Very few people can say "I love buying a car at a dealership"…read more So many years dealing with pushy salesman and underhanded tricks, I imagine we are all a little traumatized and enter the doors of a dealership with a great deal of trepidation. That's how my wife and I felt when it came to buy our car. After test driving a number of different models, we decided the Acura MDX met our needs, and it didn't need to be newer than 2020. Apparently, many others in this region felt the same way, as these cars seemed to fly off the shelf. The car we test drove in the morning was sold by lunch. Made it difficult to make an informed, rational decision during a purchase process that was already challenging. Fortunately, we hooked up with Anthony. Anthony Cifaldi at Elite Acura might be one of the best salesmen I've met in 40 years of buying cars. Good energy, not push, seemed invested in making sure our needs were met. When we figured out there was no longer a car on their lot that met our desires, he arranged to pick one up from another dealer more than an hour away. When it was time to deal with the licensing, he made it easy. I don't want to buy another car real soon, but if I needed to I would ring up Anthony. One note Acura Mgmt: Stop saying you are going to detail my car. Running a car through a car washer is not detailing. Getting that spill out of carpet in the back would be detailing.

Brought my car in for service. I had a great experience with Spencer. He had a car ready for me…read morein the morning and when I returned my car was done. He was very communicative on what needed to be done. Very happy with my experience and moving forward would like to continue using Spencer as my service advisor.

Was running low on oil so I ordered 100 gallons Tuesday. They debited my account right after the…read moreorder TUESDAY. It's now FRIDAY, still no delivery. With the sub-zero temps I'm now on the Red Line, meaning I'm about to run out of heat and hot water. Wind Chills will be -10 tonight. So I called just now. Not coming until Saturday. I blew a gasket. There was no compassion, no "we're working late into the night so nobody freezes." What I got was "We're doing the best we can." And, "We close at 5 so it'll probably be Saturday." A friend of mine ordered from a different company WEDNESDAY afternoon, had his oil 5 hours later. But because they debited my account TUESDAY I couldn't cancel because it would take "3-5 business days" for the account to be credited. An oil company whose only job is to deliver oil can't deliver oil within 4 days, during the coldest stretch I can ever remember, CLOSES at 5!!! And has my $! While another company delivered for my friend at 8pm the day he ordered BECAUSE of the cold stretch. Fuck this company. Me and my dogs might end up looking like Jack at the end of The Shining.

Service was on time and communication was effortless. I ordered through the Smart Oil app and…read morereceived a confirmation right away. Consistently the best prices.

Only place I'll ever take my car for body work. Chuck is the best in the business. I hit a deer…read morewith my car and once insurance approved everything it took about 8 days to have my car looking brand new. Cannot recommend pride paint and bodywerks enough to anyone looking for body work.

The only place I bring my cars for chip fix, dent and body repair. Chuck and his skilled employees…read moretreat your car like it was their own. Scheduling was easy and for smaller jobs, I waited in their well stocked waiting area. Positive Punctuality, Quality, Professionalism, Value Services Painting, Body & Trim

Just had my 2005 Toyota Camry detailed by Tyree. What an amazing job he did!…read moreIt looks fabulous. Even the carpet mats are now salvageable. AND you would not believe the headlights -- crystal clear! Not only was Tyree's workmanship outstanding, but he is one of the nicest guys you would ever want to meet. He went out of his way to make sure I was completely satisfied. I highly recommend To The T. Give them a try. You will not be disappointed.

After a very unfortunate stomach bug, I was in desperate need for someone to get my car fresh…read more Tyree did not disappoint. He was quick in responding and coming out to my home and took great care to get the car looking brand new. I was so impressed and have been telling everyone I know about how great he is. Do not hesitate to contact him!

I have purchased 3 cars over the years and my mother purchased 1. Mark is a nice honest man. Makes…read moresure you are happy with your vehicle. I have been to many dealerships (which I dread) but whenever I need a car I go to Wallys and always have a nice experience. My most recent purchase is a Hyundai Sonata and an totally in love with it.

Excellent cars that are checked for flaws before sale. The variety of police interceptors is…read moreunmatched and the price and value is unbeatable. The owner is really nice and obtains all the cars himself. Definitely check this spot out.

Heather and the Team at Pallies are very professional and go above to help you with your needs…read more I've been dealing with them for years and never had anything bad to say. I would definitely recommend them for a vehicle.

Pallies absolutely is a joke. I came here heard such good things. Got into a vehicle gave them a…read more3100 down payment on the car all for the check engine light to come on 20 minutes into my drive back home with the car. They told me to take it to a repair shop near which was a waste of time because they didn't even check my car properly. i was told by the repair shop that my car was good to go all to have to loose another day of work to take it back in because the check engine light was on AGAINNN. I take it back to the repair shop because pallies once again told me to take it back and the exhaust has leak and timing belt is messed up. The repair shop told pallies whats wrong with the vehicle waiting for them to reply so they can fix the vehicle and pallies replies at the end of day which now is causing me to be without a vehicle all weekend and I travel for work as well being a nursing student which means i can not miss clinical days. I than ask what are they going to do about this and if I could get a vehicle rental or something to cover me until it is fixed since I have been having issues since i drove it off the lot and was told that absolutely nothing can be done. Pallies has been nothing but a problem since I have purchased from and I am paying them every 2 weeks. I would never recommend anyone to this place. i honestly am so frustrated that I even got a vehicle from here

These guys are great. I moved back to the area last year and have taken my RDX here twice for…read moreservicing and I've been very happy with their service. I recently traded in my RDX and got a TLX, again the customer service I received was great. My only complaint about this location is that the parking area is a little tight, not as easy to maneuver around but we're right off Lancaster Ave in the Mainline so this is to be be expected.

They fixed one thing but broke another…read more I brought my TL in to have door handle fixed as a part of it had FALLEN OFF. This is my third Acura and, while past vehicles had NO structural problems, this TL has many issues. Acura honors NONE of the defects. Acura owner blogs indicate my issues are common -- cracked dashboard (always garaged) , window lock button cover cracked off, side mirrors no longer adjusts automatically. Either Acura doesn't back up the quality or this dealership charges for what might have been warranteed. I take no comfort in reading other bad reviews from many others -- of Piazza's sales and service. I do take heed. Just wish I'd read them before trying them out in the first place. Thank goodness I haven't bought a car from them! Piazza service had me leave the car but not until they'd ordered and received the part. Then they required many hours as, likely, the door needed to be taken apart. All seemed fine when I picked it up. A few hundred dollars for a repair that should not have been needed. (On a door that is almost never used.) However, months later a back passenger could not open the door from inside -- the childlock was stuck on. Pushing that toggle switch had no effect. My 5 attempts to get a service person to look at it have not yielded the 30 seconds it would take to just let me know if it's a quick fix or would need to be left for hours or overnight. They do not have a single knowledgeable scheduler to triage the repairs for proper time estimates. I do not live near this dealership but my work sometimes takes me nearby. It would be very costly in lost work time to make a trip out -- maybe even twice, as before, should another part be needed. It seemed a small ask to have someone take 30 seconds to evaluate to FIX WHAT THEY BROKE and maybe save me two return trips. I have never had a car repair experience-- from other Acura dealerships or independents -- that couldn't a listen to your issue, look the car over long enough to give a time estimate to return. They have no respect for customers' time and do not even step up to fix what they broke withinimal inconvenience. (Even if they fix for free, which they should, the lost personal or work time plus $5 in costly gas to get there, is of no concern to them.) Plus a big dark smudge on interior upholstery from dirty hands of mechanic. They DO NOT clean the cars -- inside or out after service. You'll get a voucher for a local car wash to do ot on your own (added) time. I've never had such a shoddy, dismissive dealership service experience.pp Good service is any dealerships pathway to the next car sale -- not to mention referrals. This will NOT be where I ever buy a car nor seek any further service. Mine is but one of MANY bad reviews for both sales and service. Be warned. I think my next car will be a Subaru -- highly rated for safety and all dealerships get great reviews.

Awesome service. Quick fair prices..was on time..we have Ace many times in the past..and we will…read morecontinue to use them in the future.

Really happy with the service Ace provided. They were responsive, got me scheduled in just a few…read moredays, and finished the job quickly, throughly, and at a very fair price compared to other quotes I received. Nick, son of the owner, was super friendly, too. I'm really happy with the results and will definitely be using Ace again.