Jason: The Best Carpet Cleaner and Floor Guy to the Rescue We have been using Jason for a couple of years, and every time he comes, he transforms our carpets (at home and in our offices); however, I felt compelled to write a review to share how I continue to be overwhelmed with gratitude for Jason always going above and beyond. Not only does he work wonders on our carpets, but these past couple of days, he stepped in as a true hero when our furry family member had an unexpected health issue. Jason's extraordinary compassion, quick response, and genuine care transformed a challenging situation into an incredibly heartwarming experience. When my husband reached out to Jason, without hesitation, he rearranged his busy schedule to come to our rescue. We were not only worried about the stains and odors but also concerned about the safety of my elderly mother, as the buckling of the floor had become a safety issue, as there was just too much pee in the carpet padding that affected the underlying hardwood floors. As soon as Jason arrived, his warm smile and comforting presence instantly put us at ease. He understood the distress it caused and reassured us that everything would be taken care of. He then got right to work by skillfully pulling up the carpet, replacing the padding, and diligently fixing the buckling problem. The transformation was truly remarkable. Not only did Jason make the carpets look beautiful, but he also ensured a secure and stable flooring surface. The peace of mind it brought us, especially in regard to my mother's safety, cannot be overstated. He went above and beyond, treating and cleaning the affected areas. I also continue to be in awe of not only Jason's technical prowess but also the genuine care he ALWAYS shows towards our furry family members. Being an animal lover, this was something I noticed the first time he came. His authentic love for animals was evident in every interaction, and especially this time, with our dog's health issues, brought us immense comfort. I CANNOT RECOMMEND JASON ENOUGH. His exceptional skills, coupled with his kindness and compassion, make him a true hero. He not only saved our carpets but also provided solace and support when we needed it the most. With Jason, you can trust that your carpets will be in good hands, and he will tell you if the stain will come back so you always know what to expect. He is very honest and hardworking. read more

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Quick response/service. Great results for a easy cost. Advised us on how to care for our carpet.

Jason was professional and did a great job on my floors. Prices were great versus other places I called. I would highly recommended this company. read more

Jason did an incredible job! He was super quick to respond to my inquiry and a fast communicator. Our rugs look great. We will definitely reach out to him again! read more

Let me start off by saying Jason was the answer to my prayers in a moment of dispare, I had hired another company that wasn't able to work on my place due to my building not having a water unit. I'm 36 weeks pregnant and me and hubby worked so hard to move everything out of the way so we really didn't want to put anything back just to do it all over again another day when I'm even further along and we also didn't want to put cleaning the carpet on hold any longer. I called about every number I could find on yelp and very few companies/ businesses carry their own water tanks for their equipment and of course even fewer have quick availability. I was losing hope UNTIL I found Jason on yelp, and I am so grateful I did he answered immediately and carries his own water tank I asked if he would be able to come by that same day he informed me that he would have to call me back to let me know ( I honestly had little to no hope) and Jason was a man of his word and called me back like he said he would and not only that he was able to come to my condo at a very last minute notice and immediately got to work, the price he gave me was very reasonable and if I'm being honest very low considering how last minute it always, Had it been any other company or business they probably would have taken advantage of how Desperate we were to get our carpet cleaned that same day. When I got home from running errands and saw my Carpet, I wanted to cry Because Jason did such a phenomenal job And I was honestly almost thinking that it was all too good to be true Considering the luck I was having that day But I'm here to testify that it in fact was all true and I got extremely lucky finding Jason's carpet cleaning business. Here are some before and after photos of the area in my home that was bothering me the most for so long. I don't have before pictures of other areas of my house but as you can these from the ones I provided the difference is beyond noticeable! It wasn't even this clean when we moved in so it felt like I was moving in for the first time . Thank you so so much Jason !!! read more

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Jason from Floor+Medics done an awesome job fixing our deep scratched hardwood floor. It had deep scratches and we needed hardwood to be completely replaced with new ones. I consider this as time consuming difficult job but Jason completed the job flawlessly! Highly recommended for those who need hardwood floor replaced or fixed :) read more

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He has first class service and prices. I was going to renovate the bathroom but it looks good as new.

Called Jason to inquire about a rug cleaning, shockingly enough he had availability on the same day I called and was able to come out within an hour. Had him clean 3 rugs (2 outdoor, 1 indoor). Overall good job, the indoor rug didn't get as clean as I would have liked but the rug specifically says NO ALKALINE which is the strong stuff that gets the carpets really clean so he did the best he could given the circumstances with alternative products. Nice guy, I'd recommend him again. read more

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My ex-renter hired Jason to clean the carpet of the room he was renting. This renter NEVER cleaned anything! The rug was so gross it smelled after 7 years without vacuuming. So when Jason was hired, he claimed he can clean any carpet and that he's so good he never has to come back to redo any job twice. Well, that's not true. He said he would come back, but TWICE he failed to show up. It took more than 3 weeks to dry and when it finally did dry,it smelled horrible and the stains reappeared. I have photos of the carpet before and after, had opinions of many people about the room smell and everyone said it has a horrible strong odor. I am disappointed that Jason ended up reneging on returning to redo it after all. The roommate was mad that the carpet was now needing to be replaced since he didn't allow for maintenance over so many years and Jason just went back on his word to do right by his claim. So, if you have the kind of renter that lives like a pig for years... go with someone else! All his self boasting is all b.s. as I was going to hire him to replace it until he basically blew me off and did not have any integrity. Floor Medic HE IS NOT! Jason then sided with renter that hired him because Jason told him that the carpet needed to be replaced since he had not vacuumed it in almost seven years. Ex renter got mad according to Jason, so Jason blew me off after stating he would clean and deodorize carpet. arrangements were made twice and twice Jason was a no show. I was going to hire Jason to replace the carpet as he quoted me $370, but ex renter refused. So, now Jason won't stand by his word. Beware landlords! read more

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Floor medics has done a superb job cleaning and repairing my carpet on several occasions now. They are family owned, local, and take personal pride in their work. They left my carpets smelling better and looking cleaner than previous companies I've tried and took extra efforts to counter pet stains. Overall wonderful job! read more

This is the kind of guy you want to do business with! I had scheduled a carpet cleaning with another company (I'll never do that again) and the guy showed up and told me he couldn't do the job and bailed! I was having a couch delivered the following day and we had just moved in so I desperately needed the carpet cleaned. I called Jason and from the moment he answered the phone I just knew he was going to take care of us. He told me had some other jobs scheduled but he could be out later that same day!! He showed up at 5 and was out by 6! He was professional, kind, and got the job done. My husband and I could not be more pleased with the results and to think we were going to invest in new carpet! Ha! I will be using Jason in the future and would recommend him and his company to anyone I know! Thank you for saving the day Jason! You rock! read more

Floor + Medics - Francis loves it! - Carpet Cleaning Near Me - San Diego, California

A few weeks ago my super cute dog decided to create an unsolicited art project one morning. She happily chewed on a blue ink pen, let the ink drip on her paws, and then pranced around our office, stairs, and hallway marking her path as she went along. My jaw dropped when I saw her mid-action, happily chewing away. I almost fainted when I realized the art project covered more ground. She on the other hand was happy as a clam. After washing the dog's white paws (so she could stop the spread) we attempted to get the ink out of the carpet using stuff we read about online. While the methods were working, it was barely scratching the surface and maybe even making things look worse. At this point we knew we needed a professional. So I went on Yelp and sent out a request for a job. After providing the photo to all I got a few responses, including one saying that the situation looked bad and they didn't want the job! Most people's reactions were about the same in terms of how bad it was. Along comes Jason. He was honest about it not looking good but said he was willing to try. He even promised not to charge me the full amount if it didn't work. His prices were competitive so we had a deal. Jason showed up the next day and worked magic on our carpet. Take a look at some the photos below. You can't tell this ever happened! We are so relieved that Jason was able to help us and we would definitely use his services again! Not only is he knowledgeable but he is also a friendly, hard-working guy! read more

Floor + Medics - Before - Carpet Cleaning Near Me - San Diego, California

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Jason did an amazing job cleaning my velvet couch, area rug, and canvas headboard. The job was to help remove stains and pet odors. My items are as good as new! I was most impressed with the job he did on my canvas headboard. He noted that canvas cannot be cleaned with water. No wonder I was never ever to clean it myself!! He made quick work of it and I could not be more pleased. Whole job ended up being $240. So worth it! 10/10 would recommend. read more

Floor + Medics - Before cleaning - Carpet Cleaning Near Me - San Diego, California

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I had my previous cleaner bail on me 2x but Jason responded so quickly and was available the next morning to help with our carpet and kitchen tiles. He was friendly, professional and fair with his prices. Definitely would recommend his services to anyone looking for a good cleaning, and thanks again for showing up and being so reliable Jason! read more

Floor + Medics - Carpet Cleaning Near Me - San Diego, California

Jason was professional and courteous, and really went above and beyond to make sure I'd get my deposit back on my rental. Floors looked fantastic! read more

Fast, Fun and an all around really great experience! Jason was super prompt in calling me after I requested a quote, and booked me for a next day service! He let us know when he was on his way, they were super polite about what we were comfy with because of covid for whatever we were comfy with! Jason and his team were super fast and explained what they were doing before/after they did it. They came for a basic carpet cleaning and to fix some kitty claw carpet holes, and let me tell you the carpet has never looked better! The holes are gone, the carpet is clean and looks like a brand new replacement carpet!! The price was exactly what he quoted me, no hassle, super fair for how much work they did in such a short span of time, absolutely recommend!!! 12/10 All around, time, price, attitude, booking ease, all good things!! read more

Our 18 yr old cat was deciding to go #1 in our bedroom instead of in her box. Jason came out and worked WONDERS on our carpet! He responded quickly, made an appt for the very next morning after I reached out, and explained the whole process in detail. Once here, he showed me what he was going to do and how it all worked, he is so knowledgeable about everything and so nice, to top it all off. He is the only carpet cleaning service I will ever use moving forward! 11/10 recommend his services! read more

Jason responded right away and was able to come the same day! My 3 year old overflowed the bath and flooded the living room, and my wool rug took on the smell of a wet dog. Jason took care in cleaning it and it looks and smells like new! Will definitely be calling him for future cleanings! read more

I used Jason for carpet repair and couldn't be happier with the results! We had an inconsiderate tenant who allowed his daughter to spill nail polish and what looked like ground in putty or play doh on the carpet in her bedroom. Due to rules on carpet depreciation, my only recourse was equal to a slap on the wrist to the tenant, leaving me with a disgusting looking room. That's where Jason came in. He was able to remove the damaged spots and patch the areas with extra carpet I had on hand. His repair was seamless and reasonably priced. In retrospect, I almost wish he had charged more so I could've passed it on to the tenant for being so disrespectful! read more

Hello, this is in response to Marie H. review in hopes that you will still choose Floor Medic when you have a need for carpet cleaning services. First, I lived with Marie for 4 years and moved out. At that time, I had personally cleaned the carpets and cleaned the room and there were no complaints from the her. I returned in 3 months in which she welcomed me back into her house without any complaints. I lived there for an additional 3 years. So, it was not a continous 7 year stay. During my last year of living there, I admit, I was not the cleaness tenant but I was also suffering from a pinched spinal nerve and partially paraylzed on my left side resulting in spine surgery. I hired Jason to clean the carpet, as he was bonded with good references. I informed him on the condition of the carpet, spills and stains. he informed me that he would have to see it to access it. When Jason arrived he told me that the carpet could be clean it BUT the stained area may reappear even with the deep cleaning. And yes, stain reappeared. But what is missing in her review is the history of the carpet. The carpet was of low grade material and over 10 years old. The room was previously used as home dispensery grow room as explained to me by the landlady. So I imagine there were certain spills that absorbed into the undermatting way before I got there. Also missing is how she mulnipulated Jason H., though sorrow tells of her past, to get that quote she mentioned. Jason H. even offered to try and reclean the carpet for $50 which she declined. Then when he called her back to come remove and replace the carpet, SHE renegged. The estimate was only going to be used to get me to pay her. Later, I received a letter with this estimate which I took to the City housing office downtown. Only to learn that replacing the carpet falls on the owner of the residence and not the tenant. They explained it as reasonable wear and tear after such long rental period. So I refused to pay. And now Marie H. is upset and taking it out of Jason H and Floor Medic with her bad review. He was honest and upfront with me and her. She tried to use him to get back at me and this is not right. Later I found out that she wasn't even going to use the money to replace the carpet but on her dogs. As you can see in her photo, it was mostly in one section of the carpet, where I had my computer and desk set up. So, please refer the numerous 5 star reviews that Jason H. does have. And I hope we, as customers, can write reviews that reflects on the truth of the service. read more

Jason was great! Super responsive, on time, very personable and a very hard worker. Will Definitely use him again! My couches and carpets look fantastic! read more

Great experience! I worked with Jason who was very responsive with asking questions about my situation (dog urine on newer carpet). We tried to solve the problem ourselves by using pet spot remover and ended up making things worse. Jason came out to see what was happening and what he thought he could do to improve the situation. He under promised and over delivered. Frankly the spot was gone to where you would never know there was some damage. We were very happy with the outcome. Jason also shared with me what he was doing with treating the area and the approach he was using. I learned some new things about what I should and shouldn't do in the future which I was grateful to learn from a professional. I am happy to offer a great referral and 5 star review based on my complete experience and the value Jason offered. We will definitely use him in the future with any future accidents, carpet repair or cleaning. read more

I cannot say enough about Jason and his business. I had a really great experience with his services for carpet and tile. It was super easy getting a quote from him especially when all these other 1 to 2 hundred plus 5 star review places didnt even bother with a quote and/or responding. Gave me a rough estimate, came out to give me a firm estimate, realized we needed a mobile machine, and only charged me the difference which was very fair. Just a nice guy that works really hard and went above and beyond to get my floors cleaned. I am now on a maintenance plan with him to keep them this way and couldn't be happier. Give him a shout and tell him I sent you. read more

Floor + Medics - This was before the cleaning. - Carpet Cleaning Near Me - San Diego, California

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Jason and his son Shane are the best! We requested a quote for carpet cleaning and re-stretching and Jason responded quickly with a very reasonable quote. I was able to schedule time the same week. They did an amazing job fixing the buckled areas and with the thorough cleaning they did afterward, our carpets look incredible! Jason and his son were very professional, worked quickly, paid attention to detail, explained the process, and did a phenomenal job. I would highly recommend Floor + Medics and will definitely be keeping their number handy for future services! read more

They came to do our 4 bed 3 bath home when we moved out our rental. Despite the carpet being waaaaaaay past its expiration date, they still made it look good considering how bad it was. He deep cleaned the areas that needed extra attention. On time, flexible, good communicator, would hire again. Easy payment through venmo. Great experience read more

Amazing service , I own a husky and she always tears up parts of carpet and I have to always get it fixed but best service by far I have ever had. Guys are amazing, friendly and did an amazing job at fixing up my carpet! HIGHLY RECOMMEND! read more

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On time, clean, fast, responsible, and pretty nice Definitely would recommend. And reasonable price read more

I was super impressed with Jason at Floor-Medic.They are affordable and did a fantastic job. Having experienced in the industry, I definitely appreciate great service. I would recommend Floor-Medic to everyone. If it's dirty call Floor-Medic. They did an amazing job with our carpet. read more

I had the pleasure of working with Jason today. He was exceptionally polite, easy to talk to, and eager to get things done correctly. He was sure to ask the important questions about common uses, products that we'd tried spot-cleaning with, repairs he could provide, etc. One of the true acts of character, he was able to detect that his equipment wasn't working well enough, and made sure to adjust the equipment in order to achieve the results that were up to his specifications before he continued; he was incredibly thorough in his work. Regardless of this, he made very quick work of the site and had things taken care of in no time. The results are drastic. I didn't realize how dingy the carpets truly were before he got started, but I'm ecstatic about the end product. Thanks Jason! read more

What a great professional! Booking with Jason was simple, he was on time and the job was professionally done. I would hire him again and will recommend his services. read more

Jason gave me by far the best carpet cleaning service. He is super easy to work with, providing straightforward estimate, and really reasonable price. It's like getting wholesale price at a retail store. He helped me stretch carpet in two rooms, clean the carpet and tiles. All jobs well done! He also knows well everything about carpet and likes to share experience and useful tips. read more

Jason showed up right on time.. I had him clean my large couch. super professional and Explained everything he was doing... we all care about our furniture... and he did an amazing job.... I will be using you in the future... thanks so much Jason for an awesome no worries experience... read more

Floor Medics is a solid company that does great work. Jason came to my home and showed me why this company has and will be very successful...The attention to detail and hard work on our couch showed me a person that knows how to work! My kids stained the couch and Jason got it back to new looking. He did our carpets and they are clean and smell great now! Thank you Jason and Floor Medics! read more

Jason provides no frills high quality cleaning. Second time I've received his services. Efficient and on time between the time window promised. read more

Jason is the carpet cleaner to go to! I needed to have my carpets cleaned ASAP - Jason responded within 10 minutes and was able to fit my schedule perfectly. He was organized, on time and did a great job. My roommate has a German Shepard who shed tons of hair and has had quite a few accidents on our carpets. My carpets now look brand new. So grateful. The first picture is what my carpet looked like before (with all the urine spots) and the second two pictures are after he cleaned them... spots are gone!! Thank you, Jason!! read more

Floor + Medics - Carpet Cleaning Near Me - San Diego, California

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Jason really helped us out. We were so worried about getting our deposit back. He quoted the job which was very reasonable compared to the others but his quality and perfection for the job was above and beyond! He also shared great tips and was very friendly. We already have another job in mind and will recc to everyone we know. read more

5 Stars !!!!! Awesome! I messaged these guys a few weeks back and Jason, the owner promptly responded with a competitive price. He wasn't the absolute cheapest but I knew he knew what he was doing! I called him (he picked up right away!) and arranged an appointment. He was on time, super friendly to my toddler and my dog, and cane wearing a mask! I had a nasty stain on my carpet from my toddler spilling a cacao powder smoothie on it and he quickly worked his magic! I threw in him cleaning our couch and area rug and both items, which were bought used, came out looking new! I have a dog and the carpet and furniture smells new! He has a super nice truck and set up too which made me feel really safe! He was fair with pricing, efficient, and just an all around professional nice guy! I am a painting contractor and will be using Jason much more in the future! Class act ! read more

Jason re-grouted a section of kitchen tiles and then power-cleaned the rest of them. Great communication, decent price. Would definitely use again. read more

Jason and his crew were prompt in responding, arrived right on time, and were extremely knowledgeable about anything I asked regarding my flooring and more! I completely recommend them and my carpets looked amazing. Thank you so much Jason! read more

I called them on a Sunday morning in desperate need of service by Tuesday night my daughter was graduating, my family was coming into town and I was struggling to clean the tile floors that run my entire house. I had already called numerous other companies and they told me it would cost over $1000.00 to clean my tile and that they "had to clean and seal my grout." (I have special grout that never needs to be sealed.) After explaining to Jason about my grout and that I only needed my tile cleaned, he said he could come over Tuesday afternoon and quoted me a price based on my measurements but almost half of what everyone else wanted. I scheduled the appt. Tuesday comes and he keeps me up to date on what time to expect him. Once he arrived he measured my house to give me an exact quote and it was even way less than he quoted me based on my measurements. I agreed and he got to work. He was so professional and made sure to hit spots that I was not even concerned with. My tile turned out so well. I would recommend him to anyone who wants a true and honest person. His word is his reputation and he stands by it. read more