Ramon and Eric did an outstanding job on our home on Lakeshore Dr. A water leak from our…read morerefrigerator warped our kitchen floor. Tom with Absolute Restoration got us dried out and Ramon and Eric did the refinish and installation of an extension of our hardwood floor. We absolutely love the outcome and would wholeheartedly recommend them! And I'm fussy. :)

Outstanding costumer service, meticulous and efficient with his work. Very satisfied with the job…read morehe did on our wood flooring project. Resurfaced floors look new, better than they did when first installed 20 years ago.

Maybe I would have only given them four stars if they had other reviews, but they deserve great…read morenotes. Just a tiny bit slow in responding sometimes, because they are a small business, but overall great service and quality at reasonable prices. Very knowledgeable about their products, and they go out of their way to accomodate customers. Very trustworthy. They are a great, local business, willing to invest in the community. Wish every business involved in remodelling were as pleasurable to deal with at McIntosh.

Shane was extremely helpful in helping us decide our carpet for our basement. He listened and…read morehelped us with something in our budget. Ivan and his team were very professional and did our install very efficiently and in a timely manner. Highly recommend the entire Carpets Plus team for all your flooring needs.

We just had about 600 feet of luxury vinyl plank installed by this company. Everything from the…read morepurchase till the time the installers left our home went extremely well and we couldn't be more pleased. Shane was great during the sale and Jim and his crew did an amazing job. We had 2 other quotes for exactly the same job and Carpets Plus Outlet was also the best value. We are already working on a second project with Shane. Give these guys a try. You won't be disappointed!

I have used them for a few projects now. Great prices, quality work fast and efficient and cover…read morewarranty issues fast. I love them! Definitely recommend them

I will start from the beginning. I put a remnant on hold. Brian the owner was to come to the house…read moreto measure my stairs. The day Brian was supposed to come I rec'd a phone call from Brian asking if I live in a condo. No, I live by Pizza Hut. A few minutes later, Brian calls back. Are you a business? No, I live by Pizza Hut and Firestone. Oh,ok. A few minutes later Brian calls back, where are you. I give him my address and again tell him I am by Pizza Hut and Firestone. He says, oh, I put in the wrong street. They sounded the same. Maybe, but from call #1 I said I live by Pizza Hut. He finally gets to the house to measure. Tells me I will receive a call by Friday with my estimate. Well, Friday came and went no call. I ended up calling on Wednesday and the girl who answers the phone had to keep running back and forth to find out the estimate and when they were going to install the carpet. Finally, the day of installation. Suppose to be to the house between 7-8. Well, 8:30 no show, I call R & B no answer I leave a message. 9:30 no show, 10:30 no show, I call and leave another message. At 10:45 I finally get a call from Brian the owner who tells me he had installers call in. We have to reschedule. Three strikes. No offer of anything off. I am sorry but being the owner when your installer called in, he should have been in the store seeing who had a delivery that day and get on that phone. Not 3 hours later. I have posted this on FB and several people have said they hoped I cancel. Well, I didn't. I did have it installed despite the very poor management skills. The carpet is beautiful however I went to pay, and the installers have no way of taking a charge. So I had to call R & B. This is one messed up business.