They no longer have the real sweet lady that did the mammograms. Instead there's a new gal and she…read moreisn't friendly and at one point was so rude I couldn't believe it. Also, a radiologist no longer looks at the mammogram right away. Instead she let me know that my dr would get the results in 5 - 7 days. I've never had to wait on results at any place before including here, but I guess they've changed things over the last year. Update: I got my results and they said no change year over year. I find that hard to believe, considering I have a golf ball size lump there that definitely wasn't there the year before. I called and asked that they look at it again. They never called me back. I called today to see if a radiologist had looked at it yet. And no, a radiologist still hasn't looked at it but said a mammogram tech looked at it and maybe it's a cyst. So, I would say to absolutely never go here. You can not count on a radiologist looking at your scans. Now, next week I am going to get looked at somewhere else because it's now baseball size. North Star has prevented me from getting proper treatment for over a month now due to their slow results, lack of care, and not having a radiologist look over scans.

Office is nice lots of snacks. Front desk employee was very snarky. Also maybe send someone the…read morecost of the imaging before they drive 40 minutes to get there. Wouldn't have wasted my time.

Solis Mammography is THE place to go for the best in breast care. The staff genuinely cares about…read moretheir patients, and the entire process is very efficient. CeCe at front desk was very friendly and made sure my check-in process was quick and easy. My tech Paula was very kind and explained the exam process thoroughly. I was in the office maybe 20 minutes total. Ladies...Solis truly makes it easy to take care of your annual exam and on top of your health!

Solis Mammography - Flower Mound: My Honest Experience…read more I wanted to share what happened at Solis Mammography in Flower Mound. I went in for my first mammogram already feeling nervous, and the front desk wasn't welcoming or inviting. The way they acted toward me and my partner felt uncomfortable, and it made the whole experience more stressful than it needed to be. What confused me most is that when I brought my partner (who uses a wheelchair) for her appointment previously, they were allowing me to go into the exam room with her. But when it was my turn for an exam, they said my partner couldn't come in with me--even though Texas Patient Rights allow a same-sex support person in the exam room. The inconsistency was frustrating, and this is now the second time we've walked out because of unclear policies and unprofessional interactions. The only consistently kind person we encountered at the front was a very young receptionist. Everyone else seemed unsure how to answer basic questions and kept disappearing "to the back" to check on things. Side note: We ended up going to Touchstone Imaging in Flower Mound, and the experience there was phenomenal. The staff was knowledgeable, gentle, and kind. They worked smoothly with the VA, scheduling was fast and efficient, and the entire visit felt respectful and supportive. Sharing in case it helps anyone else navigating the same thing.

I had a CT scan and an MRI on 2-11-26. The center has a wonderful staff. They work hard to get the…read moreneeded images. I highly recommend this imaging center

I had to go in for an MRI and I had a great experience with the front desk and MRI tech. The…read moreenvironment was clean, calm and everyone was very personable. The location was convenient and easy to find as well.

Dr. Cannon, Nurse Crystal and the rest of the medical staff and administrators were outstanding and…read moreI will use this facility going forward for all my MRI imaging work.

Touchstone Imaging in Flower Mound is very well run and has a great staff! I highly recommend this…read morefacility!

Excellent care delivered with kindness and compassion. I have been a patient here for at least 5-6…read moreyears. I recommend them all the time.

What a GREAT experience!…read more I turned into the place of business and for one second wondered where I needed to go and BAM, there were signs with arrows! The signs led me completely to the front door. Rode the elevator to the second floor and immediately saw the sign where I needed to go. I had my paperwork ready to go and handed it in and asked how long it would be as I had a conference call at 9 (my appointment was at 0740). They were like NO PROBLEM at all, we will have you in and out in 30 minutes. So then I had a seat in the waiting room which was very cozy and great magazines to keep me busy but before too long, they called me back. She gave me instructions in a very polite way and explained everything that was going to happen and left me to get undressed for my mammogram. They have a locker that you can put your purse and things into while you are having your test ran and a handy wrist band with the lock that you can wear on your wrist. Everything was ready to go and she had a nice touch and made the experience as comfortable as she could while making light conversation. Very pleasant. We were finished before I knew it and I was out of there in less than 30 minutes and made my conference call. I can't say I am looking forward to going to my next mammo next year but I know exactly where I will be going!! For sure!

I honestly had the very best experience. I needed an x-ray, an MRI, and a Mammogram and got…read morescheduled for all three in the same afternoon. From the moment I checked in, the staff went above and beyond to ensure my comfort and safety! They were all efficient, professional, and extremely friendly! Shout out to Daniella (sp) in Mammogram for going that extra mile to ensure I didn't pass out during and after all the tests!

I went in for a specialized MRI and was extremely nervous. The tech's were so helpful and kind and…read morewhen finished I was so pleasantly surprised. They walked me thru step by step. The care I received was top notch!!! PM

Very warm welcome; guidance on completing the check-in process at the kiosk is helpful. Bring your…read moreID and insurance to scan the cards yourself! Have your designated driver's name and number ready to enter in as well. Super friendly staff, tons of warm blankets at your request. When the procedure is over, snacks await! The quality of care made up for the miserable SUPREP for the Colonoscopy. I felt well cared for for what otherwise is a very blah experience in life.

Was my second time at location with Dr Mehta....I know this isn't the most enjoyable thing to do,…read more but both appointments went great and I was very comfortable from the minute I entered until the moment I left. Prep instructions and reminders were helpful and follow up was nice. I had zero complaints last time and zero this time as well. Staff is great and care is excellent. I would not go anywhere else.

We did have an bad experience here!…read more Update: I received a very heartfelt apology from the owner later in the day. Without going into too much detail, sometimes people behave a certain way because of events that happen in their life. I truly appreciate the apology, so I'm changing my review...

Ashley was awesome. I had to do a pharmacagenomic test and she was very pleasant! I didn't know…read morewhat to expect as I have never had the test before and she made me feel comfortable. By the end we were joking like we had known each other for awhile. She didn't cross tech/patient boundaries just made the ordeal a bit lighter on me which I appreciated. Sometimes labs can be too technical and too impersonal. That's what I expected...but glad that's not how I was treated. We aren't just another number...we do have feelings and are usually frustrated. It's nice to have someone care enough about you that they make it more personal! Thanks Ashley! Sincerely, Kealine

I have been impressed with this facility an the workers I have been twice, once for a X-ray then…read morefor a MRI. Both times I was treated kind an courteously and was given great care. When I scheduled my MRI I actually missed the first appointment an they called immediately an reschedule for later that night I ended up rescheduling that one for the next day because they would have to be there after they close an I felt bad about that. They had no problem with me rescheduling an got me in an I got my MRI an they all were super kind an were apologetic that the night before ran so late. Which I know wasn't their fault so it was fine. Definitely would recommend coming here for all your imaging needs.

Holly was very professional and informative. The procedure went smoothly. I've been here several…read moretimes and it's always gone very well.

My husband had to visit this location for a RTD urine test for his CDL and is required to have a…read moremale practitioner monitor the test. We tried calling to verify this, but there is no option to speak to a person. When we arrived for his appointment, everything is self-serve so we were unable to verify whether a male practitioner was present or not. The female practitioner told us that if they had a direct phone line, it would be ringing all day. They brought him back and after waiting 30 minutes they could not find a male practitioner, so we had to leave and drive to a completely different location that had one. The entire experience was extremely frustrating and over an hour of our time was wasted for something that could have been easily done in 10 minutes.

Today was the first day open while roads were still icy. Kimberly was by herself working steadily…read morethru appts and walk-ins with a smile on her face and strong communication. She is amazing. I hope Quest thanks her as she makes the experience of all things bodily fluid and testing smooth and positive. Thank you Kimberly!