I shop this Footlocker frequently. It's my preferred location for shoes due to the selection they usually have. I just left this location and couldn't believe the experience I have just encountered.
While back to school shopping for my brother, we were looking at some shirts on one of the tables and looking to see if the size would fit him because he is so tall so a lot of shirts are usually way too short on him. We can't just grab a size and go. We looked at TWO SHIRTS. I then folded them back to the best of my ability and put them back. One of the employees came over and literally yelled at us for touching the shirts. He said somewhere along the lines of "What are you doing with these shirts. Be careful. Y'all just not giving a fuck. Damn." Then grabbed the shirts that we touched and balled them up and walked away and threw them on a table in the back of the store. My husband and I couldn't believe what was going down with the words coming out of his mouth. He had zero customer service. Good luck getting a job outside of Mayfair because that attitude anywhere else is going to get you nowhere. He's lucky I didn't go Karen on him and flip the whole damn table over because let me tell you, that thought crossed my mind. read more