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    Back in business 6/16/20
    Michael L.

    This year (2020) has been hard on everyone. For months people couldn't get a haircut, dine-in at a restaurant, and go to the gym. The last part I mentioned, not going to the gym created a problem I wasn't used to. When I went to the gym, my shoes didn't wear out on the treadmills etc. So for the last three months of running around Lake Merritt on concrete, all my shoes were destroyed. My Achilles and heel hurt so bad, my best friend was Aleve. They were as smooth as bowling shoes on the bottom. Which is why I'm happy to say that Foot Locker has finally reopened this week! While 85% of the stores are still closed, Foot Locker is one of the few that was able to reopen on Monday with an ample amount of employees that provide great customer service. On top of that, there were shoes up to 66% off the regular price. So I dumped the shoes I was wearing on the spot and purchased a pair of VaporMax Flyknit and Epic Reacts, both for running. For great deals and good customer service, now is a good time to go.

    Olive R.

    Great service here, even though it was quite busy. Thank you Alex for your patience! I needed size 3Y (youth) and I was waiting for a friend to respond through text...took forever. Alex was cool, calm and collective for 20+ minutes. Got the outdoor shoes I wanted and even though the line was long for checkout, it went by pretty quickly. Everyone greeted me and was quick to check sizes for me.

    Carlos A.

    Foot locker is like a bad relationship. You know it's bad, but you keep going back because there is *something* there that keeps you going back for more. I remember lining up at Foot Lockers back in the day to get Jordans. Those were the days. What inner city kid hasn't grown up on Foot Loccker shoes after they moved up from payless shoes? Ok, maybe that's just me. Seriously though, they have a great selection. It's no custom shoe shop, but you'll get all the major players (Nike, Adidas, reebok etc). They have a decent selection of basketball and football jerseys. Also, a great hat selection. I would not recommend this place for soccer gear. Don't come here thinking the employees are experts. They are most likely under-paid high school students who couldn't care less about your shoe needs.

    I ordered some Ugg's about a day ago on the foot locker website and was super excited to see that they were getting delivered the next day. I noticed that the Ugg's were being shipped from this location. To my surprise when I opened the box I had received mixed matched pairs of shoes. Not only is this extremely disappointing but it comes to show how much care these employees put into your order. I understand that it's the holiday season and it gets busy but actually opening the box to make sure the shoes match takes 2 seconds. Super disappointing, now I have to go out of my way to go to the post office return this sad mistake and wait an extra 5-6 business days for my new pair. I would be more understanding if the pair was different but 2 completely different shoes?? Make it make sense!

    Warriors gear! #godubs

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    1 year ago

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    7 years ago

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    2 years ago

    Great service, selection and lots of sales! Got 3 pairs of shoes for $225. Would def return.

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    7 years ago

    Alex was (is) DOPE! Super helpful, and down to earth. He knows his shoe style. And history as well. Thank you Alex!!

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    6 years ago

    Walked in and saw terrry Tran threatening a customer and trying to start a fight. Asked for his name from another employee and left.

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    Page 1 of 2

    Foot Locker Reviews in Other Languages

    Ask the Community - Foot Locker

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    Rei - Love this hydroflask color!

    Rei

    3.7(565 reviews)
    0.8 miMission Bay
    $$

    Love REI, have been going to them for a long time since I was young. Recently got hiking boots and…read moreother equipment here for a 6-day backpacking trip doing AV4 in the Dolomites; really enjoyed the service here! I spent multiple hours trying new boots on and the staff was patient with me, giving helpful advice for which one to potentially select. All of the staff I've encountered here have been very knowledgeable and are all experienced hikers/climbers from what I can tell. When it gets more crowded in the store it can sometimes be a bit hard to flag down a member, but once you're able to see them they are usually pretty helpful. The store also has a wide variety of equipment, and I feel fortunate that I live near one that's not far away. If you're looking for camping/hiking supplies, then this is the place to be as they usually have anything you might be looking for. Great store and brand, also love the return policy!

    The service by Harsh in the shoe department was outstanding! He did try to sell me on two hiking…read moreshoes that were staff picks that I tried on but didn't get. He was super patient with me as I tried on about 5 different pairs of shoes until I found a pair of Keen's. Parking lot in back of store. Be careful of locking your scooter/bike outside. I was leaving the store and a guy was using electric saw to take a scooter. Security guard just came out and said bro what are you doing?! He rode off into the streets with that scooter.

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    Rei - Helmets

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    Rei - Carpark behind REI 9/22/24

    Carpark behind REI 9/22/24

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    Nike San Francisco

    Nike San Francisco

    3.0(280 reviews)
    0.3 miUnion Square, Financial District
    $$$

    This was the OG Nike town store. It's mainly a tourist trap Nike store. They have a decent regular…read morecollection but you won't find any hot shoes from release day drops. You'll probably find better shoes down the block at Shoe Palace lol. The service here is hit or miss. Sometimes there are a lot of workers to help but most of the time it's hard to find someone to help you. The best thing is the customization area where you can make a custom hoodie or shirt. Too bad it only says "San Francisco" for their designs. It should have other Bay Area cities but I get it... it's made for tourist. I won't be coming back here anymore.

    Unfortunately, this was a very disappointing experience. The store had very limited inventory, and…read morethey do not accept returns or exchanges--even within 60 days. We were told by Alex that only Nike online handles returns during that timeframe. I'm attaching a picture of our barcode because we initiated the return online already and he refused to scan the barcode and said we had to return it online. Although clearly it says on the barcode return to store. We've spent thousands at Nike this year, and when we needed an exchange within 45 days due to defective seams, we were directed to handle it online instead. This was during the holidays, which made it especially inconvenient. Customer service was lacking (Alex), and the issue was not handled with care or flexibility. They didn't even try to help.

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    Nike San Francisco
    Nike San Francisco
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    Columbia Sportswear Company Employee Store - 03.22.2025

    Columbia Sportswear Company Employee Store

    4.1(184 reviews)
    9.2 mi
    $$

    Invitation only, we have not been here in a while. See…read morepicture for "Year Round Access" for exceptions. Quality/Quantity - Good, I like 2 of their 4 brands here. My favorite brand is Mountain Hardware. Bought two heavy duty ski jackets, one in blue and one in black. I plan to return one after I try it on at home with my other outfits... Because this is an employee store, do not expect to find the latest and greatest. But they are improving with their inventory selection IMO. Fairly consistent business while we were here both days. But then again, we also get to travel on off peak days and times. I would NOT want to come here on weekends. Atmosphere - Must go through security to enter the parking lot. Plenty of parking. Must check in with security to enter the store to shop. Open 7 days a week from 10am or 11am to 8pm. See my picture or Yelp. Very dog friendly; see picture. There were at least 3 customers here today with dogs?!?! Service - These two visits were good. Price - Ski jackets were $350 ish... but with the 40% off and an additional 10% off, I got them for $225 each! Good deal. Owner Comment - Congrats on your success since 1938; thank you for inviting others to join your employee store. I appreciate the additional discounts.

    Once a year they have an open (to the public) store event for ten days! Prices are 40-50% off taken…read moreat the register. Plus with a golden ticket you get an additional 10% off. GPS instructions were accurate. The security guard was very nice. She told us in the future it'll go faster if you have some kind of flyer pulled up on your phone. Parking is in the large empty lot to the left. The store is on the right. Decent selection. Some items were out or low stock in the smaller sizes (Columbia men's jackets) for some styles. Tbh you can find these prices online during the holiday sale it's also 50% off. But the nice thing about a store is trying the coats on and seeing the quality/feeling the material. I felt like the women's section had more items than the men's section. They even have some dog stuff like harnesses and collars in the front on the way to check out. For about $300 after taxes I got two Columbia puffer style jackets with Omni heat interior lining, a Columbia fleece jacket, and a four pack of socks. Full price/retail before taxes it would have been about $470. So it's a pretty good deal! Great for Christmas presents and if you plan on traveling somewhere cold. And it's high quality items that will last for many years!

    Photos
    Columbia Sportswear Company Employee Store - 03.23.2025

    03.23.2025

    Columbia Sportswear Company Employee Store
    Columbia Sportswear Company Employee Store

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    Go Figure - Rack 2

    Go Figure

    4.5(28 reviews)
    2.3 miInner Richmond
    $$$
    Available by appointment
    Boutique

    I cannot recommend Carolyn and Go Figure highly enough. When I called to make an appointment to…read moreshop, Carolyn invited me to peruse their website and let her know which pieces I was interested in trying. I did this, and when I arrived all the clothes that had caught my eye were ready and waiting for me to try them on. Trying clothes on at Go Figure was the first time in thirty (yes, 30) years I actually felt comfortable, relaxed, and hopeful while trying on clothes. I was delighted with every aspect of the experience, and went home with more clothes than I had ever purchased in one shopping trip in my life. In addition to being thrilled to actually find clothes that fit me, were comfortable, and I thought looked lovely on me, I was overjoyed to be purchasing used clothing. I prefer to purchase nearly everything second-hand, both for environmental and economical purposes. THANK YOU, Carolyn (and please pass on my thanks to your colleague, whose name I am sadly not recalling at the moment), for the most positive, supportive, encouraging, and productive clothes shopping experience I have had in over three decades. I will definitely be back!

    My mom found Go Figure on Yelp. She wanted to go shopping while we were in the City but she wanted…read moresomething unique for women of size. It is a great environment for women who don't like to shop at department stores because it's hard to find their size or they feel uncomfortable trying things on. She has four rooms with multiple racks of beautiful clothes in sizes L to 3X and 16 to 24. They are high end brands that she has found at resale shops throughout California. She has brands ranging from Citron, Uru, Dressori, Cocoon House, just to name a few. If you are looking for a one of a kind shopping experience with your very own personal shopper, this is the place to go!

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    And 2 more

    Foot Locker - shoes - Updated May 2026

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