Two decades after discovering her, Dr. Buchanan is still my go-to! My dental cowardice is now just a distant memory. She does excellent work with my molar crowns and fillings, and I still have all of my pristine original front teeth because I've taken her dental advice to heart all these years. I wish I'd've found her three or four decades ago! read more

They have a promotion on Groupon that I purchased. The next thing I called the place and the person on the phone started taking my info until I told him that I'm coming through Groupon. His tone changed and said that they have been trying to contact Groupon for two years to remove their ad but they couldn't. Then he asked me to go back and call Groupon to ask for a refund. I called Groupon and they told me that this business is an active advertiser and they should have honored the offer. Anyway, I got a credit on Groupon with a big disappointment with this place that I'll never do business with. IF YOU DO NOT WISH TO HONOR YOUR PROMOTIONS, DO NOT DO ANY IN THE FIRST PLACE!!! read more

Foothill Dental Care - Cosmetic Dentists Near Me - Livermore, California

Dr. Buchannan is absolutely terrible. She is aggressive, hostile, and rude. I would NEVER refer anyone to this office. I have never seen a doctor who is so unprofessional. I have no idea how this lady is still in business. ZERO STARS read more

I moved to Livermore about a year ago and have been looking for a dentist. A couple of weeks ago a crown came off and I wanted to get it back on before traveling to the East Coast. This place was on the list with our medicare dental program. I got an appointment but after I went in the back and sat in the chair, and observed the surroundings . . . I should have listened to my instincts and taken the crown and run. But I didn't. That's my bad. And my bad for not looking at Yelp. First off, the office did not seem orderly or sanitary. There were things all over the place. Once I was in the chair no one put an apron/paper around my neck nor did anyone do so even during my procedure. There was no assistant. The "dentist" (and I use this term lightly) never tried to fit the crown on my tooth before attempting to glue it in place as every other dentist has done. Once she did, it was too high. Her solution was to drill and correct a crown that had been in my mouth for years. She said it might expose the metal and I would eventually need a root canal. Hmmmm . . . why? $$$ As all of this was happening all I could hear was her office manager(?) arguing with a customer for about 30 minutes. I think they were disputing a bill or something but he was not very nice. Called the customer arrogant and continued to argue with him. And when I left he said he hoped I'd have fun at my "event". My event is a family funeral. Needless to say I will not be going back. They don't even deserve the 1 star. I'm trying to figure out how to rip out the crown and go to someone else. What ever you do, do not go here. read more

After going to the same dental office for over 30 years I was reluctant to change dentists. We moved to the Livermore area. I was searching on a Sunday and found Dr. Buchanan. Her chat box popped up and before I knew it was scheduled to see her! Dr. Buchanan is not only caring but accommodating as I am on a tight schedule......and just so knowledgeable. She has 5 stars from me and I am so happy to have found her and her staff! read more

Find another dentist- too impersonal and aggressive approach by insisting you need procedures done . Feels too much like a business.

If I could give this doctor negative stars, I would. She is rude and unprofessional. She has the worst bedside manner of any provider that I have ever seen. I do not suggest going to this office. She clearly needs to retire or go to therapy to get her attitude adjusted before she ever sees another patient. read more

Dr. Buchanan was not only very kind and accommodating, but the attention to detail in making sure I had the correct information on my dental care was surprising. The team at Foothill dental really do cater to the least amount of discomfort as possible. Well done Dr. Buchanan, I look forward to continued care from you in the future. read more

Roxanne was aggressive and refused to go through insurance saying it was not worth it when there was several items that would have made it more affordable for me. She did not care as she described in other reviews--don't buy their messages for care and best resources. This is not true at all. Temporaries was paid in full with cash and she refused to relinquish item for a second opinion. These are not trustworthy people running this dental office. All they want is money and target older people to do expensive work. read more

I had two visits before to Dr. Buchanan for cleaning my teeth, and both times I was satisfied with the work done, so when it was time for the next cleaning I made an appointment with this doctor again. However, my last/third visit for a cleaning was just disgusting -- on returning home from the doctor, I found the remains of calculus and brown spots on my eight teeth(not on one or two teeth, which is also unforgivable, but on EIGHT) on their front side, and I was forced to clean them myself with a fine nail file :-0. I will never go back to this doctor again. read more

High quality customer service and care. Gentle and caring staff.

For anyone looking for a friendly location who actually follows through with coverage and doesn't cherry pick plan options, I recommend Smile Line Dentistry in Livermore. I was placed with them after my issues with Foothill Dental Care and I was glad to be in a professional, clean, and friendly environment. They did a great job with my deep cleaning and it was COMPLETELY covered. read more

On our first visit for cleaning, we waited for more than an hour. And when it's our turn already, they just did X-ray and told us to comeback for cleaning. We came back after 2 weeks for cleaning. The dentist did examination and suggested to take a picture of our teeth which cost $50 dollars each besides x-ray, which is not necessary in other dental offices. The dentist was able to convince my wife to take photos of her teeth. When we asked for a copy of those photos, the dentist said we cannot get a copy in a rude way and we can only take picture of those photos. And that's what we did. Their teeth cleaning was awful and very poor. Definitely not going back. read more

Friendly staff..Doctors explain clearly what needs to be fixed and value for money service.

Very unprofessional. Dr Buchanan started the appointment with saying I was there for implants. I told her no, I was there for an exam and cleaning. I told her my oncologist wanted me to get clearance before starting another treatment. I felt like she did not believe me and first had to bring up an e-mail from Rose. I told her that was not me, that was not my phone number. She was not interested in finding the e-mails I had sent. She had her helper take x-rays. She came back in and said my teeth looked good. I told her I had breast cancer and again told her I needed clearance to begin another medication. She said my x-rays looked good. She turns to me asking what I wanted.... I told her an exam and cleaning... I asked her if she had time to clean them. She said yes, just needed a different set up. She began picking the plaque off my teeth. At that time she tells me how everyone in the US dies from breast cancer and began bashing Kaiser multiple times. (I am a Kaiser member) She proceeded to tell me how her mother and aunt in the Philippines, had breast cancer and had mastectomies, she told me "they didn't have no lumpectomy" they had mastectomies and are fine. She told me multiple times she would never go back to Kaiser, they only see you have $4000 for that year and order all sorts of tests and medications. They only want your money and she would go to Asia for any medical treatment. After picking my teeth for 5 minutes, she tells me I have 2 cracked crowns, cost would be $1200 each to fix. Told me the only thing "free" is a cleaning and x-rays. No mention of my co-pay or having a talk with the girl at the front desk to find out. I was assigned to her office through DeltaCare, (DeltaDental,Medicare). She told me her helper will polish my teeth. That was the "cleaning" The worse dental experience I ever had. read more

My husband needed to have a tooth extracted and Dr. Buchanan quoted us $450 over the phone for both the extraction and the bone graph. I even confirmed that amount with her a second time before the appointment just to make sure and also confirmed that it included both the extraction and the bone graph. When my husband went to the appointment she changed the price to $770 telling my husband that the $450 only included the extraction and the bone graph was an addition $320. When I called to discuss the charge she said it was a complicated procedure but my husband told me she said it was the "easiest extraction she ever did". If you're going to quote a price it should be honored and not changed at the last minute when you're about to do the procedure and have no other choice but to have it done. I can understand if the price is off a little but that's almost double of what she quoted us. read more

I've never been so pleased with the outcome of Dr. Buchanan's work. she replaced several crowns that showed the old metal material but what I couldn't get over is how she had the crowns shaped. They look like natural teeth, arched at the top and even at the bottom. I Have had my fare share of Dentists, very highly regarded but none of them We're apparently interested in getting the teeth to look straight or natural. Dr. Buchanan has made my teeth look so good that when I smile you can see how straight the back teeth are and white . Once again I have seen many Dentists through out my 56 years and none of them took them time to make the replacement of crowns looks cosmetically great. I just wished I had met her years ago ! Her assistances are very sweet and nice and do a great job of explaining the procedure before, during and after!! read more

I've been a long time patient of Dr. Buchanan and started in her Pleasanton office. Obviously, I have been very pleased with her services which is why I followed her when she moved to Livermore. She always explains the procedures well and provides options. She is also great at showing how I can take better care of my teeth. Thanks Dr. Buchanan and Dr. Owyoung for my lovely smile! I've received lots of compliments about my pearly white teeth! read more

Dr. Buchanan was great! She was very thorough and kind to my mother. Her staff was excellent too. Sherri was very helpful and Yohanna was awesome! read more

Highly recommend Foothill Dental. I am a serious dental coward, just thinking about going gives me anxiety. Unfortunately, because of my dental anxiety, I had put off going until I had a serious issue with my tooth. After researching I found Dr. Buchanan and am so happy I did, she took time out of her day to text me when I couldn't call over the phone, get me in a day after I contacted, and referred me to a specialist. The office is very clean and calming and everyone is so nice. 10/10 recommend going to Dr. Buchanan whether you're a dental coward or not. read more

I went in for a regular cleaning and I came out with a full-mouth scrub a perfectly fitted white filling. The process was quick and painless and the price was very reasonable. I will definitely be coming back. read more

My fiancé had a dental emergency during the middle of a Friday night when everywhere else was closed. When I called Dr. Buchanan, she was able to respond to my message at 1am and helped guide me through the steps of helping him through his pain. She made a special appointment and saw us the next morning no questions. She was very warm and informative about what the problem was and gave us the next steps very clearly. She clearly cares about her patient's well being and genuinely wants to help resolve any pain. Her office and waiting rooms were very clean and comfortable. Parking was accessible. Gave an amazing first impression. read more

I have been seeing Dr. Buchanan and Dr. Pepper for five or six years now - very pleased with both of their work! I have had a few crowns and fillings done over the years, and their crowns look the BEST! Both dentists are perfectionist - take their time and make sure everything is done right. The office staff and assistants are very professional. They always make sure I'm comfortable - I'm a bit of a chicken - they make sure I'm not in any pain, ever. THANK YOU! read more

My husband and I went to her about a year ago and the staff was very friendly. We met with the dentist and she was great until she told me I had 4 cavity's and my husband had 3. at that moment we didn't have the money so we told them we'd have to come back. Something didn't seem right so I told my husband we need to find a different dentist we finally found one a year later and went to them (gentle dental in Pleasanton) and he did full xrays and cleaned our teeth beautifully and told us we have absolutely NO cavity's! Do NOT go to her she just wants your money! read more

Friendly staff and efficient. Instead of going straight to having surgery Dr. Buchanan gave me a natural solution to my receding gums and hopefully it works. I like that approach better because it makes me feel like she really cares about my health and isn't just looking for a fast buck. read more

I have been coming to Dr Buchanan for 15 years and I would Never go to another dentist. I have almost full dentures and I have had So Many complements on my teeth many people don't even know they aren't my real teeth. She takes pride in her work and it shows. I can honestly say she is there to make her client's happy! Can't say enough good thinks. Go there you Won't be sorry. Love you Dr Buchanan read more

Dr. Buchanan always explains every procedure in detail and makes sure that she provides the most perfect outcome. She makes me and my family feel comfortable and her staff is welcoming and proficient. I highly recommend Dr. Buchanan at Livermore Dentists. read more

I'm an Englishman raised on English dentistry in the 60's and 70's ! I was loath to go to the dentists after my childhood experiences but started going to Dr Buchanan about 15 years ago. This will sound crazy but I actually look forward to going now. Dr Buchanan and her staff are great at their jobs but also they make me feel like family. We have fun, they turn up the disco music for me and turn on the nitrous :) Seriously though , my wife Elaine had major cosmetic dentistry done by Dr B in 2005 and it turned out great. I am currently doing the same cosmetic work for a California smile in my old age. Dr B is the best- she must never retire ! Thank you foothill dental staff, Keith read more

I've been a patient of Dr. Buchanans' for a number of years. After I relocated to the area I tried different providers, but they were either unprofessional or they wanted to sell me something I didn't want or felt that I needed at the time. You have to try a few, sometimes, to find the right one for you. Thats when I met Dr. Buchanan. Routine checkups are never a problem. The staff has always been upbeat and helpful. Actually, a pleasure to do business with! In recent years I have been going through somewhat of a dental metamorphosis under the direction of Dr. Buchanan which was my choice. Correcting outdated dental work from the past, getting implants, and straightening my overbite. Heck, I'm 63 years old. Most folks my age probably wouldn't bother. But I am so very happy with the results. I actually smile more! Dr. Buchanan is very thorough and very detailed in her work. She isn't happy unless its' right. That's experience. If you are looking for a Livermore dental provider, I highly recommend Dr. Roxanne Buchanan. read more

I had not been to the dentist in over 10 years, so when i was shopping for dentists the "We cater to cowards" really jumped out at me so i tried them and now i officially have a dentist again. Its always a pleasant experience, the staff is friendly and makes sure I'm always at ease, and I especially enjoy the fact she'll discuss a procedure with you so you can be informed about your own teeth and know what's going on. read more

Dr. Buchanan and her staff are amazing. I appreciate the detailed approach that they take to explaining my dental care. In my case she has prescribed the least invasive options for me. The dental assistants are amazingly thorough. I always feel as if I get my money and time's worth. Finally, the receptionist/scheduler is also friendly and helpful. She actually offered to let me use her car to get coffee. I think they are great. read more

after relocating to livermore in late 2011, i needed to find a dentist. i've had a serious dental phobia since i was six years old. from my initial phone call to the office & i was reassured that i would be treated with great care & consideration of my phobia. after my first appointment, i was absoloutely positive dr. buchanan was exactly the right choice for me. i feel so blessed to have found the perfect dentist; dr. roxanna buchanan. she put me at ease & feeling confident in her care. she and her entire staff are a perfect balance of personal and professional. i reccomend her to anyone seeking the very best of dental care. jude n. read more

More interested in selling you her all natural products she "makes herself" instead of dental related issues, and I didn't feel her explanation of my dental needs was understandable read more

Dr Buchanan and her staff are very pleasant and efficient. I have been taken in on-time for every appointment in the past 10 years. I recently chipped a few teeth. I am very happy to say, Dr Buchanan did beautiful work and gave me my smile back. read more

Lovely crowd, great care! I feel I get good amount of information and education at Dr. Buchanan's office regarding the dental processes and my dental issues. I recommend her. read more

My brother, who said Dr. Buchanan was "the best" recommended her to my daughter when she needed a dentist and after my dentist retired and I needed a dentist is when I decided to give her a try. What a great dentist and a great person, she really wants to take care of you and wants your teeth to look and feel there best. She spent a lot of time going over my x-rays and showing me what I needed to take care of now and in the future, it turns out these are the same things my previous dentist had talked to me about before he retired. That was good to know and I felt like I could trust what Dr. Buchanan was telling me. Since my last three visits, I've had a 30yr old crown replaced and finally got rid of the old metal fillings. Everyone in that office is very nice and doe's a great job. They say that they cater to cowards and I'm one of them but I can tell you that there was No pain, from the person who cleaned my teeth to having my filling replaced......I recommend Dr. Buchanan and am happy to have her as my Dentist. read more

I've been going to Dr. Buchanan for several years and have never been disappointed with the outcome. She is meticulous and her attention to detail is amazing. She is very thorough in explaining exactly what she's doing and why the procedure is needed. Her staff is friendly, very helpful and assures a positive experience for the patient. Her dental assistants are knowledgeable, gentle and friendly. The office is beautiful, conveniently located and exceptionally clean. The front desk assistant is wonderful to work with...... she contacts my insurance company and gives me a detailed plan of the work to be done and accompany costs, so I know exactly what to expect. We moved out of the Bay Area a couple of years ago, but I make the trip back to Livermore whenever needed to ensure continuing services by Dr. Buchanan and her staff. I whole-heartedly recommend Dr. Buchanan to anyone seeking excellent dental services. read more