I have been a costumer since August of 2018, and have been paying $ 57.76 a month for the platinum…read moreservice contract. I recently had an issue when the generator would not start for its weekly test cycle. I called Bold and a service person came to see what was wrong. He noticed immediately that the input gas lever was half closed ( my fault). He opened the gas lever, and started the generator. He turned it off and said that was the problem. He was here all of 10 minutes. I then got a bill for $220.00, really $ 187.66, because of my service contract. To summarize, I would have gladly paid a reasonable amount, but having paid close to $ 5000. for the service contract. It seems to me that Bold was foolish to let me cancel the maintenance plan, rather than charging a more reasonable amount for the service call. It is really a shame, because it is a great company but has too rigid billing practices.

We decided to go with Bold Electric to check our generator that was not working properly. Bold…read moreElectric made an assessment and they determined that it needed to be replaced in its entirely. Based on the good reviews, we decided to trust them... and our problems started. They replaced the generator with a brand new Kohler one, after one month, we got an outage... and the generator did not start. We called them and they showed up 2 days later. After that, we discovered that the only benefit you have with their maintenance "monthly service" is that they will "prioritize" you in case of an outage, but they still charge you a lot of money for the service. That was strike one. In another outage, the generator started, but the power went up and down, not constant... we had to call them again (after 2 months); they "fixed it" but in the next power test the generator did the same. Called them again and they fixed it once again (this is a new generator, installed by them). Strike two. Next power outage, generator did not turned on, they came by and it was determined the switch was damaged... they had to replace it, they charged us 700 (Again, this was a new generator, supposedly a whole new system was installed). Strike three and out; we cancelled our maintenance plan agreement and guess what? Now the switch is malfunctioning, and it is not allowing power from anywhere but the generator... this was replaced less than a year ago and they want to charge us 800 just to come and check. Please be careful with this company, I have not seen this dishonesty ever.

Jonathan was on time and very polite. He quickly assessed all 5 things that we needed fixed and put…read morein the hard work to get them all fixed and fixed right. We were VERY pleased with the results.

When I called, I explained what needed to be done and was given an accurate quote. The technician…read moreJoesph H was very professional and explained everything he was doing throughout the process. The worked that was done and the quality was great. I recommend them to help with small jobs.

Friendly and fast. Cannot recommend them enough. Jimmy gave us a quick, fair estimate to install a…read moreRing light at out home then had his team out to install it no time. The guys were friendly, professional and did a great job.

Highest level of service; cannot recommend them enough we've had them in for two projects now which…read morewere both completed quickly and on time.

Curt and his workers got our electricity working after the recent storm (July 2026) knocked it out…read more He and his workers did a great job, left everything working perfectly. The bill was clear and work was done at a very reasonable cost. All four workers were courteous and pleasant--we are two elderly residents and are so grateful to be back in our home with everything working. Our experience with Curt Gerhard Contractor was priceless to us.

Simply the best!! Wish I could recommend Gerhard electrical higher than 5 stars. They were…read moreabsolutely fantastic. I contacted Curt to help us with numerous issues in our house. Within a few days, his team arrived. Sean (and his team) were great- incredibly efficient and thorough-moving so quickly from one task to the next, resolving every problem quickly and completely. No time wasted at all- he knew exactly how to handle everything. Curt - the owner of the company- came by to check in as they were completing the work (showing a much appreciated level of responsibility and pride in the level of service provided by his company) that you almost never see anymore! And they were all such really great guys- so professional, competent, polite, knowledgeable, and neat and respectful of our home. It's great to have everything working again! We cannot recommend Gerhard Electric highly enough. Thank you Curt, Sean, Justin and Mark!

Joe is fantastic! We were selling our home and just before…read morethe buyer's inspection (of course on a Saturday) we discovered that the heating wasn't working. Joe came right out on short notice and saved the day. Joe was prompt, very friendly, and knowledgeable. He immediately identified the problem and fixed it swiftly. Highly recommend!

6 weeks ago I requested a bid on a tankless water heater. No water heater NO proposal NO contact…read morefrom Pink.4 of my neighbors were waiting to see final product, with anticipation on having same installed in their home. ALL 4 have now gone and received bids from other suppliers or have had it installed by other firms. I requested a bid on replacing my master bathroom . Promised a quick proposal. Now 8 weeks later, still no proposal. I have no idea why the Pink Co ignores me. I find it very disappointing . It must be nice to have so much business that you can ignore 5 potential customers. (4 plus me) R J O'Connell

I was nearly finished making some renovations to my master bathroom when I decided that I wanted to…read moreinstall recessed lights. My shower door guy urged me to do that before he installs the new shower door. So, I needed an electrician who could install my lights lickety-split. My contractor's electrician, who did the wiring for the heated floor, was too busy to install my lights. Therefore, late Sunday afternoon, I came to Yelp to find a good local electrician, who had the ability to do the job this week. Lucky me: I found Jason Klein. I was immediately impressed with his many great reviews. I used the Yelp platform to create a project SPECIFICALLY addressed to Jason. I explained my urgency to complete the lighting installation this week so that my shower door can be installed next week. Jason responded via Yelp's platform almost immediately. Wow! He said that he could do the project on my timeframe. Long story short, Jason's crew showed-up a little before 10 a.m. today, Wednesday, and they finished before noon. The guys installed 6 new recessed lights (3 in my bathroom and 3 in my closets). They were polite and they did a great job. The icing on the cake is that they were very neat: they wore booties inside (YES!), they laid-down tarps on the floor (Thank you!!) they covered the clothes in my closets with plastic (WooHoo!!!) and they vacuumed (Doing my Happy Dance!!!!). Throughout the process, Jason stayed in contact with me by phone/text, so I knew what was going on and exactly when his guys would arrive. I'm very pleased with Jason Klein Electric and I will definitely use them again. (I'm renovating my kitchen next.) (As an aside, I'm a bit dissatisfied with Yelp's tool for creating "Projects." I thought that I had selected a specific electrician from whom to request a quote. I included my phone number in the details. I was disappointed to find that my Project had been shared with others, who also responded. Some of them did not appear to be licensed electricians. I sent an email to Yelp's Privacy Officer inquiring as to whether that was appropriate. No response yet. No matter. I won't use that Project tool again.)

Two young employees arrived. I asked them to spread a tarp since there would be drywall dust and…read morebits of debris as a result of the planned work. When they put down the tarp, I noticed it was VERY dirty, with tiny pieces of drywall debris on it. I asked them to remove it and then shake it outside. When they lifted it from the floor, I saw that the floor was coated with white drywall dust. So *both* sides of the tarp were dirty. Lack of attention to detail and lack of respect for the client's home. Not ok. At some point I suggested we cover the granite countertop where one of the employees was working to protect it from damage in case a tool should accidentally drop on it. Instead of accommodating my (reasonable) request, he resisted, saying "Nothing will drop". Not ok.

Bruce Trano and Sons is always reliable. We've had various plumbing issues and they've always been…read moreextremely helpful. When our disposal broke, they went above and beyond to fix it that day - making multiple trips to the store for materials, etc.

I woke up to my hot water heater leaking in my basement. We have a baby, so it was imperative to…read moreget it fixed quickly. I called Bruce Trano and Sons, and Dee immediately got us scheduled. Matt and Adam showed up within a few hours and installed a new system. They were friendly and professional. We're very grateful for their service.

Met with Anthony who spent a large amount of time going over various options, pricing and decisions…read morein a clear and friendly way.

If you're considering a maintenance agreement with Northeast Generator, read the contract carefully…read moreand understand exactly what is--and is not--covered. In my experience, "maintenance" meant scheduled preventive maintenance only. When my generator required a service call for diagnosis and repair, I was quoted approximately $580 for the visit. Before making a decision, I contacted three other Kohler service providers. I was told that typical diagnostic/service call rates ranged from $200-$400, and two companies quoted a $250 initial service call that would be credited toward the repair if work was performed. If you're simply looking for routine annual maintenance, Northeast Generator may meet your needs. If you're looking for a maintenance program that also provides more comprehensive service support when issues arise, it's worth comparing other providers and asking detailed questions before signing a contract.