Mike, our service professional was knowledgeable, educational, and efficient…read more The repair was also economical. Great service. Arrived within 2 hours of placing request. Highly recommend. CLively

Mike was awesome! We had an issue with our LG dryer not heating up. After talking to an AI…read morescheduler to make an appointment next day, I received a phone call from him like 5 minutes later saying he could come now. Mike explained what he was doing and told me what to do to future problems. Our dryer now heat and he also had time to fix the plugged up drainage hose from our refrigerator. Pricing was reasonable. Great service and good guy! Will use them again!

Scott responded to my Yelp inquiry, as well as quite a few fridge repair companies. He was the…read moreonly one that recommended a phone consult for the issue with my Subzero fridge. I called because in my opinion he was interested in details that would help him diagnose and fix the issue. He offered approximate times for that day and I scheduled. Scott was on time and he called before heading over. Scott was very professional and easy to talk to. He checked my fridge and explained how he would go about fixing the issue. He was very tidy and he made sure I had no questions or concerns. My fridge is working fine and I am very happy. I don't know how it could have been a better experience. I highly recommend Scott and his company for your fridge repairs.

Scott came out within a few hours of call, diagnosed the problem and fixed fridge. Very happy with…read moreexpertise and professionalism.

He was honest, knowledgeable, tried to save me money and quick with his repairs. I would highly…read morerecommend Mo to everyone.

Moe provided incredible service. He explained everything that happened as he went along and how we…read morecan prevent future problems. He was quick, but friendly the whole time. Will call again and definitely recommend.

We will always be using Switch service from now on! After a bad experience with a GE technician,…read moreTechnician Bek saved our washer/dryer combo machine. He diagnosed the problem right away, clearly explained everything, and the pricing was fair and transparent with no surprises. The turnaround was very fast -- as soon as the part arrived, he came back quickly and had everything up and running the same day. You can tell he really knows what he's doing and cares about his work. SO happy we found him and Switch Service. Highly recommend!

The company itself was very communicative via call and text about my appointment and what issue I…read morewas having with my washing machine. They gave me a two hour time window, and Bek, the assigned technician, was also great at communicating when he would be heading my way and when he was close, so I was not just anxiously waiting around during the window. When he arrived, Bek was able to diagnose and fix my washer very quickly and efficiently. Thankfully it was a relatively easy fix, and he was prepared with the replacement part needed in his truck already! He was very friendly and he made sure everything was in working order before he left. Great service!

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

Tony's fixed my dryer twice now due to two different issues with the thing about a year and a half…read moreapart. One of the internal rollers went bad causing the unit to screech and squeak as the drum turned. It was loud and unbearable. Tony was able to swing by within a few days of making the call and had it running nice and quiet again within an hour. Professional, knowledgeable, local, good value. Will use him again for whatever breaks next.

Tony is amazing, came in diagnosed the issue with my washer in 30 seconds, changed parts and…read morebrought my machine back to life in under 45 minutes!

Dave Thomas came out and fixed my dryer the other day. Fair priced, quick and efficient - he also…read moregave me recommendations on a few things to extend the life of my unit. Would recommend to anyone!

Dave from Dupage Appliance Service came out to service our Washer & Dryer. Quick response, fair…read moreprice. A very sincere business man. Will recommend to all of our friends. Thank You, Dave

Live plants, quiet morning, interesting architecture as well definitely limestone marble granite…read more it really smells like coffee in there and they have all the little goodies too. That comes with the truck. from what I understand that's a number that you don't have in your wallet just in case I'll load up to one of those mirrors and double check for me

Fast response and was able to come out quickly. While was not the answer I wanted was fair and…read morehonest about the situation and offered suggestions for replacements.