Do not hire this company, they will take your money and not finish your pool. I urge you if you're…read morea victim of this company please contact me directly so we can band together and ensure Jose and the company are held accountable. I'm in contact with many other victims, working with government agencies and was also on channel 10 news. Will post link story at end of review. Jose will front load the contract under the guise of being a small company and needing the money upfront. They will start your pool and never finish. Jose will tell you lie after lie to string you along. He doesn't even have his own license, he works under the license of a John Whyte or White (can't recall) Per contract he's done $20k of work but has $60k of our money. He's admitted he has a cash flow problem which means he took our money and didn't spend it on our pool build. Per contract we owe them $13.8K and he claims he can finish the pool for that amount but I have to buy the equipment myself and hire other people to finish the job. See pictures, I have a concrete shell and that's it. Below is link to news story and pictures is current pool condition. https://www.wtsp.com/video/news/investigations/10-investigates/67-ceb77142-cb46-4405-bee9-ea97d8231503

Stay far away from this company. I have never posted a bad…read morereview but I feel the need to warn everyone about this terrible company since our experience has been such a nightmare. We were told our pool would take 6-9 months because of Covid and all of the supply chain issues. We were fine with this even though our last custom home build only took 9 months. We are now in month 15 with no end in site because Jose the owner is so dishonest and incompetent. He lies to us continuously. In fact as I type this out, they were supposedly finishing our pool project today. The amount of work left to do for that to be a reality is ridiculous. This is just another one of the MANY lies we've been told. When Jose finally sends someone to complete a small portion of one project, they show up late afternoon and spend about an hour or two doing one little thing so Jose can claim work is getting done. This is after you wait week after week with nothing getting done and no one showing up when promised. Once they finally complete a portion of a project, the work typically has to be redone because it's been done so poorly. The amount of rework that they have had to do on our project is too much to type out. I don't imagine he will stay in business because he's so dishonest & has no clue how operate his business. Do yourself a favor and look elsewhere! Update since my original review... the pool was finally finished. We have spent thousands to have the pavers redone. New company has said they've never seen such horrible work before. Jose should be shut down.

A little more timely reply. Not four days later just to say NO they can't do it. Maybe next time.read more

Terrible service. Had them come out to start cleaning my pool I have a liner. Pool had it for two…read moreyears no problems had an issue after the first cleaning they punctured something in the bottom of the liner then blamed my pavers and everything else would never use this company again terrible experience.

I used Affordable Pool Pro to refinish our pool and convert our system to salt and other upgrades…read more Ray was knowledgeable about every aspect of our pool remodel and walked us through every step. We were on a budget and Ray provided transparent pricing that was fair and a quality of work that is exceptional. I highly recommend him and his team for any of your pool needs.

I've been using this service for years, they do great work and are nice guys. I would recommend…read morethem to anyone looking for a decent priced service. I called around and they had the best price and the work is quality as well.

We contacted them since they bought out Blue Hawaiian pools. We were told quickly that they did…read morepurchase blue hawaiian and did not assume any liabilities of that company. Wow what a shock we had since we now have a large crack in our pool! We were not provided with any solutions to fix or anyone to call for the repair. I would be very cautious if you are planning on doing any business with this company not impressed what so ever!

Don't use this company. I hired them to seal and resurface my pool. The job was finished with my…read morepool leaking. Although he did come out and use sealant to stop the leaks, the fixes are only temporary and resurfaces in a year. He won't redo the pool.

Terrible company. Refinished my pool. 3 years later I have rust spots appearing. Called,…read moreemailed...no responses. Thanks for the crappy pool Drew!!

Worst customer service ever. Stated they could do the job and then never showed and didn't call…read more Then when I did get ahold of them, they blamed it on me. David subcontracts things out and has no control over them. If you want to waste your time, then you have come to the right place.

From the owner: Residential and Commercial swimming pool Supplies, Service, and Repairread more

Matt is very professional & personable. We had just moved to New Tampa & was in search of pool…read moreservice. Matt was highly recommended by the Basset Creek Community & we are very happy to have him service our pool. Very knowledgeable & punctual as well as communicative.

Matt (who took over from Randy when he retired) handled everything perfectly for a month when I was…read morenot able to take care of the pool. His communication is impeccable and he does what he promises. The pool was better looking than I've ever seen it, so you get a tremendous service when you hire them. Weekly service cost was very fair. I got quotes from three places and they won my business based on that, along with recommendations both in Yelp and Angie's List. Highly recommend Matt and AAA Pool Service! Keep up the great work!

Insignia drop us because we sent pictures of a 2 inch build up on the pool line that had been there…read morefor weeks. Did not say anything because it was winter and we were not swimming but it finally got to where it was just an eye sore and also paying $85 a month. Also, let other issues go by throughout the year and the time I point out something they get their feelings hurt. Also had another pool company through my home warranty come out for a different reason and they asked if I had a pool service and could not believe I did because of the condition of the pool and the settings on the system.

always on time and never lets me down keeps the pool crystal clearread more

What an asshole. Came to deal with a family property on short notice. Called the number on the…read moreservice tag to ask a question to make sure I didn't mess up the pool. Guy was a complete jerk for no reason.

Called Azur Pool Service after reading some of the great recommendations. I have a pool that needed…read morea startup immediately. Azur responded in the same day and also returned after the weekend to replace the filter. Outstanding service!! My pool water looks incredible. I'm not sure what they used but it also smells great. Reliable, trustworthy and responsive.