I now understand the 18 ignored Better Business Bureau reports and the fact they are not accredited with them!!! My unit goes up for auction tomorrow morning and no one is there to receive the fedex cashiers check today, Wednesday. I confirmed the operating hours online and on the phone w/facility manager. The corporate customer service woman was useless, intolerant and couldn't understand my problem. She refused to give me any help or options and hung up on me. At the very least I expect transparency in hours of operation. But to be closed the day before all scheduled auctions is unethical and shady. Disgusting read more

After a month in my unit they sent me a notice of increasing rates another $44/month. Terrible business practices.

Great staff. Nice facilities. I highly recommed for outdoor vehicle storage.

So glad we found this place, best price around Shari the manager knows her stuff, and is so nice. This place has a dump station, rv wash area, and they even will charge your rv, if you give them 24 hour notice. read more

Forest Grove Storage - Self Storage Near Me - Forest Grove, Oregon

I gave this facility 1 star because it's a nice place and I did have one girl that was willing to help out. But here's my issue and unfortunately it's not good. I'm a storage buyer and having time to work is crucial. This facility has a self setting Larm at 9 pm which is cool. But if your working and that alarm warns you 2 min before 9 and you have stuff out your screwed. I need to work not watch my phone. I was bidding on units and made a mistake and bid on this unit. I'm from Vancouver and I was watching them in Portland I accidently put a bid in and later realized it was in forest Grove. I won the unit and because Iits my obligation to clean it out I got a new person for help and went to clean it.. I. Had a hard time with my help.. also when your cleaning out you have to unload the next day and to do so causes you less day to work with.. I explained this to the people.. well on my 72 hrs I came up against there alarm and I was hurrying to get it all out.. I had a bunch of boxes on the elevator I had to go around and geta pile of garbage by the storage door.. and I had a hand truck with stuff on it. Well while coming down the steps my load fell over and spilled right then there alarm started to set.. I had to vacate the building with everything where it was.. This facility even though I called and tried to explain what happened kept all the things I bought through the auction they kept my hundred dollars and this comes after three days of stress trying to get this done paying someone who didn't want to help 150.09 dollars in fuel. I called and explained what happened. They didn't work with me after all that. Yes there was garbage left behind. Only because that alarm pushes you out. I would have finished. If it weren't for that. The unit was leaned personal paperwork in the corner door shut. I had an accident that spilled stuff down the stairs I tried getting it but there was no way I left got home. Now mind you I'm getting home at 1 am getting up at 5:30 am start unloading to try to get back. Mind you other obligations going to get rid of scrap metal go to the dump and get there to fill up again. While they sit there and eat donates and get Madd because they have to find the broom and sweep. Pathetic. I called told them I'm on my way to clean it because I had to pick up the stuff the I had to leave behind. So this is what you will deal with if you go delinquent or a storage buyer. I asked if they'd mail my deposit. No they need my two initials when I get it. So they will take what you have so be careful. I'm sure the things that got trapped inside there going to put in a storage auction and resale. It's scandalous business. They screwed who ever owned the unit and they got me. And who ever ends up buying those Totes of stuff. Your really going to get it in the shorts. Good luck with these people. I tried calling another facility to get a regional manager they won't give me any info so I wouldn't doubt there splitting it up. This world is going down the toilet because of people like this. No one in the world likes Amaricans and can you blame them we can't stand each other. I made 100,000 a year covid took everything they denied me unemployment and now I'm scratching to survive. These people pulled the life jacket off a sinking swimmer when I was trying to do what I was obligated to do. Don't judge He is judging you.... read Jobe in the Bible. I am that guy... read more

My parents have kept their trailer parked in this lot for years. Our trailer was recently broken into while on the property. They've refused to take ownership for this. We pay every MONTH for the SAFETY of our trailer and apparently they don't care about the people or customers they serve. The lady on the phone Sonja was VERY rude. I mean we all could hear her from across the room when my mom was on the phone. We will be moving our trailer. And I will continue to leave these reviews because this place is awful. read more

Really great experience! They are friendly, honest, and very helpful! The prices are really good. No hidden fees. They have followed through with everything they have said they would do! The site is clean and dry and being inside makes moving in any weather great! read more

Forest Grove Storage - Self Storage Near Me - Forest Grove, Oregon

Incredible! Yup - agree with the other post! How can you say you love a storage business...but I do! For the past three years, I've been using FG Storage for my daughter's college bounty, including her car. Best prices ever! Not only that, but the units are always clean and so easy to access (but that's not to say security is easy - it's great!). Shari has forever been our superstar! Not sure if they're under new management now, but I do believe they'll continue their excellent service! read more

This is a great place for us to store our RV trailer. Easy in and out, good security. Staff is on-site and always friendly and helpful!

Third summer in a row I will be storing my son's car and college stuff at Forest Grove Storage. Shari totally sets me up each year with exactly what I need and for a very fair price. She is super organized and efficient and the process is super smooth. The facility is spotless and security seems solid with many video cameras and two keypad gates in order to get inside to the lockers. This year I didn't even shop around. Just called Shari. read more

Wonderful place to do business with. The staff went above and beyond to answer all of our questions, figure out what was best for our situation and made the whole thing and easy and excellent experience. Shari was so kind and helpful. I highly recommend this facility. Prices are very good compared to other local storage places. Tons of parking storage and indoor storage. read more