I bought a desk at HomeGoods that I couldn't pick up on my own. The cashier called for help, and…read moreanother employee came over with a moving cart and the desk, but she seemed annoyed from the start. As we walked to the parking lot where my truck was parked and ready to load, she rolled her eyes and didn't say a word to me or my mom. When we got to the truck, she just stood there looking at it and made no effort to help. My mom and I ended up lifting the desk ourselves and were clearly struggling, while she just watched. After we finally got it onto the truck, we expected at least some help organizing or securing it, but instead she walked back inside without saying anything, looking upset. The lack of basic customer service and courtesy was disappointing.

No workers. Long wait. Slow service. High prices. What's to like? It's just a zoo. I don't have…read moreanything nice to say

Un servicio pésimo del gerente de la tienda del East side,nada amable,sin creerme el problema que…read moreme resultó por un artículo de $5.00,he sido cliente por muchos años de esta tienda,y no se me apoyo,muy molesta

This place is known for friendly people and feeling welcomed. And it's come to my attention that…read morethe two times I have been there, the cashier by the name of Victoria B, is so rude, and so unfriendly. It makes me not welcomed and her grumpiness put other in a bad mood. I don't know if it possible to speak to her and re-train her on what good customer service is all about. And keep her negative attitude/ personality at home. Or replace her with someone who actually needs the job and would act and be more thankful in having a job thru these hard times. Or put her in the back where the customer don't have to see her or be near her.

What a great store to find authentic Mexican imports, and reasonably priced. The store has been…read morethere for 30 years, and under new management for two. We had fun exploring and shopping all over the ginormous store. They have metal plants, ceramic fire pits, clothes, hats, ornaments, and so much more! I bought two beautiful and colorful wreaths for my front doors, and a small ceramic Southwest church to add to my church and missions collection. The staff was very helpful and friendly. I believe the couple who were there were the owners, and the young seven-year-old was their son, and HE was running the cash register! Lol! He was adorable! Recommended! 5/5

So much to see!! You will not be disappointed in craftsmanship. There is a second floor to offer…read morelarger unique pieces.

Good variety of Mexican and Southwest themed objects but extremely overpriced. The gentleman who…read morehelped me was very friendly. He did not pressure just to make a sale and allowed me to take my time browsing. I would recommend this place for the variety of merchandise but would warn about the prices.

The minute I walked in the store, I was welcomed with a warm greeting. Craig and Amber went above…read moreand beyond helping me get the best dreamcatcher, jewelry and other items I was taking back home from my trip. I would definitely go back to the store and order online because of this marvelous experience!! Thank you Craig and Amber!! Please keep up the great work!!

General Manager is rude to customers. When I asked for the restroom she denied the entrance. Very…read moreblunt and unfriendly.

I'll be the first to admit when someone rights a wrong, I won't keep it to myself, I will share…read more Floor and Decor delivered 20 pieces of broken tile to our construction site, but the tiles are so large, 48"x48" that the breaks were not discovered until the end of the project. Our GC contacted the management team, and they graciously credited twenty broken tiles, which amounted to a $2,100 credit. I would like to comment them for being honorable in regard to their customer relations. I am giving them five stars.

Had appt and met with store designer on Feb 9. Great person and she took the time to show us…read moreoptions for our upcoming remodel project. She made an appt for us to meet with one of their in-house contractors (915 Prestige) for estimate on Monday Feb 10. Thought we found the perfect place until the contractor arrived and then went downhill from there. Estimator appeared to be in a hurry, and didn't take any measurements. Before leaving he stated estimates would be sent to store designer who would then contact us for project cost. I ensured that he had our correct contact info since he stated the designer didn't provide our email. I then returned our borrowed tile samples on Thursday Feb 13 and to follow up on estimate status. Informed designer was out to lunch and left my name and phone number with store staff. As of today, Wed Feb 19, have not heard back from either store designer or contractor. At this point I have engaged other contractors for the project due to lack of follow up with us. Experience has left us very disappointed and takes them out of contention for any future projects.

My daughter and I were ready to buy a Kitchen table and Two bed Frames. We were in the store for at…read moreleast 45 mins and No one approached us. The men were too busy watching Football and there was one sales man who was assisting a married couple. In the past I've bought furniture at this location, but never again.

From the owner: Quality Furniture , Great Service , Unique Looks, and Affordable pricesread more

Michael our salesman was wonderful. Very knowledgeable, helpful and went above and beyond our…read moreexpectations. Charles also did a great job The selection was exactly what we were looking for. Great value and quality. Well priced. Showroom was impeccable. As is the staff and products. We will gladly return. Thank you so much.

From the owner: Modern Affordable furniture for all the new homes being built in El Pasoread more

Ok, unpopular male opinion - I absolutely LOVE Bath&Bodyworks!…read more This location is in the glorious Fountains at Farah in central El Paso, sitting on the hill looking over Ciudad Juarez. So I don't waste time typing about the Fountains, go look it up; there's plenty of reviews for it. So Bath&Bodyworks - for one it's a clean store and smells amazing. That's always a plus for any business. Secondly, all the stuff here are great! Perfect amount of helpful without being annoying. Now then, why am I here? Well, I live alone, with two dogs. So my house could have the potential of smelling like a Batchelor pad + 2 stank dogs. I don't like that. Maybe the Army indoctrinated me, but I like to keep by home very clean, and smelling good. So, in my 3 bedroom home, I have 10 (yes 10), of the Wallflower plug ins! My go-to scent is the eucalyptus mint stress relief. It's such a "clean" scent. So at all times in my home, there's 10 of those bad boys pumping out that clean scent. And, all wallflower plug ins have a lifetime warranty. If one goes out (which they do), bring it in and exchange it for free! Also, when you sign up for their membership (free), you get emails with coupons. Often $10 off. And many times, great deals on candles. I always have 3 candles on deck. Not only are they decorative, but when burned, they smell great! Because of the wallflowers, I don't use the candles a lot. But, I keep one in living room, kitchen, and bedroom. And if you've ever been in there, you'll agree that they have a long lasting, great smelling candles for all tastes. Lastly let's talk about men! I'm one of those! Now I like to smell nice and I like to smell clean. I'm not the most handsome guy out there, and that won't change. But I don't have to smell like I just left a gym either. I'm often complimented on how good I smell. Bath and Body has an entire line of MENS products. From washes to lotions and my personal favorite, body spray fragrances. They have 7 or so different men's fragrances. And at all times, they are Buy 3 / Get 2 free. So I walk out with 5 different ones each time. And legit, they smell amazing and all types are always asking what I'm wearing. And often surprised it's a Buy3/Get2 body spray from Bath and Body and not some expensive $100-$150 cologne. Guy, girl, single, taken, who cares! Don't be gross! Go to bath and body and make yourself and your dirty old house smell right!

There was one employee with long hair and a tan (also wearing makeup) who completely ignored me. I…read morewas lined up in the incorrect spot, but I wish she had just let me know instead of making me wait and allowing others to cut before me. She did not say one word to me or even looked my way. I set down my merchandise and calmly walked out of the store. The worst part was I believed I was in the correct spot because there was a woman lined up in front of me, who was attended. I am discouraged to visit this location again.

Haven't updated their hours. Drove here from the East because Google says 10am each day but its not…read moreopen till 11. Save the trip

This store is small and packed tightly. It is hard to easily maneuver if there are too many…read morecustomers.