Holly is the best! She always gets my lashes right every single time and very nice and professional! Love her ! read more

Fluffy Lashes - Lashes looking so pretty - Eyelash Service Near Me - Fountain Valley, California

Been going here regularly for several years now, and won't go anywhere else. I love booking with Lana! I've recommended several friends and family to her as well, and they also love her. Thank you Lana for your amazing work my lashes turn out beautiful every time! read more

I see Ny and she does the most amazing lashes. They last better than anyone else I've ever gone too. And I've had them for over 20 years going to many different technicians. I also love Fluffy Lashes It's so cute! read more

I've been going to Lena for my lash extensions and absolutely love her! She's friendly, takes her time, and is such a perfectionist. The experience is always relaxing, no burning or discomfort, and I usually fall asleep because I'm so comfortable. They even offer a blanket! Easy booking, great prices, and wonderful customer service. They have an ATM onsite for cash payments, although it was down once when I went, so it's good to have a backup. Highly recommend Lena! read more

I've been coming to Fluffy Lashes for over a year and, until today, I've generally had good experiences. Unfortunately, today's visit was extremely disappointing and left me feeling disrespected as a paying, returning customer. My original appointment was scheduled for 6:00 PM, but I contacted the technician to see if there were any earlier openings. She offered 12:30 PM, which I gladly accepted. I arrived about five minutes early and waited to be taken back. Once I was with the technician, I showed her a picture of the lash style I wanted. Her demeanor immediately felt uninterested, but I initially gave her the benefit of the doubt. As she prepared my eyes, she was moving extremely slowly, and when I asked whether she was removing my existing lashes since I was there for a fill, she didn't respond. Shortly afterward, I began experiencing burning around the sides of my eyes. I told her several times that it was burning, but I felt ignored. She continued huffing and puffing, which made me increasingly uncomfortable. I finally asked, "Is there something wrong? Do you not want to work on me?" She responded that I was closing my eyes too tightly. I explained again that my eyes were burning, but at that point I no longer felt comfortable continuing. I asked for another technician. The manager came over and told me another technician could assist me, but I would need to wait approximately 5-7 minutes because she was finishing with another client. I agreed and was willing to wait. Unfortunately, while I was waiting, several other customers walked in. The technician I had been told would see me next finished with her client and then took another customer, leaving me sitting there. At that point, I decided to leave. What bothered me most wasn't simply having to wait--it was the way I was treated and made to feel as though my time and concerns didn't matter. I was a loyal customer who made an appointment, arrived on time, communicated respectfully, and was willing to wait for another technician after an uncomfortable experience. I'm extremely disappointed because I have supported this business for over a year. Unfortunately, after today, I will not be returning. Customer service matters, especially when someone is spending their hard-earned money with your business. I hope management takes this experience seriously and addresses how customers are treated when they raise legitimate concerns. read more

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As soon as I walk in the place is very nice and welcoming, and I go and sit down. I almost fell asleep in the lash chair as it was so comfortable. I got a lash lift and the service seemed really good, but as soon as I left and looked in my car mirror, my lashes were over curled and almost just like rod shaped. I did everything I could to get them looking back to normal, but they ended up just looking short and stubby. I got this done at the beginning of June for my trip so I didn't have time to get them fixed and they are just now starting to return back to normal but they keep getting all tangled as some have fallen and some have not. Safe to say I would not come back again. Also, a heads up they only took cash after I called in advance and made sure they took tap pay. read more

I just left Fluffy Lashes after getting a full set by Mia, and once again, I'm beyond happy with the results. I asked for a natural hybrid set, and she absolutely nailed it! Beautiful, customized, and exactly what I wanted. I've been coming here for years, and no matter how long of a break I take, I always end up coming back because they truly are that good at what they do. The entire team treats every client like they're special and takes the time to create a personalized experience and lash set for each person. Nikki is amazing and always so kind and welcoming. I've had my lashes done by almost everyone here over the years, and I've loved every single experience. The prices are more than reasonable, and they consistently go above and beyond to accommodate everyone and make sure you leave happy. Highly recommend Fluffy Lashes--you're always in great hands here. read more

Fluffy Lashes - Nikki is so sweet! She's giving all customers a free mask after their service. Hurry and get yours while supplies last - Eyelash Service Near Me - Fountain Valley, California

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They were able to squeeze me in for a last-minute appointment, which I really appreciated. Overall, the lashes came out okay, but I was hoping for a darker lash line and a much fuller, wispier look. They still look nice, just not quite as full as I expected. For $110, I don't feel the results matched the price, so unfortunately, I don't think I'll be returning. read more

Fluffy Lashes - Eyelash Service Near Me - Fountain Valley, California

I love fluffy lashes! They are always nice and caring when it comes to what you want and also when it comes to booking appointments or rescheduling. Lana always takes care of me and take her time on what I specifically want. read more

Hillary is amazing, Sweet & Cute I'm absolutely in love with my eyebrows! She did such an amazing job and made me feel so comfortable throughout the whole procedure. You can truly tell she takes her time and cares about her work. My brows came out even better than I imagined! Thank you so much for making me feel beautiful and confident! I 100% recommend her! read more

Fluffy Lashes - Eyelash Service Near Me - Fountain Valley, California

I love coming here I usually get the hybrid doll eyes, Lana is my go to lady but all of them are super nice. The salon is quiet and has very relaxing environment read more

Had my first ever lash appointment at this location, based on reviews I did request to have Lana do mine. She is so amazing, gentle, helped pick what lashes would better suit my eye shape. She was even kind enough to put some lashes on and then show me to see if I like the style. The atmosphere was very calming. Each bed is put behind a curtain and feels so relaxing. I went with a natural look at it was $95 for the service, not including the tip. I will be going back to her. read more

I just started getting my lashes done again in November and found this place. I love it. The appointments are so easy to book online. That's so important to me. The lash spa is cute and nicely kept. The lash technicians are good. I've booked with a few different lash techs and have had great results. The price is very reasonable! read more

Fluffy Lashes - Eyelash Service Near Me - Fountain Valley, California

They're the best! Ny has been doing my lashes for years and it's always perfect. They always do exactly what's requested and the prices are very reasonable. read more

The only place I'll go for my lashes. The studio is relaxing and welcoming, and Mia is the best. She knows exactly how I like them to look, and has a gentle hand when applying them. I actually fall asleep almost every time I come in, haha. And the set she applies can always endure my tummy sleeping, nights of going out, or even multi day festivals... I'd recommend these girls every time read more

Fluffy Lashes - Eyelashes by Mia at Fluffy Lashes - Eyelash Service Near Me - Fountain Valley, California

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Get your lashes done by Mia!!! She's great at what she does and is very attentive and kind :) She's very good at listening and clarifying so that you get the lashes that you want and I have never been happier and continue to book with her, every time is amazing :) read more

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I have been a loyal customer of Fluffy Lashes since 2021 and, until recently, never considered going anywhere else to get my lashes done. Unfortunately, the decline in customer service has been impossible to ignore. I had an appointment scheduled but experienced a family emergency and was unable to call during my work shift to cancel. I fully acknowledge that forgetting to cancel was my mistake, and when the office called, I immediately apologized and took responsibility. What I did not expect was to be yelled at over the phone by an employee named Karen, who raised their voice at me about how the staff "drove all the way there" and how they "come in by appointment only." Before I could finish apologizing, she hung up on me. I was so shocked by the hostility that I called back to explain that while I understood their frustration, there was no reason to speak to a long-time customer with such disrespect. I rarely leave negative reviews, but after years of loyalty, this was incredibly disappointing. Missing an appointment deserves a fee or a firm reminder, not being berated and hung up on. I should also note to NOT get lash lifts here too because they burn your lashes. The last few times I've been here, they fry up your lashes real nice, so I do not recommend. Excellent lashes can only carry a business so far. Customer service matters, and unfortunately this experience made me reconsider whether I want to continue supporting this establishment. read more

I came here bc I loved some of the photos left as reviews. When I went I LOVED the set they gave me!!! They were super cute and exactly what I asked for! I went back after my trip and I asked for the same thing but got someone else and received a really weird and horrible set... I noticed a lot of the lashes were cut, it was obviously uneven and I was told it was "long and same length" as well as straight for some reason not really curled... I asked her to remove or fix them and she called someone else. They said the same thing, it's what I asked for and it's long. I showed them the photo of what I got last time here and they said okay we can add spikes so they did that and it still looked pretty awful but I took it and left. The third time I went. I asked her to pls give me what I want and I heard her use scissors and just knew it would look bad. It looks like I have a lazy eye, very uneven, not full whatsoever and just bad. I'm not saying this place is horrible but unfortunately the 2&3 time I went back it was the same person and both times looked awful. I tried giving her the benefit of the doubt but looks like I won't be coming back. ‍ read more

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Amazing staff I drive from Riverside county to come see Mia! Great service and calm atmosphere

The first two times I came here, I absolutely fell in love with this place. I was taken in right away without having to wait, and the first two technicians who did my eyelash extensions were amazing. However, once I started coming in more regularly, I noticed that the customer service and quality of work slowly began to decline, which was frustrating and disappointing. When I returned for another appointment, I asked if they could tell me who had done my lashes previously so I would know who not to request in the future. I was told they do not keep records of which technician services each client and that they could not figure it out, which I found surprising. Communication was also difficult at times due to the language barrier, making it hard to clearly express my concerns. Additionally, they do not accept debit or credit cards, only cash or Venmo, which can be inconvenient. During my last visit, I noticed several of my eyelash extensions were not applied straight as they should be. I constantly had to fix them throughout the day, which became extremely annoying. I was very frustrated and disappointed, especially after having such great experiences initially. I hope they can correct the issue at no cost or at least offer partial credit. Update: I genuinely enjoy coming here now. It may have just been one off experience because lately I love my lashes every time I come in. I now request Nikki and Karen, who are my go to technicians, and they consistently do a great job. read more

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I've been coming here my goodness I guess now seven years and I just love this place for my lashes. I always go to Nikki. I think she might be the lead supervisor and she's amazing. Beautiful, fluffy non-exaggerated, gorgeous lashes! It is affordable. It is clean. I always feel welcome. I've never had a allergic reaction or anything non-hygienic occurring. In seven years. I love this place and Nikki is truly the best!!! you cannot go wrong with Fluffy Lashes in fountain Valley in my opinion.. read more

Mia is the best! I've been seeing here for more than 6 months and she does an amazing job on my lashes

I love coming here so friendly and lashes come out beautiful!! Definitely recommend coming here also very clean.

I've been a loyal customer for a while, and Là Na was absolutely amazing. She was so sweet, patient, and made me feel comfortable the whole time. She paid attention to every little detail, and I left loving my results. Truly appreciate her hard work and kindness. read more

Fluffy Lashes - Eyelash Service Near Me - Fountain Valley, California

Lana is very good. I've been going to this place for about 3 years. She never disappoints me

Lana is the best I have tried a few different places and I just love her. She is so gentle and makes me feel very comfortable. I would highly recommend her and fluffy lash salon. read more

I love this place, I've been to quite a few lash studios, but these gals definitely know how to apply permanent eyelashes. If you want dramatic, natural or in between they're highly skilled to give you the look that you want. read more

Hilary was very accommodating and does very good nanostrokes! It came out very light and natural! The place is very professional as well, highly recommend! read more

I've been here several times. I called to make an appointment and wanted the last lady who did my lashes. She was very gentle, since I couldn't remember her name the phone operator said she'd check & call me back. She returned the call and told me it was "Holly". I showed up and she wasn't familiar. On the kiosk my last appointment was with "Ivy". I'm 67 & don't see very well. When I came home & looked in my magnifying mirror, I saw the WORST JOB. It cost $70. & tipped $20. CASH . I would go back for "Ivy and/or Mia". If they try to give you Holly, I'd reconsider read more

Hilary did such an amazing job with my combo brows and my eyelash lift. great service and such pretty work!! Im obsessed. Will definitely be coming back read more

I've been coming here for the past year and will continue to be a loyal customer despite moving to LA and driving an hr for my appts. I was originally referred here by my gf who has been coming for years. Prices are VERY affordable for lashes and haven't changed even with the state of our current economy. Only reason I'm still able to maintain my lash extensions. All the lash ladies here are friendly and very sweet! I've had several lash techs do my lashes but my go-to now is Ivy. Kelsi and holly are also very good but I'm most familiar with Ivy. I trust her to style my lashes however she wants because they always look good. Love her down!! They'll also wax my brows when they need a good groom. Service is very quick, which I appreciate! My first full set and my lash fills only take about 1 hr. The lash techs all work hard and fast but my lashes still have good retention. I've gone a month without a fill and still had lashes remaining. I highly recommend buying a lash shampoo and washing your lashes before coming in so your lashes have better retention. They recently remodeled as well and I love the new look! Very clean and they play relaxing spa music. I always hear other clients snoring during their appts lol. My fave part about coming here is how easy it is to book appts online or calling to reschedule. They respond quickly and also text me to remind me when it's time for a lash fill. You also check in with the iPad in front and it's been such an easy process. Only time I've had to wait is when other clients arrived late for their appts and my lash tech got held up. However they always communicate with me and I've never had to wait longer than 10-15 min when this happens. Highly recommend coming here!! read more

Here's an overdue, updated review! I have been going to Kelsi for my lashes for several years now, and I truly cannot say enough good things about her. Her work is consistently beautiful, precise, and incredibly well done. She takes her time, pays attention to detail, and genuinely cares about how your lashes look on your face. Every set I've ever gotten from her has looked flattering, clean, and long-lasting as it is never overdone, NEVER sloppy. What really sets Kelsi apart, though, is not just her talent but who she is as a person. She is always kind, polite, professional, and easy to talk to. She creates a calm, welcoming environment where you feel comfortable the entire appointment. She listens carefully to what you want, offers thoughtful recommendations when needed, and never makes you feel rushed or dismissed. You can tell she takes pride in her work and truly values her clients. Because I've been seeing her for so long and have only had positive experiences, I was genuinely shocked to see a negative review about her. It's very hard to believe and honestly does not sound like Kelsi at all. In my years of going to her, she has always been respectful, patient, communicative, and professional. My experiences with her have been consistently excellent, which is why I continue to return and recommend her to others without hesitation. If you're looking for a lash artist who is skilled, reliable, detail-oriented, and genuinely kind, Kelsi is it. She is someone you can trust with your lashes and feel good about supporting. I highly, HIGHLY recommend Kelsi read more

I was highly disappointed by this place. The lash extensions on yelp look so good and so do some of the lash lift pictures posted. Unfortunately today i brought my daughter i and they did a poor job. They could have done a better curl. We paid $110 for lash lift and tint and it was not giving the results they have promoted. While i waited a few ladies walked out and their lash extensions looked amazing maybe this location is good at extensions and not lash lifts. Making an appointment was quick and easy they accept cash and zelle. read more

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I got a new full set and Lana did a great job. I showed her a picture of what I wanted and she followed it perfectly. I'll be back!

It has taken me months to wrap my head around my experience and finally write this review. I asked for a normal, wearable lash set and instead walked out with something completely outrageous. Prior to beginning, I showed her a photo from THEIR WEBSITE to show what I wanted. When I was handed the mirror after, I laughed in shock because I genuinely didn't know what else to do--and the tech asked, "Too much?" Yes. Very much so. The lashes were way too thick, way too long, and nothing like what I asked for. I looked like a joke. I had to go elsewhere and pay to have them removed. I had bald spots on my lashes because they put three or four extensions per lash. The entire experience was so shockingly, unprofessional and bad. I don't leave bad reviews lightly, but I feel like I have to warn people. read more

Lana did my lashes very nice! She made sure what style I wanted and if it was to my liking. Would definitely recommend 10/10!

Holly was attentive and pleasant. Loooove my lashes. Thank you so much!! I always love going to this place

I went to do my eyebrows with Hillary, she is very profesional and I felt so pretty after she done I never spect this from her, I strong recommended her now I'm ready for the Sommer . read more

Fluffy Lashes - Eyelash Service Near Me - Fountain Valley, California

Update: Lana and Nikki fixed my lashes, and I couldn't thank them enough for being so helpful and thoughtful! You should definitely book with either of these ladies--you will be treated so well. The vibe inside the salon is always very relaxing; I just love the peace and quiet. If you're a mom like me (I have 2 under 2), you will absolutely love getting a nice long nap during your appointment! Aside from doing their job well and being very skilled, they have good interpersonal and communication skills. Both are extremely important in a successful business setting like this one! read more

I can't say enough good things about my lash artist, Kelsi!!! She is truly a gem and a total client favorite for a reason. From the moment you walk in, she makes you feel so welcomed and comfortable. She's incredibly friendly and easy to talk to, which instantly puts you at ease, especially if you're someone who can feel nervous trying a new lash artist. What really sets her apart is how reliable and consistent she is. Every single appointment, my lashes come out flawless. No surprises, no inconsistencies, just beautiful, clean, and perfectly styled lashes every time. She listens carefully to what you want, offers honest professional advice, and always delivers results that exceed expectations. Her skill level is obvious. She truly knows her job inside and out; from lash health to proper application and styling. My lashes not only look amazing, but they also last, and I've noticed how much she prioritizes keeping my natural lashes healthy. That kind of expertise and care is rare. It's clear why she has such a loyal clientele. She's professional, punctual, and genuinely passionate about her work. Once you book with her, you'll understand why so many clients keep coming back and refuse to go anywhere else. Highly recommend her to anyone looking for a lash artist who is talented, trustworthy, and consistently amazing! Kelsi, you are the best!!! read more

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