We had a very mixed, mostly poor, experience Floored at Home. We would not recommend this company, especially if you have anything other than a very simple, straightforward project. Other than Tom, who came out for the quote, and the installation crew (on time and cleaned up after themselves), the management, professionalism and communication from this company was extremely disappointing.
10 months after the installation, the floor separated in the same place as previous (the entire reason they had to pull up the flooring "correct the issue" and reinstall). Our project manager and co owner, Paul, was horrible. Too much to type regarding him and our issues. He never returned calls, texts or emails regarding this or other issues. We had a little back and forth initially from Josh, the owner, but then radio silence. No one has come back to our home to see the issue and no talks of fixing it have taken place. read more