Five stars!. They fixed my air conditioner in 45 minutes the very next day after i called them. Low…read moreprice. Very professional. I recommend to everyone.Call them.

The tech Mr. Robert's was very professional and informative and explained in depth what he found…read moreand even showed pictures. He was patient and answered any questions I had too. Very happy with the service he provided.

Wow! Everything was fine and then my house's water pressure took a nose dive. My neighbor called…read moreto tell us that a stream of water was gurgling up in the middle of our gravel driveway. Well that explains the water pressure issue. We called Beverly at 1:30pm that afternoon and by 4pm a crew of 2 people were here to help. I could not have asked for a better set of workers. Think of any positive attribute and that was pretty much them. Friendly and courteous, great communicators, incredibly strong work ethic, and just all around nice people. I'm talking about you Gustavo and E. They started by digging up the gravel driveway where the water was coming out. For the next 3 hours they keep shifting and expanding the hole, moving rock and dirt, and following the leak until they uncovered the section of offending pipe. It was getting dark at that point. They didn't have the type of pipe on the truck to fix it. So they packed up the truck and made a quick run to local True Value which was closing in 30 minutes. When they made it back and repaired the break it was pitch black outside and they were working by flashlight. By the time I checked on them again they had the hole filled back in, everything put back in place, and my water pressure restored. I learned that one of the guys had been going since 5:30am that morning and mine was their 6th job of the day. They gave my job all they had and got it done. I can't express how impressed I am by Beverly's quick response to my need and the incredible effort that was made on my behalf. Two thumbs up for Gustavo and E. and the rest of the Beverly team

We've had Beverly Plumbing out twice now for various issues and each time they were amazing! The…read moreplumber was kind, considerate and very knowledgeable. They are on time and reasonably priced. I highly recommend this business!

Oftentimes, despite the most proactive plans, things go awry. Being in the low country, it can get…read moreuncomfortably humid and hot. Yesterday morning, I woke to an very heated home on a 90+ degree day. I called around, read reviews, and came across Preferred. From customer service to dispatch to service technician....EVERYONE was above exemplary in their approach to my concerns. Josh, was the service technician that served the moment. He took care to inform of foreseeable concerns, but admitted that even through his diagnostics couldn't narrow what triggered my issue. What could've been a very expensive call was minimally fiscally conservative in its service charge. The system was running again very shortly. And this morning, I rose to the comfort I have grown accustomed. PREFERRED is now my preferred HVAC/plumbing go to and I elected their PPP maintenance option. I'm looking onward to our working together,as I feel that they will remain honest, caring, and proactive in their service and commitment. Thank you

Charged me $400 to replace a simple, electrical ceiling box (a $3 part at Lowes) and reattach a…read moresmall light. Every week, I get 2 or 3 emails from them. BUT - based on that one service - I would NEVER NEVER NEVER use them again. Look elsewhere. You might save some money.

Justin Todd, the owner, was very prompt when I reached out about replacing a water heater. He came…read moreover, gave me an estimate and from then on the experience was exceptional. He was courteous, knowledgeable, and professional. The quote was spot on and he left the worksite clean. His communication throughout the experience was top of class.

I reached out to Justin for a HVAC quote and also for a water heater replacement. He was punctual…read moreand a also great with communication. He was very reasonably priced in comparison to other companies and also went above and beyond in some aspects of the process!

I found a leak in my retro pink bathroom coming from the connection to toilet. I found Bear…read morePlumbing on yelp. What caught my attention was the locally owned business. I called the number and was prompted to text via the recording. I sent a message briefly describing my issue. Cyle responded immediately. He arrived within thirty minutes. In less than an hour, he had replaced my connector (which was a dinosaur) by going to store. His prices were reasonable and he was a true professional. His number is on my emergency list and I will be calling him soon with other projects. I am impressed with his knowledge, easy going temperament and quality of work. Do yourself a favor and call someone you can depend on for the job to be done right and efficiently. Thank you Clye!!!

Received quote from another plumber to replace an old 50 gal water heater and Cyle was willing to…read morebeat the quote by a significant amount. His response to emails or texts was prompt and was able to complete the job in a timely manner. Really appreciate the quick service and outstanding price for a job well done. Recommend to others to give him business.

Do yourself a favor and call ANY other plumber than 1-Tom-Plumber in Charleston, SC! Our HOA…read morecontracted them to complete a mandated HVAC drainpipe cleaning for the complex. The guy cleaned the drain and then decided to open the T&P valve on our water heater. That unseated the valve, causing 9,000 gallons to drain out of the hot water heater before we finally identified and corrected it. Between the water bills, electricity to heat all the draining water, and leak detection agency we are out $1000+. What did regional manager David R have to say when asked to be reimbursed? It was MY fault that there was sediment in the tank. Hello, your guy SHOULDN'T have touched the valve.... asked 3 plumbers to confirm it. He even had the nerve to say his list showed our tank was in good condition. Why were they looking at it at all? They were supposed to be snaking the HVAC drain. Feels like they created a problem to drum up business for a new hot water heater installation. Are they reimbursing us for the costs incurred by their negligence? His words: take us to court. We've gone many times and have never lost. Do yourself a favor and avoid this company!!!

From the owner: Welcome to 1-Tom-Plumber, your trusted plumbing and drain cleaning experts in Ladson. We offer…read more24/7/365 service for both residential and commercial needs, specializing in leak resolution, drain clearing, and emergency plumbing services. Our commitment to reliable and responsive care ensures your satisfaction with every job. Contact us for fast, professional service in the Charleston community.

We have been relying on Jimmy at NAB's plumbing to take care of plumbing maintenance. He has kept…read moreour tankless water heater in working condition. He is honest and straightforward and his prices are very reasonable. We are glad to know him!

I gave Jimmy with NAD plumbing star, but want to retract that 0 stars. We had Jimmy out three…read moretimes for different things within less than two weeks. We had paid him $1000... The toilet would not eliminate the waist so he plunged it and said it was fine as he left the toilet filled up called him and he said he did not have a snake, but that we should call Roto-Rooter.