I really appreciate this pharmacy, so much great people Pablo is a great person besides him…read moreeverybody is great they do work with you and understand on your needs

Love this pharmacy. The staff is always so pleasant & the pharmacist is eager to help, I had a…read moreproblem with my medicine not being covered and the pharmacist spoke with my doc and they worked it out for me. Thanks again Hallmark for caring!

I love Walgreens and so I usually always go to Duane reade but I had so many terrible experiences…read morehere with the pharmacy that I had to stop sending my medications here for pickup. Now, I come here once a year for vaccines but what's the point of an appointment? I scheduled an appointment but had to wait almost an hour. It's like this all the time. 1 star for the pharmacy, but I'd say 3 stars for the retail team so I give them 2 stars overall. The retail team is hit or miss.

Update: 3/24/25 Now that RiteAid is closed, most of the…read morecustomers getting meds from there are now at Duane Reade. They are always understaffed and the people working the drop off/pick up area are also answering the phones. You would think logic would prevail and they would have more staff that can handle the community. Most times the line is down the aisle waiting while staff ignore the line. It's terrible and always getting worse

After many lousy experiences at CVS and other big box drug stores, I switched to Express Lane…read morePharmacy and never looked back. A small family owned drug store, Express Lane offers personalized service, reasonable pricing, and free fast delivery citywide. Their pharmacist (Lev) is so knowledgeable, patient and kind. He's helped me out many times with confusing paperwork for family members. Their RX pricing compares favorably with other pharmacies too. A true gem in the big city!

When I moved to NYC, I was shocked by pharmacists at CVS because they act like robots, they show no…read moreempathy and they show you that they don't care. I discovered Xpress Lane Pharmacy and loved the founder And his team because they listen to your needs and advise properly.

This is my to go CVS and it has been here for a very long time…read more They just reorganized the store and unfortunately as a sign of the times, a lot of stuff is locked in glass cases. So you have to ask for a store associate to help you unlock the items you want. The positive side to that's is that there seems to be more room in the aisles now. There's also a phamarcy here and I believe they are either open late or they are 24 hours just like the store. Pretty tycpical CVS otherwise as far as what's available. The staff is friendly for the most part.

The worst of the worst pharmacy ever the staff was very rude. I went to pick up my medicine, the…read moreoverweight lady with sherry Blossom tattoo on her arm, extremely rude. Seems like someone forced her to work there. Don't waste your time here.

Chemist shop was great at compounding medication for my son. They were responsive to feedback and…read moreworked to quickly fixed a problem that happened. Manager was responsive and called multiple times to follow up. Highly recommend

In my years of experience with The Chemist Shop, I cannot imagine any way in which they could be…read morebetter! I am very grateful for their well-informed care, personable communication and superb service - a model of a service! Marilyn Lubell

Excellent, pharmacist is beyond helpful and kind, always assisting…read more Prices are great!

Highest praise to the pharmacist; kind, helpful, knowledgeable, always willing to help. Igor the…read moreGreat!

I needed to pick up prescriptions late in the day yesterday but got stuck late at physical therapy…read more Metro Scripts closed at 6pm & delivered my scripts to me at PT. Metro Scripts goes above & beyond time & again.

We are CVS defectors who found a refuge at Metro Scripts. Yaffa is what a pharmacist should be:…read moreattentive, thoughtful and professional. She has helped me in many ways. She goes above and beyond to help me get the scripts. She calls me if the script is delayed. She calls other pharmacists to get the meds if she cannot fill it in time. The phone is always answered by a human being. Today, she helped me get a script and called my insurance company to get support. Ultimately, she got it done. After being abused and ignored at CVS for way too long- I hope that others joined the CVS exodus and run, don't walk across the street to Metro Scripts

This is an EXCELLENT pharmacy! I switched over to them while temporarily living in Rego Park but…read morenow even being back in Brooklyn I still use this pharmacy! Arthur is an exceptional pharmacist and will very kindly answer all your questions. Unlike those big chain pharmacies that could give two shits if something happens, this pharmacy has bent over backwards to make sure I have my medicine (which is beyond important as I am a type 1 diabetic). I highly recommend using this pharmacy; also, keep in mind, they deliver so even if you aren't in Rego Park, you can have your meds delivered which is totally worth it!

One of the best all-around thank you so so much! You will not find better pharmacy or better…read morepharmacist in New York City. Thank you again so much Arthur and the whole staff! Fahrije Farrah

Pharmacy on the phone can be a rude experience. Asked why my refill is always days late. Response…read morewas: Do you get text alerts? I said "yes". She said: You will get an alert when it is ready and hung up. CVS is just on the next block...that prescription will now go there.

Attempting to pickup photos at approximately 10:10pm, the employee (male) was busy making jokes…read morewith another employee (female) and was rude and unhelpful. We had 6 items to pick-up, all on the same order. After pulling up the order, the employee found one item and then starting conversing with the female employee, clearly personal holiday related conversation. My wife told the employee, the order has these additional items, to which the employee retrieved one more then continued with his personal conversation. Again, reminded there are more items on the order then he retrieved one more item and then promptly ignored us again. This continued until he couldn't find an item then walked away, stating he couldn't find it. He then got dressed with street clothes and walked out the store. This degree of rudeness, flippant and inconsiderate behavior just seems unacceptable for a professional retail operation.

I got both my vaccine (mid 2021) and booster here (early 2022). I was happy with Alex the…read morepharmacist. The other day (a Saturday), I went in for a PCR test. I was told that I'd get my results the next day in an email from the lab my sample gets sent to. Turns out, the lab is closed on Sundays. There's no way Alex didn't know that. I called the lab today (Tuesday) and they still don't have my sample because they use UPS and it could take a few business days. Alex should have been honest and said it could take a few days, If I had known that, I would have gone to a big-name pharmacy to get results same day. I won't be coming here anymore.

This place is such a quality place that I didn't know needed to experience. They are pretty…read moreauthentic and caring group of people. If someone prescribes you something ridiculous when there's a generic drug they will get it for you...they see the urgency of someones medicine they may help deliver it to you...beats any big box drug store. Support local, support Bowen Chemists.