I've been shopping at DSW for years, and overall it's still a solid place to find quality shoes…read morewith a wide selection. On my latest visit, I found exactly what I needed without too much hassle, which is always a win. That said, it feels like the discounts and deals that DSW was once known for have scaled back a bit. It used to be easier to find deeper markdowns or snag something under $50, but now you have to dig a little harder--and even then, the deals aren't quite what they used to be. The clearance section felt more picked over than usual, and the pricing structure can be a little confusing at times. Still, the store was clean, organized, and the staff was helpful. If you know what you're looking for and keep an eye out for rewards or promotions, you can still score a good deal--it just takes a bit more effort than it used to.

To preface, this review is not towards the Plainville store, as they have great customer service…read moreand friendly staff! However, I tried using a sale discount online about a month ago, but it excluded ASICS. I find it odd a shoe store would exclude a brand, but that's ok. ASICS are the most comfortable to me considering I have a heel spur, and one foot that had surgery. Just to offer my opinion to consider including ASICS, I sent a message to their customer service via email. The following day, I received a nice response from Yelena, acknowledging my inquiry and to please send them the pair I was interested in, along with my size and they would be happy to honor the sale. A few days later I replied along with a screenshot and the size. I reached out twice over the next couple of weeks and never received a response. I then sent a regular letter via mail requesting feedback. Zero response. I wasn't looking for exceptions to begin with, but why offer if you aren't going to back it up? I'm not sure how you simply ignore a customer, but that appears to have taken place here.

Earlier today I brought my elderly friend in for shoes. She is extremely overweight and had…read moreAlzheimer's and limited mobility. We were helped by Jason the salesman. He went above and beyond to take care of her. He saw she had difficulty getting out of the chair and got her a cushion to make it easier for her to get up. He suggested shoes, got her peds since she doesn't wear socks, put them on her scary feet. He went above and beyond to help her. Although she didn't find any shoes I wouldn't hesitate to go back there again if Jason was there to help. Footprints is lucky to have an employee like him! I wish I could give more than 5 stars!

I haven't visited this store in a number of years but saw it across the street while having…read morebreakfast at the diner and decided to stop in. It was completely empty on a Sunday morning. It's kind of off the beaten path so I hope they get more traffic. It's a cute store and they have a nice selection of shoes for kids. I found a nice pair of new balance sneakers for my daughter as well as socks, a winter hat and gloves. My mom wanted to check out their Clarks selection. I didn't look around too much but would recommend checking them out if on the turnpike. Service was friendly and prices for the items I looked at were reasonable.

This is a nice location,very big and clean.The cashiers got friendlier and are more available in…read morethe last couple of months. I wish they had a self checkout option in store to speed up the process.

They have a nice selection of low to medium middle grade dress shoes (Payless shoe store would be…read moreconsidered low grade; Magnani and Allen Edmonds, would be considered high middle grade; J. LaRocha, Graziano & Girling would be considered Middle to Upper High grade). They have great prices! The staff were very helpful and somewhat knowledgable in men's shoes. There was a limited supply of shoe polishes and utensils. They sell cedar shoe trees. Come here if you're not fully into shoes, yet you still want to have something to wear that looks nice and is affordable.

Been trying to get shoes that fit. Without hurting…read moreFibromyalgia, PSA, inflammation Personalized service! First time in years to get the right shoe!

Great place, great people. Great service. Most sneakers in stock. Make appointment.read more

My husband recently purchased a great pair of size 36 Boston Birkenstocks clogs for my birthday as…read morea surprise. He didn't realize that I wear a 35 instead of a 36, so we needed to return the m. Other than the size, I love the shoes. The reason for my 1 star, is because of Famous Footwear. They charged $7.95 to return the shoes. So my birthday present was paying Famous Footwear for an innocent mistake. I understand this isa discount shoe store, but they should cover the cost of returns. We won't use Famous Footwear again.

I've been here twice and was shocked! There was 2 people at the registers and 10 people in line…read more Customer service was a disaster the lady who was helping me was very rude and didn't make any eye contact. There were shoes everywhere and shoes were very low quality! Are you kidding me??? Disgraceful and tacky! I will not be back!

The TJ Maxx in Farmington is one of the best in the area. It is very well stocked in every…read moredepartment, it is organized and clean. I wish Burlington next door would learn a few tips from them on how to keep a store clean and organized. They have clothing items for men, women and kids. Although the women's clothing section is lacking a bit. There are items for pets, toys and shoes. As well as a nice variety of items for the home. They even have some bicycles for sale. The store isn't big, but there's plenty of great merchandise. Parking is easy, since it's at a shopping center. The line to check out is typically quick. I'll usually walk away with a great bargain.

I actually like this location a lot and seem to have good luck finding things here. However, some…read moreof the employees need some work. This happened not long ago, that the woman working in the jewelry and accessory dept. was absolutely hacking so loudly it was startling. She coughed for a really long time and was not covering her mouth. I immediately left that area and just went to check out. I very quietly told the woman ringing me up that the coughing employee sounds really sick. The woman started almost berating me in a loud tone, that the employee has asthma and she would never come in to work sick. Ok, but how would anyone know that she's not sick and actually has asthma? Also, she's still spreading germs by coughing without covering her mouth. The cashier kept going on and on aggressively that I just walked out. I appreciate people sticking up for their team members, but this is a completely different circumstance.

I visited Mickey in a search for a baseball cap and discovered there was a wide variety, but none…read morewith the Boston Red Sox or UCONN logo that I desired. Rest assured Mr. Flynn I did not depart empty handed after discovering a pretty nice selection of T-shirts by Comfort Colors. These were offered at a lower price than those previously purchased on Amazon.

North face, Columbia, shoes, all of your major clothing brands and footwear…read more Seasonal sales and competitive pricing HOWEVER, their 14 day return policy should be extended.

This Clarks is at the Westfarms mall. It's very clean and has a good selection. Service is fast and…read morehelpful. There is a lot of parking at this mall.

First there is free parking in Andersonville which makes it easier to shop. Second, there are…read moreenough sales persons who are happy to help you. Third, the selection is huge for women, men and kids. We happened upon a sale last weekend and the prices we found enticed us to stock up. Check out this family run local gem.

Coco Lily is a beautiful independently owned boutique in Avon…read more Here you can find unique decor for your home, clothing items for men and women as well as baby. The layout of the store is nicely spread out, and there is plenty of natural light coming through. Two very popular high end items I've noticed in the store are the Golden Goose sneakers and The Barefoot Dreams blankets. Both of these can be found at popular retailers, if you're in the market why not check out a small business like Coco Lily! There's also some beautiful summer dresses formal or casual for women. They have a whole section of entertaining gifts, for a host or your self. I was truly impressed by Coco Lily, they will even wrap your gift for you.

I just went into Coco Lily on Friday for a wonderful two day sale and purchased a lovely, stylish…read moreSave the Duck trench coat for only $50. Coco Lily carries premium, sophisticated investment clothes that are normally expensive but always worth it based on long term value. However, their sales are especially great. Overall, it is a charming boutique with approachable and knowledgeable staff that truly enjoy helping their customers!