Rapid reply. Tech (Jeremiah?) knowledgeable and flexible. As far as value, expected results but at…read morea premium price.

They came within a few hours. Very affordable, no hidden fees. Matthew was very professional and…read morefriendly. Would hire again.

this second review is to reaffirm how professional this company is recently had work done had a…read morequestion about one of my units within 24 hours a technician appeared answered my question an even checked my unit to get a company to address your questions concerns promptly is a vital component to the doing business with this firm . so glad I found them as a senior this was of great importance to me .

Mr. Mini Split far exceeded my expectations in terms of price, quality, and value. His quote was…read morereasonable. the units are appropriately sized and well placed to keep my place toasty. The installation is beautiful. He showed up on time every day and worked late to get it done. He answered all of my questions and made sure everything was working. He's ridiculously nice, hardworking, and honest, and I trust him and his assistant do any work in my house any day. My minisplits and my heat pump water heaters are doing great.

A-Team is highly recommended, They installed a new heat pump system for us and did a first class…read morejob. I would recommend them to replace your aging furnace, 5 stars! Also managed a tedious rebate system with NYSEG.

So let's get clear on the scenario. Your tech not only said we needed a new system (which sounded…read morelike a notorious JSP tactic) but when we asked to address the issue and options with the company manager --you, Mark Anderson -- the reply was that Mark wouldn't be available since he's mostly gives talks and presentations, and that it would be he the tech, who would be making decisions regarding our options. The situation WAS urgent given that evening temperatures were in the 40s and the house needed heat. Tuesday morning we had another HVAC technician come over who diagnosed the issue within half an hour! and contacted the manufacturer soon after to remedy the situation. Not trying to "hurt" a small business, but as this interaction represents what you do, it's unacceptable. Try to imagine a customer's dissatisfaction when they're ticked off enough not to answer your call. BTW the Yelp name is my son's who regularly uses social media whereas I don't.

Awesome. Amazing service from this company it's remarkable, most professional, highly trained and…read moreskilled technician, Jordan. Courteous. Excellent communicator. Got right in and set about his tasks in a most efficient, confidence instilling manner. This man knew his honorable trade and profession. Just like back years ago when it took years of training to become considered skilled and a true craftsmen - who took great pride and honoring in their work. Jordan not only resolved the issue lick-it-y split, he went way above and beyond, performing well needed service adjustments and cleaning on my wonderful propane fired living room heater unit. He provided me voluntarily most valuable advice about my unit. Most helpful and educational. What a totally pleasant, stress free, problem easily solved experience. This gentlemen, a true man of his trade, is an outstanding representative for a company that has wonderfully provided all my home heating needs for over 20 years!! Thank you, CES!! Kindest regards. Bob Hunter S Fallsburg rbhunter2025@gmail.com

We had an issue with our very old propane heater and called CES…read more They sent a very knowledgeable, respectful, and friendly young man, Marco. Marco walked us through every step of the service he performed and was incredibly efficient. The next time we need service on our heater, we would request him by name. Outstanding!

Once again, "Our plumber" at JSP, Felix Negron, replaced our water heater , and more. Now, JSP is…read morenot nearly the cheapest- but the level of quality is amazing. A tech like Felix fills you with confidence, he is right there with you, answering questions, being as charming as he is proficient. The work is clean and gives you peace of mind. And we know that should any problem arise, he will be back immediately. That has been our experience for many years.

I rarely write negative reviews, but after months of trying to resolve these issues directly with…read moreJSP Home Services, I believe prospective customers should know about my experience. Beginning in 2018, I paid more than $13,000 for a mini-split system designed to accommodate three indoor units. I recently learned from another HVAC company that the condenser JSP installed is undersized for the system and, more importantly, is not the condenser that was specified in the estimate and documentation and that I paid for. I have the original paperwork and receipts confirming the discrepancy. I have also been advised that the system has been overtaxed, potentially affecting its performance and longevity. For months, I have requested copies of my invoices, work orders, warranties, and extended warranty documentation so my current HVAC provider can make necessary repairs. Emails, calls, and written correspondence have largely gone unanswered from the local home office and parent company. I ultimately stopped using JSP after a family member's credit card, provided for a one-time service call, was subsequently charged for a service plan without authorization, and JSP declined to reverse the charges. (Appointments were frequently cancelled and rescheduled without regard for my time which was another frustration.) After months of unsuccessful attempts to resolve these matters directly, I have filed complaints with the Better Business Bureau and the New York State Attorney General's Office. I have documentation supporting the concerns outlined above and believe JSP should explain why the equipment installed differs from what I was quoted and paid for. This is especially disappointing because when John Parker owned and operated JSP, I was a strong supporter and referred numerous customers. My advice: get multiple estimates, keep your documentation, verify that the equipment installed matches what you paid for, and read both the positive and negative reviews carefully.

Grateful to have found this company! The door lock on our…read morewashing machine broke. I called several other appliance repair companies who were unresponsive or had a three week wait for repair. Bill's Appliance was recommended. I called and received a call back right away with a scheduled repair date within days. True to their word, they arrived just as they arranged and our washer was back in working order, all for a reasonable price and expertly fixed. Couldn't recommend enough!

Such great service! Bill tried to talk me through fixing my refrigerator, saying he was going out…read moreof town for a few days. It quickly seemed like I needed a service visit. His helper, Mike came the next morning and accurately assessed the situation and bought me some time on an aging appliance. Both were extremely polite and professional, and dare I say, 'caring'? A real old-timey way of doing business. Greatly appreciated.

My furnace was not turning on. They were able to get to my home in a few days. Very professional…read more Answered all of my questions. Had it running in 20 minutes.

Whole house 2 zone Mitsubishi HVAC system installed in the…read moreattic and basement. Very professional. Good work. Good communication. In and out quickly . Removed 2 old boilers and oil tanks filled with oil as well! I would recommend.

I highly recommend Glenford Heating and Plumbing. Family owned business in the Woodstock area. They…read morehave come to my rescue several times for plumbing problems. They respond quickly both to voice messages and actual delivery of services. Professional. Reliable.

Broken.....Phone number says 'this number is not setup to receive calls'...so don't waste your time.read more