Spoke with Scott Todd and we were ready to consign with them but we waited for weeks for a…read morecontract and for Scott to respond to email, return phone calls. Finally, We called the owner Jim about our problems with Scott. Suddenly Scott was responsive for one day but then we never heard from him again and he never sent us the contract he promised. Another week went by no response to our emails, calls. We Told Jim about it again and finally he called back and said gruffly and unapologetically "I just don't have time to deal with this. You're better off finding someone else." We wasted 3 weeks with this company only to be told go elsewhere. We were appalled by their poor customer service. Also, instead of being transparent about selling on a percentage commission, they give you a lowball offer for your vehicle. Who knows how much extra they mark it up for. I would rather have transparency and know what the selling price is and have an agreed upon commission ahead of time. Otherwise it's too shady. This business does not have a clue on how to treat customers. Avoid.

I appreciate Jim and his Crew of Florence RV. They worked on my 1976 GMC Classic RV three years ago…read moreand then this month- November 2014. They do excellent work- and they followup quickly! I believe their pricing is very fair and in line with their competition. They even called around to find tires for me. I will certainly use them again! Jack Frost 541-997-1236

Easy to schedule maintenance work. They had everything ready according to our plan, kept me updated…read morewhile the work was being completed, and went above and beyond. High-integrity shop. I'll go to them first for any future RV needs.

Avoid the service department. We were charge 50% more than quoted estimate without notification of…read moreany kind. We had no opportunity to have the repairs done elsewhere for a more reasonable price. When shock at the total was expressed, the service manager attempted to tack on an additional $400.

My husband and I needed some rv parts while staying in Coos Bay and located Porter's RV. When we…read morewent to the service department we dealt with Alisha. Wow! What customer service! Absolutely the best we've ever encountered at any rv service. Extremely knowledgeable and answered every question we could think of about rv parts and Coos Bay. She even gave us travel information and took the time to review it with us. We absolutely recommend this rv service and the wonderful folks who work there. Sharon and Thom Page Los Osos, Ca

3 times here at Porter's RV. Service or repair it will not matter. Prepare yourself for long waits,…read moreno Service Technician and multiple visits. Absolutely do not have Warranty Work here. Addressing the problem, with accurate inspection is non-existent. Prepare yourself for multiple visits and hope that your experience is better than mine. Beyond Disappointed

We have had the pleasure of taking our Winnebago Destination to Winnebago/Country Coach for repairs…read moreand warranty work on three occasions. After dealing with other service centers, we were amazed at the professionalism of the company and their employees. They have resolved our issues each time, in a minimum amount of time. We have been RVing for over 30 years, and have never had a better experience with a service center. This is the only place you should consider if you need work done on your RV. Doug Beaudry, the service manager, and Bryan Gecko, the service technician made us feel special and resolved all issues quickly with minimal expense. We had another issue with our RV and Bryan arranged for us to get the coach in within a week and a half, even though they were booked up through the end of July. Can't say enough great things about these guys..

I am so disappointed that the decision made by Winnebago to close the repair facility in Junction…read moreCity! I found the facility to be very good and I spent thousands there making my Country Coach perfect! For that reason I will never look at or consider buying anything from Winnebago in the future and I will not recommend to anyone that they consider the junk brand of the company! I hear nothing good about all their brands and workman! It's a disgrace to the LEE brothers brand! Greg H

RV sales of Oregon is now Royal Coach Sales. Great people. Easy to work with…read more ---------------------------------------

Our Monaco Dynasty Motorhome was sold by Gary, on consignment, without notification or payment…read moreexceeding 30 days. We contacted him every week after we found that it had sold & got poor excuses why he did not have the money for us. After several weeks of this and many times of not getting a call back, I contacted the Eugene Police, they suggested filing a complaint with the Oregon DMV. I ended up talking with an Oregon DMV Investigator who, after hearing my complaint, said she would call RV Sales of Oregon and get back to me. WOOOW, 20 minutes later she called me back and said we would have our money next week AND WE DID !!!

Just bought a 2026 Tiffin Allegro RED and took delivery in April. We live in Lake Oswego, Oregon…read more We experienced a warranty issue. The (instrument) cluster panel began going blank every time we hit a bump such as a bridge seam on the freeway. It happened over and over again gaining frequency. The panel would go black including the GPS, camera panel and would reboot each time. Finally it didn't reboot. Stayed black. We have a Tiffin authorized service center 30 or so miles from home. The RV Corral is 105 miles. Based on the reviews, we chose The RV Corral. We were not disappointed. We were ecstatic. Their senior tech Warren figured out our complex problem in 5 minutes. FIVE MINUTES. It was a loose ground. Service advisor Savannah and Service advisor Andy were fantastic. They have our business solid! You'll recognize Warren. He looks like Moses (LOL). The whole experience was great!

Service department is so slow and always making excuses. I would not recommend them. There work is…read morefair when they get it accomplished.

I recently was in Eugene and got a quote for a canopy for my pickup truck. When I got back to…read moreRoseburg I looked up the manufacturer on the internet and saw there was a dealer for the same item in Sutherlin. So I filled out the form on the internet to ask them for a quote. A few days later I got an email from I-5 with a quote. It was $100 higher than the quote from Eugene. I went to see the person that sent me the quote and told her that the Eugene quote was $100 lower than hers but I would buy from them to keep my money local if she would just come down $50 in price. She was rude and combative when she said the price I quoted you is the price....period, I'm not going to change it. Today I ordered my $2000 canopy in Eugene.

In need of a break controller, I went to I-5 Trailer. I had researched prices on line and shared…read morethose with the sales lady. They were 35% higher and here response was, "Do you want it or not?!" She also told me the name of a competitor and said, "You can go there if you want..." I bought it there but, I will never be back.

I went to Bish's rv dealership and had a horrible experience. I was frustrated and concerned I…read morewouldn't find a honest dealer locally. I was in the market for a newer model and had a good trade in to put towards a newer rv. I took a shot and stopped by RV outlet and was immediately greeted by Tony and his beautiful kind wife. I explained the horrible experience I had at Bish's rv dealership and they listened to my experience and immediately gave me the attention I needed and helped me find the rv of my needs. They were so kind and professional. They didn't give me no bullshit and they a 100% went to work to assist me with my needs. They gave me a outstanding trade in offer on my current rv and worked with my bank to make it happen. I would highly recommend to anyone needing a new or used rv to go to RV outlet first!

They can sell an RV but have trouble servicing. Make sure you ask them specifically if the RV has…read morehad any body or structural work done on a unit before you purchase. Had water running through our coach under both living room slide and bedroom slide while we were traveling 3 1/2 months after we purchased it. Left several messages with Joe to have someone call me and tell me what we can do about it as we were out of state and would be for 3 months. No one called me back. Brand new trailer with water leaking every time it rained. Joe told me the Owner Dennis would call, Jack the GSM or Paul the Service person and no one called me. Called 3 consecutive days in a row and not a returned call. Found out recently that there had been stress crack repairs done to the RV a year before we purchased. The Fifth wheel has one problem after the other and of course the expensive extended warranty is not paying off. Lots of other choices to purchase an RV from. I would not recommend this Dealer at all.

Their service department is excellent. Jordon is their lead technician and goes out of his way to…read moreensure issues are debugged and resolved completely. These days it's hard to find a trustworthy service center...I trust Sutton with my travel trailer.

The staff I Met at Sutton RV were extraordinary!…read more I had warranty service and parts issues with my new Northern Lite Truck Camper. I expected to have to wait after I arrived 6-25-26. To my surprise I was given immediate attention by Steve, Craig, Parts Manager Valerie and Service Manager/Advisor JJordan. Valerie and Jorden listen carefully, put me at ease and immediately took my camper under their care and professional expertise and resolved all the problems I was experiencing! Real Kind and helpful "Human Beings" Never had I experience such an enjoyable Team of knowledgeable RV persons in my 50 years of RVing in the U.S. and Canada. George and Martha Sutton should be very proud of their staffs technical and human resourses skills these staff members possess!! I would return to Sutton RV just to visit these extraordinary, kind, knowledgeable people! Should I have a need for service, yes I'm headed to Sutton RV Bryan Mortenson Retired Firefighter Parks Manager 34 years of Public Service!