A mostly pleasant stay in a very conveniently located Gatlinburg location! Would recommend and use…read moreagain in the future. Details listed below. Parking. This is one of the highlights of this hotel. The covered parking garage is free and makes life in Gatlinburg less of a hassle as there is no free street parking. Given the hotels location smack in the middle of all the action, you can pretty much walk to all Parkway attractions. Check in. Very easy and pleasant! All front desk workers were kind and polite. The room. It could be better but it could also be a lot worse! Yeah the room was a bit dated and could use a facelift but most importantly it's clean and comfortable. All rooms do have a balcony but my supposed "Mountain View" was a sad view of the parking lot fronted by the butt end of a mountain side. Not really the breathtaking view I had envisioned. But eh! That's what going to the National park is supposed to serve. If the view is important to you, request a city view. Breakfast. Prefacing by saying that any free breakfast is definitely appreciated BUT this leaves a little to be desired. Some more options would be nice. I had expected some muffins, bagels, maybe a waffle machine as well. Continental staples if ya know what I mean. But again, it's enough to satisfy. Facilities. Nice pool deck area with a spa and gym. It was flooded with kids and partiers on the weekend but was calm and quiet for my brief visit on a Sunday afternoon at 2pm. Location. THIS is the real reason to stay at this hotel. It truly doesn't get much better. As noted, all parkway attractions are walkable from here. Even better is the five minute drive to Great Smokey Mountain National Park. Miscellaneous. Okay so pretty much everything about my stay was pleasant but one major complaint I do have here is the noise level. I know that Gatlinburg is somewhat of a party destination but omg the loud music shook my room late at night. The walls are paper thin which is frustrating enough without the added nuisance. The hotel NEEDS some type of policy like no loud music and pool closure at 10pm. Price was pretty much on point with the neighboring hotels so if given my pick of the lot I would choose this place again!

Old... 2 elevators ... we're on the 8th floor.. we got the romantic Room for our anniversary, hot…read moretub and fireplace... Sheets and towels looked beyond clean and fresh... and the room was basically clean, but it smelled like cat pee.... I was trying to get something in the main hub of of Gatlinburg and this place had decent reviews... let's agreed to disagree. Parking garage is $16 a night, which is doable, but the spaces are so unbelievable small that the driver has to pull out in order for the passenger to be able to get in unless you wanna bump the other car door... Elevator was beyond slow, which we had heard that in reviews... when you have two elevators and 800 rooms that makes sense right. It needs some definite maintenance attention. I told my husband, I'm just going to go with well-known name hotels from now on. And the bathroom door couldn't close tight... the door was too big or lopsided or something..... all in all the carpets in this room need to be cleaned or something there's a definite pee smell! Ice machine out of order... so no we didn't use the ice bucket!

I've been staying at this hotel every single Gatlinburg/PF trip I come on! Nearly a decade now…read more Yet, I've not had one bad experience!! They are so friendly and I don't have one bad word to say about them or their hotel. Rooms a spectacular, and no matter what balcony you receive, you get a good view. I love the "Historic" label, makes it so fun to stay at and look around!! My favorite part about this place is how convenient it is to just walk out onto the main strip of Gatlinburg!!!!! To the owners: Never let anyone take this place from you or try to buy it!! You are sitting on a relic! I always look forward to coming back :)

A step back in time with great history. Overall they have upgraded an original hotel from 1937…read more Don't miss the breakfast! Probably the best you will find in any hotel anywhere all home cooked. Bad part is out of their control, BEARS! While we were there several cars were destroyed. Don't leave anything like gum in your car. Honestly would probably not come back during summer months when bears are out. They have a security guy checking passes when you enter the parking lot not real sure why they don't arm him with bear spray and have him patrol the lot. This is a real serious problem so be aware.

I would not recommend this campground to anyone. We checked in today went to the store and came…read morehome to a completely flooded campsite. I cannot walk to my camper door without walking through 6 inches of water, much less sit outside and enjoy an evening of camping with my kids and dogs. I called to talk to the front desk and they said it will recede. Seriously? None of the sites around us have standing water. This site has a drainage issues and it needs to be fixed before someone else has to suffer through staying here. Do not stay on site 82. Update. The pool is nothing like pictured. It looks to be like 20 years old with no maintenance ever. The lazy river has about 5 tubes available to use and it's 95 degrees in there. The gym was closed due to air conditioning issues There is no dog wash anymore even though it shows it on the map. We tried to ask for more stone on our site and they ignored our request. They never even sent maintenance by. Do not stay at this sun outdoors. This is the worse campground I have stayed at in a long time.

The campground is nice in some ways and aggravating in others…read more The sites seem to be wide. Plenty of room between you and your neighbors. Full hookup is great with no problems. Plenty of water pressure. On to the negative- I've not seen any one of authority come through and enforce rules. No security. We're dog owners and our pups stay on a leash and remain quiet. If you don't mind dogs barking everywhere then this is your place. The gravel sites need to be cleaned up. I think I have found our fire ring over in the weeds. A lot of trash all over our site. The pool area was nice, but this is too big of a campground for one pool area. Very crowded and plenty of adults at the pool using vulgar language around our kiddos. There could also be more benches in the play area for us parents who actually supervise our children. In conclusion, we like our spot. It is very trashy. Buts of garbage everywhere. The fire-pit ring is thrown off in the weeds. A lot could be done to make this place nicer. Straighten up the gravel sites. Spray down the weeds growing though the gravel. Fill in the mud holes from people's driving though the grass. This will be our one and only trip to this campground. Updated** Another example- Our last day, there were some adults at the pool. The conversation told us, these people aren't even staying here. They live up the interstate and come just to swim all day. If we had some kind of staff to check on things, this place would be much nicer and better for the paying campers. A positive is there are a lot of children and it's nice to hear them outdoors and playing.

We traveled to the Smokies for vacation and made a point of riding bikes at Cades Cove, so needed a…read morenearby place to stay. After exploring all the options, I decided on Townsend Gateway Inn because of their cottages. We stayed a couple nights and had a nice time. Staff were super friendly and check in was quick. We were given a couple goodie bags of candy and then made our way to our cabin. It's basically a small house, with a bedroom, bathroom, living room (with a futon), and small kitchen and dining area. It was perfect for our 4-person family. Air conditioning in both rooms, comfy beds, and black-out shades. Our only complaints were that the floors could have been cleaner and the kitchen should have been stocked with more/better utensils, dishware, and cookware. We enjoyed the amenities, like the pool and cornhole. The location was great, which only took 20 minutes to get to Cades Cove. It's also right on the main road in Townsend, which has some good restaurants. The price was a bit on the high end (more than $150/night), but I'm glad we stayed here as the cottage in particular fit our needs and was unique.

Clean, comfortable, updated, very nice folks working in the little hut of the main office. And as a…read morebonus, they give guests a little brown party bag of snacks to enjoy when you're out hiking or fishing. Firepit onsite and a nice one at that, with about a half dozen Adirondack chairs. No restaurant on the premises but many are within a 1 mile. Rocking chairs in front of each room at the motel. There are also about 6 or 7 cabins and don't think they have porches large enough to accommodate rockers. We stayed in one of the cabins our first trip, and I believe those have cooking stoves? Anyway, both the motel rooms and the cabins are quite nice, and this coming from a hotel snob (I can't help it, too much business travel and it upped my game for nice linens, new rooms, amenities, etc.). Having said that, Definitely Would Stay Here Again!

It's quite a surprising place nestled in downtown Gatlinburg. The property goes way back, so it's…read morevery quiet. We had a creekside room and the sound of the creek was really nice. Even though it was too cold to leave a window open toward the creek, what we could hear sounded like rain. That was pretty cool. Our stay was over the Thanksgiving weekend 2021. Giving 4 stars instead of 5 because it seems like this inn, with all its natural magic and charm, is missing the mark. It was good, but it could be great. The pros: Charming setting and natural features. The staff was very friendly and helpful. Being in downtown Gatlinburg, there is a ton of things to do within walking distance of the inn. The cons: WiFi didn't work, had to use our mobile hotspot for internet access. Some of the TV channels had a buzz. In my friend's room, the TV channels had lots of static in the picture. The rooms (mine, and my friend's) were somewhat dated, not terribly so, just somewhat. That said, this inn has a lot going for it. The problems I mentioned are not show-stoppers for me, and I would stay here again.

​Unsanitary Conditions and Zero Management Response Our…read morerecent stay (March 20-22, 2026) at Zoders Inn & Suites was a disaster that ended in us checking out at 12:30 AM due to a total lack of pest control. After dealing with a spider in the tub and an asian giant hornet in the living area, I was woken up at midnight by a large roach crawling across my arm. Between the peeling wallpaper and a broken bathroom heat lamp that required maintenance, it is clear the property has significantly declined since our last visit years ago. We left exhausted for a six-hour drive home with less than two hours of sleep, and despite requesting a call from management, I have been completely ignored. Unless you enjoy living with bugs and being dismissed by staff, avoid this hotel at all costs.

Jenn and I finally got the rig back together enough to slip away for a long weekend. After Helene…read morewe were concerned the area would be damaged but it was wasn't. Just below damage area. If coming in from the West through Townsend, Wears Vally road is narrow and twisty. Some decent grades also. Coming from Pigeon Forge the road is wider and no steep grades. Either way a scenic run. We are 40' and tall with a Mega Cab so similar to driving a trailer truck and we made it fine but not everyone is up to the twists and turns. At the campsite which was up a decent grade there is an evergreen tree that needs pruned back to back in without scratches tot he rig. Also the site and several others seem to be slanted where it would have been easier to back into from the other direction. Also please not that some sites are back in and others are pull ins. Site was close to level left to right but I used two blocks on the passenger side. Could have gotten away with just one. Front to back the site was quite unlevel so made for a very low nose that I did bump my head on several times setting up. Once set up I went to walk the dogs on the loop. Quite a bit of grade so great exercise. Only issue is there are no trash cans except all the way at the entrance and the dogs never had to go down there. Water pressure seems good and electric only blinked off once during the storm the first night. The sewer worked good also. Over all not a bad campground but needs some maintenance on the trees and the drive and add trash cans for pet waste. It did seem not many folks cleaned up after their pets.

My daughter and I visited this beautiful clean pool a few weeks ago with her two small children…read moreeveryone was super nice, it's a family environment with beautiful surroundings

What a beautiful, pristine park! We've stayed here twice and had a fantastic experience both times…read more If you go, definitely try to secure a riverside spot--sitting out back looking at the French Broad River is incredibly peaceful. This is easily an A+ resort. It's perfectly situated near everything you could want to do, yet far enough off the beaten path to remain quiet and relaxing. Highly recommended!

We enjoyed our stay at Two Rivers! Very clean and well manicured. We didn't book in time to get a…read moreriver spot but did choose #44 so we were right across from the gazebo that is on the river. We were in for a short weekend stop so didn't get a chance to go to the pool but it and the firepit area looked really nice. It was easy to get in and out of and just a short drive off I-40! There is a Buccee's at the exit so easy to fill up on our way out. Would definitely stay again.

I wish there were a way to give additional stars. I really liked this place and hope to return…read more It's like a upscale apartment building where units which have not been rented are being used as hotel suites. The apartment we had was beautiful and well-stocked with everything we could need. Very clean and comfortable. I especially enjoyed listening to the many birds sing and the pretty sound of the river. I could hear somebody playing a guitar also. Not the kind of thing you can count on, very lovely and restful. Very beautifully decorated and it was easy to find things we needed like another roll of toilet paper or an electric mixer. The bed was very, very soft and comfy. I liked having washer/dryer so I didn't go home with dirty laundry. I liked the keyless entry. One less thing to keep track of. The owners put Bible verses on their promotional materials. Usually that's a bad sign as people who do so are just trying to exploit it for more money while delivering sub par value. That is not true in this case. We got superior value for an excellent price from a company which apparently is run by people who like to put Bible verses on things and that is OK with me.

This is an amazing place. Located close to everything. Easy to get to. Decorated cute for…read moreChristmas. Had everything we needed. Will definitely return.