Service is excellent. Staff is very friendly and attentive. Highly recommend their services for lash extensions and eyebrows.

I love this place, I've been to quite a few lash studios, but these gals definitely know how to apply permanent eyelashes. If you want dramatic, natural or in between they're highly skilled to give you the look that you want. read more

I have been a loyal customer of Fluffy Lashes since 2021 and, until recently, never considered going anywhere else to get my lashes done. Unfortunately, the decline in customer service has been impossible to ignore. I had an appointment scheduled but experienced a family emergency and was unable to call during my work shift to cancel. I fully acknowledge that forgetting to cancel was my mistake, and when the office called, I immediately apologized and took responsibility. What I did not expect was to be yelled at over the phone by an employee named Karen, who raised their voice at me about how the staff "drove all the way there" and how they "come in by appointment only." Before I could finish apologizing, she hung up on me. I was so shocked by the hostility that I called back to explain that while I understood their frustration, there was no reason to speak to a long-time customer with such disrespect. I rarely leave negative reviews, but after years of loyalty, this was incredibly disappointing. Missing an appointment deserves a fee or a firm reminder, not being berated and hung up on. I should also note to NOT get lash lifts here too because they burn your lashes. The last few times I've been here, they fry up your lashes real nice, so I do not recommend. Excellent lashes can only carry a business so far. Customer service matters, and unfortunately this experience made me reconsider whether I want to continue supporting this establishment. read more

Okay girls, let's get into it. How I Found Them / Booking Experience: I found Fluffy Lashes online and loved their work, so I sent them a picture of the exact look I wanted. They responded quickly (we love a responsive business ) and quoted me a price upfront. They also sent a courtesy message saying no deposit was required, but to please respect your appointment time or give 24-hour notice if you need to cancel. I personally loved that. My time matters and so does theirs -- very professional. I arrived a little early and only waited about 3 minutes while filling out new client paperwork (allergies/medical history). I actually appreciated that extra layer of safety. Now -- transparency moment. When I got to the suite and showed Mia the same picture, I was quoted a slightly higher price than what I was told online. I don't love when that happens because clarity is everything. BUT once I showed them the original message, they honored the initial quote and even gave me a small discount. That part mattered. Mistakes happen -- how a business fixes it is what counts. So just my girl-to-girl advice: screenshot your quote and bring it with you. Vibe: Soft girl luxury. Period. The lobby has plush seating, it's clean, chic, and calm. When you're called back, you're escorted to your own private suite with just you and your tech. That part? I loved. It feels intimate, elevated, and not chaotic. Very "pampered and unbothered." The Lash Experience (Quality): It's been a while since I've had my lashes done, and I can honestly say techniques have come a long way. The bed was flat and super comfortable (and yes, you will be laying down for a while depending on your set, so wear something comfy). Very minimal burning -- which I was grateful for. I did feel a tiny bit of itchiness at the corners of my eyes, but that could just be me being sensitive and dainty lol. Nothing major at all. And the RESULTS? Obsessed is an understatement. My set looks so natural, fluffy, and effortless. Exactly what I showed in the inspo pic. Mia understood the assignment. Overall: Professional booking. Chic environment. Private luxury suites. Beautiful natural results. The only reason for 4 stars instead of 5 was the initial price discrepancy -- but they honored their word and made it right, which I respect. Would I go back? Yes. Do I love my lashes? Absolutely. Would I recommend for the girls who like soft, natural, luxury vibes? 100%. Mia did her thing read more

Fluffy Lashes - Front entrance of the business - Eyelash Service Near Me - Fountain Valley, California

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I just left Fluffy Lashes after getting a full set by Mia, and once again, I'm beyond happy with the results. I asked for a natural hybrid set, and she absolutely nailed it! Beautiful, customized, and exactly what I wanted. I've been coming here for years, and no matter how long of a break I take, I always end up coming back because they truly are that good at what they do. The entire team treats every client like they're special and takes the time to create a personalized experience and lash set for each person. Nikki is amazing and always so kind and welcoming. I've had my lashes done by almost everyone here over the years, and I've loved every single experience. The prices are more than reasonable, and they consistently go above and beyond to accommodate everyone and make sure you leave happy. Highly recommend Fluffy Lashes--you're always in great hands here. read more

Fluffy Lashes - Nikki is so sweet! She's giving all customers a free mask after their service. Hurry and get yours while supplies last - Eyelash Service Near Me - Fountain Valley, California

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I've been a loyal customer for a while, and Là Na was absolutely amazing. She was so sweet, patient, and made me feel comfortable the whole time. She paid attention to every little detail, and I left loving my results. Truly appreciate her hard work and kindness. read more

Fluffy Lashes - Eyelash Service Near Me - Fountain Valley, California

I just started getting my lashes done again in November and found this place. I love it. The appointments are so easy to book online. That's so important to me. The lash spa is cute and nicely kept. The lash technicians are good. I've booked with a few different lash techs and have had great results. The price is very reasonable! read more

Fluffy Lashes - Eyelash Service Near Me - Fountain Valley, California

Fluffy lashes is my go to place for lashes. Prices are great and they're all fast. The girls here are all so sweet and accommodating! Love Lana, Natalie, and Mia! read more

Fluffy Lashes - Eyelash Service Near Me - Fountain Valley, California

I have been getting my eyelashes extensions here for over 4 years. I highly recommend this place and ask for Lana Le. She is very gentle on my eyes and always gives me great lashes. I love my lashes every single time I go there. They are reasonably priced and a professional service salon. read more

Fluffy Lashes - My eyelashes extension. - Eyelash Service Near Me - Fountain Valley, California

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I got a new full set and Lana did a great job. I showed her a picture of what I wanted and she followed it perfectly. I'll be back!

Holly was attentive and pleasant. Loooove my lashes. Thank you so much!! I always love going to this place

got a birthday Gift Certificate for $100.00 on their doing my lash did not grow out for a years and the coupon expired and they will not honor it so basically i lost $100.00 but i have spend in pasts $1,000.00 year after years. I will be looking for a different locations read more

I love getting my lashes done here easy to book, relaxing atmosphere, unbeatable prices! Lana is my girl and she's amazing! Thank you.

The first two times I came here, I absolutely fell in love with this place. I was taken in right away without having to wait, and the first two technicians who did my eyelash extensions were amazing. However, once I started coming in more regularly, I noticed that the customer service and quality of work slowly began to decline, which was frustrating and disappointing. When I returned for another appointment, I asked if they could tell me who had done my lashes previously so I would know who not to request in the future. I was told they do not keep records of which technician services each client and that they could not figure it out, which I found surprising. Communication was also difficult at times due to the language barrier, making it hard to clearly express my concerns. Additionally, they do not accept debit or credit cards, only cash or Venmo, which can be inconvenient. During my last visit, I noticed several of my eyelash extensions were not applied straight as they should be. I constantly had to fix them throughout the day, which became extremely annoying. I was very frustrated and disappointed, especially after having such great experiences initially. I hope they can correct the issue at no cost or at least offer partial credit. Update: I genuinely enjoy coming here now. It may have just been one off experience because lately I love my lashes every time I come in. I now request Nikki and Karen, who are my go to technicians, and they consistently do a great job. read more

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Lana is amazing! She was extremely patient helping me pick out length, & my lashes turned out beautiful!!

Here's an overdue, updated review! I have been going to Kelsi for my lashes for several years now, and I truly cannot say enough good things about her. Her work is consistently beautiful, precise, and incredibly well done. She takes her time, pays attention to detail, and genuinely cares about how your lashes look on your face. Every set I've ever gotten from her has looked flattering, clean, and long-lasting as it is never overdone, NEVER sloppy. What really sets Kelsi apart, though, is not just her talent but who she is as a person. She is always kind, polite, professional, and easy to talk to. She creates a calm, welcoming environment where you feel comfortable the entire appointment. She listens carefully to what you want, offers thoughtful recommendations when needed, and never makes you feel rushed or dismissed. You can tell she takes pride in her work and truly values her clients. Because I've been seeing her for so long and have only had positive experiences, I was genuinely shocked to see a negative review about her. It's very hard to believe and honestly does not sound like Kelsi at all. In my years of going to her, she has always been respectful, patient, communicative, and professional. My experiences with her have been consistently excellent, which is why I continue to return and recommend her to others without hesitation. If you're looking for a lash artist who is skilled, reliable, detail-oriented, and genuinely kind, Kelsi is it. She is someone you can trust with your lashes and feel good about supporting. I highly, HIGHLY recommend Kelsi read more

I've been coming here for the past year and will continue to be a loyal customer despite moving to LA and driving an hr for my appts. I was originally referred here by my gf who has been coming for years. Prices are VERY affordable for lashes and haven't changed even with the state of our current economy. Only reason I'm still able to maintain my lash extensions. All the lash ladies here are friendly and very sweet! I've had several lash techs do my lashes but my go-to now is Ivy. Kelsi and holly are also very good but I'm most familiar with Ivy. I trust her to style my lashes however she wants because they always look good. Love her down!! They'll also wax my brows when they need a good groom. Service is very quick, which I appreciate! My first full set and my lash fills only take about 1 hr. The lash techs all work hard and fast but my lashes still have good retention. I've gone a month without a fill and still had lashes remaining. I highly recommend buying a lash shampoo and washing your lashes before coming in so your lashes have better retention. They recently remodeled as well and I love the new look! Very clean and they play relaxing spa music. I always hear other clients snoring during their appts lol. My fave part about coming here is how easy it is to book appts online or calling to reschedule. They respond quickly and also text me to remind me when it's time for a lash fill. You also check in with the iPad in front and it's been such an easy process. Only time I've had to wait is when other clients arrived late for their appts and my lash tech got held up. However they always communicate with me and I've never had to wait longer than 10-15 min when this happens. Highly recommend coming here!! read more

Update: Lana and Nikki fixed my lashes, and I couldn't thank them enough for being so helpful and thoughtful! You should definitely book with either of these ladies--you will be treated so well. The vibe inside the salon is always very relaxing; I just love the peace and quiet. If you're a mom like me (I have 2 under 2), you will absolutely love getting a nice long nap during your appointment! Aside from doing their job well and being very skilled, they have good interpersonal and communication skills. Both are extremely important in a successful business setting like this one! read more

It has taken me months to wrap my head around my experience and finally write this review. I asked for a normal, wearable lash set and instead walked out with something completely outrageous. Prior to beginning, I showed her a photo from THEIR WEBSITE to show what I wanted. When I was handed the mirror after, I laughed in shock because I genuinely didn't know what else to do--and the tech asked, "Too much?" Yes. Very much so. The lashes were way too thick, way too long, and nothing like what I asked for. I looked like a joke. I had to go elsewhere and pay to have them removed. I had bald spots on my lashes because they put three or four extensions per lash. The entire experience was so shockingly, unprofessional and bad. I don't leave bad reviews lightly, but I feel like I have to warn people. read more

I can't say enough good things about my lash artist, Kelsi!!! She is truly a gem and a total client favorite for a reason. From the moment you walk in, she makes you feel so welcomed and comfortable. She's incredibly friendly and easy to talk to, which instantly puts you at ease, especially if you're someone who can feel nervous trying a new lash artist. What really sets her apart is how reliable and consistent she is. Every single appointment, my lashes come out flawless. No surprises, no inconsistencies, just beautiful, clean, and perfectly styled lashes every time. She listens carefully to what you want, offers honest professional advice, and always delivers results that exceed expectations. Her skill level is obvious. She truly knows her job inside and out; from lash health to proper application and styling. My lashes not only look amazing, but they also last, and I've noticed how much she prioritizes keeping my natural lashes healthy. That kind of expertise and care is rare. It's clear why she has such a loyal clientele. She's professional, punctual, and genuinely passionate about her work. Once you book with her, you'll understand why so many clients keep coming back and refuse to go anywhere else. Highly recommend her to anyone looking for a lash artist who is talented, trustworthy, and consistently amazing! Kelsi, you are the best!!! read more

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I was highly disappointed by this place. The lash extensions on yelp look so good and so do some of the lash lift pictures posted. Unfortunately today i brought my daughter i and they did a poor job. They could have done a better curl. We paid $110 for lash lift and tint and it was not giving the results they have promoted. While i waited a few ladies walked out and their lash extensions looked amazing maybe this location is good at extensions and not lash lifts. Making an appointment was quick and easy they accept cash and zelle. read more

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Holly is awesome! Always making me look and feel beautiful! :)) Will continue to come back!

Fluffy Lashes is absolutely worth the drive. I've been coming here for 3 years, and I travel all the way from South OC just to get my lashes done here. I wouldn't trust anyone else. Ny is truly amazing at what she does! She's incredibly talented, detail oriented, and consistent every single time. My lashes always come out flawless and never overdone, and the retention is amazing. She really listens to what you want and delivers exactly that. On top of it all, she's the sweetest! The owner, Nikki, is just as great. She's warm, professional, and genuinely cares about her clients and her business. You can tell she's created a positive, high quality environment, which makes the whole experience even better. After 3 years of coming here, I can confidently say Fluffy Lashes is hands down the best lash studio I've been to. Worth the drive every single time. Highly recommend! read more

I love this place. Sandra listened to what I wanted and even strategically placed a few lashes so I could see and like it before she did the full set. It was done with an hour and was comfortable lying down in my heated table. Worth the money and my time. Will be back! read more

Mia did a great job, love my lashes! Thank you so much, she also did a nice job on my brows read more

I went into the appointment asking for a style in an Instagram post from their profile page. I had wanted spikey wispy lashes. Before we started, my stylist confirmed that I wanted it to be light and wispy. The resulting style wasn't what I asked for or showed in the picture. I also wasn't asked what length I wanted before we began so I was given longer lashes than I wanted (I probably should have asked myself). The result ended up being dramatic instead of light and wispy like I wanted with no spikes, just a fan. When I asked my stylist to make it shorter, she tried to fix it by cutting the lashes with scissors so it just looked blocky and blunt cut. Another stylist had to come and help fix it, which she ended up adding more of a spike shape to it, but at that point there wasn't much they could do unless we started over. I had spent an extra hour there to get it fixed and it still wasn't what I asked for. I was getting frustrated and I'm sure they were too so I just ended up leaving with something I wasn't happy with. When I went to pay, I was told $85 but their online pricing said it was $95, which I think the $10 off is because I wasn't happy with the end result. It was only after I mentioned the $20 off promo for July that they gave me a discounted price of $75...Pricing just didn't feel transparent and up front. Thank you to the stylists for spending extra time to help fix it, but it seems like this salon just wasn't the right fit for what I am looking for. I'm not sure if it's a communication issue or if they just don't do this lash style, which in that case, they shouldn't be promoting on their IG page. If a requested style cannot be done by the booked stylist, I feel that should be communicated up front. I would have rather waited or booked with someone else. After the lashes were cut in an attempt to shorten it, the ends were really stiff so it kept poking my eye and irritating it. I ended up removing it the next day. Unfortunately, I won't be coming back. read more

Fluffy Lashes - Lashes were blunt and pokey after being cut with scissors - Eyelash Service Near Me - Fountain Valley, California

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Kelsey did such a fantastic job. I'm obsessed! I asked for shortish lashes and she gave me exactly what I envisioned. It's so relaxing in there too, I was able to listen to my book and the time passed so quickly. read more

This was my first visit to the establishment, and the decor was very attractive. My overall experience, however, was a three-star one for several reasons. I booked my appointment through Instagram and scheduled for 5:15 PM. They saw me at 5:45 PM. I asked technician Mia to review the pictures and concept I had for my lashes. The process was quick--she took less than an hour to apply hybrid lashes for $110, leaving a small gap because she claimed I didn't have enough natural hair. I would definitely not return to the establishment. read more

Fluffy Lashes is still my go to place. I am now going to Kelsi and she's great. She works with my wants and the shape of my eyes. The retention is more than 3 weeks but I get in at my 3 weeks. Appointment process is so easy and you get a text reminder the day of. read more

Definitely do not get a lash lift here. My lashes turned out crunchy and tightly coiled. I went to other lash technicians for their opinion, and they said my lashes were damaged. It's been over a month and they still haven't returned to normal. Very disappointing experience and a waste of money. read more

I absolutely love this place! Holly is amazing! I highly recommend trying this place out.

I've been coming here for a couple of years and have been seeing Kelsi for a while now. I absolutely love her work she's so sweet, attentive, and really takes the time to understand exactly what you want. Her work is amazing and lasts weeks. She's truly the best, and during our appointments we are always laughing. I couldn't recommend her more. read more

Fluffy Lashes - Eyelash Service Near Me - Fountain Valley, California

I have been coming here for a couple years.And I love it! I'm very happy with my lashes. They stay on 2-3 weeks. I really like the way Nicky does them read more

Fluffy Lashes - Eyelash Service Near Me - Fountain Valley, California

I came here 3 times, 2 out of three times I asked for mega volume and they proceeded to give me Volume eyelashes , the first time I asked her to give me a fill of my mega lashes, and she did not, wasted my time and an hour. The second time (which was a week later) I came back for a mega fill, and she wasted my time and money again, she did not give me mega lashes. I showed her and others photos of what I wanted and did not get what I paid for. read more

Mia is the absolute BEST!! Never will I ever trust anyone else with my lashes but her. I've trusted her for years and the quality of her work stays consistent. Me being someone who can't sit in one place for too long she gets the job done super fast and I'm always leaving with a smile on my face. Thank you Mia for always delivering high quality work! read more

Fluffy Lashes - Lashes by Mia - Eyelash Service Near Me - Fountain Valley, California

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Kelsi at fluffy lashes is wonderful!!! She does beautiful work on my lashes and is super kind and easy to talk to. I love this business and cannot be happier! read more

With the photos you have sent to me about the eyebrow tattoo, I think it's amazing, they are all beautiful. But the price is a little bit high. read more

I've been going to Fluffy Lashes for over 2 years now. Holly has been the absolute best technician. I regularly get a lash lift and tint. These generally last 6-8 weeks. Whenever I go to Holly, my lashes always last longer than 8 weeks. She's super caring and always makes sure that my eyes aren't irritated. If you're looking for a lash technician that will that will get you lashes that will last, go to Holly!! I cannot recommend her enough! read more

Quality and Service was 5 stars! Love my lashes! Friendly staff and affordable pricing. Easy to book appointments too read more

Holly was very good with doing my lashes especially because I can get irritated with the glue. I have it for about five days now and no issues. At first I thought it was too fluffy but I just wasn't used to wearing extensions it's been awhile now I feel happy either way results! Will def come back comfortable and relaxing music. read more