I've used Giovani 4 times in the past few years and he has always been quick to respond through…read moretext message. Last night he came and worked on my water heater for over two hours until it was working so that my family and kid can have hot water again. I always appreciate how responsive he is and that he always shows up when I need a plumbing issue taken care of.

Giovanni was absolutely amazing! My kitchen drain stopped working and my sink was completely…read moreclogged. What I thought would be a small, quick fix ended up turning into a much bigger project, but Giovanni was incredibly patient, thorough, and committed to getting the job done right. He took his time, never made me feel rushed, and genuinely cared about finding a solution. On top of being extremely knowledgeable and honest, he's also hilarious, he had me laughing throughout the whole process! I highly recommend Giovanni to anyone who needs plumbing work. It's hard to find someone who is honest, reliable, patient, and genuinely takes pride in their work. If you have any plumbing issues, call Giovanni, you won't regret it!

We used this company in July of 2026 and they were great. We had been smelling a slight gas smell…read morein our garage for a number of months. The smell was not consistent. It only occurred when the weather was hot. Basically, only summer afternoons. We had PG&E come out repeatedly and they could not find the source. We spoke with plumbers and other heater repair companies. All of them told us that it was not our heater; that we were wrong about the inconsistency of the smell. That gas leaks are only consistent and would not happen only when it was hot. We were told that we must be wrong. We felt like we were going crazy. Until we called Bay Area Water Heaters and Dave came out (with a whole crew). He took the time to inspect our heater and said yes, this slight gas smell on hot days is something he had heard of. It was likely due to an old valve within the control panel. He walked us through our options but ultimately suggested replacing the entire heater. His team was able to do the job right then and there and at a reasonable rate. It was completed within the hour. And sure enough, no more gas smell in our garage. Dave and his team were amazing and incredibly professional. We will be using this company again.

The owner, Chris, showed a complete inability to control his emotions and yelled at me over the…read morephone during a routine customer service call. I had scheduled a service appointment and needed to cancel. I understand that cancellations impact a schedule, so I remained completely calm and polite throughout the conversation and paid their full cancellation fee immediately without hesitation or dispute. Despite complying with their policy right away, the owner became hostile. He lost his temper, raised his voice, and berated me for how much the cancellation hurt his business. A cancellation fee is meant to cover lost time--it is not a license to yell at and lecture paying customers who are speaking respectfully. Handling ordinary business interactions with this level of aggression and emotional volatility is completely unacceptable. I would strongly advise against dealing with an owner who treats customers this way.

Adrian was friendly, careful, efficient, and explained clearly what was needed. He left the area…read morenicer than he found it and made sure everything worked better than it ever had before. Highly recommend!

We had Giovani come out to our house and he was great from start to finish. He was very…read moreprofessional, showed up ready to work, and knew what he was doing. The work was done right and the quality was solid. He was easy to work with and took the time to make sure everything was taken care of. I'd happily hire EJ Home Services again and recommend them to anyone looking for someone dependable. Five stars.

Quick response and fantastic work quality. Great value and excellent service…read more Waking up on Saturday morning to a broken heater is no fun, but they made it so easy

Wish we knew about Efficient Water Heaters sooner…read more We had to replace our tankless water heater on short notice and had a new Navien tankless water heater installed by another company. Unfortunately, it took 2+ mins to get hot water. The installers came back multiple times over many weeks trying to fix it -- no luck. In desperation, we called Joseph at Efficient Water Heaters who came out and quickly diagnosed the installation issue. The next day, Omar performed the work and now (finally!) our Navien operates as intended. This business is Navien certified and it shows; they definitely know what they are doing. Oh, and they're very personable & professional throughout. Just call or text them to solve your water heater needs. No need to mess around with anyone else.

Water Heaters Only gets an A+ for customer service. Our water heater would not re-light after the…read moregas meter was turned back on. I was going to schedule service and when they called to schedule, they went a step further and talked me though over the phone on how to light the pilot, that was not on the instruction sheet. After several attempts, sure enough, the status light blinked green! It's working fine now and they didn't need to come out. When it's finally time to retire this water heater, I will for sure give my business to Water Heaters Only. A truly customer service oriented business. I highly recommend them!!

Daniel C. did a great job replacing my water heater. He first came out to provide a quote, and…read moreafter I accepted, he was able to start the work immediately. He arrived on time and finished the job ahead of schedule. He explained everything in detail and made sure everything was clear. The price was very reasonable, especially compared with the other offers I received. I'm very happy with the work and would definitely call them again if I need similar work in the future. Highly recommended!

Alex, the Super Plumber, is OUR plumber, you can't have him! Ok... I guess he can help you too;…read moreafter all, he DOES have super powers. Whether you have an emergency excrement volcano spewing poopoos all over your front yard (who knew Golgothans were real?!?) or just a funny smell in your master bathroom he comes quickly to meter swift plumbery justice to make life smell right again. His knowledge is vast, prices are fair, punctuality is on point, and speed is extraterrestrial! Alex truly lives up to his Super lineage (it's as if Superman had a cousin who chose to do more important things than save hapless female reporters). Keep up the great work Alex!

Showed up quick and got the job done at quote. Very professional and friendly to chat with.read more

Today we had a service call from Handy Plumbing Man. The technicians were Patricio Lozano and…read moreBrayen Duenas. They were both very professional, courteous and honest. I have used this company in the past for my plumbing needs and would highly recommend them

PROS: Online scheduling for emergency clog w follow up…read moretexts. Clog taken care of + 130 feet of degraded main sewer pipes brush coated. Was it expensive, yes. Was it worth but we paid for it, yes!. Homeowners have to understand that we pay for deferred maintenance and it's always a "surprise.". Employees who did not speak English were easy to communicate with via translation apps. - CONS: Sewer technicians managed to splatter cement water all over the plants that frame the driveway, and the slate stone walkway. - Follow up in order to get the 15 year warranty was deplorable! We need a fully-executed estimate or double-signed invoice, in order to transfer the warranty to the new homeowner. . I have emailed the company multiple times.... No response.

My water heater from 2022 was having "issues" so I called David and he said he would be able to…read morestop by the following morning. After checking it out he confirmed that it needed to be replaced. Just 90 minutes later everything was done! He and his partner returned with a replacement water heater, installed it, and hauled away the old one. Thank goodness the old one was still covered by the manufacturer warranty thus I only had to pay for the labor. Super fast! Great work! Thanks David!

Outstanding Service! Went Above and Beyond!…read more I highly recommend these guys for their excellent service, professionalism, and dedication to making sure the job gets done right! Our water heater went down, and they came out the very next day and quickly repaired the thermostat. Unfortunately, we continued to experience some issues afterward, but they didn't leave us hanging. They came back, went above and beyond, and ultimately installed a brand-new water heater for us--even on a Sunday, which is a day they normally don't operate! The owner and his assistant were fantastic. They worked together as a team, were friendly and professional, and got the job done quickly and efficiently. What impressed me most was how thoroughly they checked everything to figure out why the hot water wasn't flowing properly throughout the house. They took the time to make sure the problem was resolved, checking all the fixtures and making sure hot water was running properly through all our sinks and other water outlets. It's not every day you find a company that genuinely cares about its customers, stands behind its work, and is willing to go the extra mile--even on a Sunday--to make sure your family has hot water again. Excellent customer service, great teamwork, fast response, and quality work! I truly appreciate everything they did for us. If you're looking for reliable water heater service from people who care about doing the job right, I highly recommend giving these guys a call. Thank you to the owner and his assistant for going above and beyond. You guys did an outstanding job! Five stars all the way!

Angel responded to my Yelp query for water heater replacement and he was very responsive to all my…read morequestions. He gave me a good price. Anthony was the one who did the work. Professional and pride in workmanship is how I would describe the engagement. He did not rush the job even though he started very late. Did everything well and cleaned up after. No complaints.

Angel and his team are amazing! They gave great advice! Really appreciate their help with our…read moreplumbing issues. They installed our water heater as well. I would highly recommend them!

Adrian was vey knowledgeable, responded almost immediately to a voicemail msg that I left for him…read moreregarding my leaking water heater. He and Walter were here within 2 hours and replaced a leaking T & P valve. Price was very reasonable. I would definitely recommend this company as honest, capable and trustworthy and would not hesitate to do business with them again.

Our water heater started leaking bad out of nowhere so I called the number on the sticker and got a…read morehold of someone immediately. Michael was here within 2 hours of my phone call and he had a brand new water heater installed in less than 2 hours. Highly recommend Water Heater Specialists. They are responsive, efficient, and professional.