Update: I was contacted and we discussed all my concerns. They were quick to provide some chlorine…read moretablets and ensure that I was happy. I appreciated the communication and kindness! **************************************************** Overall happy because they kept my pool nice and clear. Communication could be much better. One visit, they removed my pool robot-vac and set it aside. The visit log just simply said "vacuum not working". It had just been working the day prior, so I took a look and it had a piece of mulch that caused it to seize up. Removed the debris, and it worked just fine. No big deal. On another visit, we noticed they did not put any chlorine tablets in the floater. It was just empty. A few days before their next visit, I put my own chlorine tablets in the floater. But when they did their weekly visit, I come home to find the floater set aside on the pool deck with NO tablets in it. My brand new tablets I had just put in the floater were just gone. The visit log said, "Need a new chlorine floater" It was an old floater so the "floor" of it fell out (but you could put it back and as long as you gently place it back in the pool, it held the tablets). I called them and left a voicemail describing how my tablets just disappeared because they decided the floater is no good. I said it would be helpful if they would at least leave 2-3 tablets for me so I can put them in a new floater. So that was annoying, and they didn't even call back. Finally, I had been planning to take over pool care on my own, so I later sent an email letting them know. I know they got the message because they didn't come, but it just would be nice to be acknowledged when customers call or email. Again, overall, they kept the pool clear, so I appreciate that much. If I could do half stars, I'd say 3.5 out of 5. Keep in mind that while they empty baskets (including the one at your pool equipment), you (or someone) still needs to clean the filter once in a while. This helps your filter last longer and do a more efficient job.

Called them for service. Uses answering service. They did not call back after 2 days.read more

If I could give them more than 5 stars I would! The owner of this company is extremely responsive…read moreand dedicated to ensuring customer satisfaction. We have had all of our questions/concerns answered in a timely manner each time. They do an excellent job of servicing the pools and coming on a consistent basis. We have worked with other pool companies in the past and none compare to the quality of service provided by Aqua Masters. They also offer reasonable pricing. 100% recommended. You won't be disappointed. Thanks Darren and team!

Unfortunately, after giving Aquamaster many chances, we discontinued their service. Scheduling was…read moreinconsistent, one week Tuesday, the next week not until Friday evening, sometimes as late as 7 PM, leaving long gaps for a saltwater pool. We had to call just to find out if anyone was coming and often felt neglected, like we were squeezed in only when convenient for them. On one visit, a technician cleaned and changed the filter but forgot the O-ring, causing a major leak. He couldn't fix it and had to call Chris, who arrived around 7 PM to fix it, showing how late our pool was being serviced. After that, I asked Chris not to send that technician again and requested another technician who occasionally serviced us in the mornings and had always done an excellent job. Chris promised it, but it never happened. There was also a consistently strong smell of bleach, which didn't seem normal for a saltwater pool, and the problem continued after we raised it. Chris was pleasant, but promises didn't turn into action. We tried to make it work, but after too many unfulfilled promises, we lost confidence and moved on.

We've been using Swimly for a while now and have been really happy with them. Eve is consistent,…read moreshow ups when she says she will, and does a thorough job each visit. Our pool stays clean and balanced, and if there's ever an issue, she points it out right away instead of letting it turn into a bigger problem. Definitely recommend if you want a reliable pool service without the headache. :)

Awesome job keeping the pool ready to swim all year long! Great value for the price and very…read morereliable.

I have been working with Mario and his guys for several years. They do a super job maintaining my…read morepool and are always available to answer questions. Great customer service!

What an asshole. Came to deal with a family property on short notice. Called the number on the…read moreservice tag to ask a question to make sure I didn't mess up the pool. Guy was a complete jerk for no reason.

Great service from Steve. He is always answering any questions you might have and keeping my pool…read morenice and clean .

Sent me fake invoices requesting money. Have never used them before, would avoid them as they seem…read moreunprofessional.

Derrick is great. Great price, great service, dependable and reliable. I highly recommend this…read morecompany. Thank you!

Florida Spring Pool and Spa installed a new liner on our 15x30 above ground pool. They did an…read moreexcellent job, even fixing some of the shoddy work done by the original installer (NOT from Florida Spring). Communication was excellent and Derrick was friendly and arrived when he said he would. I would definitely utilize their services again if the need arises.

Ethan, with Blue Wave Pool service has been providing outstanding services for our home for several…read moreyears. We were thrilled to find that he now offers custom pool care and cleaning. The level of service offered is unmatched. Maintaining a pool is a challenge given Florida rain and weather, but Blue Wave is able to achieve a sparkling result. Sure you can do it yourself, but pool care goes beyond a vacuum and brush. The chemical balance and water level all impact your end results and Blue Wave makes sure you are set up for success. If you are in need of pool service, you won't be satisfied unless you call Blue Wave first!!! It's a great value for a fair price and a professional service when service is so hard to find.

Very timely communication, showed up on time as expected and extremely professional. Highly…read morerecommend you trust them with your business!

A little more timely reply. Not four days later just to say NO they can't do it. Maybe next time.read more

Terrible service. Had them come out to start cleaning my pool I have a liner. Pool had it for two…read moreyears no problems had an issue after the first cleaning they punctured something in the bottom of the liner then blamed my pavers and everything else would never use this company again terrible experience.

Hired Drew for our pool service over a year ago, and the service is fantastic and pool always looks…read moregreat. Thanks Drew!

Reviews are all 5 for Drew for his business. SO happy I found his startup on Yelp! It is the…read moremost reliable and I don't use any other. More later.