Prompt service, capable repairmen. You get my vote Rudd Plumbing! I'm confident I'm in good hands,…read moreand I highly recommend

I was called and offered a "complimentary whole home inspection" only for them to get to my house…read moreand say it was just the hot water heater. Great marketing technique, terrible waste of time and follow thru.

Sewer line in my 40s home was backing up…read more Rooter now wanted $80 just to show up and didn't fix the problem but assured me the line was clear, charging an additional $300. Of course it backed right back up the next day with heavy rains, so their work did not address the problem. Then they said I needed to spend $800 MORE to de-scale 25 feet of sewer line, and then they wanted to sell me 3 to 5 THOUSAND DOLLARS worth of re-sleeving the sewer line. This was after I saw with my own eyes through their camera that the line was showing its age but was clear, just like they said. So... i paid $400 for nothing and I'm still mopping up sewer water. These guys have one heck of a racket going on.

We had a very difficult and frustrating plumbing situation in our condo complex. We had several…read morecompanies out that charged us $$$ and did not solve the problem. Butch and Josh with RooterNow listened and investigated the situation and solved the problem. Always going above and beyond. So grateful. My go-to for Plumbing, commercial or residential.

small hiccup with the appointment in the beginning but was resolved quickly. Great techs, even…read moreshowed me where the relay was burnt. replaced on the spot at a fair price. Cleaned everything. great company

It was Sunday evening when I discovered a plumbing problem at the house. I decided to put out a…read morerequest a quote through Yelp so I could see who was available and get some pricing for Monday morning. I've had this issue happen years ago so I was pretty confident in the fact that I needed my main line snaked/augered. I feel like the whole point of doing these requests is to get the info you need without a bunch of phone calls and visitors to the house, but it feels like pulling teeth trying to get a quote out of someone. I understand there are variables, but I'm including a description of what I need... at least give me a ballpark. While Holy City is one of the ones that would not offer any pricing, they did offer a free estimate and they also got back to me Sunday evening within minutes of putting in my request. I went back and forth on the app and set up an appointment for Monday morning between 10am-12pm and was told I would get a text 30 mins before to let me know someone was on the way. Well 10-12 came and went with no tech, no call, and no text. I did shoot them a message at that point letting them know that nobody came. A while later, they sent me a message saying that my appointment time had changed and would now be between 3-5pm. No apology or acknowledgement of the missed appointment from that morning. So I replied, "No thank you. You already no call/no showed our first appointment". I get no response on the app so I figure what's done is done. Then I get a text around 3:15pm letting me know a tech is on his way to my home. I responded with a shortened version from above and that I no longer wanted service. Then it seemed I was getting a new message from an Aaron D stating he canceled the appointment and was sorry for the confusion about my appointment. I pointed out that there was no confusion about the appointment and that I was ready and waiting the whole time to which their tech no call/no showed. Then they just reschedule me for 5 hours later with zero explanation or apology. At that point, the problem was already fixed by another plumber from another company who was more reliable. From there, Aaron did apologize for the inconvenience and acknowledged that the mistake was on their end and he would deal with it internally. Based on other reviews and the quick response to my initial inquiry, I was really looking forward to a great experience. Maybe this was a fluke for them, but I can only go off of the experience I had and it was quite disappointing. I'll add an extra star for Aaron reaching out to remedy the situation and acknowledging their mistake, but I won't be recommending them to anyone else.

Have scheduled a reasonable job and price. Seemed more worried about the job being unnecessary and…read moresaid a complete kitchen faucet replacement would be more advantageous. With a 10 year warranty, had it repaired with warranty parts. Update: requested return of the plumber to follow up on his repair as a problem still existed. Plumber denied there was a problem. A handle adjustment is all that is needed. I was uncomfortable with conversation finally cancelled the return visit. I do not recommend.

We have used Servant Plumbing twice for our Mt. Pleasant home. They are responsive & terrific…read moreplumbers. I highly recommend them to anyone in the Charleston area.

Wow! Everything was fine and then my house's water pressure took a nose dive. My neighbor called…read moreto tell us that a stream of water was gurgling up in the middle of our gravel driveway. Well that explains the water pressure issue. We called Beverly at 1:30pm that afternoon and by 4pm a crew of 2 people were here to help. I could not have asked for a better set of workers. Think of any positive attribute and that was pretty much them. Friendly and courteous, great communicators, incredibly strong work ethic, and just all around nice people. I'm talking about you Gustavo and E. They started by digging up the gravel driveway where the water was coming out. For the next 3 hours they keep shifting and expanding the hole, moving rock and dirt, and following the leak until they uncovered the section of offending pipe. It was getting dark at that point. They didn't have the type of pipe on the truck to fix it. So they packed up the truck and made a quick run to local True Value which was closing in 30 minutes. When they made it back and repaired the break it was pitch black outside and they were working by flashlight. By the time I checked on them again they had the hole filled back in, everything put back in place, and my water pressure restored. I learned that one of the guys had been going since 5:30am that morning and mine was their 6th job of the day. They gave my job all they had and got it done. I can't express how impressed I am by Beverly's quick response to my need and the incredible effort that was made on my behalf. Two thumbs up for Gustavo and E. and the rest of the Beverly team

We've had Beverly Plumbing out twice now for various issues and each time they were amazing! The…read moreplumber was kind, considerate and very knowledgeable. They are on time and reasonably priced. I highly recommend this business!

The technician was very prompt, professional and friendly. Explained everything so I could…read moreunderstand it in order to make an informed decision.

I recently hired Preferred Home Services when I had an issue with a digital thermostat. Their tech…read morewas extremely helpful and was able to replace the unit, but I was floored by the total cost of the visit. The service call was on a Sunday, so I certainly understand the premium charge. But I was essentially charged $500 for labor to unplug and plug in a new thermostat (a $200 part). No new wiring, just plug and play. The tech did check the furnace and air conditioner, but my total bill was $700. Again, I understand the Sunday premium charge, but a $500 labor charge is way too extreme. I'm rating them a 3, only because the tech was very helpful, but I would have rated them much lower because of an obvious price gouging practice that this company uses, which was extremely disappointing. I've learned a very hard lesson to never use them again..

I found a leak in my retro pink bathroom coming from the connection to toilet. I found Bear…read morePlumbing on yelp. What caught my attention was the locally owned business. I called the number and was prompted to text via the recording. I sent a message briefly describing my issue. Cyle responded immediately. He arrived within thirty minutes. In less than an hour, he had replaced my connector (which was a dinosaur) by going to store. His prices were reasonable and he was a true professional. His number is on my emergency list and I will be calling him soon with other projects. I am impressed with his knowledge, easy going temperament and quality of work. Do yourself a favor and call someone you can depend on for the job to be done right and efficiently. Thank you Clye!!!

We contacted Bear Plumbing to replace a master bathroom faucet. Cyle the owner came out and…read moretemoved the old faucet and replaced with the new one we purchased. He was responsive and efficient and we will definitely use him again.

We woke up on a Monday morning to a leaky faucet in a house we bought 6 months ago…read more We tried to go through the home warranty, and they couldn't get anyone out for 2 weeks. Josh, the Drip Doctor, called me within five minutes of a home advisor search, and came to diagnose the problem same day. Then, he came back the next day to fix the problem. Josh also worked with our warranty company to help us get reimbursed for covered services. The job was done right and quickly. He's a plumber who works with a sense of urgency and cares about families and their homes. I'd recommend Drip Doctor to anyone!

Very responsive. Joshua came out on time, gave us a reasonable quote and do exactly the work that…read moreneeded to be done. We are very happy and will be using him for future projects....thanks again!

Do yourself a favor and call ANY other plumber than 1-Tom-Plumber in Charleston, SC! Our HOA…read morecontracted them to complete a mandated HVAC drainpipe cleaning for the complex. The guy cleaned the drain and then decided to open the T&P valve on our water heater. That unseated the valve, causing 9,000 gallons to drain out of the hot water heater before we finally identified and corrected it. Between the water bills, electricity to heat all the draining water, and leak detection agency we are out $1000+. What did regional manager David R have to say when asked to be reimbursed? It was MY fault that there was sediment in the tank. Hello, your guy SHOULDN'T have touched the valve.... asked 3 plumbers to confirm it. He even had the nerve to say his list showed our tank was in good condition. Why were they looking at it at all? They were supposed to be snaking the HVAC drain. Feels like they created a problem to drum up business for a new hot water heater installation. Are they reimbursing us for the costs incurred by their negligence? His words: take us to court. We've gone many times and have never lost. Do yourself a favor and avoid this company!!!

From the owner: Welcome to 1-Tom-Plumber, your trusted plumbing and drain cleaning experts in Ladson. We offer…read more24/7/365 service for both residential and commercial needs, specializing in leak resolution, drain clearing, and emergency plumbing services. Our commitment to reliable and responsive care ensures your satisfaction with every job. Contact us for fast, professional service in the Charleston community.