Every time I had work there or needed something it was anything but a good experience. 1st they…read morereplaced my roof to my Pop Up camper. $1,200 plus later I had leaks which they replied wasn't covered. I can't imagine after putting a new roof on, leaks were not covered and they would not stand behind their work. Also, after completion of the job and returning home (40 mins. away), I noticed my crank for opening up the camper was missing. When I returned the mechanic had more than 6 for me to choose from. Can't imagine who else doesn't have their crank too. Just recently my lock broke to the access door. When I called to see if they have a replacement part I was given a song and a dance why I should get rid of the camper because they didn't sell Coleman campers anymore. Guess what that was about? Only as a very last resort I will ever return there and I would advise the same to anyone that reads this review.

stay away from this business!! i would give this company 0 stars if i were able!!! we were offered…read morebumper-to-bumper warranty with the sale of our camper. when the main cable snapped 2 years ago we used the warranty with no problem! this summer, the cable once again snapped (????). now they have no record of this warranty???? bullshit!!! and now the lifting winch is fried???? they want over $1000 to fix this??? so, we go to pick up our camper today (that they have had all summer) and the battery is stolen!!!! they say "sorry, we are not responsible for lost or stolen items!!" are you fucking kidding me?

I've been here a few times and I was always treated good... The staff is very friendly and go out…read moreof their way to help you with whatever you need... They carry everything you need for your travel trailer or any type of RV you might have... RV's and travel trailers are sold here also... Every Saturday they have hotdogs and hamburgers right off the grill... FYI: They are affiliated with Camping World... I would and will come here again... I'm sure you all know I don't give a lot of 5 star reviews but I think they earned it here....

If I could I would put 0. This is the quoted price my husband and I received on DECEMBER 5th…read more 2024 Forest River RV Georgetown 7 Series 36D7 Stock Number: 24953 MSRP: $269,986.00 Sale Price: $149,999.00 Click Here to View This RV We went in to talk about the RV on DECEMBER 14th and really loved it. My husband and I filled out an application to get the ball rolling. We needed to wait till Monday the 16th to apply for a loan. The following is what was received on Saturday December 14th at 4:42 PM On Sat, Dec 14, 2024, 4:42PM Dan Hayden danh@hitchrv.com wrote: Michael, I was just informed by the owners that I can not do the deal we have in place. We are being bought out by Camping World and I have to sell it at their pricing that would be $170,999. I apologize for this happening. I will not be sending anything to the bank unless you agree to the selling price now. Thank You, Dan Hayden Sales Manager Hitch RV, Berlin NJ 856.629.7400 Ext. 122 We called camping world and they said you need to call Hitch RV. Even Camping World did not help us with this complaint. Dan states that HITCH is being bought out by camping world when they had already purchased them the end of 2023. WHAT A HORRIBLE COMPANY TO DEAL WITH ESPECIALLY DAN HAYDEN THERE WAS ALSO A MIKE AND WE DID NOT GET HIS LAST NAME. DO NOT BUY FROM THEM. THEY ARE SCAM ARTISTS

I would not go anywhere else. We had the most incredible experience with Brian @ Whitehorse this…read morepast Saturday, July 6, 2024. We're from CA, and set out to drive our 40' Winnebago diesel pusher cross country all the way to Maine. While in Ohio, our bedroom slide would not go back in properly. It took us many phone calls, and several in-person stops along the way to ask for assistance in trying to close our slide which was sticking out roughly 6 inches and clearly had gotten off track and was no longer aligned properly. We were turned down by every repair shop, informing us it would take a while for anyone to be able to look at it because they were all backed up for weeks in their service departments. While passing through NJ, we came across Whitehorse RV. We were worried water was going to leak into the bedroom with the rains in the forecast. We thought we'd give them a try and ask for some help. They were the first place to graciously try to help us after dozens of attempts. Clint met us in the parking lot and told us he would get his manager. Without hesitation they took care of it. Irvin was incredibly helpful too.

We purchased a 29 foot Jayco from our neighbor who purchased it from Whitehorse RV. They refused to…read moreservice the camper because we did not buy it direct from them. Horrible customer service. We will not buy an upgraded camper for them when we're ready.

I brought an electrically messed up Integra quest in to be repaired…read more Having read all these dealer horror stories online, I was braced for the worst. My experience was actually exactly the opposite. From the first time I spoke with the service manager Susan through working with a technician Peter, and finally the manager Ed, it could not have been a more professional, personal, and pleasant experience. Except for paying the bill, of course. I've never seen a better run automotive operation in my life. They certainly have earned my respect and Business going forward.

I was looking at getting a pull behind travel trailer. I stopped over at another more expensive, rv…read moresales place. Prices were way over the top. Went to White Horse. Prices posted up front on RVs. No guessing. RVs are open so you don't have to experience pressure from a salesman that needs his commission. I gave three stars because when I went to do walkthrough and finish paperwork found out my RV wasn't new as the sales man we talked to said it was. So instead of getting the manufacturer's warranty that comes with new RVs, I paid for an extended warranty. Little bit frustrating. Overall this place has a good vibe, and I would recommend.

Dylan's service production manager, Jeff, helped me get my new hot water heater going and it was a…read morepleasant experience. I was beyond frustrated and he walked me through the process with patience and professionalism. He is definitely an asset to Dylan's service dept.

I purchased a new Dynamax Isata 5 30FW from Dylan's RV. my sales person was Andy Pandolfi, and he…read morewas great. Seems to enjoy what he does, and is very helpful and accommodating. I would definitely feel comfortable referring people and purchasing again from Andy. In addition, their Delivery Coordinator, Ernie Sanchez is a great guy and always willing to help. I was getting ready for our maiden voyage to Colorado and we were having an issue with our Insta Hot Water Heater. I called Andy and he got Ernie on the phone right away. Ernie is not fast to say he has a solution, he is thorough and wants to make sure he has a good answer for you. He asked if he could go verify a few items and when he called me back, he had a suggestion. We found the hot water heater valves operate in the opposite direction and suggested I try to reverse them. sure enough we had hot water. The day and trip were saved and these guys care. They want your experience to be great and I believe they try to make it that way, before, during and after the sale. I am very pleased and have driven to Arizona and about to head back home. I absolutely love my RV and am thrilled with my choice of rig and where I bought it from. Go see Andy and Ernie! Your friend Kevin Ginsberg

Bought a homesteader intrepid 8 1/2 by 16 June of 2024 and 4 of the panels are pealing paint…read morealready they warrantied the panels but want 1,600.00 plus to install I have a 2012 carryon trailer since new never had a paint problem

Ive dealt with them for many years. Always fair, and great customer service as well. They also…read moresell quality.

I had an ordeal with having a trailer delivered to Jackson and then had to get it repaired…read more Luckily I ran into some nice people who rented me a barn and brought the trailer to this location for me to get repaired and to prepare it for resale. These people were not only fair, reliable and speedy. They worked with me and didn't charge me storage for the couple extra days it sat here. I would recommend these people ten times over. Thank you for incredible service. I sold the trailer and they handled my buyer with incredible class. A breath of fresh air in Cream Ridge !!!

Went to get a trailer hitch on my SUV . I was supposed to drop off but my ride canceled on me that…read moremorning. Went in the young lady behind the counter was very helpful and got me right in so I could wait . Everyone who worked there were polite and helpful I was was out in one hour and the work was 100% and price was a very good for the work and part . I will go there again and tell all my friends to go it's great to see another local business I can support.

Legacy family business since 1972 now run by the son. Knowledgeable, and accommodating, Ken knew…read morejust how to fix the lift system on my 2007 Jayco pop-up 1206, did it fast too!

Great service from a knowledgeable RV mechanic. Bench tested a furnace I brought in. Latter checked…read moreit in place and was able to troubleshoot a second separate problem.

Just bought a 3 year old travel trailer from Classic RV Sales. 2016 Coachman Catalina 243rbs. Got a…read moregreat deal on a very nice rv. Mike, was our salesman, no pressure at all. He stayed after closing hours to accommodate us. We were given a total walk around of the unit, all systems were turned ( A/C, stove, refrigerator, power awning, fireplace, tv, etc.) on for us and was shown how to operate them. We were given a new battery and filled propane tanks. We got a very nice trailer at a great price. We were able to do the financing, trailer insurance and tags right there. We have no complaints about Classic. A 2020 Coachmen would have cost us at least $15,000 more for the same model. Mike offered to sell our old Class C motorhome for us too. We've been RV'ing since 1993. This is probably our 9th RV. We have owned pop-ups, trailers and a motorhome. We have been camping for almost 27 years now so we know quite a lot about them. We know good deals from bad and bad campers from good. Very pleased with our experience with Mike and Classic RV. JW.from Palmyra NJ.

Business was great to deal with when we purchased travel trailer in CASH. Due to Covid we…read moreunderstood that there would be a delay in getting our title paperwork. Temp tag is long expired and they were contacted several times. Today, I was finally told that it has been sitting there since September; when in fact the day we purchased they told us that they would send it to us. I also was told today that they wouldn't send. Then after me getting upset because we are over 2 hours away that they would send by usps. And they didn't care if we got it or not. Not to call them back. I asked if it could be sent by fed ex and was told no that would cost them $30. I gladly would have paid the $30 so we can finally get it titled and tags.

Ken is a good guy, he was prompt, I explained my issue and He went to work. Very knowledgeable…read more Fixed my issue, & no related issues since.

Good work. This man addressed the issues quickly and with genuine concern. 5 star service. He will…read morebe my first call from now on.