Wish I could give zero stars...
In this current climate of monster national grocery stores popping up everywhere, you would think it would call for more stores to adopt to creating a positive customer service experience that is second to none. Not here! I have complained to the store manager on four different occasions about team members that either had major attitude issues or just didn't care about provideing good customer service. The deli guy had not only a rotten atitude but could not answer any questions about the products and would slam the meat or cheese down on the counter like he got bit by a snake.
Food Lion corporate, I have a idea, make all your employees read the book "How to win friends and influence people", your employees "not all but a good handful lack basic positive customer service interaction. Bottom line, make me feel special and I will always come back. Guess what? I am not coming back. read more