Love the place. We/ve been going for about 5 years. The techs are very competent, and our Dr is…read morethe best. Very personable and friendly place. Service is outstanding.

Been going there for years. Very competent and they make you feel like family.. Great place.read more

This used to be a great place to go for dental care when the former owner Sven Erickson, DDS was…read morethere. Unfortunately now it's a whole different story. The new owner, is efficient but not very people friendly. The previous office staff was knowledgeable in billing, insurance and taking care of the patient's financial responsibility. Now, they are not only charging more for almost every service, but the billing and insurance is a complete mess. We needed to change our dental insurance company and called to make sure Modern would take what we were considering. They said absolutely 'yes', so we signed up. After routine cleanings, and xrays for me, we received a bill for nearly $600. as our payable. When I asked about it they said they were not actually 'in network' for the insurance company. I explained we made our choice base on making sure with them it was a company they worked with before we signed up ... to no avail. It fell on deaf ears - when it comes to the new owner Andrea the priority is the money, not doing the right thing by her patients. Save your self time and grief and go elsewhere. We have found another 5 star dentist in the area that whose staff are excellent, friendly, took our insurance information first so we are not being charged unfairly. The new Modern is in business only to make money, and not what the old Modern was all about - namely taking care of their patients in all aspects. If you look at the reviews you will notice that most of the good ones are from the past, and the newer reviews are like mine - they are overcharging both the insurance companies and their patients. Maybe it's just a sign of the times - money is the major priority and taking care of people is a distant thought. But please be aware there are alternatives out there who still do the right thing by their patients - this outfit is not one of them!

Dr Andrea & her staff are so friendly and nice. Dr. Andrea is so fast and efficient in her work…read more The office staff are very wonderful as well.

The entire staff was so a welcoming and nice. Everyone made me feel comfortable and at ease. Going…read moreto the dentist can be stressful and overwhelming but Dr. Grider was very upbeat and honest with me about the health of my mouth and gave me some great advice when talking about the next steps in my dental health plan. She made me feel like we were just two people talking about teeth. Very happy with my care and happy to know that my family will be in such caring hands! Kristin M.

Worst dental experience I have had as an adult. They told me at my appt that I had to have…read morelaughing gas but did not tell me it was not covered by my insurance. I have never had it in my life. I had to have a broken molar extracted. I had an infection that went into the nerve. It was you have it or I don't get the service. So I did it and tried very hard to not breathe it in. I was not given antibiotics, pain medications or a prescribed anti-inflammatory like prednisone because I could not take ibuprofen. I was so sick from the gas and ended up at the walk in clinic. Dr. ended up in jail for something and I got the bill for last August 2025 two weeks ago - June 2026 with no breakdown of costs. Just $1900 and a charge for the laughing gas denied because I was too old to have it supposedly. Seriously? Worst customer service and patient care. Also I could have used my FSA, and now I can't of course.

Top notch service! They really know how to take care of their customers. I am not a person that…read moresuffers from hearing lose but I wanted a product that could protect my hearing based on my hobbies. I am an avid outdoorsman that pursues game such has Turkey, Deer, Pheasant, Rabbits, etc. Also I enjoy clay and target shooting. Dr. Kasewurm's Professional Hearing Services provided me the SoundGear "Phantom" solution that is a game changer for me. Not only can it protect my hearing long term but it also can help me enhance the sounds that game make and also whispers between my hunting buddy and I. Even better.... It is a HSA approved product! I highly recommend Dr. Kasewurm's Professional Hearing Services and the SoundGear Phantom product for people that want to protect their hearing with a custom fit to your ears.

Called for an appointment and was seen the same day for a cleaning and an adjustment of my hearing…read moreaids. Dr. Terry was so patient listening to my clumsy description of how my hearing has changed and so expertise in finding just the right solution for my questions. She is so capable and caring!

Dr. Bargren and Dr. Luz have made my dental experiences much more enjoyable than my past dental…read moreexperiences. Not only do they do great work, but they are honest and gave me choices for my treatment in regards to financial options while also making sure I have the best care. Their front desk is thorough, friendly, and answered all my questions. I'd refer them to all my friends and family.

Dr. Andrew Bargren and his wife Dr. Luz Bargren are the dentists at the Lakeshore Family Dental…read morepractice. To distinguish between the two, they refer to themselves as "Dr. Bargren" (the husband); and "Dr. Luz" (the wife). Our children have been seen by both of them. We left our prior (local) dental practice due to it not being very kid-friendly, and they would not allow parents to go into the back room with our children during procedures. We had to wait in the front waiting area. I was not comfortable with that arrangement. So I was relieved and pleased to find a practice that encourages (even requires) parental presence during our kids' visits. Dr. Bargren has a kind, calm demeanor and a soothing voice. He is really great with our kids (ages 5-11). He explains clearly but succinctly - to us (the parents) AND to the children - what he is going to do, and asks if the kids have any questions. He explains things like a patient teacher. During the procedure, he is super attentive to their comfort and is quickly responsive to subtle cues that convey discomfort or pain, like the slightest wince. I've been particularly impressed with how he looks our children in the eye and removes his mouth covering (surgical mask) when explaining things so that they can see his mouth, and he looks more 'human' (maybe less scary) to the kids. : ) My own experience has led me to see dentistry as an art. There is a lot of detail, intricacy and skill that goes into, for example, the forming of a filling to maintain the shape and appearance of a healthy, perfect tooth - and the original tooth - as closely as possible. Dr. Luz is extremely attentive to such detail. She seems to be a bit of a perfectionist in her craft, which impresses me. I've seen her ask the assistant (on several occasions) to redo the plaster mold of our kids' teeth due to a tiny bubble. She wants the work done to the highest standard. She makes the dentist office a good experience for our kids with her positive feedback to them, frequently commending them for being great patients. While these two dentists are individuals with unique strengths, both are top-notch professionals who maintain a great work ethic and high standards of quality in their craft. And from a parents' perspective, it's important to us that they are kind, patient-focused, ethical, and emanate a positive energy that helps our kids actually enjoy going to the dentist. The Bargrens possess all of these qualities. The office staff is also wonderful. The receptionists are all super helpful, accommodating, and friendly. They took time to explain some details about our insurance (and print some paperwork) that was above and beyond our expectation of their duties. They also try hard to accommodate us for emergency procedures. Once when our son had a toothache they were able to schedule him to come in within just a few hours! (I don't know if that's standard practice, but we were pretty amazed.) The office itself is clean, with a nice "homey" waiting area with plenty of comfy seating and good reading material. They have a couple of fun spaces for kids with puzzles, toys, and a train table. They have free toothbrushes and toothpaste out for patients to choose from. And we are almost always greeted as we enter.

Thanks to you good Yelpers, I was able to find Dr. Miller's office late last year. Many dental…read moreprocedures later, I'm caught up on my dental work and no longer anxious about going to the dentist's. Dr. Miller and his staff are so friendly and fun. I knew coming in that I had a LOT of work to be done, and was so relieved that Dr. Miller wasn't tsk-tsking me about not going in sooner. He just told me about the extent of the damage, and discussed the work that needed to be done without any shaming or judgment. Another great thing about his office is that he's very willing to work with your schedule (he was about to schedule me for an appointment during his lunch time!). One thing that needs some updating is his billing system though because it's very confusing to understand. I'll make a payment at the office, but then I'd get a bill to my house. When I brought the bill into the office to pay, the receptionist said that I should wait "until the end" to settle the account. What does that even mean? If I didn't need to pay, why was I billed? Oh, well. It's a small matter given how awesome everything else is.

First off, Dr. Miller is a stellar Dentist. That said, as a long time patient I contacted his…read moreoffice with an emergency and was told they were booked until the end of that day, some 6.5 hours later. I offered to come sit in the waiting room hoping they could find 5 minutes between appointments to take a look. But sadly the staff would not help me short of making an appointment for the end of that day. I went right to Aspen Dental in Benton Harbor, they did not know me but had me in a chair within 20 minutes of walking in the door. Aspen took immediate action and probably saved my life. I still ended up being hospitalized for 4 days and according to the doctors, my dental emergency that would have killed me was likely a result of recent work I had done at Dr. Millers office.

I have been a patient at Dr Stafford's office for years. I am 68, and retired…read more The MAIN reason I have stayed as a patient is simple. He LISTENS!! Plus, you can tell he truly cares. I have been to many Doctors, and it is rare that you get their undivided attention when telling them how you feel. Very important to me when all is said and done!!!

I've been seeing Dr Stafford & Eugene since moving here 15 years ago. They both always take all the…read moretime needed to listen & diagnose. It can be difficult to get in at last minute request but over all I have had a very good experience & relationship with Dr Stafford.

Used to live out that way Dr Mike is probably one of the…read morebest dentists period without a doubt And the heck of a person Wonderful office

With six kids, our old method was to take 2 kids to the dentist at a time…read more 2 hours later, we'd be home, and have to do this again 3 more times. Then repeat every 6 months. Then we had the issue of not knowing how to contain our costs on routine care, which was running north of $200/person! Now our family is part of the RAD plan at Red Arrow. We pay a reasonable amount for the year--flat--with a discount on additional items. All 8 of us were seen in a little over the time that 2 of us were seen at our former dentist. And best of all, we feel valued and cared for both as patients with teeth to steward and as people. I'm glad we've found our model moving forward, and I think anyone else dissatisfied with how they are doing dental should consider the Red Arrow team.