I base this review on many years of experience shopping at Food lion. The only reason i still go there is because some items are priced lower than a Harris Teeter store nearby, but you pay for it through the unpleasantness and consistent rudeness of their cashiers. I gave feedback about it, not at the store, mind you since the manager is part of the problem, but online and Food lion just ignored my feedbacks. They don't care. Same lousy manager, same rude cashiers, for years. I don't know, but when i give my hard earned money to buy grocery, I only ask for the minimum courtesy, like a "Hello" and "Good bye". What you get at Food Lion, consistently, is a zombie look, no greeting whatsoever and you get treated more or less spitefully. The opposite of customer appreciation. Again this is a regularly met behavior over several years from about 60% of their cashiers. With such a large proportion of their employees treating customers like dirt, it tells something about their employees training. Maybe this is Food Lion's standard, If an item is priced wrong and you bring it up, you receive an irritated look followed by a long blank stare, don't expect any of them to be sorry for it, they- never - apologize for it.
It's amazing how sometimes in the same drive out i shop at Harris teeter and am treated with normal friendly greetings, then go pick a few things at Food Lion and they treat you like dirt. It takes trash to treat people like this consistently. Now i avoid the store more and more. Nobody should be treated like this. read more
