They installed lvp flooring in my kitchen and entry. They did a fantastic job. They are really easy…read moreto work with and my floor was installed within 2 weeks. I'm very pleased with my experience.

Well, this company seems to be a 1 star or 5 stars, nothing in between. Unfortunately, we got the…read more1 star experience. It started great when we stopped in & spoke with Tony about redoing our kitchen floor. Picked out what we wanted & scheduled for Tony to come out 2 days later to measure & provide an estimate. The estimate was emailed to us by the end of the day. The price was a little higher than another we received, but like others, got a good feeling from Tony so we accepted it and paid 1/2 for the deposit. Told the remaining amount was due when the job was completed. This is when things began to unravel... Scheduled the install (which was to take 1 day), were told they would be out b/t 9-10am. 2 of the 3 young men arrived at 10:30 am. I was told the lead, Jeremy, was running late. Apparently without a lead, the other employees are just paid to unload the supplies, work at molasses speed & take multiple cigarette breaks. When Jeremy did arrive, work actually began to happen & they busted out the job. BTW this was a "floating" floor, so they did not have to rip up the old one, just install the new one over it. As their work day ended, I was informed that the transition strips were backordered, but they would have them in a few days and would call us when they arrived. Because the job was not complete, I chose to not make final payment in the thought-we won't be a priority if they've already been paid in full, which Jeremy agreed with. After no call for a week, I called them to inquire about the strips. I spoke with Kathy (office manager??) who informed me that the strips had come in, but they weren't happy with the color & sent them back. OK, but why not call & let us know this??? Another 2 wks. pass with no communication from VDF, my husband called to check the status & was told they were in & scheduled for them to come out a day or 2 later to install them. Again, why do we need to call them??? Jeremy & another young man arrives when scheduled & shortly after informs me that they didn't send him with enough strips to complete the task. This is where things really get to the point when you have to wonder how this business is still open.... Jeremy tells me that they are going to go back to the shop & check to see if there is more available. If not, he personally will drive out to their supplier (I believe he said it was in Elk Grove Village) and get more so that he can finish this job today. I asked him to have someone call me when he got back to the shop to let me know if I was waiting for him to come right back or if he indeed had to make the trip to the supplier & I could go into work and get some things taken care of. After no phone call & no return of them after 30 min (the shop is 10min. from our house), I left & went to work. Probably another week passes & I get a call to finish the job. Jeremy arrives (on a Friday) & is unable to install the strips b/c of issues with the track & thickness of our carpet. He tells me that he needs to get strips of wood to install under the track to lift it higher. He tells me that he will return that evening at 5:30p.m. and leaves a small mess of material on the kitchen floor where he was working (the strips, carpet strips that he removed, etc.). Now, I know you'll be surprised here...but, he didn't return that evening, and again NO PHONE CALL! 2 days later (Sunday afternoon), he called & asked if he could come out & finish the job, which FINALLY happened. I was out of town, and my husband was on the phone when he was finished. My husband, obviously as frustrated as I have become with this, told him he was busy with the phone call & would stop in during the week to finish payment on the invoice. A week passes & got busy with life & our business and hadn't gotten over to the shop to make that payment. And yes, wanted to make it in-person to discuss our unhappiness with the service we received. In a matter of 24 hrs. we received a total of 5 phone calls from Kathy at both our business & home requesting final payment. 5 PHONE CALLS IN 24 HRS, beyond insulting! Especially, when we didn't receive 5 phone calls from this company in the 5 WEEKS it took to finish a job that was suppose to take 1 DAY!! We will never do business with this company again, I'm not sure I've experienced such unprofessional & subpar customer service from a business.

I called about fixing some carpeting which had bubbled, and an appointment was set for the next…read moreday. Brandon was here several hours, the carpet looks almost like new, the service was excellent, and the price was very reasonable. We had a great experience with them.

One of the best tile selections for a backsplash in the area. The staff is friendly and…read moreknowledgeable. A must see if you are in the market for tile or flooring!

Wow! This is the most professional company I have ever dealt with when purchasing carpet, the sales…read moreguy explained the differences in the quality of carpet so I could understand why some carpets last and others are just throw away! Then to top it off, the installation team was top notch, Mike and his guys went to work Wood Flooring repairs, and Carpet installation. We were so impressed we bought the guys lunch and boy they scarfed them pizzas right down... I am so impressed and I am sure you will be too! We installed 40 oz. Nylon Carpet... its fabulous...tight weave and soft to walk on, exactly what I wanted.

I reached out to Ambrose as a second choice but after speaking to Jim he very quickly became my…read morefirst! Jim was very quick to respond and was extremely professional during the estimate. They were not the least expensive option but they were the best option. Well worth the very reasonable cost! Extra kudos for coming out and doing the work in the middle of a snowstorm. These guys are champs. The work was done quickly and looks amazing. I will definitely use them again and recommend them to anyone who needs flooring done.

Our last overall experience with Anderson Tile wasn't good. Quoting was confusing and not…read moreaccurate. Items like tile color and line items were not quoted correctly and had to be redone. While the employees were friendly, communication was poor. We stopped receiving responses from Anderson Tile and found out that this was because the employee we were dealing with left the company. Scheduling wasn't good. The Anderson Tile team did not follow through with the dates that were originally provided to us. Overall installation was fair. There are small areas where caulk is missing around the limestone installed. Some tiles were damaged or defective after install. We were ok with filling those damaged tiles in with mortar but this lessen our opinion of the overall job. Care for our home was poor. The floor area around the fireplace was not covered properly with the end result being minor scarfs and scratches on our wood floor. The leftover mortar used on the fireplace was dumped on the sidewalk leaving it stained. Anderson Tile did come out to clean up the sidewalk but the owner never responded to our concerns about our wood floor. Unfortunately I do not see us using Anderson Tile again after this experience.

If I could give this place less than 1 star I would…read more Had our bathroom remodeled and the workmanship was sloppy from tile to drywall to painting and so on. They damaged the trim and acted like it was no big deal. The owner doesn't seem to care as he thought all of the sloppy work was good enough. Big mistake in hiring these clowns.

Dickow-Cyzak Tile company is an excellent tile company. I recently had a concrete floor, tiled and…read morethe workmanship was precise and fantastic. Jay did a perfect job! I would highly recommend this company!!!

My interaction with Dickow-Cyzak was possibly one of the best experiences I have ever had with a…read morecontractor/renovation company. We had Dickow-Cyzak replace the Tile in our upstairs bathroom. Great experience. Reasonably Priced? Check! Friendly? Check! Professional? Check! On Time? Check! Great Crew? Check! Cleaned up after themselves? Check! Finished Product? Looks absolutely great. It was an absolute pleasure doing business with them. A refreshing change from being overcharged for mediocre work. I am having them build a bathroom in our basement next.

We highly recommend Tithof Tile! From the moment we walked…read morein we could tell they are a team that is committed to exceptional service. The owner John was super helpful and a pleasure to work with. This showroom has an extensive selection of beautiful stone and high-end materials. Abby, was also a big help giving us personalized guidance and was very patient when we needed her help with our project!

I had a tricky project using a flea market find dry sink that I wanted to rework to use as a…read morevanity. From granite selection, design and fabrication to installation the customer care and service was absolutely steller. John, MaryBeth, Tracey, Tiffany and Alex were definately all in sync and worked together seamlessly. I would highly recommend choosing them for your next remodeling project.

We removed a builtin for an old TV in our living room and we wanted a new builtin that matched a…read morecabinet on the other side of the room. Jim came to our house, took some measurements and was able to build a matching, higher quality cabinet. He did a great job painting and installing the cabinet. Jim is a real pro and I highly recommend him for custom cabinets.

They resurfaced the cabinets in our kitchen and converted cabinets to drawers. Did a wonderful job…read more Highly recommend them

We used Luis Flooring to do a complete remodel of our Master Bathroom as well as 2 other bathrooms…read morein our home. They produce high quality results at a competitive price and have proven to be highly responsive and stand behind their work.