Great service! Professional!…read moreGreat people! Will recommend to my neighbors and friends Thank you!

Although they were polite, the installed glass is visibly unaligned and I requested they don't…read morecontinue to finish the install. I can't find another glass company that will reinstall the glass correctly, so at the moment I'm left with crooked, unsealed glass for my new shower. They also cracked a tile, so the glass had to be removed, the tile repaired, then glass reinstalled. Before the full install, they had a piece of glass that didn't fit and had to reorder. I was told this was the fault of the glass production company they use.

We had a screened-in patio added to the back of our home. JP exteriors provided excellent…read moreworkmanship, thorough and prompt communication and professional and polite work crews. We are 100% satisfied with the overall process as well as the final product.

I do not recommend JP Exteriors. They do not take responsibility for the damage they cause to your…read morehome. Before starting the project, we signed a contract where they clearly stated they would be responsible for any damages--but that turned out not to be true. During the installation, one of their subcontractors either damaged a sliding door we had them install, or said nothing about existing damage and installed it anyway. This left us with the stress and expense of replacing it ourselves. Additionally, while installing siding they damaged the drywall in multiple rooms inside my house and again refused to fix anything. This has been a very frustrating and costly experience. I highly do not recommend this company. If I could give -1 star, I would.

We contacted Austin Pro Siding as part of a comprehensive siding replacement project, as our…read morefiberboard siding was end-of-life and starting to really have problems that would have only gotten worse. Along the way, we also discovered that we needed to have the roof replaced, and so put that in the mix for a bid as well. We contacted six different companies, each of which brought a particular set of strengths and challenges. We chose Austin Pro based on a combination of factors: personalized attention to our project, comprehensive estimate and explanation of each line item, and ability to get the project done on a timeline that worked for us. We chose to have the house re-sided with Hardie Plank, painted with Sherwin-Williams paint, and re-shingled the roof with GAF shingles. It's easy to get overwhelmed by the process of basically re-doing the entire house, especially when insurance companies come into play. To that end, everyone at Austin Pro was first rate. Before we even settled on a contractor, Paul, our project manager, walked me through the intricacies of the process, and spent probably more time than he wanted explaining how things would go, and what options we had. The bid was competitive, and the line-by-line items on the original bid made it easy to see what was going to be done, and what materials were going to be used. He was patient and courteous and flexible, and was also able to speak to us in a way that didn't make things even more confusing. Kevin was the siding project lead, and though we never met in person, I felt comfortable that he had our best interests at heart as he got the crew on site, working fast and efficiently to remove and replace the siding. He even called in the middle of the siding job to tell us that we didn't need something we thought we would, saving us money that we could then use for add-ons we didn't originally budget for. The siding install and siding paint was done beyond our initial expectations, with nice touches like window framing and utility box framing that I didn't even know we needed but now look perfect. We had the back door repainted as well as our front balcony and pillars, and the end result is fantastic. It really was done to the point where it looks like a brand new house, and not one built in the early 1990s. Paul was back on site for the roofing job, and the roofers did a great job removing and replacing the shingles and skylight with new materials, on a roof that is exceptionally steep and challenging. They had the entire project done in only two days, and it looks fantastic. Finally, Garrett came by to do the final walk-through and punch list check-off, and was a real pleasure to interact with. He fulfilled all the items on the list, at least the ones he could do on his own, and did so in a friendly, courteous, and extremely efficient manner. All in all, Austin Pro lived up to their name and to their reputation. It is possible to find a company that can do your big jobs for less, but I am not sure you could find one that could do it better. They stand by their work with a quality assurance guarantee, and while I don't intend to need it, it's great that it's there.

We recently had our windows and siding replaced and highly recommend Austin Pro! They are a James…read moreHardie verified siding company and offer multiple window brands and styles (we went with Andersen windows). Our project manager, Nate, worked with us extensively to find the right options to fit our vision and budget. He patiently answered all our questions, offered his expertise, and checked in on the progress during and after installation. Both the window and siding crews were courteous and efficient and every last detail was addressed during our final walk through. We are loving the new look along with the temperature and sound regulation benefits! For reference, we also got quotes from Window World (slightly less expensive but not energy efficient certified), Titan Windows and Siding (significantly more expensive), and JP Construction (comparable on almost everything but not quite as proactive on follow up).

Thank you Window World. Thus a long process ended happily and positively! We contacted no less…read morethan six window companies to replace 21 windows (the entire house). Window World Austin was BY FAR the most engaged, direct and customer focused. The salesman, Jose, came by for an initial and a follow-up call. Then he came out to measure - this was when his magic shined (as we found out later). He said "our installers are professional and customer service is priority." He offered me two options and gave us just enough info for us to make an informed decision. He said two months AND IT WAS EXACTLY. We got a call from customer rep, Kathy, who just continued the positive experience. Had to work around the holidays on timing and a couple logistic issues but it was not a problem for Kathy. ALWAYS RESPONSIVE. Now time for install. I was told "Bruce and his team (Anthony, Bairon, Juan & Jair) would arrive in a specified timeframe and be on site for two days. The arrived on-time and left the house as promised and clean as a whistle. Also Jose's measurements proved to be SPOT-ON as the windows fit perfectly and as promised. We followed the instructions given us and on arrival Bruce and the team went to work. The team did take over quickly and we admittedly were slow to vacate so their music and back-and-forth did cause us consternation. However, in all my years of home ownership and repairs and renovations I have never had a crew who was so focused on a good job and genuinely enjoyed the task at hand and their coworkers. Great job team! So now the weather is changing, we have 21 new windows, no drafts, clean lines, and clear windows. Thanks again Window World Austin.

I can't say enough great things about the amazing experience we had with Window World!! We just…read morefinished replacing all 55 of the 30-year old aluminum windows in our home with the very high-quality Window World ones. They are beautiful!! Many of our windows face south. Our breakfast nook and kitchen were made almost unlivable by the amount of heat that our old windows let in. We have had many mid to high 90 degree days since our new windows were installed, and our breakfast nook and kitchen have become our favorite places to be, as our Window World windows keep all that heat out completely. Our entire house stays much cooler now. Braden, our salesperson, was extremely professional and not high pressure at all!! Unlike some sales people, he understands all technical details of the windows, and the process of installing them. He used to be a window installer himself, and it really shows. He took very, very accurate measurements, so all our 55 windows fit perfectly when they arrived. As he looked at every window for the estimate, he explained what would need to happen for each one, such as caulking, masonry, etc. The price for all 55 of our windows was 1/2 the price of the 3 other companies we got quotes from. The quality, and look, of the windows is fantastic! After the installation was complete, Braden came by and looked at each window. He tested them for ease of raising and lowering them, as well as tilting them in and out. We found about 12-15 that were too tight, and he sent a crew over the next day to take care of them. They did a tremendous job of making them absolutely correct. I can't say enough positive things about the crew either. They arrived exactly when they said they would each day. Wes was our foreman, and did a good job of communicating with us on the first day. Bruce was the foreman-on-site of our job (was there every day), and he did a SUPERB job! He answered all the myriad of questions we had in a very professional and friendly manner. It took a 4-5 man crew 3 1/2 days to install all 55 windows. Bruce was very easy to communicate with. All the men on the crew were very friendly and easy to communicate with. Each crew member was very proficient and knew exactly what to do. The men got along very well with each other. It was a very happy crew. In my opinion, a happy crew does a good job. They had large tarps which kept the construction mess away from our carpets and furniture. Even with the tarps, they thoroughly vacuumed all the carpets and wiped down our belongings at the end of each day. They were very respectful and careful with our belongings. We were very impressed that WW's installation inspector came by twice just to be sure that things were being done properly, and to our satisfaction. We are extremely pleased with every aspect of our experience with Window World. It could not have been any better.

I had all my windows at my home replaced by Hardy Windows. The entire experience from start to…read morefinish was excellent and efficient. Joel and his team were awesome to work with. I highly recommend this company. Along with having beautiful new windows, I have also noticed that my A/C is not having to work so hard! Thanks Hardy Windows!

We are so pleased with our new windows! The price Adam quoted was great and the installers did a…read morefantastic job. Our house was built in 1987 so to have new updated windows is amazing! I definitely recommend Hardy Windows.

I had a fantastic experience with Alpha Glass and Mirrors. Cristian was incredibly easy to work…read morewith from the start--responsive, professional, and straightforward. He provided a very fair quote and clearly walked me through all the available options without any pressure or upselling, which I really appreciated. On installation day, he showed up right on time and got to work immediately. The installation of my gym mirror was done quickly, efficiently, and with great attention to detail. The final result looks excellent and completely elevates my space. Cristian made the entire process smooth and stress-free. I've saved his number and won't hesitate to call him again for any future glass or mirror needs. Highly recommend him to anyone looking for reliable, high-quality work.

I contacted Cristian to request an estimate along with two other glass companies. My daughter and…read moreher husband used Alpha Glass & Mirror company and they couldn't say enough about the exceptional experience they had working with Cristian and the beautiful shower doors they received. Cristian spoke with confidence about his workmanship, quality of his work and the quality of the glass material. I thought glass was glass but Cristian explained the options for my shower glass and shared the link to his website. During my review process, I had four categories (price, company reputation, warranties, and turn around time to complete) I used to select the company I was going to use. After speaking to Cristian, I added a fifth, glass quality and options. Alpha Glass & Mirrors exceeded my expectations and was selected to do my shower. His price was in the middle of the other companies but his professional, responsiveness, and presentation made a big difference. In the end, I am so grateful for selecting Alpha Glass & Mirror company due to the quality of his work, the mirror quality, how he treated my home, and so many other attributes that made my experience exceptional. Cristian took such pride in his work and paid attention to every detail. I love the towel hook and the clean lines. Beautiful, absolutely beautiful. I would highly recommend using Alpha Glass & Mirror for your projects and I'm confident you will also be pleased. I attached photos before and after. Thank you Cristian for exceeding my difficult expectations.

Awesome company. Great people to work with. I'll be recommending to all friends and family who need…read moretheir services.

When you need new windows check out this company! Great service. Easy to work with. Quality…read moreproduct!

I have called about problems on a patio door And they…read morecontinue to ignore the problem! They had a contractor put them in And will not warranty the work It was a lifetime warranty We have exhausted every corner Of craftsmanship, the roof, the siding, the gutters All come to installation of the doors... There is a leak that is causing rotten wood And when it rains this is what we get!

The most horrible customer service ever!!!! Absolutely find another company!! Pella used to have a…read moretop reputation - no longer! Their windows with hidden screens are absolute trash! I paid double of what others cost and was told just go by some double sided tape to keep the screens in place. When you reach out for support - you have to give them the sticker number (which you generally remove when window is installed or else they don't come out) if they do come out - they say they need to order parts and they never come back!