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    Fluff Pet Parlor

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 2 months ago

    Get pricing & availability

    Response quality

    Excellent

    Response time

    1 day

    Services - Fluff Pet Parlor

    Bath and groom only

    Full grooming

    Pet haircut

    Fluff Pet Parlor Photos

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    Ask the Community - Fluff Pet Parlor

    Pawsitive Image Dog Salon - Petey

    Pawsitive Image Dog Salon

    (30 reviews)

    Now, I can't really speak to anything they do regarding dog grooming. But one of the services they…read moreoffer is that you can take your pet in there and bathe them yourself, which is what I did the other day... I wasn't allowed to bathe the dog in the shower, so I called them up, and they told me to come right in. They had plenty of space. I showed up 20 minutes later, and had everything ready for me. Awesome. I got my very confused dog up into the tub and chained her to the front so that she couldn't run off. Bathed her, did our usual routine on that front. I used their towels to dry her, even though I brought my own. Perfectly fine experience. The part that I was slightly incredulous about is that the cost was about $15 for less than 15 minutes of work on my part. Perhaps it's my naivete, but that seems high.

    I am writing this review regarding an experience I had here about five years ago. I am sharing this…read morenow because the lack of communication left a lasting negative impression, and looking at recent reviews, it is clear their customer service attitude has not changed. My dog had an appointment, and everything seemed fine. I was even able to book a follow-up appointment for six weeks later. However, when I called to confirm that second appointment, the owner got on the phone and was incredibly rude. They informed me that my dog had allegedly bitten a groomer during the previous visit and that we were banned from the business.While I completely understand a business choosing not to handle a dog for safety reasons, waiting six weeks, and only telling me because I called to confirm is unacceptable. If they had informed me immediately after the first appointment, I could have spent those six weeks finding a new groomer.The owner's hostile attitude when explaining the situation made a poorly managed situation worse. I see from the owner's responses to other negative reviews here that they continue to treat unhappy customers rudely, which confirms that my experience with their aggressive communication style was not an isolated incident

    Fluff Pet Parlor - groomer - Updated June 2026

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