I had a slide issue on a Saturday and country Road Recreation was able to send out an excellent…read moretechnician and help me out. As a service quality nut, I only have praise for their staff and services, so please call them if in the area and needing ev service or supplies.

I had a toilet malfunction and took my RV in for a diagnosis. Matt the technician was right on it…read moreand determined the cause immediately. Laurie helped with ordering the replacement part and it was delivered and installed in a few days. Great service!!!! And at a reasonable price.

3 times here at Porter's RV. Service or repair it will not matter. Prepare yourself for long waits,…read moreno Service Technician and multiple visits. Absolutely do not have Warranty Work here. Addressing the problem, with accurate inspection is non-existent. Prepare yourself for multiple visits and hope that your experience is better than mine. Beyond Disappointed

Just purchased a used travel trailer from James at Porters in Coos Bay! Outstanding service and…read morevery up front, honest and clear communication from our sales man James. The entire process was smooth and straight forward. James and his team did an outstanding job delivering on what we expected. Well worth the 4 hour drive to see and purchase the trailer. A++++

Easy to schedule maintenance work. They had everything ready according to our plan, kept me updated…read morewhile the work was being completed, and went above and beyond. High-integrity shop. I'll go to them first for any future RV needs.

Avoid the service department. We were charge 50% more than quoted estimate without notification of…read moreany kind. We had no opportunity to have the repairs done elsewhere for a more reasonable price. When shock at the total was expressed, the service manager attempted to tack on an additional $400.

RV sales of Oregon is now Royal Coach Sales. Great people. Easy to work with…read more ---------------------------------------

Our Monaco Dynasty Motorhome was sold by Gary, on consignment, without notification or payment…read moreexceeding 30 days. We contacted him every week after we found that it had sold & got poor excuses why he did not have the money for us. After several weeks of this and many times of not getting a call back, I contacted the Eugene Police, they suggested filing a complaint with the Oregon DMV. I ended up talking with an Oregon DMV Investigator who, after hearing my complaint, said she would call RV Sales of Oregon and get back to me. WOOOW, 20 minutes later she called me back and said we would have our money next week AND WE DID !!!

I recently was in Eugene and got a quote for a canopy for my pickup truck. When I got back to…read moreRoseburg I looked up the manufacturer on the internet and saw there was a dealer for the same item in Sutherlin. So I filled out the form on the internet to ask them for a quote. A few days later I got an email from I-5 with a quote. It was $100 higher than the quote from Eugene. I went to see the person that sent me the quote and told her that the Eugene quote was $100 lower than hers but I would buy from them to keep my money local if she would just come down $50 in price. She was rude and combative when she said the price I quoted you is the price....period, I'm not going to change it. Today I ordered my $2000 canopy in Eugene.

In need of a break controller, I went to I-5 Trailer. I had researched prices on line and shared…read morethose with the sales lady. They were 35% higher and here response was, "Do you want it or not?!" She also told me the name of a competitor and said, "You can go there if you want..." I bought it there but, I will never be back.

Just bought a 2026 Tiffin Allegro RED and took delivery in April. We live in Lake Oswego, Oregon…read more We experienced a warranty issue. The (instrument) cluster panel began going blank every time we hit a bump such as a bridge seam on the freeway. It happened over and over again gaining frequency. The panel would go black including the GPS, camera panel and would reboot each time. Finally it didn't reboot. Stayed black. We have a Tiffin authorized service center 30 or so miles from home. The RV Corral is 105 miles. Based on the reviews, we chose The RV Corral. We were not disappointed. We were ecstatic. Their senior tech Warren figured out our complex problem in 5 minutes. FIVE MINUTES. It was a loose ground. Service advisor Savannah and Service advisor Andy were fantastic. They have our business solid! You'll recognize Warren. He looks like Moses (LOL). The whole experience was great!

Service department is so slow and always making excuses. I would not recommend them. There work is…read morefair when they get it accomplished.

They can sell an RV but have trouble servicing. Make sure you ask them specifically if the RV has…read morehad any body or structural work done on a unit before you purchase. Had water running through our coach under both living room slide and bedroom slide while we were traveling 3 1/2 months after we purchased it. Left several messages with Joe to have someone call me and tell me what we can do about it as we were out of state and would be for 3 months. No one called me back. Brand new trailer with water leaking every time it rained. Joe told me the Owner Dennis would call, Jack the GSM or Paul the Service person and no one called me. Called 3 consecutive days in a row and not a returned call. Found out recently that there had been stress crack repairs done to the RV a year before we purchased. The Fifth wheel has one problem after the other and of course the expensive extended warranty is not paying off. Lots of other choices to purchase an RV from. I would not recommend this Dealer at all.

1) Questionable sales team. We live in Washington State and were returning home from Calif. when we…read morestopped at RV Outlet in Eugene, Oregon. Looking for a travel trailer, we had done our homework and Lance was one of the names we were looking for. After talking to a sales rep., we were told that they were part of an RV show going on in town and had a nice Lance trailer there. We drove over to the show and met a salesperson there to look at the Lance. Unfortunately, it was one of the trailers parked outside in the rain. We looked the outside over as best we could in pouring rain and proceeded to look over the inside. It looked nice, we asked a million questions and it seemed to be just what we were looking for. It had a 4 seasons pkg and the layout was on the nose. We looked the outside over a second time and eventually came to a deal while at the show. We completed the purchase process and returned to Washington planning to come back and pick it up in two weeks. We were told title papers would be sent to us in 2 weeks. We returned to RV Outlet to pick up the trailer and do a walk thru with a rep. When we got the trailer home we realized the front window seal was broken and there is water in the double pane glass. Looking back, that window always had the blind down! During the walk thru after purchase, the rep did show us how the blind opens and closes, but was still positioned all the way down. While at the RV show looking at it from the outside in the pouring rain, twice, it looked fine. Certainly, the sales rep never said anything about it which should have absolutely been part of the negotiations as there is no way RV Outlet was not aware of the problem. We have since learned that this could cost us between $2,000 & $3500 to either fix the seal or replace it as it is a curved pane! Because we signed an "AS IS WHERE IS" paper with them, there is no recourse now. Again...tin our opinion there is NO WAY RV Outlet didn't know about this expensive window problem!! 2) NO customer service. We were told all our papers would be in the mail in 2 weeks. After 2 weeks and no papers received, we started calling and leaving messages. For 3 more weeks, we left multiple messages and no one returned our calls! Finally, after 5 weeks, we get a call back and told our papers had been "misplaced" and were sending them to us by "3 day mail!!" We still had to register the trailer in WA. and there is a penalty fee if not done in a timely manner!

We purchased a 2024 Forest River Evo, February 3rd and it was in the shop for repair February 28th…read more I took it to a local dealer to have service since we are 3 and a half hours away form their repair center. They failed to check the hot water heater before they sent it out. Couldn't have tested the water system since there was NO anode rod in the hot water heater. It was just rolling around on the floor of the RV when we returned home. The brakes do not work. I called and left 2 messages at their Eugene location and 2 at their Roseburg and no call back. When I did get in thouch with the "GM" Troy,he refused to take care of his customer and said I should have brought it to their service department that could even do a PDI correctly. There was nothing he could do. So, my opinion.....find someone you trust to purchase an RV from. These people chose not to take care of their customers. There are other problems include: bathroom vent pulled out of the ceiling, shower head falling off of the wall, back door of toy hauler leaks.

The staff I Met at Sutton RV were extraordinary!…read more I had warranty service and parts issues with my new Northern Lite Truck Camper. I expected to have to wait after I arrived 6-25-26. To my surprise I was given immediate attention by Steve, Craig, Parts Manager Valerie and Service Manager/Advisor JJordan. Valerie and Jorden listen carefully, put me at ease and immediately took my camper under their care and professional expertise and resolved all the problems I was experiencing! Real Kind and helpful "Human Beings" Never had I experience such an enjoyable Team of knowledgeable RV persons in my 50 years of RVing in the U.S. and Canada. George and Martha Sutton should be very proud of their staffs technical and human resourses skills these staff members possess!! I would return to Sutton RV just to visit these extraordinary, kind, knowledgeable people! Should I have a need for service, yes I'm headed to Sutton RV Bryan Mortenson Retired Firefighter Parks Manager 34 years of Public Service!

Their service department is excellent. Jordon is their lead technician and goes out of his way to…read moreensure issues are debugged and resolved completely. These days it's hard to find a trustworthy service center...I trust Sutton with my travel trailer.