I rarely write reviews, but after the week I just had, I feel compelled to recognize truly exceptional service. I had a leak in my bathroom that went on for almost five days. Water was pooling around the bathtub, then spreading through the baseboards, and eventually seeping into the hallway. The on‑site maintenance team initially believed the bathtub faucet was the issue, so they caulked it and restricted use for 24 hours -- but the water kept returning. A plumber then discovered a crack in the toilet, which was replaced, yet the leak continued. By the end of the week, water had begun spreading beyond the bathroom and under the floorboards. By Friday, everything pointed to yet another unresolved issue, and that's when Robert from Flow City Plumbing arrived -- and everything changed. Robert did what no one else had done all week: true, methodical troubleshooting. He: - Carefully removed floorboards and baseboards to follow the path of the water - Traced the leak from the bathroom out into the hallway - Checked the adjacent bedroom closet and immediately identified moisture in the carpet - Gently opened drywall to inspect the plumbing behind my unit - Ultimately traced the actual source of the leak to the apartment behind mine His approach was cautious, systematic, and incredibly thorough -- no guessing, no assumptions, just skilled problem-solving. He respected my home, explained what he was doing at every step, and didn't stop until he found the real root cause of the problem. Although I'm not happy that it took nearly five days to identify and address the issue, I am genuinely grateful that Robert was the one who finally stepped in. His professionalism, attention to detail, and commitment to getting it right made all the difference. If you need a plumber who will truly investigate, diagnose accurately, and handle the job with care and expertise, ask for Robert at Flow City Plumbing. He is the reason my leak is finally resolved. read more

I can't speak highly enough of the incredible service I received from Yussef and the team at Flow City Plumbing. From the moment I contacted them, their customer service is top-notch. The team was not only extremely responsive but also very friendly and attentive to my needs. They made sure to explain everything clearly and answered all my questions with patience. The technicians who came out were professional, personable, and a pleasure to work with. It's rare to find such a fantastic balance of expertise and friendliness. They really took the time to ensure everything was done right, and their attention to detail was impressive. What truly blew us away was how quickly they completed the job! We were amazed at how fast and efficient they were, without sacrificing the quality of their work. It was clear they took pride in their craft and were committed to providing excellent service. If you're looking for a plumbing company that combines great customer service, skilled professionals, and incredible efficiency, look no further than Flow City Plumbing. I will definitely be calling them again for all future plumbing needs. read more

Outstanding Service from Flow City Plumbing! I recently hired Flow City Plumbing to install a new garbage disposal, and I couldn't be happier with the service I received. The owner was incredibly polite and professional, and they went above and beyond to accommodate my schedule by sending a plumber at a convenient time for me. The plumber who arrived was nothing short of excellent. He was friendly, efficient, and took great care to avoid making any mess in my kitchen. He even went the extra mile by putting everything back under the sink once the job was complete, which I really appreciated. Not only was the service top-notch, but it was also well-priced--I was expecting to pay more for such high-quality work! Overall, my experience with Flow City Plumbing was perfect, and I will definitely be calling them for all my future plumbing needs. Highly recommended! read more

I recently hired this company to look into a repair here in San Jose, CA. The plumber arrived on time, was professional, and completed the job efficiently. The installation was done with great attention to detail, and the handle works perfectly. What truly impressed me was their commitment to satisfaction. After a follow-up conversation, they took the time to understand my situation and went above and beyond to ensure I felt valued and taken care of. Their kindness and willingness to accommodate my needs made all the difference. Flow City Plumbing delivers not only quality craftmanship but also exceptional service. If you're looking for a company that genuinely cares about its customers, I highly recommend them! R.C. Christian read more

Flow City Plumbing really helped me in the moment of crisis when my water heater leaked and we lost hot water. As usual, it happened on the weekend, plus before a holiday season. They came asap, installed the new heater with professionalism and high quality work. The price was probably adequate, but I didn't really have time to shop around. The best part of my experience was a good communication before, during, and after appointment. Will use them again and highly recommend to others read more

I hired Flow City to replace a water heater at my moms house and they did an amazing job! They were able to accommodate us the same day and offered us several options for the replacement. We chose to pull a permit for the install as it was recommended by the HOA and our inspector passed with no problem (the inspector even acknowledged Flow City for their attention to detail and professionalism). For sure one of my better experiences with a contractor in recent years. read more

Flow City Plumbing is not only professional, but extremely timely. My kitchen sink was backed up and overflowing, making an absolute mess of my kitchen. So I picked up my phone and called flow city, Peter picked up my call on the second ring and got a technician out within the hour. Erick was the technician that came out and helped us. He was friendly and professional, the problem was resolved and Flow city gained a forever client. Thank you flow city plumbing. read more

Seriously best in town. I called ahead to get information on the service not only did they answer all questions i had but they delivered great service as i expected. i needed a fix the a small leak coming from the drain on our kitchen sink. Really happy with the work they've done so far. Upfront they told me the type of repairs they would do, and the cost before getting started. Highly recommended getting with flow city plumbing they will not let you down. read more

Customer service was great. I called really early in the morning, because I had people coming over that day and I needed my toilet fixed. The owner answered & was quick with giving me a time and price estimate. He and another employee came over that same day and fixed my toilet. The owner seems like a real genuine guy and they got the work done fast. I will be calling Flow City Plumbing again if I ever have anymore plumbing issues. read more

Flow City Plumbing provides high-quality and dependable plumbing services. They have experienced team that guarantees effective and professional assistance, handling everything from small repairs to significant installations, thereby ensuring everything remains safe and comfortable To your needs. Also, delivers exceptional value to all clients by guaranteeing top-notch services at great prices. read more

We've been customers for over 10 years, and the service has been excellent every single time. Ricky is our go to specialist--he responds extremely quickly to every situation, offers the most practical solutions, and his work is always meticulous. Whether it's a home project or an emergency plumbing situation, we trust his advice completely. Outstanding work! read more

I had an absolutely fantastic experience with Robert. He came late at night, around 9 p.m., and worked tirelessly to fix my pipes. Not only did he solve the problem quickly, but he also cleaned everything up afterward. I couldn't have asked for better service - highly recommend! read more

Flow City Plumbing is terrific! Their customer service is wonderful and their plumbing technicians are courteous, on time, highly skilled, and efficient. Ricky and Eric were great! Flow City will be my "go-to" for future plumbing needs. Thank you Flow City! read more

Flow City Plumbing in San Jose provides excellent service with professionalism and efficiency. Their team is knowledgeable, friendly, and ensures the job is done right the first time. Highly recommend them for reliable and high-quality plumbing work! read more

Excellent job! He was very organized and detailed minded. Also, very professional. He knew exactly what the problem was and how to fix it in a timely manner. He explained things to me as he worked. I really appreciate your business. read more

Outstanding service clearing our parking lot drains. with the recent rains we had really bad clogs throughout our rental properties. Supersi thanks to Ricky Torres for taking care of everything. Highly recommen! read more

I had a plumbing problem with my kitchen sink and they came out and fixed the problem Great response time and excellent customer service, will recommend to family and friends read more

Great service by Randy!! We were getting worried about our bathtub being clogged and he came in and did his magic! Now we know if we come across any issues, know who to call! read more

Rudy Gama was very polite. Flow Cit's Plumbing is very consistent and when the set a time and date they're on time. They have a great work ethic and have very hard workers. read more