Douglas Floors did a fantastic job on our near hundred year old floors. When it's such a project,…read moreliterally having to move out, it matters that the end result was worth it. We appreciated the guidance and expertise offered and couldn't be more thrilled. They even helped us remove furniture when the rains came and they were not small pieces of furniture. Thank you Team Douglas! I love my floors!

Honest and hardworking ! The crew did a great job - the quality was outstanding and they met the…read moretimeline and worked well with our contractor and other subcontractors.

My historic home is nearly all wood floors, so I did a great deal of research when I wanted them…read morerefinished. I got five bids, all from companies with great reviews. I did not choose the lowest bid, but the one that included moving heavy furniture. My husband and I are older, not capable of taking that on. Hiring Eugene with Image Hardwood Flooring is the best decision I could have made! Eugene is professional, reasonably priced, honest, and knows hardwood floors. He is also very nice and made the process easy. His focus is to do the best job possible, and he did! We are thrilled with the results! HIGHLY RECOMMENDED!!!! I am attaching 2 before/after pics of places that we did not think could be fixed as well as some pics of the results.

Image Hardwood Flooring did an amazing job on our recent installation. Eugene is professional,…read morepersonable and trustworthy. He and his crew were always punctual, respectful and diligent with their work. Can't recommend them enough!

We recently used Carpeteria to put new carpet in our bedroom. The knowledgeable staff helped us…read moreselect high quality carpet at a great price and the process was super easy. I highly recommend Carpeteria!

Very friendly staff and spacious , clean, well lit showroom. Also very community minded - they…read moreimmediately donated some carpet sample pieces for my elementary classroom when I asked!

UPDATED REVIEW!!!!! I received a phone call from Rick…read morestating they want to make it right and make their customers happy. HE SUCCEEDED!!! I'm very happy with the deck now! Too bad Rick cannot be in 100 places at the same time to supervise the work. I get that. I'm very pleased that he made it right, and that shows....he is an honest man and wants to please his customers. To repair this situation, it took more than power washing, sealant and paint. It needed the sand REPLACED after the power washing washed it away. The labor men were just doing what they were told: power wash, seal and paint. Period. So, we had a misunderstanding, it was repairable and we are all moving on, lessons learned. Thank you Rick for making sure the job was done RIGHT. That's all us customers want. Thanks again! Much appreciated!

Quality work, done timely. Leanne in dispatch is always helpful coordinating and is always…read moreavailable. Recommend.

John and his team saved us when we were trying to get back into our home before Christmas after…read moresome water damage. He was able to set up a job super quickly, and his installer Leo was thorough, courteous, and did a great job. The price was great and we're very pleased. Would highly recommend!!

John Ramirez helped us install 2000 sqft of luxury vinyl plank at our home in Santa Barbara. He was…read morethe first flooring contractor I called, and, after speaking to a few more installers, we went with him for a few reasons 1) he was upfront with his pricing 2) he worked with my budget 3) he got the job done in rapid time and fulfilled his promise. As an extra bonus, John is a general contractor and we ended up hiring him to paint the interior/exterior of our home and do some electrical work. There were a few setbacks with painting and electrical, however, it happens with a big project as a lot of different workers and trades are involved, but John would always own up to his or other people's mistake and make it right. In the end, the house looks down right amazing! I'm so glad we found Goodland floors!

Everything went well at the house where I used to live. The laminate wood floor they put down was…read morethe best work I've ever experienced and the cost was half the price it should've been. They even had to rip all the carpet off. We hired them because they were so great with their work in other instances when we hired them. I was going to hire them for my new house to rip the carpet and put as nice a floor to my Buellton house but I decided to wait.

The owner came out the day I called. I then went over to the store to see samples, they had one in…read morestock I liked and flooring was put in 2 days later. They also installed the baseboards I bought and painted and did a great job on the corners. Both the owner and the man who installed the flooring were very friendly and the price was much better than others I had come out. All cutting was done outside and they left the bathroom clean. They also finished off the carpet in the other bath that the tile guy didn't know how to do, there were 2 entrances and only charged $50 to do both. I wish I had known about them before I had the carpet put in. Will use them in the future.

I went in to shop for carpets. I was hoping for some advice about the merits of various kinds and…read morealso prices. The sales clerk was polite enough but seemed to know almost nothing about carpets, the comparison of synthetic vs wool, the difference between wool carpets that cost $40 per yard and those that cost $80 per yard. Getting him to find the price of any carpet at all sent him to the computer for a good 10 minutes. This did not inspire confidence.

Michael Renga and his team at Michael Renga Flooring made us very happy with their installation of…read morenew floors at our Santa Barbara home. The Renga team made it easy and painless to select a flooring type. We were scheduled quickly, nothing was back ordered, and they took good care of our home during the installation. Our entire first floor was done in a week. We had some challenging circumstances: a big crack in the existing tile floor and some poor work done previously. They took care to level the floor without the need for us to call in a contractor. Very happy with our new wood floors! Highly recommend.

A giant thumbs up and thank you to this family owned business. We had an unfortunate accident in…read moreour home which left our nine year old without his room for two weeks. When we were ready for a basic carpet installation job (old carpet needing to be put back) we searched high and low for a business that would be willing to help us out and fast. Len helped us in less than two days, we were in a real jam. The price was right and the service was incredible. Truly what we loved best was the kindness and genuine care that this business had for our situation. I would recommend Len's to anyone and everyone, we will certainly always go to them from now on.

This is a VERY honest step by step rendition of an experience with this "business". The ONLY thing…read morethat went right with any interaction is that someone answered the phone when I initially called. And honestly, I wish they had not. Owner came out immediately to my residence and could not keep any contact details, communication or the job details straight. VERY scattered and lacked business acumen. When I did not hear back per the commitment, I emailed the business. Mixed me up with another client. Texted me and then I received a scathing email that they "do not" communicate via text. Ummm, okay. "Your business owner" is who sent me the direct text. He responded with an ooops that "his girl" sent the wrong proposal and by the way your proposal is an additional $9,000). Sorry! My "girl" mixed you up with your neighbor and by the way how do I contact your neighbor so I can send their quote? WHAT? Who refers to an employee as "my girl"? What day and age is this, exactly Len's???? My proposal then tripled after I asked to have the job scheduled. TRIPLED! With NO explanation other "ooops, sorry...my girl" Gave the business another chance after tripling the original quote. Dropped the ball AGAIN and had to follow up a third time to get them engaged and suddenly the sales rep is "on vacation" and will get back to me. That was another two weeks with NO proactive or reactive communication and then they stated "not us, the flooring sales rep". Yet ANOTHER inability to communicate. I wish them luck. Suggested they take some basic business classes, most especially in "how to communicate". I have the entire transcript Len's. Good on you.

I have never written a negative review before, and perhaps in the past if a job wasn't delivered as…read morebest as it could be, I always thought better to then just add insult to injury by writing a negative review, and work out a solution with the business... However, in this case I'm doing it to save someone from making the wrong choice, when there's always other reputable businesses to choose from. So, Run. I'm serious: RUN, don't walk, AWAY from this company. I had not only one, but two separate visits from the owner of this company, Greg Alexander, and then received a very detailed estimate for the work to be done on my Limestone Flooring. Flooring, I will add, that I have regularly maintained for years. So, i'm more than familiar with the process in maintaining it. Although I wasn't thrilled to have the work done over my July 4th weekend, I accepted his fair offer; the promise of a job well done; attention to detail; his "previously positive" Yelp reviews --And that it would be completed in one day. (Because in the past, it has always been a 2 day job --At least a second day to return to seal the stone.) I trusted him. I trusted his word. I trusted he would do the work outlined in an agreed upon bid?!? --I WAS WRONG! July 3rd started with me personally, @7am) removing all the furniture on the flooring, and then waiting for the crew to arrive --They didn't show 'till 10:30am. I even joked that it was going to be a lot of work, or a long day to get it all done in one day; starting at this time. Regardless, the team started masking the recently installed new base boards, and begun to prep the job. I kindly pointed out, as Greg had asked me to do, the different areas that needed attention: A loose tile, missing grout, some etching, and a few holes that were to be filled, etc... (ALL of which was in the bid, and actuality on the document they brought to the job.) They then mentioned to me that all the new baseboards would need to be masked off for protection, and that there were a lot of corners that would need to be done by hand. Again, okay, and yes, that's how it has always been done in the past. --And, again, this wasn't a surprise, and was also discussed with Greg. I began to get the feeling that the guys we're thinking, as I was too, that they might not get this all done in one day... The next thing I know, they are on the phone with Greg and someone else; saying how they were concerned that in order to get the job done "correctly" they would need more time, or that they could split the job, or that Greg could come back the next day (Which is July 4th by the way) and finish, or some other strange scenario. And then I'm suddenly on some surreal conference call with Greg and his "Manager," and it's weirdly being turned back on me, as if I was expecting something that wasn't agreed upon. -Which was utter nonsense, and I called them out on that several times --That's when I could even get a word in on this "impromptu conference call" taking place at my house to discuss a job that had already been estimated not only once, but twice, and had a detailed bid... --Wasting time, frustrating me, not getting the job started, and getting me quite upset. --So unprofessional, it's beyond! What were they trying to do, I wondered? Is this some type of "bait & switch" tactic? It felt like they were literally trying to get me upset, because they wanted to get out of the job --And it quickly became obvious that there was more than just a miscommunication between Greg and his workers, and what needed to be done to make this right. --Which they weren't even trying to do. They could care less that they messed up my holiday weekend, we're being entirely unprofessional, or even trying to find a way to make this "right." (Whatever that was...) Because, again, there was nothing to "make right"?!?!? Just do the job that was discussed, and literally itemized in the bid, in your hand! --And as I said too many times to deaf ears: "Do the work detailed in the bid, and we're good to go..." Nothing more, nothing less... They didn't care. They really didn't care, or took any profession responsibility. They wanted to find a way to walk away, and walk away they did; leaving me with an uncompleted job over a scheduled holiday weekend. I still can't figure out if this was a way to get me to pay more money, or the guys didn't have the time, or just how they operate --But I can tell you it was beyond disrespectful, completely unprofessional, and I would seriously advise you to contact any number of local & reputable floor companies before considering this company. It appeared they had many "previous" good yelp reviews, but apparently many years ago. --Don't be fooled. Here's one from today! Trust me! Lesson Learned -RUN AWAY!

Excellent selection of tile. The selection is very unique and not available at other tile places.read more