Horrible service! They charged us $60 and did not fix the car or give us any kind of solution. The car was overheating and they held on to the car for almost a week then called us and told us there was no solution or even steps to a solution. I have three kids and we only have two cars. It was already hard enough to go a week without our second car but then to have them tell us they can't fix the problem and give us no steps to a solution is ridiculous. Sad part is there were two problems it could have been and one that was the most common. He could have offered to fix the most common and we would have paid for it. But instead I paid $60 and now I have a car that is still overheating. They gave us no discount, apology or anything. Their loss. We are loyal customers and we will continue to go back to a businesas long as the service is good. We also paid for a transmission repair for a total of $600. Will not be going back. UPDATE- Gets even better. Took it to a trusted family mechanic who is across town. Appears the problem was related to a repair Folsom Autotech did for us last year. They replaced the fan and didn't tie a connector down properly which caused it to melt and this was what was causing the overheating problem. So not only did they charge us to not fix our problem. They are the ones that caused it by doing poor work! Please avoid them! And Mark I did not post this review to the wrong shop. It's under my husband's name. Positive this is the right place. I can even post the bill if you would like. And if you don't have record of a overheating problem you could not fix maybe your mechanics should be communicating to you better. read more

Folsom Autotech - Invoice - Auto Repair Near Me - Folsom, California

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I had such a wonderful experience with Folsom Autotech! They are so knowledgeable, honest and efficient! I originally took my car to Folsom Lake Toyota and they found over $5,000 worth of issues with my car. I then took it to Folsom Autotech and they saved me so much money and they were so honest and upfront! They also gave me the rundown on what was truly wrong with my car and what needed to be fixed right away while saving me so much money! They are also so nice and have great customer service. I am so thankful for this business and I will continue to support them and take my car here for all repairs. I highly recommend Folsom Autotech! Thank you! read more

Being back in Folsom for the holidays, the old car gave out. I was using it for work here so took it to the dudes at nearby Folsom Autotech. They were busy and couldn't fit me in but then someone canceled. They saw my car and said it needed a new drive train or drive shaft something like that. Unfortunately that damn thing goes for like a grand. I decided to do it and let them have it. They had to wait for the part which took a few days because of the holidays. They did let me bother them one time 5 minutes before closing so I could grab some junk outta my car. Once the part arrived Friday afternoon they tossed it in and had it back to me before closing time. They even honored a coupon I somehow lost. Overall I was pleased. Maybe I could've took it somewhere else and got it cheaper. Maybe someone could've done it faster. But they guys did good by me and I appreciate the work. read more

EXCELLENT customer service. Ron kept me up to speed on everything they were doing for my vehicle. They truly went above and beyond to help me get my older SUV to pass smog. They will definitely be my go to shop for any work I need in the future as well. read more

Horrible customer service. We had an appointment at 11.30 but due to unforeseen circumstances we were 15 minutes late. So, I can understand a little bit of frustration. Upon arrival, we were asked to provide details for billing. During this process, as we were spelling out our name, they didn't get it right and the retort to us was "English is not your first language". I was shocked at this attitude towards a customer, verging on the line of being racist and insensitive. These words were followed by snide remarks to almost every question we had about our car. Needless to say, we took our car somewhere else. I will also make sure, our friends don't visit this shop either. No-one is doing anyone a favor in this scenario to take such a tone. These folks are a business and we were paying for the services. Forget customer service, a little decency would have been nice. read more

Folsom Autotech performed a smog check on one of our cars. They were easy to schedule with, on time, lower priced than others and easy to deal with. We would use them again in the future for any smog related needs. read more

This is a great place to take your car! they work so hard to make sure they know exactly what the problem is. The service is really friendly as well. Melanie and Jim are amazing as are the hardworking technician. read more

They are great. I had an issue with my Ford Edge and I took it to Folsom ford. They were going to charge me a extreme amount to fix it. I took it to Folsom Autotech and they saved me a fortune. It was done in hours and ready to pick up. Folsom Ford had to order the part and it was going days to have it done. I love Folsom Auto tech. They are friendly and do a great Job! read more

I take all my cars here. They are an honest shop with friendly people. Saved me a bunch compared to the dealer estimate. Thanks guys! read more

The best family autorepair business with friendly service and a shuttle service to help u get around when your cars being worked on read more

Folsom Autotech - Auto Repair Near Me - Folsom, California

My wife's car was acting funny with hesitation in first and second gears and my honey do attempt to fix it was exhausted. Not wanting to let my wife down I found Jim and his team the most honest mechanics in town for the last 30+ years. They found a misfire in cylinder 4 and fixed the problem same day! Highly recommended. read more

I have been wanting to write a review about this great Auto repair place for a long time but never took the time. It is one of the last old fashion honest places left. We have been very happy with their services and friendly staff!! I love that there are experienced long time employees there. read more

I like to go here because I trust these guys to work on my car. Only needed a smog check this time, but they were extremely fast and very fairly priced. Would recommend for smog or any other service read more

These guys took great care of me. My Honda was overheating and I had it towed to Folsom Autotech. They discovered that I had a cracked engine block. However, they also researched that this is a known problem and Honda will do a warranty repair for free. They got all the warranty paperwork for me, called the Honda Dealer to let them know I'm coming in for this big repair, and then gave me a ride to work. They then got my car running well enough that I could safely drive it 5 miles to the dealer. After all of this they actually apologized for having to charge me the $65 minimum service charge. Hey guys, you helped me get a new $5000 engine for free. I'm glad to pay $65 for that kind of service. I signed up for Yelp just to give these folks a good review. They deserve it. read more

Do not take your vehicle this place. I have taken my car here several times. Everything seemed okay the first couple times and I was pleased with their service. Just this past month I took my car in because I knew there was a crack in the radiator. I dropped my car off and received a call later that day. They informed me that my radiator had cracked as I had expected. They also told me that it had caused damage to my engine and that I would need to replace the head gasket and open up my engine to look for further damage. They told me the damages were estimated at a minimum of $2500. This didn't seem right to me. I took my car to another mechanic that a friend uses in Roseville. It turns out my radiator was cracked but there was no issue with the head gasket and my engine was just fine. All I needed was a new radiator. Folsom Autotech tried to take advantage of having a young girl bring her car in to get it fixed. If you're going to bring your car here make sure you know a little something about cars so that they don't rip you off! read more

I saved $$600 taking my business elsewhere and got higher end parts. These guys will fix your car but you will paying way too much.

He chargered more than 2x for just the starter. A new one is half the price of what he charged for a rebuilted one. So I will never go back to these guys. I got their name from this site, therefore I post this here. read more

I had my brake pads replaced here about a year ago. The price was less than the dealership and about the same as another quote I'd gotten from another independent garage. I have had no problems with the brakes since. When I dropped the car off they gave me a ride back to work, and when they were done a few hours later they picked me back up to come get the car. I was grateful for this service. read more

I have been using Folsom autotech for 20 years, I wouldn't go anywhere else. They are always straight forward with what is wrong and the repair estimate. Final cost is usually a bit under the quote read more

Excellent service! Very knowledgeable. Very comprehensive oil change process which included a checklist to make sure my car was safe. I had been taking my car to Big O for oil changes but they missed noticing things that should have been obvious to them. I'd rather pay a little more on oil changes with Folsom Autotech to make sure they are giving me advance notice on issues that will need attention. They made some repairs on my vehicle and were very fair on the labor costs. The technicians have decades of experience. Very nice people! George is an excellent mechanic! read more

So far have only talked to them on the phone. Very helpful and friendly. Sending a Honda there for pre-purchase inspection since I live 2 hours away. Sounds like one of the guys used to run the shop at a Honda dealership so he actually knows a lot about Hondas. We'll know soon what they find wrong or not wrong. Hope they are as thorough checking out the car as they are discussing it. read more

Impeccable service. Folsom Autotech goes ABOVE AND BEYOND what is expected of them to help out their customers. Today as I was having a meltdown after finding out the car I purchased yesterday was salvaged I called Folsom AutoTech from DMV needing two certificates to make my car legal to drive and not only did they do the service immediately, they also expedited the process and got me back to DMV in no time. THANK YOU Folsom Autotech for making my rough day a little easier! You guys ROCK! read more

We've taken all of our vehicles to Folsom Autotech for the last 24 years, and their family owned business has the only local mechanics we trust. We've gotten all kinds of bad advice, suggestions, and quotes from local dealers, tire shops, out of town mechanids, etc. over the years, and then taken our vehicles back to Folsom Autotech for real guidance that always turns out to be honest and trustworthy. What I like most about them is their flexibility and understanding around each vehicle's purpose. When our kids were small, they made sure we never broke down with little kids in the car. When our teenager's were driving old "beaters," they were really good about helping us keep them safe, without fixing every little problem. We were always comfortable having our daughter take vehicles in for repair because they are all gentlemen, took the time to explain everything to her in a way she could understand, and never tried to push her into a repair she wasn't comfortable with. When we've worked with local dealers, we've often had to take vehicles back multiple times because the problem was fixed, but something was missed when they re-assembled the vehicle. Every repair we've ever had done by Folsom Autotech has been complete, fixed the problem the first time, and hasn't needed any follow-up. They are a full service shop, doing everything from oil changes to major engine repairs, with the exception of tire sales. I think their prices are very reasonable, considering they cost less than the dealers (but who doesn't?), they guarantee all of their work, I've never had a vehicle under their care break down, and I've never had to return a vehicle for the same problem. If you want a professional, honest mechanic, and who doesn't, then these guys are the best we've ever worked with. read more

We were referred to Folsom Autotech by a friend and couldn't be more pleased. They were wonderful!! Jim helped me from the beginning, listened to the car, then graciously took me home because I didn't have a ride. Honest, reliable service at a reasonable price. Thank you Jim and Folsom Autotech! read more

Old story. Took my car here for a repair and was quoted a large sum for the repair. Took the car somewhere else and the quote and repair was far cheaper and far simpler. I don't trust these guys at all. read more

As I was driving from San Francisco to Salt Lake City, the emergency brake light keeps beeping when emergency brake is not engaged. It would annoyed me to drive all the way to Utah with that beeping noise, so I stopped by Folsom Autotech. The staff here are friendly and helpful. They tried to fix the problem, but they couldn't find the part anywhere in the Sacramento area, however, they did a temporary fix, which got me to Utah without anymore issues. Thanks Folsom Autotech. read more

Great service. Had me in and out in one day. I was expecting they would have to keep the car all weekend, but these guys are great! Fantastic service from some Air Force veterans! read more

Went there for a smog check and was out the door in less than thirty minutes. Price was reasonable. Service was good and quick. Nice people.

Dyan C Sometime ago I bought a car from an elderly woman who had been taking her car here for many years. I decided to follow suit and am very happy I did. The guys are very helpful and didn't make me feel stupid when I made ridiculous "car" noises. Thanks guys!! read more

Jim and his team are honest, reliable and capable. What you don't get it pretty waiting rooms, you get back in your wallet. This is a group who really love cars and engines (and fishing too). read more

I just had the experience of having Folsom Autotech do an engine swap for me in my classic muscle car. They performed the work quickly with a great attention to detail. I can't imagine how any other shop could have done this project any better. The car had a fresh show-quality paint job that was perfectly protected during the engine transplant. They operate a top quality full service automotive shop. I would not hesitate to allow them to perform service work on any automobile I own. Thank you Jim and George. You guys are the best! read more

I came in for an alignment after a recommendation from a tire dealer. They checked the car in 15 minutes and found no need for an alignment, but they still charged me $90 for an alignment that I never got. They said the alignment was for all 4 wheels. I had only one tire that was slightly off. When I was surprised that they were going to charge me the full amount for basically just checking the car, I was shocked. When I asked that they at least adjust the one tire, the manager said that would be $200 more dollars. ABSOLUTE RIP OFF! DO NOT USE THIS STORE! read more

I guess you can't give less that 1 star. The customer service at this place is the worst. They don't believe in taking care of the customer, just their bottom line. I am just moving in to the area. We have three cars. They will NOT be getting any of my business. Our cars are taken in for regular maintenance but not to this place. I recommend going some place else......RUN AWAY NOW... read more

Last year these guys Ripped me off. Be wary. I called to find out if they could do a 30K service on my subaru forester and was given an estimate in the mid $400s about the same price as the dealer but more conveniently located. So I brought the car in and the paperwork was $461 for the estimate. I received a call a couple hours later stating they needed special fluids and that would be $580 plus if I wanted to do the other recommended items it would be over a $1000. I had them stop work immediately and they still charged me $120 for changing the oil and air filter and supposedly inspecting the brakes and undercarriage. I took the car to the dealer and the car only needed the maintenance items done which they did at the original price minus the oil. read more

I have rented a uHaul truck from this place before with no problems, and the location was great for our needs, but today was a disappointment. Our reservation for the truck was for 1200, but as most people know, moving is stressful and unforeseen circumstances come up often during the process. We showed up at 1:00 and there were two men behind the desk, one on a computer doing what looked like bookkeeping or something, and the other asked what we could be helped with when we walked in (appropriate response to a customer walking into an establishment). When we said we were there to pick up a truck, the response was an immediate "your reservation was at noon, I'm on lunch, come back at 2". I could maybe understand giving the reservation up to someone else who wanted to rent the truck at 1:00, but there clearly weren't any takers and it wouldn't have taken very much time at all to get us going on our way with the truck. We aren't renting from this place ever again. If the employee had asked us to please come back at another time without the attitude and scorn, we would have. Customer service isn't a priority at this establishment. read more

I will never take it here again. They charge for doing inspection. And the prices are too steep. If you dont know about car stuff, they will cheat you. read more

Folsom Autotech does good honest work at a fair price. They understand budgetary constraints and help you to prioritize work that can be done vs. should be done. They are also generous donors to the community in Folsom. Highly recommend!! read more

They fixed AC condenser in my car with $200 less compared to the dealer estimate. The guy has owned business in Folsom since 1978. They are honest people. We always take our cars here for repair. read more

Slow, really slow. I brought my car in right when they opened, no one before me, they didn't start working on my car until 90 minutes later, did not mention how long it was going to take, they take an hour to fill out the paper work after they call you to say they are done. I only went in for a diagnostic check on my catalytic converter read more

These guys are great. There is a reason they have stayed in buisness for 27 years. They will always take the time to take you out to your car and show you why they recomend a repair. My entire family has been coming here for years. Thanks Bill for all the free rides in Folsom. read more