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    Floortech Interiors Sturtevant

    3.0 (2 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Floortech Interiors Sturtevant

    Floor installation

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    8 years ago

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    8 years ago

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    R & B Carpets & Flooring

    R & B Carpets & Flooring

    (6 reviews)

    I have used them for a few projects now. Great prices, quality work fast and efficient and cover…read morewarranty issues fast. I love them! Definitely recommend them

    I will start from the beginning. I put a remnant on hold. Brian the owner was to come to the house…read moreto measure my stairs. The day Brian was supposed to come I rec'd a phone call from Brian asking if I live in a condo. No, I live by Pizza Hut. A few minutes later, Brian calls back. Are you a business? No, I live by Pizza Hut and Firestone. Oh,ok. A few minutes later Brian calls back, where are you. I give him my address and again tell him I am by Pizza Hut and Firestone. He says, oh, I put in the wrong street. They sounded the same. Maybe, but from call #1 I said I live by Pizza Hut. He finally gets to the house to measure. Tells me I will receive a call by Friday with my estimate. Well, Friday came and went no call. I ended up calling on Wednesday and the girl who answers the phone had to keep running back and forth to find out the estimate and when they were going to install the carpet. Finally, the day of installation. Suppose to be to the house between 7-8. Well, 8:30 no show, I call R & B no answer I leave a message. 9:30 no show, 10:30 no show, I call and leave another message. At 10:45 I finally get a call from Brian the owner who tells me he had installers call in. We have to reschedule. Three strikes. No offer of anything off. I am sorry but being the owner when your installer called in, he should have been in the store seeing who had a delivery that day and get on that phone. Not 3 hours later. I have posted this on FB and several people have said they hoped I cancel. Well, I didn't. I did have it installed despite the very poor management skills. The carpet is beautiful however I went to pay, and the installers have no way of taking a charge. So I had to call R & B. This is one messed up business.

    Floortech Interiors Sturtevant - flooring - Updated May 2026

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