry. This has more than doubled my dry cleaning costs. My shirts were getting cleaned just fine before, so I'm not sure what changed. I will be exploring other dry cleaning options in the area to see if this is the new normal or if the new person is... taking me to the cleaners?!? read more

Love this place, they are efficient, clean, kind and good at what they do. Compared to the area the cost is equal. They do dry cleaning alterations and they repair shoes. read more

If I could give 0 stars I would. I took a dress to them to be hemmed and they only hemmed one of the two layers of the dress. I paid $100. When I took the dress back in, they told me they could only refund me $30 of the $100. Take your clothes anywhere else to be altered unless you are looking for someone to complete half of what you overpay for. read more

The owner is very personable and does a great job! I've taken items here for 5+ years and have been pleased with the quality of service every time. read more

I'm not sure why they advertise shoe repair. When I came in they said they send it out. She said it would be about $15 to fix a heel on my boot. Thought it was kind of expensive but said okay. I asked when it would be finished and she said 10 days. I asked how I'd be notified and she said just come in about 10 days. I said okay please give me a date. Then after she took all my info, she said he probably can't fix the shoes. It was a basic repair that I can probably do on my own with glue (which she suggested), but somehow a shoe repair person wouldn't be able to fix the heel? It didn't add up to me. Shop looks clean and nice but seems really sketchy to me. Not very professional. I won't be back. read more

The woman here is so lovely. Came with my 2 year old and she brought my clothes and my credit card receipt outside to me so I would have to get the kiddo out of the car. So friendly, green-cleaner, and good prices. Bonus that when I'm not enormously pregnant I can walk there from our house. Make me love our new neighborhood even more. read more

Siena Park Cleaners - Doing the summer sweater storage clean - Sewing & Alterations Near Me - Arlington, Virginia

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So far, so good. Staff is friendly, prices are reasonable, and turn around is quick. It's new and clean. I've not had anything particularly difficult taken care of here, but for basic dry cleaning, Siena Park seems to be good, and I like it better than other neighborhood places. read more

My one and only yelp review goes to a place I now intend to stay loyal to until I move out of this neighborhood. Nicest little old lady works the desk, shirts and sweaters look great, and I was offered 50% off my next cleaning because "it took us very long. I am so sorry"...they had 15 articles for 2 business days and still charged super low prices. Place looks brand new and would guess that's why it's so empty. I am writing this review for a very self serving purpose: I want more people to go there so they can survive so I can keep using them as my cleaners. Thanks gang read more

Do not go here! I left a brand new coat, worn once and they tore it. My fiancé brought it in 8:45 and at 9:15 they called saying there was a large tear. They claimed they didn't tear it and that I brought it in that way. After arguing back and forth they said could fix it for a fee. If they tore it they should offer to fix it for free. I did not trust leaving it so I took all my clothes and left. I don't know what they did to it in 30 minutes but it definitely did not have a tear before I took it in. Don't go here. They deserve zero stars but I can't give zero. read more

Siena Park Cleaners - This is a large tear. It was not there before. It was a brand new coat worn once and there's no way to not notice that. - Sewing & Alterations Near Me - Arlington, Virginia

I've been using Sienna Park Cleaners for years. They have done a great job with everything I have brought in-- formals, dresses, pants, suits, comforters, etc. read more

Easy, fast, effective! Dropped off about 10 items to Siena Park Cleaners to take advantage of the first-time customer special of 50% off. The front desk lady was very friendly, and offered to turn around my items in 48 hours. They removed some tough stains from a formal white gown that I thought was a goner! They did state that they were unable to remove two stains (one from a silk skirt and one from a silk blouse). Overall, I think their cleaning and service was superb and plan on using them again soon. Even without the discount, their prices are competitive (especially good deal since they do organic cleaning). Parking: Easy to find on street. read more

Worst experience ! At the first time , i brought comfort set to them and it cost me $35. And this time i came back for them to do the same thing and it cost me $44.90 !!! It does not make any sense!! I asked why it got expensive ? She said cuz i have 2 pillow case. What??? Last time i gave them the whole comfort set like this time!!! She said , she doesn't know and told me cuz i have 3 pieces. And she kept say it me. I am so upset with her action and so mad that this cleaner make the profit like this with their customer!! I wont be back again!! Worst experience !!! read more

Always very nice and attentive to my daughter and me -- great service and location -- highly recommended!

Awesome customer service. They were honest and told me upfront that they could not do next business day on the clothes I dropped; so I took the urgent ones for business trip elsewhere. Then they called the next business day to let me know they were able to dry clean the remaining clothes. I really appreciated the honesty, so I could plan appropriately; and that they were attentionate. The lady at the front desk is very nice too. Thank you! read more

We have been using Siena Park Cleaners since we moved to Penrose more than a year ago, and we have been extremely pleased. The owner is one of the friendliest business owners in the area, and she goes out of her way to take care of her customers. They do an excellent job with dry cleaning, laundering shirts, and alterations. I highly recommend them! read more

My bf dropped off a few of my dresses to be dry-cleaned and when I went to picked them up, 2 out of 3 were in good shape. The other dress (my absolute fav) was discolored. Initially, the woman behind the counter did not want to believe that the dress had white stripes and insisted they were beige. Luckily (?) there were splotches on the dress that showed white and so the woman took my dress back and gave me another ticket. I tried asking what the policy was if the dress did not return to its original condition and she could not tell me. I walked away fearing for the worst- but a week later I came back and the dress was back to it's original color minus one block of stripes. I tried to explain that to the lady but she wouldn't have it. Sigh. The dress still looks ok and so I'm not going to fight it- but I'm definitely NOT going back. There were no apologies or refund. read more

I used to trust them but they messed up my new shirt and don't admit at all. Poor service. Hope can give less then 1 star review read more

Siena Park Cleaners - This is what they do and don't admit at all. - Sewing & Alterations Near Me - Arlington, Virginia

I've been going to Siena Park Cleaners for a year now, since I moved into the building. The shop is always clean and Julia who works there is so warm and inviting! I love to pop in and chat with her when I'm walking my bulldog. Prices are extremely reasonable, and I'm always happy with how my clothes turn out. Their alteration services are great too. I highly recommend Siena Park Cleaners! read more

This place is great! I got my bridesmaid dress altered here and the lady did a fantastic job! She was super friendly and the prices are great! I would highly recommend this place. It is also very clean and nice inside! read more

Been going for about 2 months now every week. They do a great job keeping my shirts and pants clean and pressed for work. Friendliest staff imaginable. read more

I have been going here for 4+ years, I am sorry it took so long to review. She is amazing. So nice and friendly. Will go out of her way to be quick, remembers my name. Prices are really good. The store is clean and convenient. She does alteration. I've taken pants, vintage stuff, leather, fur. She fixed a super delicate cashmere scarf and you'd never be able to find the original hole. Truly the best. read more

I'm normally not an online reviewer, but... I just picked up a sweater I had brushed with *dark hair dye.* They made no promises and I had no expectations, but the light-colored sweater came back perfectly clean. They have done alterations and other dry cleaning for me to good effect; I'm writing now because I think getting out hair dye deserves a special shout-out. (LOL) read more

I've been taking my clothes here for over a year they are wonderful, our clothes comes out looking like new everytime. Fast, super nice I love Siena Cleaners. read more

I've used Siena Park Cleaners once so far and I will definitely continue to do so! My clothes came back in great condition. Price is fair, turnaround is quick, and the people are really nice. One time I was not able to make it to pick up my clothes before they closed on a Saturday and I was flying out of state on Sunday. The owner was kind enough to actually meet me on Sunday at 10 am to give me my clothes! I definitely appreciated that! I highly recommend this cleaners based on customer service, quality, and convenience. read more

Organic dry cleaning and it's a brand new store. My clothes look and feel great! Quick turnaround time and prices are very reasonable, especially while they have their new store opening discounts. Serious no complaints. Highly recommend this place. read more

They have reasonable prices, use organic dry cleaning, and are good at alterations. The woman behind the counter is friendly and very helpful. I'm delighted they opened and will be a loyal customer. read more

Absolutely terrible experience. They gave me the wrong shirt back, then refused to even look for my correct shirt once I realized their error. Terrible customer service and attitude. Do not take your clothes here. read more

I was happy to see a new dry cleaner open up since I haven't been too impressed with the other places in the area - I've lived on the Pike for 6 years. They do a great job and it's quick and reasonably priced. I've taken several pieces for cleaning and a couple quick mending/sewing jobs (so far some men's shirts, sport coats, pants, and a jacket). I'm usually the type to try to keep quiet about great places, but the customer service here warrants a mass recommendation. The manager woman is incredibly friendly and is so cheerful that I want to send more business her way and ensure they get enough customers to stick around for awhile. (I don't throw around compliments about friendliness casually, and for some perspective I am now apparently the second reviewer who signed up for Yelp purely to give this lady 5 stars). read more

Pleased with two items I brought in for alterations. The lady working behind the counter was very helpful and friendly. They were able to ensure a quick turnaround and the prices were reasonable. read more

As someone who likes to give businesses plenty of latitude, despite being a repeat customer for a few years I've never had a pleasant customer service experience! The only reason I've been frequenting this establishment is the convenience factor as I work a few blocks away, no mas. It almost is as if quality friendly customer service is not prerequisite to be a business owner and this surely is the case here. The quality of their dry cleaning is okay but there's been at least four times where they have provided me someone else's clothes! Then a few times where I provided my number where it pulls another customer's info. If that's not enough, when you bring up the error the attendant is quite rude and anything but apologetic but actually more like you did something wrong, yes terrible. God forbid you count your clothes before actually leaving the cleaners, the attendant acts if you are on her borrowed time and completely disrespectful. If you're willing to put up with bad customer service without politeness and with just ok cleaning and receive someone else's clothes, this is your place! read more