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    Floor & Decor

    4.2 (20 reviews)
    Closed 7:00 am - 8:00 pm
    Updated 2 weeks ago

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    3 years ago

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    Floor F.

    Helpful 8
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    1 year ago

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    Floor F.

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    4 years ago

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    Store Support T.

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    3 years ago

    Liked the variety and the helpfulness of the workers there very knowledgeable keep up the great work

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    Floor F.

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    5 years ago

    Helpful 1
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    5 years ago

    Helpful 1
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    7 years ago

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    Store Support Team ..

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    5 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    Floor F.

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    6 years ago

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    Floor F.

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    6 years ago

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    6 years ago

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    Floor F.

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    6 years ago

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    Floor F.

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    6 years ago

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    7 years ago

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    7 years ago

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    6 years ago

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    Review Highlights - Floor & Decor

    His name is Richard and when I found the tile I wanted he was a big help explaining the tile I chose.

    Mentioned in 6 reviews

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    Ferguson Plumbing Supply

    Ferguson Plumbing Supply

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    We are renovating our forever home, and was told by my architect to go to Ferguson to gather…read moreinformation and specifications on my kitchen appliances. I was dismissed from the get go! I walked in and when I met with the lady I was supposed to meet with, she was rude, and did not help me at all. She could not wait to get me out of the store, and back to her desk! I could not believe it! I was one of two customers in the entire place. I left, very dissatisfied and disappointed, to say the least. Customer service does not exist whatsoever! It is not their first priority. I emailed them requesting a quote and specifications to the appliances I was interested in. However, I have YET TO THIS DAY to HEAR from them! It has been over one week today. Therefore, and as a result, the very next day, I went to their competitor, and received the best service imaginable. I now am going to be ordering and purchasing my new appliances from Builders Source Appliance Gallery. They took the time to listen, answer each question that I had, and printed, and emailed me the exact specifications for each appliance that I was interested in. They were straightforward, and did not make me feel like I had no idea what I was talking about.

    Although they didn't have what we needed, they told us who would, called to verify the other…read morebusiness was open on a Saturday and printed up a map and directions. All without us asking. This is what great customer service is all about.

    Re-Bath - Re-Bath El Paso/Las Cruces

    Re-Bath

    (10 reviews)

    On 01NOV2020, I gave our walk-in tub it's shakedown soak, and it passed with exceptional…read moreperformance. I put enough water in it to keep the water nozzles functional, which directed a massaging stream on my weary calves & lower back muscles. I felt the positive effect for a long while afterwards, relaxing and pleased that this upgrade to our bathroom enhanced the value of our home. The reason we sought out REBATH was because this exclusively specific remodeling firm had completed an amazing remodel of our master bath the previous year. We knew if and when we altered the second bathroom, REBATH would be our first--and only--choice for the task. For the previous job, I was overseas, returning to be on-site for the renovation. This time, I was also overseas, returning as the COVID19 pandemic crisis closed borders and shutdown the USA, along with the rest of the World. After several months, it became most evident that self-isolation/quarantine/social distancing/wearing masks/no distant travel would be the new normal until the contagion could be resolved. Along with limited businesses re-opening, the final check from my former employer (I had retired 31DEC2017), which had been converted into a CD was maturing, so a funding source was available. Since I was obviously not travelling anywhere, I'd be on-site for this new construction. Additionally, I was "ageing out"--my muscles/bones/body were becoming more fragile; I could no longer easily get out of the standard tub. Those factors were instrumental in our decision to contact REBATH, arrange a more isolated conference with jefe STEVE, and committed to a walk-in tub. As before, STEVE had a full/thorough presentation about what REBATH could provide. After he took measurements and input that information into his computer, we discussed the various models available. We were not interested in ALL the bells & whistles, but neither were we going to get just another bathtub with a seat in it. In fact, this walk-in tub had exactly what I wanted for my ageing body--water massaging jets, shower wand or waterfall fill choice, and lots of shelving room for hair products/soaps/ scrubbers/etc., including a secure space for my glasses. Skilled craftsman JAVIER ensured the tub fit in perfectly, as well as renovation/rehab of the water closet, along installation of a new dual-flush toilet. He made the space better than new! Because this particular walk-in unit had separately powered jets/water heater, a specific electrical line from the breaker box was needed. This absolutely required a certified/qualified/reputable/5-star electrician to plan/route/the line, and there is none better than MIKE LICERIO [915.253.0265; contractors@electritech-elp.com]. He and his son upheld the great tradition of fantastic REBATH; they were extremely reliable and committed to nothing less than the best. Another reason is, like REBATH, Mike is local, not a distant far-away company that has good-looking ads/big promises. My wife and I support local, even if it cost a bit more--we are comfortable knowing that we have reliable in-town support should there ever be questions or issues. Their follow-up procedures are superb. I strongly encourage any homeowner wanting to make a significant upgrade to their property, REBATH is the best way to do it! REBSTH certainly has my enthusiastic "iWheel of Approval!"

    My family had an extremely poor experience with Re-Bath of El Paso during my parent's bathroom…read moreremodel. From the beginning, it was clear that the ReBath team did not have clear communication among themselves. The consultant was able to answer all questions, but it was later discovered that answers given were incorrect. When changes or decisions needed to made, management took it upon herself to make those decisions for my parents. From the consultant to management to the installers, all gave inconsistent information, which led to confusion and mistakes throughout the project. Management was also lacking. There did not seem to be clear oversight or accountability, and when issues came up, they were either ignored or addressed far too late. Communication was inconsistent, and it often felt like no one was taking ownership of the problems. The consultant sent out was not properly trained. When management was asked regarding training, she stated she does not go over new contracts completed by new consultants to correct mistakes. One of the biggest issues was that incorrect supplies were orders, which cause unnecessary delays and added frustration. Instead of resolving things efficiently, the process became drawn out and disorganized. We were informed the project would take 4 days to complete. It ended up taking 4 weeks to complete due to having to reorder supplies and scheduling conflicts. Overall, what should have been a simple remodel turned into a stressful and disappointing experience, especially for money the company charges for products and installation. I would not recommend ReBath of El Paso based on my experience.

    Floor & Decor - kitchenandbath - Updated May 2026

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