I showed up for my visit a few minutes early. The person who checked me in did not speak English…read moreand she had food on her face and food all over her shirt. I was then escorted to a room with very little light and given no instructions until I asked. The masseuse walked in w/o knocking and not knowing if I was undressed and ready for it. Her phone text tone went off a few times while my session was going. I could hear loud talking in the hallway and at one point my masseuse was called out of the room. I think she left the room approximately 4 times during my massage and never covered me up. She sat on my butt w/ a towel in between to do a portion of the massage. There are so many more horrible things about this appointment but these are the main points. Oh and lastly the Groupon included a "hot stone" portion which was never done. Do not go here!

Excellent : especially ms Tiffany this spa is very well managed I highly recommend return visitread more

I've been getting my eyebrows tinted and waxed here for a while now, and I couldn't be happier with…read morethe results every time. Milda takes the time to understand exactly what I'm looking for and always makes my brows look natural, full, and perfectly shaped. Her attention to detail is amazing, and I always leave feeling more confident. She's also incredibly kind, professional, and makes every appointment enjoyable. If you're looking for someone who truly cares about their clients and does beautiful work, I highly recommend her!

Milda's work is 10/10! It was my first time getting extensions and I wasn't sure what to expect but…read moreMilda walked me through every step. I wanted to make sure my lashes looked natural so she put down a few to let me see the shape. This made me so much more comfortable with the experience and she made sure I absolutely loved my lashes before walking out the door. Such a sweet woman with a kind heart. Will be recommending her to everyone I know and definitely coming back!

Beata has done an amazing job with my lashes every time I see her. She has great tips for keeping…read morethem lasting longer and growing better! I bought a pregnancy pillow to deal with my side sleeping (which was rubbing my lashes and making them fall off quicker) and it's helped so much. Adriana also did a fantastic job tinting my brows! I can tell how much passion Beata has for her job and all of her clients. She's very kind and knowledgeable, I will definitely be going back!!

I had a few lash extensions about 2 weeks apart at this place. Every time I was charged a little…read morebit more than the previous appointment. Different excuses, although the time allocated to the appointment had not changed. At my last appointment I was charged double than what a regular refill would cost. I was not told when the treatment started that this would be the case and the whole treatment actually took less time than the previous ones. I will not be going back.

Worst experience ever!! Came here to get my eyelashes done, she charged me $200 and when I opened…read moremy eyes to see it it was sooo sparse and there was barely any difference. I told her and she said "it's not my fault, it's because your eyes are too big"!! Are you serious? She told me to come back another day and when I did she's asking $500 for fuller lashes! Are you kidding me?! I've been getting eyelashes done for 2 years in LA, I've never heard this kind of nonsense!! Don't go here and waste your money!!

I can't believe it's taken me this long to write a review. I have been going to Ann for over a year…read morenow for eyelash extensions and I love her! She is so knowledgeable and so sweet! She is also very accommodating, and has such a stylish/new place. I can't see myself ever going to anyone else. I always get complemented on how natural and full my lashes look. I would 100% recommend her if you are looking for a great eyelash tech!

Michelle and her team provide exceptional service. They create a relaxing environment where women…read morecan come to unwind and relax, and leave feeling beautiful. I'm getting married in a week and had Michelle do my lash lift, and I was absolutely blown away by the results. She manages to make my natural lashes look like extensions! She is very gentle and helps you feel comfortable and relaxed during the entire process. I cannot recommend this place enough. It's also extremely clean and not your usual hustle and bustle of a lash salon. It's quiet, relaxing, and wonderful all around. A great experience to relax and destress before my wedding. 100/10, would recommend!!!!

Sooooo I have been apprehensive about getting lashes and eyebrow lamination for years. YouTube…read morehorror stories certainly didn't help I finally decided to do lash extensions first,.. I googled what's close to my house and there were a couple of good ones with amazing reviews... I decided to book with Lia... Michelle Lashes had an intro promo for their new team member. For $99 I was thinking if this doesn't work out... I didn't pay much. I booked my 5pm appointment and immediately called to see if they have any cancellations and Michelle accommodated my request for 1pm. For me... that's exceptional service, to get a call from Michelle right away. A good sign I thought. Lia did my lashes and I was impressed that she knew exactly what I wanted... nothing over the top, just lashes that looked natural. I don't like the super heavy thick Mr Snuffleupagus look I was so thrilled that I impulsively had my brows done by Lili... and yes she also did an amazing job! I paid $294 with both services, tips and lash/brow shampoo product. It's definitely worth it. Quite an exciting day for me!

I've been going to Boss Lash for about three years now, and Jay is truly one of the best lash…read moreartists out there. I've tried so many different places, but nothing compares to her work. My lashes always look natural and flawless. I barely wear makeup anymore because they look that good. Not only is she incredibly talented, but she's also one of the sweetest people you'll ever meet. She creates such a warm, welcoming environment every time, and I always feel comfortable and well taken care of during my appointments. Her space is cozy, quiet, and so relaxing that I usually end up falling asleep while she's working! Since going to Boss Lash, my lashes have looked fuller and healthier than ever before. She genuinely cares about maintaining the health of my natural lashes underneath, which I really appreciate. Every visit turns out amazing, and I get compliments on my lashes all the time. Booking with her is always easy, and her prices are very reasonable for the quality she provides. Honestly, I don't know what I would do without her! I even drive from Schaumburg just to see her and I wouldn't think twice about going even farther. Highly recommend Boss Lash to anyone looking for beautiful, reliable lash work!

I always get volume colored lashes and Jay makes sure they're exactly what I'm looking for…read more Retention is great, service is amazing, and she's a bubbly enthusiastic sweet girl. the studio is private and so cute, I love going to see her so much. Totally worth the 30 minutes it takes me to get to Oakbrook!

Like all of it. Very helpful and clean. Not an overwhelming environment so helpful when you have…read moresome sensory worries.

Nick is amazing!! He always does such a great job and pays attention to every little detail. My…read morenails look beautiful every time and last for weeks. He's friendly, professional, and truly cares about his clients. I always leave happy and highly recommend this salon!!