I bought a 2014 Nissan Pathfinder from Gary Jackson Motors in March 2025 after being told their…read moreservice team had made it safe to drive. Their March 1 repair record shows they replaced the rear subframe, suspension, and brakes. By September 1, the car broke down and a second shop found loose parts, an incorrectly assembled rear end, and front differential failure -- the same areas that had just been repaired. This happened within about 10,000 miles, indicating repair issues, not driver misuse. By October 1, the transmission also failed, leaving me with no vehicle.

After struggling through multiple new shops, we have found our home! GJM and the service team give…read moredetailed quotes, repairs and updates when your car is in service. Their customer service is top notch, and I love the text message updates and videos of problem areas.

I've always been impressed with the level of expertise and knowledge that these guys have. At…read moretime, sure - it can be intimidating when they tell you all of these things your car might need. But, if you've checked the recommended maintenance schedule that comes with your car - they're just offering you the services that are outlined for your car. I've never had an issue with their business - courteous, professional, pleasant, and quick. Never once have I left feeling I was duped - as in just doing some research, you can easily know what to expect when going there. It's a great staff and I've been impressed with this location's services. My car - has gone there since I purchased it brand new, and continues to be serviced by them.

Miranda and Teagan were very helpful. I went in for an oil change and they respectively told me…read moreabout the life of all other oils/filters without trying to upsell me on anything they wouldn't recommend changing. They are both very knowledgeable and I highly recommend stopping here for your next oil change.

Thank you bonnette's!!! They have the best service in the Worcester area. I live in Boston and will…read moretravel out to bonnettes for their amazing service and transparency

Have taken my car here on multiple times. They are quick and thorough and you don't feel like they…read moreare trying to "up sell" you on things your car doesn't need. I think it's a family business which is even better and there prices are very reasonable.

Honestly, this is the best experience I have ever had in purchasing a vehicle. Brian was my…read moresalesman and he represented himself, the company and the vehicle wonderfully!!! This is the first time I have dealt with Midstate and I most certainly will deal with them again when the time comes. I highly recommend anyone who is looking for a good dependable car to at least check them out. I was very nervous about all the paperwork and all that goes along with it - let me just say all that worry and nervousness was UNNECESSARY!!! Brian is awesome!! Brian - that is a real smile on my face now - not just one drawn on paper!!! lol Love this company and will definitely ask for Brian again!

I've worked with Mitsubishi in the past. After being in a Bronco for a couple of years, I decided…read moreto come back to Mitsubishi. After doing some research and reaching out for more info, I got a call from Ryan to set up an appointment. I was able to get in the same day. Ryan made the process very seamless from start to finish. I'm super appreciative of his customer service as well as all of the others at Midstate who helped, including Brianna, Alexis, Alice, Stephane, and Jake. Midstate will continue to have me as a customer!

Let me begin my review by clearly stating my partner and I have rocky credit (due to younger and…read moredumber decisions in life) and I'm not talking average, I'm talking below average, and I also have a past repossession. With that being said, a year ago we financed a car from an dealer in Springfield mass that turned into a big lemon, so big I could've ran a lemonade stand for a month. So then we decided to go right to Ready Credit in Springfield MA and try and get into something that drives, even with a whole lot of negative equity, because "if they can't get you approved than no one can". Well they couldn't and didn't. They were quite rude about it too. At that point I really felt like NO one could get us into a car. We could not go without a vehicle. I called at least several other places and went through process after process,my credit has so many hits now it's Swiss Cheese. I was told yes than no, maybe than no, and at one point was told yes and belittled when I asked a question about a car issue and was threatened to have my loan canceled. The bullies come out when you are practically "unloanable" (if that is even such a word, but you get my point. I turned back to google and found Angelos an hour away, and decided to try one more time. From the very first moment I called Leya was kind, warm and Really cared. Now I will say, the process was not easy AT ALL! At first none of the banks would help us, Leya was doing everything she could but it was looking not so hot, until after a day or so she ended up getting us approved for the car we had picked out!! I couldn't believe it. The bank was a pain, which I expected considering my circumstance, I knew I'd have a lot of paper work to do, But for the last two weeks while tackling that paperwork Leya legit did not leave my side. She checked on us, encouraged us, and comforted me a lot (poor Leya) lol, explained everything, answered all of my calls (yes all of them) with a happy hello! I can NOT stress to anyone enough give them a call! I felt like I was at a dead end. And Angelos actually gave a crap about my partner and I and our three children. I also know if there is any issues with my new car they wouldn't hesitate to check it out for me and help this car last us a long time. They made me feel very comfortable being able to come to them with any of my car needs. I'm grateful for Angelo and his amazing sales woman Leya! I just can't say it enough. Call them! If you are like me and feel like you are unhelpable, Leya will help you! Even if they can't they won't belittle you or make you feel less than as a human being because your credit and car history is a giant pile of trash. I love our vehicle, and we have a loan we can afford, a new car dealer and mechanic for all of our needs. I will without a doubt drive an hour anytime to keep my Jeep running for a long time and do all of my car business with Angelo from here on out!!! Lastly I'm a very optimistic character but once something goes sour I formulate a very strong opinion and am not afraid to express it in the most unbiased manner ever. With that being said Angelos was the sweetest place ever!!!

Customer Review Angelo's Auto Sales/Service I brought my…read moredisabled sisters 2005 Dodge Dakota ST purchased at Angelo's Auto & Car Sales for front left brake line service on 06/23/2025. Angelo also indicated other work needed to be done including cv axles, sway bar links, and front brakes. I left the vehicle with Angelo assuming indicated work would be completed in a timely professional manner. Angelo stated that since the metal brake lines on the vehicle were not available he had to make them in his shop. I obtained all other indicated service parts for the vehicle within a week and brought them to Angelo. Angelo stated he would begin work on the vehicle ASAP. Upon multiple follow up calls Angelo indicated that the truck was on the lift and would not come off until repairs were completed (which obviously was a complete fabrication). After 6 + weeks passed Angelo stated that he did not have correct fitting's needed for the brake line repair. This statement I thought was completely absurd and even other professional mechanics agreed in discussion with them. Within several days I obtained various fittings needed at a local parts store (as a back up) for the required brake line repair and also obtained original OEM vehicle specific brake lines which included all appropriate connections to complete the repair. Immediately after repair several return visits were required to replace multiple stripped lug nuts and studs damaged by his shop. On last service visit front tires needed to be removed to repair stripped wheel studs. I previously arranged a flat fee with Angelo to change the oil/filter (labor only) and rotate the tires front to back. Angelo decided to charge a separate fee to rotate the tires (to my disabled sister owner of the vehicle when she went in for service that day) even though she spent $70.00 + on lug nuts/studs damaged by his repair shop. Apparently it is the customers responsibility to replace parts damaged by his shop. In addition, after most recent service visit there is another stripped wheel lug damaged at his shop which needs to be repaired along with a broken hood release latch (not able to open hood for engine compartment service).

I got a used car that I needed detailed and looked up places in the area and saw the good reviews…read morefor Troymade so I made an appointment to drop the car off. The previous owner of the car had a dog and the whole car was covered in pet fur. Troy did an amazing job of removing all of it and the car looks great. It took longer than expected because of all the pet fur but Troy kept me up-to-date and he stuck to his original estimate which was very reasonable. I'd highly recommend Troy and I plan to use him in the future for repairs.

Beyond helpful! I was buying a used car and called to see if I could get it looked at before I…read morebought. He was on his way out to an errand and literally turned around, came back to the shop, took the car he had in the bay, to pull my car in to take a look. He told me the work that needed to be done, and was honest in the price I should pay for it. I brought the car back for the work, it was done in a timely manner, and I was in the loop 100%. I will definitely be bringing my business back :)

Gabe is a person of trust here and gives always the best and final advice about the vehicle…read morecondition which saves time. Value for money all the time. Thanks Gabe and team for giving best and honest service to the society.

This place is an F Rating do not bring your car there it's a mistake if you do! He did not replace…read morethe part he used superglue to correct the issue but the issue was not fixed I was charged $500 he did not want to bother fixing it for me. I give him an F Rating! I brought my car to Hyundai in Auburn mass where It is now!

Shay was amazing from start to finish! Very helpful and super knowledgeable. I highly recommend…read moreShay if you need a car, she will get you the best deal!

Nissan is putting Hankook Dynapro HP2 tires on new Rouges. Please beware these tires are either…read morenot suited for the application or just defective. At 18,000 miles after doing all the tire rotations all 4 tires are worn and need to be replaced. Nissan WILL NOT stand behind the tires and refers people to Hankook. Hankook states they do not warrantee OEM tires. So the new owners of Nissan vehicles are responsible to replace the junk tires NISSAN placed on the cars. Think twice before buying any cars with these tires. Very disappointing when the dealer, car manufacturer and tire manufacturer sticks it to you.

The people are friendly and really nice and no pushy sales staff, give you plenty of time to look…read moreand try out the vehicles for sale.Just wonderful service.

Great Service! I have bought several cars at Linders and…read morealways go there for sales and service. I would not think of going anywhere else.

This guy charged my grandmother $530 for a simple brake job and power steering line fix, including…read more$70 brake "premium" brake pads. She's 90 and drives less than 1000 miles per year, obviously she needs street racing pads, right? Now she has to get another power steering line replaced, and the bill is over $600. It's okay though, he's giving her a sticker and an oil change. This business does a great job taking advantage of the elderly.