Not bad at all. I came here on Black Friday....pretty much asking to be a glutton for punishment…read more lol. As you can probably guess, it was a madhouse and very crowded! But, surprisingly the store was fully stocked, well organized and full of great stuff. I bought two pair of shoes, a couple of running shorts, gym gear and a hat for less than $120 bucks! Talk about a deal...Anyone who knows about a Nike store, you can pay that price for just one pair of shoes or hoodie alone!! LOL! The floor plan is open which is great for accommodating large crowds, and this place tends to get crowded for sure but, what I've noticed is that the lines at check out move fast and they tend to have a good rotation of inventory. There were a couple of items on the floor where I needed a different size and one of the staff members were able to check their stock and pull the size I needed from the inventory room. I really appreciated that as to he could've been lazy, and not even bother to put forth the effort, giving that the store was so crowded. In all, easy to shop because of the set up and attentive staff. Also, great prices and return policy. The store is large, clean with lots of rotating stock and items for a factory outlet store. Will definitely come back. * YELP ELITE TIP: Get the Nike app and sign-up/become a Nike Insider Member for 15% percent off your first purchase, monthly exclusive deals, sale offers and a 20% off special discount for your Birthday! Can't beat that. And, the best part of it all....is it's $FREE.99! :)

I used to really enjoy this store but it seems, at least as of March 2025, they have eliminated…read moretheir plus size offerings. Nike isn't known to be the most size inclusive but there were at least a few racks dedicated to sizes 1x - 3x. On my most recent visit, even XLs were few and far between. Yikesssssss.

Fantastic location, selection, and customer service…read more Great assistance by Erika !! She was personable, efficient, and professional. I visited to exchange my online order (CoCo Delray... FIRE), and buy updated apparel. They have great in store prices, updated styles, and sizes. I look forward to many more visits to this NB Factory.

Masks must be worn. There's a limit to how many people can enter the store at one time…read more The store is small. There didn't seem to be any social distancing enforced among the shoppers. There were people basically next to each other in certain areas of the store. They have shoes and apparel to purchase. There's usually a promotion going on.

I put in a gift card to use from a previous order and dispute. The gift card was not accepted on…read moretheir website, and was not included. I was forced to pay full cost for it, and just wanted to have it updated to reflect the deduction off the credit card. I contacted the company within 5 minutes of the order being placed to give them more than enough time to update the order or modify. The business has an automated system that continually tells me it can do nothing. Now, in order to get anything back, I need to pay to send the sweatshirt back, and reorder it, and PAY again to have it resent to me. This is an egregious waste of resources, time, and money. The business refuses to adjust the value and close out the gift card in attempt to money grab for higher sales. DO NOT ORDER FROM HERE

Always liked Champion apparel when I was a kid. Problem is that they don't try to keep up with the…read moretrends. Still some nice stuff in here. I think the outlet label is misleading since you only get outlet prices on super sales and clearances.

Shopping at this location was blissfully a wonderful experience…read more I discovered so many beautiful,and sexy outfits for my Carnival Cruise to Southern Caribbean. I also purchased early Christmas presents for my grandchildren. The customer service I received from the following sales associates was awesome: Joy F, Ebony, and Jeremiah. Under the direction of the manager Isaiah created a more smooth check-out and every item I needed and wanted was found on the floor or in the back inventory. The sales were to die for and I will never shop at a corporate store again. My Go To Store in Under Armour at Arundel Mills. Thank you everyone that helped me in making my experience a happy one!

Came here to look for a men's warmup suit. They had a nice sale going on: 50% off the lowest price…read moreand clearance items an additional 60% off. The store was clean and well laid out. The staff were very pleasant and the service good. The selection of items was great as well. I found the perfect warmup suit for him! All in all, a great place to purchase athletic items for the family, especially when they have a sale like this.

Great Store, Awesome Selection of Hats! Owner Is Very Jovial and Professional ( Mr Raven )read more

I came to the mall specifically to visit Lids and was immediately greeted by Shay when I walked in…read more She was very friendly and approachable. I found the hat I wanted and ended up purchasing two additional hats as well. Shay let me know that my membership had expired and clearly explained how to renew it, including the discounts I could use that day and after a few days. Overall, I received great customer service and had a very positive experience.

I have been to this store many times. Every single time without fail they have been friendly , and…read moreknowledgeable with any question I have. From the greeting to the goodbye this is by far one of the most pleasant store to shop at. I was there today by the way and while I forgot her name she was so so nice!!

Great selection and very good prices. And what I like most about this store is, there are plenty of…read moreemployees but they're not constantly pinging on you.

Visited the Glen Burnie store yesterday and was happily helped by AJ in shoes during my visit. I…read morewanted to try a variety of athletic shoes on and AJ was very knowledgeable and helpful. He knew about the different styles, how they fit, and also what the new improved and popular products were. I will be back to visit again and I hope AJ is still there!

You know, I have to really be unhappy to leave a negative review. I've been a loyal Dick's Sporting…read moreGoods customer for 20 years. I have never had such horrible customer service. I tried to return a brand new pair of shorts with tags that were a gift. All I wanted to do was exchange them for another color because the color I received was light and completely see-through. The gentleman at the counter refused to consider anything I said because I did not have a gift receipt, and he was only willing to give me a third of the value of the shorts. I really like the shorts and would like to keep them. I just am not interested in flashing everyone in the process. I just wanted a different color. Such a shame as I always was so happy with this store's curbside pick up. It's been the best. Unfortunately I will not be back. So disappointed. : (

First of all, when you walk in the employees treat you like you are a person. They are incredibly…read morehelpful and knowledgeable about what they sell. I walk a lot, and my Chucks are not the best walking shoes when I end up walking 8-12 miles a day. I liked the look of their On Cloud shoes and they gave me very personal reviews. Apparently, their employees wear them to help them deal with the concrete floors they walk on all day. Not only did they help me find a good brand of shoes, they made sure I picked the right shoe in that brand for my workout style. I feel the need to point out the customer service at this place is second to none. I visited more than 15 shoe stores yesterday and was largely ignored and found most shoe store employees do not know anything but the price they mark on their shoes. That's not the case here. Tova, their bike guru, was willing me find everything I needed. She was patient, answered all my questions and totally won me over. Brand loyalty begins with this exceptional customer service. If you guys need experts with shoes (or bikes), stop by this store. You'll quickly see why this store is deserving of all these accolades.

We enjoy shopping here. We ski both east coast and Utah/California as well. We like to buy good…read moregear. This store is definitely a good resource here in the metro area. Check it out. Worth taking a look!

Been a runner for over half a century and a roadrunner VIP for years. I've only bought stuff on…read moreline from this firm as I never lived near one. Now there are two near me and I had to check it out. First as a VIP member I had to return a pair of shoes within 90 days of purchase. This was my first time after many purchases and it was no hassle at all!!! I expected some hassle but the staff was knowledgeable and very helpful. I like the store ... clean and great layout. A chance to feel clothes I've heard so much about ... I wear orthotic as a preventative to injury and they have a new custom made quickie orthotic that is price competitive to my off the shelf (dr schols at cvs) inserts. Gonna check it out. Glad to have such a good store with knowledgeable staff near by.

9.27.24 I am on the…read morefence about how I feel about this location. I have been a customer for many years. The staff are super friendly and helpful, however, they are understaffed. At my last visit in August, I waited a while before an associate assisted me with a scan to do an assessment of which type of shoes I should purchase, stability or neutral. I requested that the scan be emailed to me, but it never was. Over the last week or two, I tried calling to request it. I tried calling closer to closing thinking it would be lighter for them to assist me. The line went unanswered after many rings. This week, I decided to call at 10 a.m. this past Monday when they open. Cerise answered and put me on hold for 12 minutes. I hung up and called again. She said it was busy and got my info and said she would return my call in 15 minutes. 15 minutes came and went. It's now Friday and still no call. I even left a voicemail later this week. The automated system said calls are returned in 24 hours. Apparently that is false. I decided to go into the store at opening and finally got what I needed. Shawn, the manager, was friendly and helpful. Two recommendations I have is that they need to hire more staff and do a better job of answering the phone and returning calls. I gave them three stars because the service when I am in the store is exceptional.

Very helpful staff. Associate found the jersey that I wanted in a different size at another store…read more It's on its way to me via mail. Friendly associates

The store is cool and the merchandise is nice. The prices are very high but what gets me in a very…read morebad mood is that when I am shopping at a mall and spend money in Rally House, I get charged for a paper bag. Not a plastic bag but a paper bag............ridiculous! I will not be buying anything at this location going forward. Rally House should pick up the bag!!!!