The employees shared with me that there is a high turnover rate in the barbers and hair stylists, because they don't pay enough, and fire you before you can get a raise. I think that they should reconsider how they treat the barbers and stylists, just getting rid of employees because they don't want to give a raise when the year is up. They should reconsider and act on this concept to increase employee repetoire, and better business ethics, therefore increasing their sales, since money is all they care about! read more

The barber that i got almost thinks that everyone that comes in knows exactly what they want and to say it in barber terms. im just an average guy that doesn't know what to say but explained to her what i wanted. she didnt do at all what i said and cut everything way too short read more

The person cutting hair should not be doing so. She did not listen and did the worst job ever. We had clippers from the pandemic years and I had to fix the butcher job she did. read more

I've had issues with this location prior. When you call corporate they are very apologetic. Today I had a regular Floyd's hair cut scheduled which they should know from My profile is only $32. Today the person who cut my hair charges me for mid length hair. I had less than and inch taken off. I will never be back. It is a shame. I live in walking distance. read more

I think it's my fault to go to a barbershop for coloring. I did a consultation when before I went there so I thought my barber knows what she is doing cause she did a pretty good haircut for me. I showed her the picture I wanted and I told my barber I want less gold then she said I could do a partial highlight. The front is ok ugly. (Color is off too) The back is like idk.... I thought partial highlight does not mean the entire part is gold. Also there is no color at the bottom at all. When I called back and tell them I'm really sad they basically said I shouldn't expect more if I just paid for a partial highlight. I'm like partial highlight is fine but why it is only on the top and leave my entire bottom black.... That does not match what I showed her what I wanted. At the end of the day I just think the color I got is not ok to walk out without a hat. Also When I fishing toning after bleaching. My back was facing the mirror and when my barber took off the towel on my head another barber walked by and didn't say anything but made a face. Then I know god something must be off I spend $200 and I didn't expect my hair look like that. Anyways: DO NOT DO COLORING HERE (I think I might be the only one doing highlights here so I think it's my fault as well..... read more

Floyd's 99 Barbershop - partial highlight - Men's Hair Salons Near Me - Baltimore, Maryland

Every time I went there with an appointment, they had me waiting for half an hour. And the front desk woman's attitude was unpleasant. No respect to the customer at all. read more

Came at my appointment time, but still had to wait almost 30 minutes. Then got the worst haircut I've ever had, and then I was blamed for it! I'll never go back there. read more

Khiara did a wonderful job on my son's hair recently. Super sweet lady. Will come back soon to get my own hair cut with her.

Don't go here. I don't do Yelp, but made an account specifically to complain about this place. Go elsewhere. Polite staff, but disorganized. Confirmed an appointment online and arrived to find person not there. Next available was hours later. read more

It's with great disappointment that I write this review for Floyd's. I have had 2 separate, fairly terrible experiences at this location and I wouldn't recommend their services. I visited this location twice, once in 2022, once in 2023. On both occasions, I made my appointment ahead of time through their website. Their website is easy to use but unfortunately it doesn't ask anything about your service preferences (specifically if you prefer stylists who have experience with ethnic hair). On my initial visit in 2022, I was paired with a woman by the name of Theresa. While she was for the most part pleasant, she did exhaust me with inappropriate conversations during my haircut. For instance, she detailed a situation in which she claimed she was assaulted. I sympathize for Theresa, but I was extremely uncomfortable discussing this during my service. What made the situation worse was that my haircut was sloppy. Theresa finger twisted parts of my hair in an effort to show me "how to style it". Unfortunately, with my curly hair type, finger twisting causes knots / breakage. Towards the end, she asked if I was interested in buying any products, but I declined. She mentioned that she was new to Floyd's, so perhaps she wasn't ready to take on cutting my hair. My more recent service in 2023 was unfortunately worse - to be frank, it was very poor. I booked my appointment and another for my partner with a person named Shawn. When I entered the salon, I was greeted by a woman who said nothing more than "do you have an appointment?" (She could've just said "how can I help you?") I then explained that I did have an appointment. The woman I was speaking with was Shawn. She was unaware that she had an appointment booked with both myself and my partner, and made that clear to the entire room. She loudly stated multiple times that she didn't know she had clients booked cause she was about to take her lunch, but instead she rushed me to her chair and asked "what kinda cut?" I was pretty thrown off by how rude and careless she was being, but I still chose to explain what I wanted. She then managed to cut my hair so fast and rough that she was finished in 12 minutes. I have never had a haircut that rushed in my entire life. When she was finished, I immediately had her cancel the following appointment I made for my partner with her. She didn't look disappointed at all, which shows me her lunch break was much more of a priority. Bottom line: Floyd's has a refined aesthetic thanks to its corporate backing, but this is a business that focuses too little on the art of good service and good hair. You should feel radiant and confident leaving a salon. Forget convenience and treat yourself and your hair to a business that knows how to uplift you. read more

(Edit: the woman's name who cut my hair was Shawn W) If you have long hair, do not come here. This is my third time coming to Floyd's, and undoubtedly the worst. Upon coming in, the lady at the desk who ended up cutting my hair seemed mean and extremely uninterested in her job. She set me up for my walk-in, and sat me in a chair. She then proceeded to shampoo my hair in the most aggressive way possible. She was throwing my head all around roughly, and even got soap and water on my head and even in my ears. After the shampoo, she started to brush my hair from root to end, which with a quick google search, you can see that that's obviously not how you're supposed to brush hair. Not only is my hair already damaged from dye, brushing from root to end is extremely damaging as well. I asked her, "Aren't you supposed to brush from bottom to top?" (since there's endless proof that you're supposed to), and she responded in an extremely rude and condescending tone, "Do you cut hair??" After she finished brushing my hair and went on to cut it, she cut it as though she was 8 years old. I asked for a small trim, and to maintain my layers, and not only were the layers some of the worst i've ever seen, there were chunks of hair cut completely straight across. The pictures I've included don't even truly show how bad this haircut was. I didn't catch the name of this worker, but I have had other cuts here that have also been bad, so my advice for anyone with long hair thinking about going here is don't. read more

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One day my regular stylist wasn't available and I needed a shape up bad. I have a short, relaxed pixie. So, I needed the back faded. My manager is a client. So, I decided to give them a try. I made an appointment through the app, and arrived a few minutes before my appointment. I was greeted like an old friend, and I immediately felt comfortable. The music is a mixture of old school hip hop, light rock, top 10 pop, and some 80's. The stylist that I chose, Cassidy, was super friendly, and did a great job on my cut. She cuts my hair regularly now, and I couldn't be more pleased. Ask for Cassidy! read more

I had an awesome time getting my first haircut since not just quarantine, but since October 2019! Kris did an wonderful job, from asking me whether I wanted a hot towel or if the water was ok temp, to brushing my hair out very gently while it still had condition in it. Honestly, as a person with a very tender scalp, I always get nervous about this part and the way she did it it did not hurt AT ALL! She then proceeded to give me an awesome cut and blown out (see photo, but ignore my grown out roots ;) ). She's also just a lovely human being and I had fun getting to know her. Highly recommend! Side note, she also cut my husband's hair and he loved it. This is a big deal because he never loves his haircuts. Thank you Kris! read more

Floyd's 99 Barbershop - Great cut by Kris, thank you! - Men's Hair Salons Near Me - Baltimore, Maryland

Haircut (by Britt B) = 5/5 Value = 3/5 Customer Service 1/5 Total = 3.5/5 Conveniently located in the Rotunda shopping center, Floyd's at this location allows customers to easily park their vehicles. Nice area since the old Rotunda mall was torn down. A Floyd's Cut is $24, aka their basic man's haircut, which includes a neck massage. 1st time customer also gets free shampooing, but it's additional $5 on top of the $24 if you want to get it in the subsequent visits. My stylist, Britt B, does a great job. The blending job and the texture she created were solid. The quality of the hair is a step above Hair Cuttery ($20) and of course Sport Clips/Great Clips. Obviously each outcome of a haircut depends a lot on the stylist and his/her performance that day, but so far I've been happy with the job Britt has done on me. Unfortunately, the front desk receptionist Nikki has some attitude problems - thinks she's much smarter than you are. Always gives me a hearty chuckle considering the profession I'm in. After tip, paying close to $30 for a haircut is fairly steep. read more

I went to the salon a few weeks ago for a cut, wash, trim, and then shape up. My stylist arrived late because of car trouble and missed the appointment before me( I think they got lucky). It should have been me that was missed. My "stylist" rushed to cut my hair even though I paid for extra time with a longer service booking. I showed a picture and did not get what I showed. In addition, she cut the back of my head with the clippers/razor and I have healing scars from it. I had asked for a trim and she was rushing so she forgot to do it. When I reminded her she gave me a trim so quick and so bad it will be months of growing this out. Then she tried to gaslight me to tell me she gave me exactly what I asked for. I will never go back to the Rotunda location and definitely looking for a new barber in general after this. I had good experiences with Raquel but Khiara kind of butchered me. I will give Khiara grace because everyone can have an off day, but next time I get the sense I am with someone having an off day I will cancel my appointment instead of risking a bad haircut experience. read more

I've been going to this Floyd's for a couple of years , the past few months has went down hill . Took my son there to get a simple hair cut yesterday . Well long story short , his hair was totally " BUTCHERED " worse haircut he has ever had , he's 14 . I could hardly maintain myself but I didn't want him to feel bad about his terrible hair cut . We won't be going back to this location. Over priced and terrible service . read more

Went to Floyd today because Old Bank Barbers was full. I got Wanda, who was terrible. Couldn't get the hairline straight at the back and went I pointed it that is was angled, she blamed me for moving my head. The entire time questioning if I lived in the area if we had a spare room in our house she could rent. She then applied gel in my hair, when I never use product at all. I will never got here again and I would suggest the same for everyone. Go somewhere professional. read more

Sunday appointment with my new FAVORITE Cassidy! This was my first time @ this location but I have been to Floyd's in Denver, Ellicott City and most recently in Houston, before moving back to Baltimore. I was so happy to have gotten an appointment with Cassidy for she was attentive, funny, professional and I walked out with a great cut! THANK YOU CASSIDY and thank you Floyd's for never disappointing... I HIGHLY RECOMMEND this location and this business anywhere in the country!! read more

This comment might seem ridiculous to most. And, I understand they want to create a fun atmosphere. But, I find the music they play to be incredibly loud. I fight a headache every time we go in there. I wish they could tone it down a notch. Maybe it wouldn't bother me so much if I didn't have to shout to the ladies at the front desk upon check in and check out. Other than that, I really do like the place and they do a decent job with my son's haircuts. read more

Did a walk in and was serviced right away! Cut and colored!!! Loving my hair! Hard to find someone to do my hair since I'm natural but Katrina slayed my hair ! read more

Floyd's 99 Barbershop - Cut and colored by Katrina amazing job!!! - Men's Hair Salons Near Me - Baltimore, Maryland

So, I ask at the reception desk: "Is it a problem to get a scissor cut?" "Oh, no, not at all!" I sit down with the stylist (looking at you, Britt B.), who hears me ask my questions and explains to me that I just don't know my clipper cut setting and that it's better and proceeded to talk me into a clipper cut. I didn't want a bad cut, so I didn't argue and agreed to it. NO, Britt. I'm a mature customer who knows what kind of haircut I want. Floyd's offers scissor cuts, so what's the problem? I asked for a scissor cut from you. A scissor cut is a better haircut for me because of the style of my hair. You just wanted to give me a clipper cut for YOUR convenience, right Britt? Gosh, I'm sorry that I almost inconvenienced you. I won't be back to Floyd's. Tried it once and done. read more

Finally a place in Baltimore that you can get a great haircut and customer service! I've used four different stylist and each time they listened and gave me exactly what I wanted. read more

So we've been coming to Floyd's for almost six months; I've been growing a beard & have been pleased with the direction/trims. Tonight we agreed that it needed a bit of shaping and to take a little off the length. I ended up with a beard that was less than half the length. While the barber did a nice job; they whacked off months of growth in a few minutes while I was reclined in the chair. Months of growth & attention - GONE! I'm so irritated/upset and won't be back. read more

Great haircut by Brittany. No wait unlike some of the other places around here! She was happy to make changes when I decided I wanted the top shorter. Free shampooing for new customers was an unexpected surprise. My wife is very happy with the result so the haircut passed the test! I will be back. read more

This is my second review of a Floyds location and second visit. This time, I went for the whole deal... color and cut. I couldn't be happier with how my hair turned out. Color was spot on and cut was exactly what I wanted. The whole process didn't take as long as it would have in a salon, which included a blowout. I saw Trina and will be back to see her! I plan to make Floyds my place for all things hair. There's ample parking and it's all free. I took a cheesy pic to post with my review as proof of my excitement! Ha! read more

This is a great barbershop. It's very welcoming to people of all genders, there is no pretentious vibe, it's nice and clean, the prices are reasonable, and the stylists are super skilled. I am a big fan of Britt at this location. read more

After 9 months of living in Baltimore and getting mediocre haircuts, I finally found a barbor, Victor, and location that gave me exactly the haircut I was looking for. I have been all over Baltimore searching for the haircut I got today. read more

I just came in wanting a conditioning treatment which cost 25 bucks. I played for it with 50 dollar bill and the lady gave the whole thing to the woman and then later asked me if I wanted to tip the whole thing. No way am I paying double the cost are you crazy? For her to assume that was very unprofessional since I had to ask the woman to give me the cash back. The whole place seemed kinda cracked out to be honest. Like they literally seemed drugged out. I won't be back. read more

The barber argued that I should get a different haircut than what I'd requested, and then petulantly did the entire thing in ten minutes when I didn't agree. She did an exceptionally poor job, and I've had to schedule a second haircut elsewhere to fix what I had done at Floyd's. read more

Great location. This is the third Floyd's Baltimore location I've been to in the past 2 years, but I've got to say it is the worst. They have been short staffed both of the two times I've been in. I came in Sunday afternoon as a walk in. Later I called ahead and booked a weekday evening appointment. Also be careful here as they did a full wash and cut and charged me accordingly, without asking. read more

First off 24$ for a men's haircut is over priced. Secondly having people that listen to what you actually want instead of just cutting all of your hair off would be nice too. I asked for my hair to fade from the bottom up and instead I got my head basically shaved except the top part and the lady continued to think I wanted my hair "hard parted". I never asked for that I don't wear my hair like every other person but that's just it. This is a chain and not even a real barber shop, it's a hair salon catering to the crowd that is afraid to go to a real barber shop. Banks knows how to cut hair and they don't offer hair coloring services because they're a REAL BARBER SHOP! Will not return and will go back to Banks to have my hair fixed, even if the wait is 30 minutes. read more

Tracy gave me an amazing haircut! She was so helpful in deciding exactly what I wanted to do with my hair, she even recommended some amazing products for me to try! I can't wait to come back! Truly the best hair cut experience that I've ever had! read more

I just went here, and Victor gave me one of the best haircuts I've ever recieved. I'd recommend it to friends, and I'll be back! (Probably when Victor is working) read more

Stopped in here today for a quick shape up. The wait time was gonna be 40 min, but less than 15 min later, they called me! Trina was fantastic! She took ample time with me, made suggestions and we arrived at the perfect cut...I couldn't be more pleased!! Floyd's and Trina will be my "go to" from now on!! read more

Went today which was the 2nd to last day for half price cuts. Had very good service including the cut, wash and massage. They carry lots of good products. Kids and wife said the cut looks good so, that's what really matters read more

I've been here twice with my son. The diverse staff is very welcoming and treats him like he's an old customer. It's a chain whose decor is trying to convince you it is not. But the staff don't act like they work at a chain. They offer great personal service and great cuts. There are some other new "old time" barbers in the area but those places seem too cool to offer old fashioned customer service. I'll stick with Floyd. read more

Worst haircut my son has ever received. The stylist did the exact opposite of what I asked for while saying over 10 times that she has been cutting hair for 30 years. read more

Floyd's 99 Barbershop - Awful haircut. This is after asking for "long on the top and short on the sides" It's a Lloyd Christmas. - Men's Hair Salons Near Me - Baltimore, Maryland

Good place for a cheap kids haircut. Much better environment than hair cuttery down the street.

When arriving to Barbershop. I ask the Barber for a fade haircut and can wish my hair hair. I got in chair the young lady. Starting cutting hair she look like was going start with good fade haircut something happen. She state cutting down top and turning the fade into regular hair cut. Do out hair cut she was taking my picture. Ask her for fade but got a regular her cut. I ask her going told you that wanted a fade haircut. She told me that it was fade. I told her that was regular haircut. She was so frustrated told her manger. I told the manager that wanted a faded haircut by the Barber but the cut me regular haircut. The Barber run away back every see her again. The manager finish my hair washing my head good smelling. I did have to pay for anything. Manager need hire staff can cut Multicultural hair men and women. "All the world's a stage" William Shakespeare read more

If you're looking for a proper fade. Don't go here. They clarify if the fade is a skin fade and then they still line it up. They don't know how to do fades. I thought it was maybe just one of the barbers so I went a second time and asked for a low fade and she went way to high, like above my temples for a low fade. They give sub par haircuts. But everyone is nice. read more