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Furniture City

2.2 (51 reviews)
Open 10:00 am - 8:00 pm

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Chairs

I ended up at furniture city after seeing a kitchen table and chair ensemble. I got a fair deal on the set. They only had 2 chairs in stock-floor models. They made a deal and I took the floor models, as they ordered 4 more. After 2-3 weeks, they found out the line was discontinued. They said they would refund the money spent on ordered chairs. I asked if I could return the now unmatchable chairs I picked up at time of purchase-they said yes. Mind you, the chairs were never unwrapped, never used. When I showed up for refund, I was then told they wouldn't take the 2 chairs back! Some mgr guy said after 24 hrs, no returns. Well.......I apparently own 2 like new dining room chairs, that have no matches available. I tried let this guy know that if he had told me within 24 hrs, I would have taken his chairs back. I have emailed the company several times-and had no response. Just want other folks to know what kind of Mickey Mouse operation they are.

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Photo of Tanya Y.
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11 years ago

Helpful 4
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6 months ago

Charles provided excellent customer service. He was attentive and provided thorough information.

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9 months ago

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2 years ago

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1 year ago

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1 year ago

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3 years ago

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2 years ago

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5 years ago

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3 years ago

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3 years ago

Still waiting on furniture... still waiting for a phone call from the manager... still waiting for an update... terrible service all around.

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3 years ago

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5 years ago

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4 years ago

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5 years ago

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5 years ago

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4 years ago

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6 years ago

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5 years ago

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4 years ago

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8 years ago

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7 years ago

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6 years ago

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5 years ago

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7 years ago

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5 years ago

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7 years ago

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5 years ago

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9 years ago

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6 years ago

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5 years ago

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8 years ago

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5 years ago

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5 years ago

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6 years ago

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7 years ago

Sales associates give you space to shop around. Halim was really helpful to my family and I. Furniture is good quality and beautiful

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7 years ago

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7 years ago

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Review Highlights - Furniture City

I had to call the next day to speak to the Manger, Eddie, whom was just as unaccommodating as Adam.

Mentioned in 2 reviews

Read more highlights

Household Furniture

Household Furniture

4.6(9 reviews)
5.7 mi

I have always had a wonderful experience here. My recent sales associate Kim Sarabia had been the…read morebest. Very attentive and called weekly with status updates as promised. There were some delays but I was always kept in the loop with what was going on. Received my items and even came back right away for more. Great experience. Will be back.

I recently purchased a large sectional. During the 'purchase discussions' I informed the salesman…read morethat I wasn't interested in the purchase unless my current sofa and love seat were removed and hauled off. This was not their current practice and was approved by an on-sight manager (or asst mgr). The sales rep was told to make a note on the delivery invoice by the gentleman he spoke with. WELL...today, the delivery team, with Premier Couriers, showed up and told me that they could only move the furniture to the curb and would not remove it. Of course, my salesman was off - I was contacted by a manager and he (Alex) was going to contact the owner and call me back; (but the sales rep was also contacted & he called me- apparently I misunderstood what he said - but I had a witness who heard the same thing). LONG STORY SHORT - decided to have the sectional delivered & sofa/love seat moved to the curb. NEVER received a call back from Household Furniture, you need to and received no apology. WARNING: Words are words! If I asked the furniture to be hauled off, that doesn't mean move it to the curb. If notes are to be added, request a copy of those notes!! They weren't on my invoice... But, MAJOR KUDOS to Miguel and Ruben w/ Premier - they were WONDERFUL, polite, and VERY patient!!

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Household Furniture
Household Furniture
Household Furniture

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CORT Furniture Outlet

CORT Furniture Outlet

5.0(3 reviews)
3.6 mi
$$

Recently purchased furniture for CORT in El Paso and was very pleasantly surprised. The General…read moreSupervisor5 Art Aleman was extremely helpful and was able to find a great furniture set at very inexpensive prices and provided extraordinary customer service. Is very knowledgeable and courteous and was able to get the furniture delivered in three day. This store has a great selection of great quality furniture. We came to El Paso without any furniture and he had us fully furnished in three days. It is a great store and was far better than many of the furniture stores we visited. The delivery team was very professional and got our furniture unloaded quickly with out any problems. I also liked that they called ahead and arrived when they promised they would. The whole buying experience was great!! I highly recommend this store and would definitely come back. They are way better than most of the furniture stores I have purchased from in the past.

So, I was coming up on the end of my deployment and I was looking to rent furniture this time…read morearound. I stumbled upon Cort while looking around online and noticed that they had a military deal and it seemed doable, so I ended up contacting them. This was probably the best decision I could have made. I worked with Monica Soto and she is one of the most professional people I've ever had the pleasure of dealing with. She accomodated me as much as possible while trying to hammer out details while I was still overseas. She was patient every step of the way and made it easy to get everything squared away. On the day of delivery, I dealt with a man named Romo I think. He showed up and offered me respect and courtesy as we went over the paperwork and brought in all the furniture with his partner in a timely manner. He brought out a variety of lamp shades to make sure I was completely satisfied and was a great person to talk to overall. Great person. The day after delivery, I decided I had no need for the dining set and asked Monica if I could trade it for a TV. She said she'd do one better and offered me a TV stand too! It's been several months with the furniture and I've been happy with it all the way through. I'm leaving El Paso soon, so I'll be returning the furniture but I have to say that Cort did right by me from beginning to end and I would recommend them to anyone looking for a more flexible solution to furniture and even moreso to my brothers and sister in the Army, especially if you have deployments, a PCS, or an ETS coming up. It just makes life easy to not have to store furniture. Thanks for everything, y'all!

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CORT Furniture Outlet
CORT Furniture Outlet
CORT Furniture Outlet

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Furniture City - furniture - Updated May 2026

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