I employed FL Pool Services Inc for a year, and a few times I had to call them because the water kept turning green. Eventually I decided to test the pool water for myself, and found that all levels were completely off (Alkaline, PH Levels, Stabilizer). The only "service" they gave was throw a chlorine tablet in the basket once a week. Lot cheaper to do that yourself.
When I called them out, they first tried to make it my problem by saying I had never complained about their tech not doing his job. After texting back and forth with the owner's wife, she promised to refund me one month's worth of service ($100) which didn't even come close to cover the cost of the chemicals I had to buy to get the water to healthy levels.
After a week, I had still not received the refund, so I text her again. After arguing back and forth she blamed the low chemical levels on cracks in my pool tile - which were repaired over 6-months ago. They never even noticed (I had asked them for a repair quote, which was ridiculously high, so I had someone else do it for less than 20% of what FL Pool was going to charge me). She then again promised to issue the refund "right away" - but of course I didn't receive it.
Do yourself a favor, and find a better company! read more