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Floor + Medics

4.9 (86 reviews)
Closed 8:00 am - 6:30 pm

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Services - Floor + Medics

Re-grouting

Grout sealing

Grouting

1 More Service

Tile installation or replacement

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Recommended Reviews - Floor + Medics

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Reviews With Photos

Monze R.

Let me start off by saying Jason was the answer to my prayers in a moment of dispare, I had hired another company that wasn't able to work on my place due to my building not having a water unit. I'm 36 weeks pregnant and me and hubby worked so hard to move everything out of the way so we really didn't want to put anything back just to do it all over again another day when I'm even further along and we also didn't want to put cleaning the carpet on hold any longer. I called about every number I could find on yelp and very few companies/ businesses carry their own water tanks for their equipment and of course even fewer have quick availability. I was losing hope UNTIL I found Jason on yelp, and I am so grateful I did he answered immediately and carries his own water tank I asked if he would be able to come by that same day he informed me that he would have to call me back to let me know ( I honestly had little to no hope) and Jason was a man of his word and called me back like he said he would and not only that he was able to come to my condo at a very last minute notice and immediately got to work, the price he gave me was very reasonable and if I'm being honest very low considering how last minute it always, Had it been any other company or business they probably would have taken advantage of how Desperate we were to get our carpet cleaned that same day. When I got home from running errands and saw my Carpet, I wanted to cry Because Jason did such a phenomenal job And I was honestly almost thinking that it was all too good to be true Considering the luck I was having that day But I'm here to testify that it in fact was all true and I got extremely lucky finding Jason's carpet cleaning business. Here are some before and after photos of the area in my home that was bothering me the most for so long. I don't have before pictures of other areas of my house but as you can these from the ones I provided the difference is beyond noticeable! It wasn't even this clean when we moved in so it felt like I was moving in for the first time . Thank you so so much Jason !!!

Jason also tore out the complete area in front of the couch too, and replaced it with pads.
Sandra P.

Jason: The Best Carpet Cleaner and Floor Guy to the Rescue We have been using Jason for a couple of years, and every time he comes, he transforms our carpets (at home and in our offices); however, I felt compelled to write a review to share how I continue to be overwhelmed with gratitude for Jason always going above and beyond. Not only does he work wonders on our carpets, but these past couple of days, he stepped in as a true hero when our furry family member had an unexpected health issue. Jason's extraordinary compassion, quick response, and genuine care transformed a challenging situation into an incredibly heartwarming experience. When my husband reached out to Jason, without hesitation, he rearranged his busy schedule to come to our rescue. We were not only worried about the stains and odors but also concerned about the safety of my elderly mother, as the buckling of the floor had become a safety issue, as there was just too much pee in the carpet padding that affected the underlying hardwood floors. As soon as Jason arrived, his warm smile and comforting presence instantly put us at ease. He understood the distress it caused and reassured us that everything would be taken care of. He then got right to work by skillfully pulling up the carpet, replacing the padding, and diligently fixing the buckling problem. The transformation was truly remarkable. Not only did Jason make the carpets look beautiful, but he also ensured a secure and stable flooring surface. The peace of mind it brought us, especially in regard to my mother's safety, cannot be overstated. He went above and beyond, treating and cleaning the affected areas. I also continue to be in awe of not only Jason's technical prowess but also the genuine care he ALWAYS shows towards our furry family members. Being an animal lover, this was something I noticed the first time he came. His authentic love for animals was evident in every interaction, and especially this time, with our dog's health issues, brought us immense comfort. I CANNOT RECOMMEND JASON ENOUGH. His exceptional skills, coupled with his kindness and compassion, make him a true hero. He not only saved our carpets but also provided solace and support when we needed it the most. With Jason, you can trust that your carpets will be in good hands, and he will tell you if the stain will come back so you always know what to expect. He is very honest and hardworking.

Jason from Floor+Medics done an awesome job fixing our deep scratched hardwood floor. It had deep scratches and we needed hardwood to be completely replaced with new ones. I consider this as time consuming difficult job but Jason completed the job flawlessly! Highly recommended for those who need hardwood floor replaced or fixed :)

Jason W.

Called Jason to inquire about a rug cleaning, shockingly enough he had availability on the same day I called and was able to come out within an hour. Had him clean 3 rugs (2 outdoor, 1 indoor). Overall good job, the indoor rug didn't get as clean as I would have liked but the rug specifically says NO ALKALINE which is the strong stuff that gets the carpets really clean so he did the best he could given the circumstances with alternative products. Nice guy, I'd recommend him again.

Stained and filthy rug as shown day of him moving out.
Marie Herlinda P.

My ex-renter hired Jason to clean the carpet of the room he was renting. This renter NEVER cleaned anything! The rug was so gross it smelled after 7 years without vacuuming. So when Jason was hired, he claimed he can clean any carpet and that he's so good he never has to come back to redo any job twice. Well, that's not true. He said he would come back, but TWICE he failed to show up. It took more than 3 weeks to dry and when it finally did dry,it smelled horrible and the stains reappeared. I have photos of the carpet before and after, had opinions of many people about the room smell and everyone said it has a horrible strong odor. I am disappointed that Jason ended up reneging on returning to redo it after all. The roommate was mad that the carpet was now needing to be replaced since he didn't allow for maintenance over so many years and Jason just went back on his word to do right by his claim. So, if you have the kind of renter that lives like a pig for years... go with someone else! All his self boasting is all b.s. as I was going to hire him to replace it until he basically blew me off and did not have any integrity. Floor Medic HE IS NOT! Jason then sided with renter that hired him because Jason told him that the carpet needed to be replaced since he had not vacuumed it in almost seven years. Ex renter got mad according to Jason, so Jason blew me off after stating he would clean and deodorize carpet. arrangements were made twice and twice Jason was a no show. I was going to hire Jason to replace the carpet as he quoted me $370, but ex renter refused. So, now Jason won't stand by his word. Beware landlords!

Francis loves it!
Katie S.

This is the kind of guy you want to do business with! I had scheduled a carpet cleaning with another company (I'll never do that again) and the guy showed up and told me he couldn't do the job and bailed! I was having a couch delivered the following day and we had just moved in so I desperately needed the carpet cleaned. I called Jason and from the moment he answered the phone I just knew he was going to take care of us. He told me had some other jobs scheduled but he could be out later that same day!! He showed up at 5 and was out by 6! He was professional, kind, and got the job done. My husband and I could not be more pleased with the results and to think we were going to invest in new carpet! Ha! I will be using Jason in the future and would recommend him and his company to anyone I know! Thank you for saving the day Jason! You rock!

Jane S.

I had my previous cleaner bail on me 2x but Jason responded so quickly and was available the next morning to help with our carpet and kitchen tiles. He was friendly, professional and fair with his prices. Definitely would recommend his services to anyone looking for a good cleaning, and thanks again for showing up and being so reliable Jason!

Before
Laura B.

A few weeks ago my super cute dog decided to create an unsolicited art project one morning. She happily chewed on a blue ink pen, let the ink drip on her paws, and then pranced around our office, stairs, and hallway marking her path as she went along. My jaw dropped when I saw her mid-action, happily chewing away. I almost fainted when I realized the art project covered more ground. She on the other hand was happy as a clam. After washing the dog's white paws (so she could stop the spread) we attempted to get the ink out of the carpet using stuff we read about online. While the methods were working, it was barely scratching the surface and maybe even making things look worse. At this point we knew we needed a professional. So I went on Yelp and sent out a request for a job. After providing the photo to all I got a few responses, including one saying that the situation looked bad and they didn't want the job! Most people's reactions were about the same in terms of how bad it was. Along comes Jason. He was honest about it not looking good but said he was willing to try. He even promised not to charge me the full amount if it didn't work. His prices were competitive so we had a deal. Jason showed up the next day and worked magic on our carpet. Take a look at some the photos below. You can't tell this ever happened! We are so relieved that Jason was able to help us and we would definitely use his services again! Not only is he knowledgeable but he is also a friendly, hard-working guy!

Before cleaning

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7 months ago

Quick response/service. Great results for a easy cost. Advised us on how to care for our carpet.

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5 months ago

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1 year ago

He has first class service and prices. I was going to renovate the bathroom but it looks good as new.

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3 years ago

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Thank you do you even know you took those pics LOL thank you

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Page 1 of 3

Ask the Community - Floor + Medics

Review Highlights - Floor + Medics

I consider this as time consuming difficult job but Jason completed the job flawlessly!

Mentioned in 70 reviews

Read more highlights

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Im usually skeptical when making a big purchase because i hate being disappointed but i have to say…read morethat i had an amazing experience at flooring creations. They had a wide variety of flooring and in my case i needed new carpet. Everyone was helpful and informative and no one pressured us. They were very good at communicating as well. They charge a measuring fee that will go back to you when you choose them for your flooring needs. They don't do the installation themselves but they gave us a good recommendation for a 3rd party contractor to install and they also did very well. Overall, im happy i went with flooring creations and i recommend them 100%.

I went into this project knowing almost nothing about flooring and needing about 1,450 sq ft of LVP…read moreinstalled. What immediately stood out about Flooring Creations was how consistently strong their reviews were -- and after working with them, I get why. Gus Sr. and Gus Jr. were patient, knowledgeable, and easy to work with. They took the time to walk me through different plank options and helped me land on something that fit my budget, needs, and concerns. The process felt collaborative which I really appreciated. The final result looks fantastic. The color, plank size, baseboards, and overall layout work beautifully in the space. The installation was quick and very well done. The installer they recommended and his crew were meticulous -- especially on the stairs, which turned out great. You can tell they paid attention to details like plank layout and variation so there's no obvious repetition. The crew was respectful of the property, communication was solid throughout, and questions were always answered promptly. Overall, this was a very positive experience and I'm extremely happy with how everything turned out. I'd absolutely recommend Flooring Creations.

Floor Store and Design Center - Point Loma

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I'm so glad we found this store! I had a floor project and kept meaning to go up to Miramar road to…read moreshop for carpet. When I drove by the floor store one day I thought I'd pop in on the off chance they might have something I liked. I was initially worried their pricing wouldn't be competitive but i was surprised that their pricing was reasonable and the customer service was fantastic. They sent a manager out to measure and then ordered the product promptly and installed. I selected a challenging pattern (grid) and was glad they I was working with this store because you can tell they are used to more challenging jobs and have a commitment to excellence and attention to detail. Their installer was great and all in all I am so thrilled with how the project turned out. They also stock all kinds of wood and laminate and vinyl! If you have a floor project coming up and want a more personal approach highly recommend you check them out. Also they have tons of samples that you can check out and see how they look in your space!

I highly recommend Floor Store and Design-Point Loma. I researched and shopped 7-8 flooring…read morestores before asking my long-time interior designer for recommendations. I should have asked her first, however I did have the advantage of finding and bringing home 25+ flooring samples before visiting Floor Store and Design-Point Loma. Then my designer and I met and chose the best flooring for my home.... It was not from Floor Store and Design. However Josh said he could get it for me... and he could get it at a better price. He did just that. He even delivered a sample to my home so we could compare to the sample I had picked up elsewhere... and Floor Store and Design price was lower! What surprised me about working with Josh and Door Store and Design? I thought Josh was a salesman.. He was much more than that. He was hands on in working out details of installation. One example: I found a baseboard I liked at another place, and Josh was able to order that for me at same price as offerings at his store. He also made a personal visit at end of work to check details before I made the final payment. I also had new doors installed, and Josh coordinated work with the door contractor for smoothest completion of floors, doors and baseboards installation. It was important to me to work with a full service floor store to ensure best results. The installation team Josh sent was professional, efficient, and did a great job! Floor installer Jonathon and team were great ... always showing up on time, cleaning as they went, and were friendly and easy to have around. Most important.. they were perfectionists in their work. I learned that Jonathon had learned the trade from his father and is now working with/training his brothers. Josh's installers obviously take great pride in their work and Josh also takes great pride in managing Floor Store and Decor-Point Loma.

Floor + Medics - carpet_cleaning - Updated May 2026

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