1. Florist Kingdom

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Cincinnati, OH

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Florist Kingdom

5.0 (1 review)

Services - Florist Kingdom

Floral design and installation

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7 years ago

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Greene's Flower Shoppe - Florist Choice Bouquet   17086

Greene's Flower Shoppe

(20 reviews)

$

I was sent one of the most beautiful flowers arrangements for my birthday. I had never heard of…read moreGreene's before. To say I was stunned and surprised at the quality of this arrangement is an understatement. I was not home when the arrangement was left and a few hours after I got home I got a call to follow up and make sure I had received it. I'm very impressed and will call them if I need flowers again.

The floral arrangement delivered bore little resemblance to the arrangement pictured and advertised…read morewhen I placed my order. After the recipient sent me a photograph of what was delivered, I contacted the florist by email and provided photographs of both the arrangement advertised and the one received. The shop's response was disappointing and defensive. Rather than addressing the obvious differences, I was told that the photographs had been taken from different angles and that the person who created the arrangement had 40 years of industry experience. I was also advised that, because I had paid for the more expensive "Deluxe" upgrade, the roses were full-sized. Neither explanation addresses the issue. First, a Deluxe upgrade should provide a noticeably larger, fuller, and more impressive arrangement--not merely serve as a justification for the selection of flowers. Second, the delivered arrangement contained three clusters of small roses and only two large roses. The overall design was haphazard, lacked structure and form, and was nowhere near the quality or appearance represented in the advertised photograph. I paid for a specific arrangement and an upgraded version of that arrangement. The florist failed to meet those expectations and, when given an opportunity to address the matter, chose to defend the result rather than acknowledge the shortcomings. Based on both the quality of the arrangement and the response to my legitimate complaint, I would not recommend this florist. Customers should be able to expect that what they order will reasonably reflect what is advertised--and that their concerns will be handled professionally when it does not.

Florist Kingdom - florists - Updated October 2026

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