The employees are amazing very knowledgeable, they get a little overwhelmed when the store gets…read morepacked but I'm kind of surprised they aren't always packed everything they sell is top quality. I have an XL Bully and a little shytZu lol they have toys for all

Took my pet to be groomed and have the fur in his paws trimmed. Returned with no trim of the fur on…read morehis paws. Began limping when I brought him home. Took pet to Vet and was told he received a cut to his paws trimmed. Called and reported it only to be told to bring the vet bill and pictures. Did that and was told it was not their fault. Manager never called me, asked me any further questions or ask the groomer if they tried to trim the fur and cut my pet on accident and then just stopped. will not be using their service ever again. Poor communication and no integrity. Bad service.

They have done a great job with my Labradoodle! They actually listen and do it the way I want it…read moredone

I cannot express enough how much we appreciate Dee's and the love and care they show our dogs. We…read morehave 4 doodles who have complicated coats and most groomers hate them and you can tell by the quality of their work. Jasmine takes good care of our pack and always does a great job making them look good, we have tried many places in Spokane and Dee's will always be our home. Our schnauzers also enjoy their spa day.

So happy to have found this place! Visiting from Seattle, we reviewed other doggie day cares and…read moreare so happy to have discovered The Puppy Pad. We had our 16 month old Newfie boarded and groomed. When we picked her up, she was happy and looked beautiful! (Not easy to groom a Newf!!) If we are ever in need of boarding in the area again, we won't hesitate to come here! They also have a great selection of holistic dog food & treats available for sale and very good prices!!

They shaved my poodle nearly bald no puffy tail or ears he looks bad it will take a long time to…read moreregrow his hair I am very disappointed with their lack of style with this breed of dog, plus my dog has scabs on his ears where they cut his skin. Not happy will never take him back there and warn you if you take your dog there for anything except for just ruining your dogs style.

Took my Golden Retriever there today. Great place and my dog is beautiful! Reasonable prices and…read moreeverything was done: nails, teeth, shampoo, ears, trim and she even got a cute little Christmas neck scarf!!! Plus a treat bag... She was so happy and she smells wonderful!!! This will be our go-to groomer!!!

Brought my two little dogs in this morning and they did a great job! Excellent service and both…read morepups look great. Recommend!!

Mick was awesome! Ideal experience for owners and dog alike! Not having to drop off our dog and…read morehave him suffer alone in a cage for hours is worth every penny (and it wasn't much more expensive than the storefront groomers).

Such great service and excellent work!We've had trouble finding a qualified groomer, but they did…read moresuch a great job our Dog wanted to go with them afterwards. LOL. Thank you Nancy!

Very gentle with animals. You can really tell that Brianna loves dogs. She did wonders for that…read morepoor matted gray cat.

Watch out on weekends... Get a reservation..... Nice lady, I believe owner... Took dog in for…read morenails clip. No worries..... Good price and dog survived. Win/win....

I called the grooming service today to get a price list & a really helpful young man named Devin*…read morewent above & beyond his duty to answer all my questions & also created a file on my dog in case I go in. (I hope I spelled his name correctly). I was almost persuaded to go in - even though the price(s) were higher than I've paid before - just because of his friendliness & helpfulness! I didn't go in today because I needed to find paperwork on my dog's shot record.

DISGUSTING how they treat birds. More poop than water in the bowl, no fresh fruit and vegetables…read moreand over priced so the poor birds will be treated that way longer. The associate literally walked away from us when we asked to see the sun conure after telling us you can't touch the bird...she never came back

Takes really good care of my dogs & they look beautiful. I have Great Pyrenees show dogs.read more

Take it as you will. When we started bringing our pit and dachshund in, things were great. But I've…read morenoticed over the last 6 months when we would bring them is they would still have a lot of dander for just being washed. The business practice is to Dremel the dog nails down. Fine. But several times I would get my pit home and notice jagged edges, sharp spots and the equivalent to hang nails on some of her nails. To be fair, I've noticed the price of the services kept getting cheaper as time went on. I guess you get what you pay for

I had taken my dog(s) to Lisa for three or four years. My pom mix was groomed by Lisa for two or…read more three's years, and I never had an issue. She was always clean, and the cut looked good. About a year ago, we got a doodle. I had asked Lisa for the puppy cut when she asked me what I wanted, and she said no, it was too difficult. I had not been to any other groomers before, so I let her do how she wanted. I will say this now, she never cut my doodle the way I requested. She would shave her down and basically make her look like a poodle. I wanted her face left long, she said, but she'll (doodle) will look like a bauble head. In the last visit, Lisa got a new puppy. I saw her puppy biting my doodles tail. Apparently, Lisa didn't. When I picked my dogs up that day, I noticed my dogs tail looked like a feather duster, but I let it go and thought about it for a couple days and contacted her. Below is our interaction. She always said she wouldn't touch their tails. My new groomer said Lisa was basically just shearing them like sheep, straight down. I am happy to say my doodle now looks like a doodle even after being groomed. And my pom looks like a Pom now as well. My doodle was matted all around her privates, like she hasn't had a peri clean done in a couple of visits. I believe Lisa lied to me about my dogs tail. If she had told the truth, I would not have been upset. Dogs will be dogs. Honestly, the whole incident turned out to be a "Blessing in Disguise." I would not have left her without a good reason.